Guest reviews
Overall rating
7,3
Good
Based on 6 387 reviews
Cleanliness
7,4
Comfort
7,0
Pickup/dropoff
6,9
Value for money
7,0
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent reviews
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9,2
Pros: Clean and comfortable
review from
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10,0
Pros: Our plane was late getting into the airport and they still had a nice car for us.
Cons: The car didn't have mats in it and we hated getting sand i it.
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2,0
Worse service in my life
Pros: Nothing
Cons: The way I was treated. My flight was a little late and I arrived 7 minutes after they closed and the employee was extremely rude and would not rent me my car. She was very unprofessional.
review from
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5,2
Pros: Rental car price.
Cons: Contracted for a 5 passenger compact car, got flim flamed into a 4 passenger sub compact car which was useless for our purposes. Parked the sub compact car in my drive and ended up using our personal car for a short vacation. Didn't use the too small rental car at all for our trip.
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10,0
Excellent value
Pros: Great value and service. Seamless process.
review from
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7,6
Good rates
Pros: Great value although a little bit out-of-the-way
Cons: Rental car parking lot is extremely extremely small tough to move around.
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2,0
They don't know what the words customer service mean.
Cons: When I made a reservation online I asked for a small economy size car. I am 5' tall. I can drive most cars as long there is tilt wheel and the the seat can be pulled forward and theback can come forward far enough. I have never been to a car rental location that had only 2 cars to rent. This is in St. Pete Beach in March. Yes it is a busy time of year but that is why I made a reservation. They gave me a Nissan Pathfinder which is a Mid size SUV which seats 7 people. I was the only one that would be using the car.The car was very nice and since they said that was all they had, I took it. When I got home I called them and said I am going to need a different car as it was too big. I needed 2 pillows to drive it. They said they didn't have any other cars but may have more in a couple of days. When I called back, they said once again that they had no cars but that I could drive to the Tampa airport 45+ minutes away to exchange it. I did go the airport and got another car but there was no apology, no what can we do to make it up to you, nothing. I say go to Enterprise. They know what customer service means!
review from
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10,0
Balllliiiiiin!!!! Got a car for $20 no limit on miles whaaaa!?!?
Pros: I'm pretty sure this is the best deal I've ever gotten with a rental car. I needed to drive the kids around so they could get mooon pies and other dollar snacks, so I decided to get the cheapest most uncomfortable car I could so they wouldn't want a ride- but lone behold...they still did. It helped my pocket out majorly- thanks dollar rental I'll be back!
Cons: The cars engine seemed finicky. BUT! It was fine and I drove 400 miles with no problems.
review from
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10,0
Very friendly, efficient service
Pros: No lines, clean car no hard sales for insurance
Cons: Nothing
review from
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9,2
Great gas mileage car!
Pros: Car was easy to drive and had cruise control that made highway driving a breeze!
Cons: Rental location was a little hard to get in and out of.
review from
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7,2
slow check in
Pros: I arrived at the airport and went to the shuttle pick up place. There was about 7 others waiting for pick up with Dollar also. I took the Holiday Inn shuttle and arrived to find 4 others waiting in front of me. Wait time was about 30 minutes before reaching the counter. Representative was friendly but could have used help once the shuttle arrived with the others who weren't as patient as they could have been.
review from
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2,0
Worst experience possible
Cons: The booking was apparently made with a location that was nowhere near the airport we had said we were landing at ( St. Petersburg Clearwater airport) that we discovered when we landed did not have evening office hours and was closed and even had it been open, did not have shuttle pick up at this airport. So we were stranded with no car. We had to rent from another company at the airport during the most expensive week of the year for car rentals in Florida. If our credit card was charged for this reservation ahead of time, I want the full amount refunded immediately and if I were your company, I would reimburse me for the increased cost of renting the car I did at the last minute when we arrived at the airport...Edward P. Allen Jr.
review from
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9,2
Pros: Clean and comfortable
review from
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10,0
Pros: Our plane was late getting into the airport and they still had a nice car for us.
