Cambridge Car Hire

Cambridge Car Hire

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Cambridge car hire information

Pick-up location Cambridge
Hire locations 10

Cambridge car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8,6 Excellent (35 reviews)
4 locations in Cambridge
Enterprise
Locations in Cambridge
100 Cambridgeside Pl
+1 617 299 2134
1815 Massachusetts Avenue
+1 617 299 2075
25 River Street
+1 617 547 7400
26 New St (fresh Pond)
+1 617 354 2302
  • 8.9
  • 8.6
  • 8.6
  • 8.5
  • 8.7
Recent reviews
10,0 Excellent
May 11 2017
Pros: Super efficient smart and helpful staff!
10,0 Excellent
May 26 2017
Pros: Fast!
Cons: All kinds of unexpected Massachusetts fees, taxes on return.
9,6 Excellent
Sep 7 2019
Pros: The staff was lovely. Dropoff was difficult as the 25 River st address leads to the way out of the parking lot. Couldn't figure out how to get to the entrance.
2,4 Mediocre
Sep 12 2016
Cons: Car was given to me with a screw in the tire and when notified the office they would not help us out. We were placed in a dangerous situation as they would not pick up the car for us, instead made us drive on a highway to swap out the car. This was completely unacceptable and unsafe. The motto is supposed to be "we will pick you up" which clearly is not true. Then when I tried to drop off the car, the lot was full and nobody answered the phone for hours.
7,6 Good
Sep 17 2016
Pros: Quick and easy rental, friendly staff, decent car and VERY affordable compared to renting at Logan.
Cons: Car was pretty dirty, the interior had not been cleaned in quite some time. The inside of windshield was a safety hazard it was so cloudy.
10,0 Excellent
Sep 21 2016
Pros: fastest ever pickup and dropoff for a car. Guy at the rental was topnotch
Cons: kind of a hard place to find, but I guess thats Boston.
8,8 Excellent
Sep 26 2016
Pros: The staff was very helpful and did a great job for us
9,6 Excellent
Nov 1 2016
Pros: prompt service upon arriving as well as upon surrendering car.
Cons: would've preferred a smaller car, but the mini-van was fine for the most part.
10,0 Excellent
Nov 4 2016
Enterprise comes through!
Pros: Needed a car in a hurry and they came through. Had many choices on lot, and offered others off-site when I came at 11am. Transaction was quick, efficient and friendly, on both pick-up and return. No time wasted at all. A very lively location, close to subway stop, shops and 3 minute drive to the Mass Pike entry.
Cons: Nothing
10,0 Excellent
Feb 14 2017
Great rental thanks
Pros: Car even better than expected and friendly staff
Cons: n/a
Rated no. 2
Avis
6,1 Good (33 reviews)
2 locations in Cambridge
Avis
Locations in Cambridge
1 Bennett Street
+1 617 534 1430
350 Massachusetts Avenue
+1 617 621 0413
  • 5.9
  • 6.7
  • 6.7
  • 5.5
  • 5.8
Recent reviews
4,8 Okay
Apr 11 2016
Cons: The car was clean but the smell of cleaning solution/ air freshener was really strong and gave me a headache. I had to have the windows open all day and all night to air it out. The next day, the smell was still evident and I had to wash the clothes I wore because the it seeped into my clothing. I wish they would have emailed me a copy of my receipt.
6,8 Good
Sep 6 2016
Pros: The car was ready for pick up at the time I requested and there was not a long wait to process. The care was in mostly good condition, with a small scratch on the back from a previous renter. Drove well and convenient for this weekend trip.
Cons: Drop off was fairly unorganized. There were several cars being dropped off and it was not clear where to go. When I went to return the paperwork, there were a ton of people waiting to pick up cars and it wasn't clear if we had to wait to process our forms too. After about 20 minutes of waiting, the lady at the desk told us we could leave the paperwork, which could have saved the time waiting in line.
2,0 Mediocre
May 30 2017
Cons: There were four main problems with the rental- 1. The rear brake light was out 2. The radio was broken 3. There was garbage strewn about the car and it was obvious that it was not cleaned since the last rental 4. I was charged 90 dollars more than my contract stated and the manager in the store was unable to correct the charge see
4,4 Okay
Sep 25 2017
AVIS hours and policy for extention BAD
Pros: Car was fine, person at desk was nice
Cons: Trying to return the car 2 hours later and it wasn't possible, was charged 130$ more because the rental office isn't open past certain hours on Sunday night. Compared to Enterprise, where you can return anytime even during closed hours, this was a shock and cost me twice as much for my rental in the end. Very disappointed with AVIS for this reason and will never use them again.
10,0 Excellent
Mar 26 2018
It was amazing
Pros: People atending very nice
Cons: It Was very fast
3,6 Mediocre
Aug 8 2018
Crooked bribery at pickup, overcharged at dropodd
Pros: Nothing
Cons: Phone agent didn’t tell me Cambridge, MA rental office closed at my appointed pick up time (6:00). Counter person refused to rent to me until I bribed her $20. When I dropped off car, person overcharged me $100 and refused to say why, forcing me to call customer service and sit on hold for an hour. Will never rent from AVIS again.
8,0 Excellent
Sep 10 2018
Pros: Mainly alright
Cons: Would have liked it if they gave me heads up that it would be a hybrid as I rented online
8,0 Excellent
Feb 18 2019
Pros: The location was good and the staff was generally polite and helpful.
Cons: Their office organization is not great. We waited an oddly long time both getting the car and dropping it off. Dropping it off was a bit tedious, we had to wait behind 4-5 people getting cars when all we needed to do was hand in the paperwork, it was already paid for. Seemed unnecessary.
9,6 Excellent
Mar 25 2019
Pros: Friendly staff, very clean and fairly comfortable car for a tall driver.
Cons: Desk was hard to find - directions could have been more clear. Dropoff took far longer than it needed to because there was only one staff member to handle ~10 pickups/dropoffs at 5 pm on Sunday.
2,0 Mediocre
Apr 1 2019
Cons: There was no car for us, despite having a confirmed reservation
Rated no. 3
Budget
6,2 Good (26 reviews)
2 locations in Cambridge
Budget
Locations in Cambridge
1 Bennett Street
+1 617 661 0523
350 Massachusetts Avenue
+1 617 577 7606
  • 6.1
  • 6.5
  • 6.7
  • 5.8
  • 6.0
Recent reviews
10,0 Excellent
Oct 17 2016
Pros: car was as promised, office help was friendly and polite, even when machines were down when I returned the car.
2,0 Mediocre
Jun 15 2016
Will not do it again
Cons: I was punished by picking up the rental late. I was ended up with triple charges. Budget said the reservation was made through a 3rd party, while Kayak had no customer service agent I could speak to.
10,0 Excellent
Jul 6 2016
Kindness and professionalism at its best!
Pros: The rental experience I had with Jorge and his wife was the best I've ever had. They were extremely friendly and accommodating to our needs. They went above and beyond to make sure we had the best possible experience. THANK YOU!
4,4 Okay
Oct 18 2016
Pros: Car was clean and in good condition
Cons: Pickup and drop off process too complicated. Not in one place...
2,0 Mediocre
Jan 1 2017
Price changed
Pros: Due to flight issues, we missed our pickup. When we called true next day, they said it would be $1200 more to rent it for one less day. We rented another vehicle through hertz.
10,0 Excellent
Jun 16 2018
Very happy.
Pros: Excellent car. Excellent service.
9,6 Excellent
Jun 18 2019
Pros: Friendly and courteous staff.
Cons: Ability to drop off cars during the times the office is closed. Maybe have a key drop box?
9,6 Excellent
Jun 23 2019
Pros: The staff was extremely helpful and friendly!
10,0 Excellent
Dec 8 2015
Pros: Quick and extremely helpful/friendly check in. (I had mistakenly made my reservation for the wrong date - completely my fault - but the person working helped me through the changes and was able to switch my reservation over to the day I needed it with no change in price.) The car was basically brand new, very clean and in great condition.
