Falls Church car hire information
|Pick-up location||Falls Church|
Falls Church car hire reviews and directory
Rated no. 1
7,1 Good (3 reviews)
3 locations in Falls Church
Car hire locations
Locations in Falls Church
156 Hillwood Ave
+1 703 241 9610
5710 Center Ln
+1 703 820 3512
6286c Arlington Blvd
+1 703 237 9800
Oct 26 2016
I got a great price
Pros: I think I got some fluke, because I got a rental car at about 1/5th the price it usually is! That was GREAT! I even kept it a few days over, as it was more convenient for me, so that was great. I also got a pretty good upgrade because I think they just had extra larger cars and less small ones. Unfortunately, my larger car and the carseats made me wish I had check to be sure it wasn't curved edges on the seats in the back row, but it ended up the seat belt laws worked that I didn't have to shove all three seats in the back anyway, which was a relief.
Cons: My oil light was on the whole 10 days I had the car, which was annoying. I asked when I was leaving, but the rep just brushed me off, saying it was probably because someone forgot to reset it. That is fine, and all, except I was about to make a huge road trip and a little more reassurance, or help resetting the light would have been nice. I actually called later, just to ask them to check their computer system to make sure the oil was recently changed. I am pretty sure I had the same rep from the office I was at, who again seemed annoyed at my concern. But blaring signs telling me that your oil needs to be changed isn't very confidence building--especially if I had to incur a cost, or end up sidelines because of it. After all, I actually have burnt-out an engine because of this same reason (everyone said it was fine...but the light hadn't lied and the oil DID need to be changed). Yes, I realize he didn't know my backstory, but that was my only complaint. He was compliant, just not over the top reassuring and helpful concerning my concerns.
Nov 27 2016
Cons: We made a reservation to pick the car up at 5. We took an Uber from the airport to get to the rental office. It took longer than we thought, but I thought it would be fine since we had a reservation and the online hours for that office were until 7 pm. When we arrived, no one was there. The Autobody guy next door called the closest other office and they were about to close. They said, "sorry, its Thanksgiving and everyone wants to go home. " Thru connected us to yet another enterprise office. A woman there called around and told us to go to the airport and talk with Brandon, the manager, and they would have a car for us. When we got there, no Brandon and no cars available. Another customer gave us a ride to our destination, 2 hours away. Good thing they weren't a serial killer! Thanks for nothing, Enterprise.
Dec 13 2016
Pros: Rental location was convenient, guys were polite, quick, and got me on the road without any hassle.
Car hire locations
Locations in Falls Church
450 N Washington St. #k
+1 703 992 8515
Dec 31 2016
Pros: Staff were polite when the told me they had no cars left and wouldn't honor the booking
Cons: Made a booking through Kayak, received a confirmation. On the day of the pick, spent $18 on an Uber to the pick up to be told they had no cars and were sorry I wasn't contacted. Total rubbish service
Jan 3 2017
Cons: Hertz allowed me to rent a car, but it wasn't available. They called to cancel at the last minute and I was scrambling for other transportation.
Apr 28 2017
Pros: They didn't have a car for me at 3 pm and told me I had at least a two hour wait to get a car. Terrible.
May 5 2017
Pros: Agent was friendly, like the vehicle, vehicle was clean and a good price.
Cons: Brakes made noise.
Dec 12 2017
Pros: Polite representative
Cons: Not clean, open baggage inconvenient. Seat back uncomfortable.
May 8 2019
Pros: The drop-off was TOO easy. They wanted me to just drop off the keys and leave, with no inspection of the car. No way I'm doing that: I don't want to have to worry that someone might ding the car with a door after I leave, and then charge me for the damage.
Cons: They were friendly enough, but very slow. It took a long, long time for me to get my car.
May 11 2019
Cons: The staff working there are fantastic , and my experience tiurned out great. But does Hertz need more cars? When I arrived Hertz did not have the right size car. Last week I dropped off at a different Hertz location, and two women with reservations were told no cars were available.
Jun 22 2019
Pros: The staff made pick up & drop quick & easy.
Cons: The quality of car could have been much better, as well as an explanation of my charges.
11 travellers who hired a car in Falls Church gave the car agency they used an average rating of 5,7
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