Cons: The car didn't have mats in it and we hated getting sand i it.
review from
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10,0
Excellent value
Pros: Great value and service. Seamless process.
review from
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10,0
Balllliiiiiin!!!! Got a car for $20 no limit on miles whaaaa!?!?
Pros: I'm pretty sure this is the best deal I've ever gotten with a rental car. I needed to drive the kids around so they could get mooon pies and other dollar snacks, so I decided to get the cheapest most uncomfortable car I could so they wouldn't want a ride- but lone behold...they still did. It helped my pocket out majorly- thanks dollar rental I'll be back!
Cons: The cars engine seemed finicky. BUT! It was fine and I drove 400 miles with no problems.
review from
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10,0
Very friendly, efficient service
Pros: No lines, clean car no hard sales for insurance
Cons: Nothing
review from
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9,2
Great gas mileage car!
Pros: Car was easy to drive and had cruise control that made highway driving a breeze!
Cons: Rental location was a little hard to get in and out of.
review from
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7,6
Good rates
Pros: Great value although a little bit out-of-the-way
Cons: Rental car parking lot is extremely extremely small tough to move around.
review from
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7,2
slow check in
Pros: I arrived at the airport and went to the shuttle pick up place. There was about 7 others waiting for pick up with Dollar also. I took the Holiday Inn shuttle and arrived to find 4 others waiting in front of me. Wait time was about 30 minutes before reaching the counter. Representative was friendly but could have used help once the shuttle arrived with the others who weren't as patient as they could have been.
review from
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2,0
Worse service in my life
Pros: Nothing
Cons: The way I was treated. My flight was a little late and I arrived 7 minutes after they closed and the employee was extremely rude and would not rent me my car. She was very unprofessional.
review from
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5,2
Pros: Rental car price.
Cons: Contracted for a 5 passenger compact car, got flim flamed into a 4 passenger sub compact car which was useless for our purposes. Parked the sub compact car in my drive and ended up using our personal car for a short vacation. Didn't use the too small rental car at all for our trip.
review from
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2,0
They don't know what the words customer service mean.
Cons: When I made a reservation online I asked for a small economy size car. I am 5' tall. I can drive most cars as long there is tilt wheel and the the seat can be pulled forward and theback can come forward far enough. I have never been to a car rental location that had only 2 cars to rent. This is in St. Pete Beach in March. Yes it is a busy time of year but that is why I made a reservation. They gave me a Nissan Pathfinder which is a Mid size SUV which seats 7 people. I was the only one that would be using the car.The car was very nice and since they said that was all they had, I took it. When I got home I called them and said I am going to need a different car as it was too big. I needed 2 pillows to drive it. They said they didn't have any other cars but may have more in a couple of days. When I called back, they said once again that they had no cars but that I could drive to the Tampa airport 45+ minutes away to exchange it. I did go the airport and got another car but there was no apology, no what can we do to make it up to you, nothing. I say go to Enterprise. They know what customer service means!
review from
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2,0
Worst experience possible
Cons: The booking was apparently made with a location that was nowhere near the airport we had said we were landing at ( St. Petersburg Clearwater airport) that we discovered when we landed did not have evening office hours and was closed and even had it been open, did not have shuttle pick up at this airport. So we were stranded with no car. We had to rent from another company at the airport during the most expensive week of the year for car rentals in Florida. If our credit card was charged for this reservation ahead of time, I want the full amount refunded immediately and if I were your company, I would reimburse me for the increased cost of renting the car I did at the last minute when we arrived at the airport...Edward P. Allen Jr.
review from
Where can I find Dollar hire cars in Saint Petersburg?
3535 Ulmerton Rd, Dollar car hire
Address
3535 Ulmerton RdPhone
+1 727 573 1507FAQs about hiring a car from Dollar in Saint Petersburg
How many car hire locations does Dollar have in Saint Petersburg?
Dollar has 1 car hire location in Saint Petersburg. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Tampa Airport (TPA)?
Yes
Does Dollar offer shuttle or airport pick-up services from Tampa Airport (TPA)?
Yes