Cons: My only problem was that I found it hard to find the rental counter - there weren't signs outside for Budget so I was confused. Luckily the door person at the hotel was able to point me in the correct direction!
2,0 Mediocre
Jan 7 2016
No experience
Pros: No experience
Cons: Because I did not get a car in Delaware, I never returned one in Cambridge.
Rated no. 4
Thrifty
5,2 Okay (6 reviews)
1 location in Cambridge
Thrifty
Locations in Cambridge
110 Mt Auburn Street
+1 617 876 2758
  • 5.3
  • 5.3
  • 5.3
  • 5.0
  • 5.0
Recent reviews
2,0 Mediocre
Oct 13 2016
Pros: Never used. They sent me to a different company
6,4 Good
Oct 18 2016
Pros: Cleanliness, comfort
Cons: Why pick up at Thrifty Cambridge instead of BOS airport as agree at booking which we have to take Uber for another $62 for round trip to airport !
3,2 Mediocre
Oct 21 2016
Cons: I had booked my car rental 4 months in advance to ensure I would get the car I wanted for a road trip through New England. However, when I got to Thrifty they said they could not find the keys for the car I had requested. I had wanted a small car to save on gas mileage and the elevation I would be driving on. Instead they gave me a mid size car that went through a lot of gas. Also, the car reeked of cigarette smoke. The smell was so strong we had to invest in air freshners which did very little for the smell. I had tried spraying perfume as well which was only a momentary fix. We kept the windows down for most of the drive. When we would turn on the AC, a very sour smell would come through the vents. Also, we had been told rolls would be covered; however, before leaving we told the car had not been registered to EZ Pass so we would be responsible for all tolls, which added up. Long story short, do not rent from this company.
8,4 Excellent
Nov 30 2016
Small office, but decent service
Pros: Car and service was as expected.
Cons: Separation of collision and liability insurance was a surprise, but it turns out that's common.
2,0 Mediocre
Mar 7 2017
Poor Customer Service
Cons: They don't have any information. Their policies are waste. Their toll charges are compulsory if you don't take it they put fine on you. Thier insurance charges are ao high. Just having car charges low as compared to other companies doesn't matter overall thrifty is super expensive including all insurance toll and other services. They don't have decent cars too.
9,2 Excellent
Feb 24 2018
Thrify car rental convenient to Logan airport
Pros: it was very straightforward to take public transit to this Thrifty location from Logan, for no charge and it took perhaps a half-hour which I thought fast. My car performed well and was both new and clean on the inside.
Rated no. 5
Hertz
hertz
4,2 Okay (2 reviews)
1 location in Cambridge
Hertz
Locations in Cambridge
24 Eliot St
+1 617 338 1520
  • 4.0
  • 5.0
  • 5.0
  • 3.0
  • 4.0
Recent reviews
2,0 Mediocre
Oct 25 2016
Cons: I had to wait 30 minutes to pick the car up and the lady was not kind to me..she did not ask me the fuel options, did not explain much, just wanted me to sign and leave. I returned the car early with quick return but have not received my invoice yet, as it explained on the box. I should not have any extras but l am not sure whether they would charge me anthing extra
6,4 Good
Apr 26 2019
Cons: Our car wasn't ready on time, which is unacceptable. If we to order the car after the given time, we would pay extra.
102 travellers who hired a car in Cambridge gave the car agency they used an average rating of 6,9

Car hire locations in Cambridge

When to book a hire car in Cambridge

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Top tips for hiring a car in Cambridge

  • Book your car hire in Cambridge at least 5 weeks before your trip in order to get a below-average price

FAQs about hiring a car in Cambridge

What is the best car hire agency in Cambridge?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Cambridge are Enterprise (8,5, 12884 reviews), Avis (7,6, 2308 reviews), and Budget (7,4, 4235 reviews).

How can I find a car hire near me in Cambridge?

Take a look at our extensive car hire location map to find the best car hire deals near you.