Book Enterprise Rent-A-Car hire cars in Falls Church

Reviews for Enterprise Rent-A-Car in Falls Church

Recent reviews

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Wonderful

2

Very Good

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Good

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Okay

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Fair

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Mediocre

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6.0

The car was clean. I HATE having to pay the $300 deposit. It is discrimination against people who don't have an "extra" $300 credit.Reviewed Mar 12 2024

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10.0

One of the best we have been toPros:Attentive employees who looked like they liked their jobs, convenient location, nice car.Cons:Nothing.Reviewed Oct 9 2018

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8.4

Headlight not working - got me pulled over by police!Pros:Customer service - outstanding. The guys at the office are helpful, informative, positive. Well done.Cons:Hyndai Tuscon was nice. But headlight not working. Police pulled me, and had to talk my way out of a ticket.Reviewed Aug 29 2018

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5.2

Location too crowded and they hand you an undermaiCons:Underinflated tires--like, "warning light came on" underinflated, in three of the tires! Site was so congested there was no where to park the car upon return.Reviewed Feb 14 2017

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10.0

Pros:the guys at the Shirlington location went above and beyond and provided the best service I ever had renting a car.Reviewed Dec 23 2016

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10.0

As advertisedPros:Rental location was convenient, guys were polite, quick, and got me on the road without any hassle.Reviewed Dec 13 2016

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10.0

Great ServicePros:This Enterprise, located in Ballston, went above and beyond to serve me. Special thanks to Colin and staff in making my trip more comfortable, less expensive, and very convenient.Reviewed Dec 5 2016

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2.0

StrandedCons:We made a reservation to pick the car up at 5. We took an Uber from the airport to get to the rental office. It took longer than we thought, but I thought it would be fine since we had a reservation and the online hours for that office were until 7 pm. When we arrived, no one was there. The Autobody guy next door called the closest other office and they were about to close. They said, "sorry, its Thanksgiving and everyone wants to go home. " Thru connected us to yet another enterprise office. A woman there called around and told us to go to the airport and talk with Brandon, the manager, and they would have a car for us. When we got there, no Brandon and no cars available. Another customer gave us a ride to our destination, 2 hours away. Good thing they weren't a serial killer! Thanks for nothing, Enterprise.Reviewed Nov 27 2016

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8.4

Pros:Very convenient. Upgrade to bigger car at no cost. Good customer service. Easy after-hours drop-off.Cons:Outside of car was dirty, but hey, it was a free upgrade!Reviewed Nov 21 2016

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9.2

I got a great pricePros:I think I got some fluke, because I got a rental car at about 1/5th the price it usually is! That was GREAT! I even kept it a few days over, as it was more convenient for me, so that was great. I also got a pretty good upgrade because I think they just had extra larger cars and less small ones. Unfortunately, my larger car and the carseats made me wish I had check to be sure it wasn't curved edges on the seats in the back row, but it ended up the seat belt laws worked that I didn't have to shove all three seats in the back anyway, which was a relief.Cons:My oil light was on the whole 10 days I had the car, which was annoying. I asked when I was leaving, but the rep just brushed me off, saying it was probably because someone forgot to reset it. That is fine, and all, except I was about to make a huge road trip and a little more reassurance, or help resetting the light would have been nice. I actually called later, just to ask them to check their computer system to make sure the oil was recently changed. I am pretty sure I had the same rep from the office I was at, who again seemed annoyed at my concern. But blaring signs telling me that your oil needs to be changed isn't very confidence building--especially if I had to incur a cost, or end up sidelines because of it. After all, I actually have burnt-out an engine because of this same reason (everyone said it was fine...but the light hadn't lied and the oil DID need to be changed). Yes, I realize he didn't know my backstory, but that was my only complaint. He was compliant, just not over the top reassuring and helpful concerning my concerns.Reviewed Oct 26 2016

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9.2

Pros:Free upgrade!Cons:Had to dropoff on street.Reviewed Sep 21 2016

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9.2

Pros:Received a great car (Mercedes C300) for the price of a low end compact car. Car was in overall good condition, fairly low in miles, and had surprisingly good fuel economy. Dealing with the agency was fast and smooth, and we had no issues.Cons:There was a little bit of sticky residue on the car's central console, but we just cleaned it up with some cleaning wipes, so not a big deal (especially since we got a nicer car than expected).Reviewed Sep 20 2016

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• What is the most popular car hire from Enterprise Rent-A-Car in Falls Church?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Falls Church.

• How many car hire locations does Enterprise Rent-A-Car have in Falls Church?

  Enterprise Rent-A-Car has 3 hire locations in Falls Church. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Dulles Intl airport (IAD)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Enterprise Rent-A-Car have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Enterprise Rent-A-Car have a car hire location at the airport: Reagan-National airport (DCA)?

  No (according to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes