Guest reviews
Overall rating
5,0
Okay
Based on 12 reviews
Cleanliness
5,3
Comfort
5,3
Pickup/dropoff
4,3
Value for money
4,8
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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pick up the car
car was clean
great car
car available
car was great
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2,0
Pros: Nothing. I canceled due to no cars
Cons: Everything. They had no cars at my time of pick up and no idea when they would have them. They suck at there job.
review from
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2,0
Pros: Only thing good was a vehicle was available.
Cons: Not the class reserved & was over $130 more than promised. Outside of the vehicle was covered in dirt, dings & missing body panels. Inside was not cleaned properly & smelt like cigarettes! The representative at St. Petersburg was very rude to me. Mark the vehicle full of fuel when it only was half. Having to waste my time going back inside to correct & go fill up when I had an appointment to make.
review from
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10,0
Pros: Very easy drop off at the beach not far from where I was staying.
review from
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2,0
CLOSED with NO notification
Pros: The office was closed when we got there at 5:30 though the signage clearly stated that they were supposed to be open until 6 pm! No help from customer service and was forced to make other transportation arrangements. I believe others have had problems with this particular office
review from
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2,0
No car and no service
Cons: Called Budget to pick up car next morning, told I must get it today because there would be no cars. Rushed over to Budget 15 minutes prior to closing and it was closed. Called Budget and they could not explain why it was closed and wanted me to drive 40 minutes to another location. When I informed them that was impossible, they could not guarantee a car tomorrow morning when they opened. Talked to a service representative and same story. No help, no explanation, no customer service, and no compensation. I will never use Budget/AVIS again. It really upset me that they closed early, their information was incorrect (car now but no car when they opened) and no help whatever due to their mistake. Don't use Budget, they don't care about customer service.
review from
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7,6
Pros: Nice car! Good price!
Cons: We had trouble picking up the car in St. Pete Beach, FL at the Budget/Avis. The manager of the location was not able to keep his computer working long enough to see our reservation, and thus we were unable to pick up our car at the scheduled time, 11AM. After waiting for about 30 min., we decided to come back as we did not actually need the car until close. We were finally able to get our car a little after 1PM. The manager also pushed car insurance a little too hard for comfort. :/ But, overall, the car was nice and the price was right!!!
review from
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2,0
Pros: Nothing. I canceled due to no cars
Cons: Everything. They had no cars at my time of pick up and no idea when they would have them. They suck at there job.
review from
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2,0
Pros: Only thing good was a vehicle was available.
Cons: Not the class reserved & was over $130 more than promised. Outside of the vehicle was covered in dirt, dings & missing body panels. Inside was not cleaned properly & smelt like cigarettes! The representative at St. Petersburg was very rude to me. Mark the vehicle full of fuel when it only was half. Having to waste my time going back inside to correct & go fill up when I had an appointment to make.
review from
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2,0
CLOSED with NO notification
Pros: The office was closed when we got there at 5:30 though the signage clearly stated that they were supposed to be open until 6 pm! No help from customer service and was forced to make other transportation arrangements. I believe others have had problems with this particular office
review from
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2,0
No car and no service
Cons: Called Budget to pick up car next morning, told I must get it today because there would be no cars. Rushed over to Budget 15 minutes prior to closing and it was closed. Called Budget and they could not explain why it was closed and wanted me to drive 40 minutes to another location. When I informed them that was impossible, they could not guarantee a car tomorrow morning when they opened. Talked to a service representative and same story. No help, no explanation, no customer service, and no compensation. I will never use Budget/AVIS again. It really upset me that they closed early, their information was incorrect (car now but no car when they opened) and no help whatever due to their mistake. Don't use Budget, they don't care about customer service.
review from
Other suppliers in Saint Pete Beach scored
Where can I find Budget hire cars in Saint Pete Beach?
5300 Gulf Boulevard, Budget car hire
Address
5300 Gulf BoulevardPhone
+1 727 367 1651FAQs about hiring a car from Budget in Saint Pete Beach
How many car hire locations does Budget have in Saint Pete Beach?
Budget has 1 car hire location in Saint Pete Beach. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Tampa Airport (TPA)?
Yes
Does Budget offer shuttle or airport pick-up services from Tampa Airport (TPA)?
Yes