10.0
Pros:The staff was great and the price was right. Thanks.Cons:Nothing, I got exactly what I paid for with no hassles.Reviewed May 25 2021
review from 2.0
Pros:The staff was not friendly at all. The lady, Tracey, was extremely rude and disrespectful. She has no people skills, and is against LGBTQ and showed discrimination. I will never return back to this location. Tracey needs to be removed from this job. She was so mean, I have never ever experienced anything like that at all. She failed to explain anything to me.Cons:The way they treat they’re customers.Reviewed May 17 2021
review from 10.0
Pros:Quick easy pick up and drop offReviewed Mar 22 2021
review from 4.4
Pros:The vehicle operated well and was comfortable for our needsCons:The pick up and return was very difficult. When I originally picked up the vehicle very little information was provided to me. The lot for the business is extremely small making any pick up or return challenging. When I went to return the vehicle I could not even get into the lot. I had to park across the street and wait approximately 20 minutes to even have the opportunity to pull into the business. While I waited , I attempted to call but was either placed on hold immediately or sent into a phone tree that resulted in being able to leave a message only.Reviewed Nov 2 2020
review from 2.0
Worse service in my lifePros:NothingCons:The way I was treated. My flight was a little late and I arrived 7 minutes after they closed and the employee was extremely rude and would not rent me my car. She was very unprofessional.Reviewed May 14 2018
review from 5.2
Pros:Rental car price.Cons:Contracted for a 5 passenger compact car, got flim flamed into a 4 passenger sub compact car which was useless for our purposes. Parked the sub compact car in my drive and ended up using our personal car for a short vacation. Didn't use the too small rental car at all for our trip.Reviewed Apr 26 2018
review from 10.0
Excellent valuePros:Great value and service. Seamless process.Reviewed Apr 3 2018
review from 7.6
Good ratesPros:Great value although a little bit out-of-the-wayCons:Rental car parking lot is extremely extremely small tough to move around.Reviewed Mar 19 2018
review from 2.0
They don't know what the words customer service mean.Cons:When I made a reservation online I asked for a small economy size car. I am 5' tall. I can drive most cars as long there is tilt wheel and the the seat can be pulled forward and theback can come forward far enough. I have never been to a car rental location that had only 2 cars to rent. This is in St. Pete Beach in March. Yes it is a busy time of year but that is why I made a reservation. They gave me a Nissan Pathfinder which is a Mid size SUV which seats 7 people. I was the only one that would be using the car.The car was very nice and since they said that was all they had, I took it. When I got home I called them and said I am going to need a different car as it was too big. I needed 2 pillows to drive it. They said they didn't have any other cars but may have more in a couple of days. When I called back, they said once again that they had no cars but that I could drive to the Tampa airport 45+ minutes away to exchange it. I did go the airport and got another car but there was no apology, no what can we do to make it up to you, nothing. I say go to Enterprise. They know what customer service means!Reviewed Mar 15 2018
review from 10.0
Balllliiiiiin!!!! Got a car for $20 no limit on miles whaaaa!?!?Pros:I'm pretty sure this is the best deal I've ever gotten with a rental car. I needed to drive the kids around so they could get mooon pies and other dollar snacks, so I decided to get the cheapest most uncomfortable car I could so they wouldn't want a ride- but lone behold...they still did. It helped my pocket out majorly- thanks dollar rental I'll be back!Cons:The cars engine seemed finicky. BUT! It was fine and I drove 400 miles with no problems.Reviewed Jan 29 2018
review from 10.0
Very friendly, efficient servicePros:No lines, clean car no hard sales for insuranceCons:NothingReviewed Dec 24 2017
review from 2.0
Worst experience possibleCons:The booking was apparently made with a location that was nowhere near the airport we had said we were landing at ( St. Petersburg Clearwater airport) that we discovered when we landed did not have evening office hours and was closed and even had it been open, did not have shuttle pick up at this airport. So we were stranded with no car. We had to rent from another company at the airport during the most expensive week of the year for car rentals in Florida. If our credit card was charged for this reservation ahead of time, I want the full amount refunded immediately and if I were your company, I would reimburse me for the increased cost of renting the car I did at the last minute when we arrived at the airport...Edward P. Allen Jr.Reviewed Dec 29 2015
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