Guest reviews
Overall rating
8,5
Excellent
Based on 12 811 reviews
Cleanliness
8,3
Comfort
8,0
Pickup/dropoff
8,4
Value for money
8,3
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10,0
Pros: Great price, friendly staff, waiting room was up-to-date and clean even if I was only there for a few minutes. Car was great too. Would go back to this car rental.
review from
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4,0
They didn't actually pick me up, and the car had mechanical problems
Cons: they couldn't arrange a pickup within a few hours of when i needed to be there, for which they reimbursed a ride from lyft. the tire pressue sensors where broken on the car and it squealed loudly whenever i turned left. it was dented and not very clean on the inside.
review from
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10,0
Pros: Everything was great. Car staff price was greatm felt safe with my grandkids
review from
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7,2
Cons: PRICE LINE did not honor the contract. They stated that the pick up was at the airport location. However, when I showed up at the airport they said I had to go elsewhere, The phone customer service at ENTERPRISE was very poor. They said they take no responsibility and blamed it on PRICELINE. PRICE LINE reported that they were sorry that they lied, but refused to make it right.
review from
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2,0
Pros: Nothing
Cons: NO other options were offered.
review from
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8,0
Pros: Everything was great.
Cons: Everything was good but the car was uncomfortable... I think the make of the car was a hyuandI velocity and I just felt every bump and the transmission would shift weird when starting off.
review from
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7,2
Cons: PRICE LINE did not honor the contract. They stated that the pick up was at the airport location. However, when I showed up at the airport they said I had to go elsewhere, The phone customer service at ENTERPRISE was very poor. They said they take no responsibility and blamed it on PRICELINE. PRICE LINE reported that they were sorry that they lied, but refused to make it right.
review from
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8,0
Pros: Everything was great.
Cons: Everything was good but the car was uncomfortable... I think the make of the car was a hyuandI velocity and I just felt every bump and the transmission would shift weird when starting off.
review from
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4,0
They didn't actually pick me up, and the car had mechanical problems
Cons: they couldn't arrange a pickup within a few hours of when i needed to be there, for which they reimbursed a ride from lyft. the tire pressue sensors where broken on the car and it squealed loudly whenever i turned left. it was dented and not very clean on the inside.
review from
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2,0
Pros: Nothing
Cons: NO other options were offered.
review from
Other suppliers in Columbia scored
Where can I find Enterprise hire cars in Columbia?
8916 Mcgaw Ct Ste 1a, Enterprise car hire
Address
8916 Mcgaw Ct Ste 1aPhone
+1 410 290 7355FAQs about hiring a car from Enterprise in Columbia
How many car hire locations does Enterprise have in Columbia?
Enterprise has 1 car hire location in Columbia. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Dulles Intl Airport (IAD)?
No (according to our data)
Does Enterprise offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Enterprise have a car hire location at the airport: Reagan-National Airport (DCA)?
No (according to our data)
Does Enterprise offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes