Book Enterprise hire cars in Cambridge

Reviews for Enterprise in Cambridge

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2.0

The “Cambridge downtown” location apparently can only be booked through enterprise directly. So even if you book Cambridge downtown be prepared to trek to the fresh pond location all while being called cheap because you went through a third party. The Cambridge downtown location will also feign ignorance when you ask them how to get to the fresh pond location. I was told to “take an Uber”. A total of $40 for Ubers I wasn’t planning on taking because I chose the rental place within walking distance. So much for “enterprise, we’ll pick you up”. I was at a sister location and they couldn’t be arsed to come get me. When I got to fresh pond they didn’t have the car I requested so I did end up with an upgrade so I guess that was cool, but I feel like I only got the upgrade because the enterprise people realized they screwed up bad. Overall would not reserve enterprise through kayak ever again. Apparently they only get your reservation correct if you go through their website.Reviewed Aug 9 2022

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10.0

Great service, my best rental experience yet!Reviewed May 25 2022

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2.0

Arrived home safely. However, 6 hours into cross country trip from Boston to Scottsdale vehicle conked out. Waited 5 hours in rest stop in early evening and no-one came to help. Called Enterprise 25 times and were continuously looped through to different enterprise employees. They do not have on call service in case of breakdown of vehicle. Finally decided to drive vehicle - which we believed to be unsafe - to destination 2 hours away. Next morning drove to DC airport Enterprise for replacement vehicle. We had to take van - not the premium luxury SUV we rented - they had nothing similar. Then resumed trip only to find ourselves in snowstorm as we entered OK. White knuckled driving to our next stop because the van was sliding and skidding through the snow/ice. After arriving in Scottsdale discovered we needed to call numerous times to find similar vehicle. We never did. Albuquerque Enterprise branch was the only helpful branch - we were able to get SUV but it was not premium that we had initially rented. Upon our return the original branch reduced our rate and apologized.Reviewed Mar 10 2022

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7.6

Cons:I had a special car and got charged extra when I asked for an SUV.Reviewed Sep 28 2020

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5.6

Pros:I was prompted to purchase insurance through your platform, which I did through Allianz for an added fee. However, I was then alerted by the rental facility where I rented the car that this insurance does not function the same way as their insurance and that, if I got in an accident, I would have to contact Allianz and file a separate claim, which would make the process much more difficult and time-consuming. Essentially, I purchased an add on through your platform that did nothing. I would like a full refund for my insurance.Cons:I was prompted to purchase insurance through your platform, which I did through Allianz for an added fee. However, I was then alerted by the rental facility where I rented the car that this insurance does not function the same way as their insurance and that, if I got in an accident, I would have to contact Allianz and file a separate claim, which would make the process much more difficult and time-consuming. Essentially, I purchased an add on through your platform that did nothing. I would like a full refund for my insurance.Reviewed Sep 21 2020

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10.0

Cons:Everything went off without a problem would recommend to anyoneReviewed Aug 17 2020

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8.0

Pros:Friendly staff, pick up an drop off easy.Reviewed Aug 7 2020

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8.4

Pros:Staff were out in a wet snow renting cars !Cons:Consider having the fuel tank filled, as much easier to return to some increment < full, as was asked for with my rental.Reviewed Apr 25 2020

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7.2

Cons:Difficult to find office to pick up car. Didn't realize it was in a mall and there were no directions given. Car smelled like smoke.Reviewed Sep 28 2019

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9.6

Pros:The staff was lovely. Dropoff was difficult as the 25 River st address leads to the way out of the parking lot. Couldn't figure out how to get to the entrance.Reviewed Sep 7 2019

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9.2

Cons:Front office was understaffed as several customers had complex issues to resolve due to poor website booking integration.Reviewed Aug 26 2019

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8.8

Pros:The staff was terrific, especially at drop-off. The person who gave me a lift home was very professional yet still quite friendly. I think you employ really terrific people.Cons:It was a one-way rental and the cost was rather exorbitant. So I can’t say it was a decent value — I basically made the decision to deal with the horrible costs because a bus would have taken way too long after a red-eye...Reviewed Aug 14 2019

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• What is the most popular car hire from Enterprise in Cambridge?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Enterprise in Cambridge.

• How many car hire locations does Enterprise have in Cambridge?

  Enterprise has 4 hire locations in Cambridge. Take a look at our Enterprise hire location map to find the best car hire near you.

• Does Enterprise have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes