#1 most popular
Quality Inn Chicopee-Springfield
R1 036
Chicopee hotels
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| Low season | April |
|---|---|
| High season | June |
| Average price (weeknight): | R1 108 |
| Average price (weekend night): | R2 117 |
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1
R1 943+
Overview
Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
8,8 Excellent
Pros: Breakfast and staff were wonderful.
Cons: Beds are too high for a person of short stature, unless you're in a handicapped room.
9,0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
6,0 Good
Pros: Location
Cons: The free Wi-Fi is almost non-existent and maid service was very late in the day.
10,0 Excellent
Pros: Everything
Cons: No
9,0 Excellent
Pros: Staff was extremely polite and helpful and very accommodating. Good quality hotel. Breakfast is better than most. Good location for where we need to be and close to restaurants and the interstate highways.
Cons: The only drawback was the entrance in and out of the hotel during peak traffic times. Very congested.
9,0 Excellent
Pros: Breakfast was very good. Rooms appear to be recently renovated. Very clean. Staff was extremely friendly.
Cons: Bathroom is small and tight.
7,0 Good
Pros: Great breakfast, great location.
Cons: The beds were very uncomfortable in the room we had. I always try to book a Hampton because of the comfort of the beds. Unhappy with this Hampton's lack of comfort for sleeping.
8,0 Excellent
Pros: Breakfast. Quiet. Staff.
Cons: Hard to make room cool enough at night (55-60F), especially with the thick comforter provided. Too warm for us to sleep comfortably. Many hotels have this problem.
5,0 Okay
Pros: Beds are always comfortable. Had a hcp accessible room
Cons: The shower we feltnwasnt clean. The handheld had hair sticking to the head. Really gross. A little more attention to the details would go a long way. Hilton wouldn't be happy.
10,0 Excellent
Pros: Room was warm and bed was comfy.
8,8 Excellent
Cons: Keys have to be reset every day to work in exterior doors
10,0 Excellent
Pros: Everything
Cons: Nothing
2
R1 626+
Overview
Reviews
Hotel's Amenities in West Springfield, MA, ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
10,0 Excellent
Pros: The bed was very comfortable,clean and soft. Slept all night.
Cons: The coffee. Lol. Other than that it was a great place. Thank you.
8,5 Excellent
Pros: Room was great and bed very comfortable slept great
Cons: Great location next to the fair
10,0 Excellent
Pros: The customer service was on point. Enrique is always a pleasure to see and he handles everything with professionalism and is always polite and patient!! Best hire!
Cons: Everything was perfect as always!!!!
7,5 Good
Pros: Location was convenient
Cons: There was one lady who was not pleasant. We stayed for almost 2 weeks, and every other employee that we had contact with was great.
9,0 Excellent
Pros: We didn’t have breakfast at ur facility,I liked the ease of checking in and ,being able to exit and enter you parking lot
Cons: Nothing , everything was fine
7,5 Good
Pros: The beds were soft . place was quiet. Located near alot of stores and restaurants.
Cons: It wasnt the room i expected the discription was not clear.
10,0 Excellent
Pros: Everything was spotless. The staff was on point with everything. Any concern all questions where answered with satisfying results!! 10/10
Cons: Everything was perfect as always!!
10,0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
3
R2 648+
Overview
Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
8,0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10,0 Excellent
Pros: This was more of a one bedroom apt. It was really great. I got it on a Sunday night at the same price for the local 2 star hotels. I wished I had booked more nights. Every thing was perfect.
Cons: can't think of any
10,0 Excellent
Pros: Really nice roomy
Cons: Front desk staff was not to friendly
7,0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
4,0 Okay
Pros: No pool and too many people
8,0 Excellent
Pros: Rafael was very nice and accommodating. It's near restaurants and the highway. Upgraded rooms. Definitely recommend!
9,2 Excellent
Pros: Room was fantastic
Cons: Was only staying for a night, the pet fee is the same if you stay a week or a night, didn't seem fair
8,8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
6,0 Good
Pros: Staff where incredibly nice each and every time we met them. Truly wonderful people who enjoy interacting with the public.
Cons: The location is horrible, it is basically hidden amidst titty bars, donut shops, on a very run down and congested strip of highway. It is not "on the river" at all, it is two strip malls away, not within sight. Would not book again.
8,0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
9,0 Excellent
Pros: It was clean, had a kitchenette and staff was very friendly and helpful
Cons: no
7,5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
4
R1 439+
Overview
Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
10,0 Excellent
Pros: The best hotel ....
10,0 Excellent
Pros: Beds were extremely comfortable, room was very clean but a little too warm . But overall we had an excellent stay. Staff was very accommodating in letting us check in early. It was a very long ride from Marthas Vinyard for us. I highly recommend this hotel. Thank you for the excellent service !
9,0 Excellent
Cons: Needs trash can in bathroom
10,0 Excellent
Pros: Clean. Good breakfast
Cons: Friendly staff..
8,0 Excellent
Pros: My family and I stay at this hotel was great. We were traveling foe a basketball tournament. The breakfast was good to be free and room was clean. The only issue I had was when we first arrived, we were assigned to a room but when I got to the room, there was already someokne in the room. Instead the hotel staff kust handling the issue, the lady made me walk up to the room with her to figure out what went wrong. That wasn't my job to figure out what they did wrong and why was there someone else already in the room. Besides that, we enjoyed our stay.
8,8 Excellent
Pros: Nice place to stay. Friendly staff. Convenient. Close to casino. Was perfect for us. Definitely would stay there again if in that area.
9,0 Excellent
Pros: The location was perfect for my travels. Price was good as many other surrounding hotels were much more expensive. I like that breakfast is included.
Cons: Breakfast room was quite small.
10,0 Excellent
Pros: Prompt, efficient, and easy check-in, staff was very friendly, free hot breakfast, free and convenient parking, good tv channel selection, room was comfortable, temperature was comfortable, plenty of hot water, had hair dryer and iron
Cons: free internet was weak
7,0 Good
Pros: Friendly helpful staff.
5,0 Okay
Pros: Location and price were good. Bed was comfortable. Room was quiet. Front desk staff were friendly.
Cons: The free breakfast was underwhelming. Coffee was a "concentrate" machine. Room appeared generally clean, but there was what looked like a coffee stain on part of the bedding. Floor hadn't been thoroughly vacuumed.
9,0 Excellent
Pros: Staff was professional
Cons: Rooms were small
1,0 Poor
Pros: I did not like this hotel.The staff brought us only 1 flat sheet to replace the dirty fitted sheets for this room and made us make the bed. The other bed was left with dirty sheets. I slept on top of bed.
Cons: It does not deserve a 2 star rating. The sheets on both beds were visibly dirty. The A.C. was not clean and had visible mold spots on vents where air blows out. There are no high chairs in breakfast area.
5
R1 655+
Overview
Reviews
Get rested and ready for anything at the Comfort Inn and Suites hotel in West Springfield, MA near Springfield College. Our hotel located off Interstates 90 and 91 near Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, MassMutual Center Arena and Convention Center and more. Guests enjoy free WiFi, free breakfast, free coffee, guest laundry facilities and copy and fax services. Relax in our spacious guest rooms, all of which feature refrigerators, microwaves, satellite TVs, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
10,0 Excellent
Pros: Clean, great breakfast, excellent location
10,0 Excellent
Pros: service and staff good job
Cons: nothing
10,0 Excellent
Pros: Friendly service, great breakfast and superb hot tub/jacuzzi with pool.
9,2 Excellent
Cons: The room was not sound proof, quite noisy ; all night!
3,0 Mediocre
Pros: The person (man) who checked me in was very accommodating. He is very good at his job.
Cons: The hotel is dark and the furnishings are old, outdated and damaged. The person who worked the breakfast buffet also worked the desk. She worked the buffet without gloves.
8,0 Excellent
Pros: Had a nice overnight stay. Very comfortable bed, good TV reception and WiFi connection. The male clerk at the desk gave us a nice check-in-experience and started our stay off well. We would stay here again.
Cons: Nope...
8,3 Excellent
Pros: Great pool hours, accommodating friendly staff. Good breakfast
Cons: Pillows to flat and soft. Pool opened at 7. They didn't have towels till 8
9,0 Excellent
Pros: Price Bed comfort Shower Breakfast Quiet room
8,0 Excellent
Pros: Overall the hotel felt clean and the staff was very friendly. I liked that there was an indoor pool and free continental breakfast. The beds were very comfortable.
Cons: The hotel is a little dated, but it was nice enough.
6,3 Good
Cons: This was the second time I've stayed here, I didn't get any sleep because there was a kids party in the room across from mine and it was very noisy. Therefore I woke up late for an appt I had the next morning. I told the front desk,nothing was done.
9,2 Excellent
Pros: we slept well!
Cons: noises, both inside, and highway just outside.
9,0 Excellent
Pros: Very nice rooms! Walk in shower was great! Very comfortable stay. Free breakfast: lots of bread products, also had eggs and bacon on Monday morning, but seemed none on weekend? Very friendly staff. Great stay! Will be back
6
R1 295+
Overview
Reviews
With a stay at Red Carpet Inn West Springfield in West Springfield, you'll be within a 10-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
9,0 Excellent
Pros: My room was clean, the A/C worked great, plenty of hot water, bathroom was very clean and up to date. The room itself was dated but the bed and pillows were very comfortable. The staff were friendly and courteous. I would stay here again.
Cons: The breakfast was kind of mediocre.
2,0 Mediocre
Pros: PROXIMATEY TO MY FAMILY
Cons: ROOM WAS NOT IN WORKING ORDER: NO BATH, HOLES IN THE CEILING, FUNNY SMELL, STAFF TRYING TO HOLD ME HOSTAGE BECAUSE I DID NOT WANT TO STAY ANOTHER NIGHT, AFTER I BOOKED 2 NIGHTS.
9,0 Excellent
Pros: Very clean.
9,0 Excellent
Pros: Breakfast offerings OK. No place to sit very well. Bedroom very comfortable.
Cons: Tub very slippery. Bar would have helped a lot, even if not old or handicapped. No hooks on door in bathroom. Bath towels small.
10,0 Excellent
Pros: Extremely nice staff, very impressed with the clean room.
Cons: N/A
9,0 Excellent
Pros: Clean and quiet.
Cons: No
6,3 Good
Pros: the Location was good for us.
Cons: Plenty of rooms empty in main building, only bottom floor which is what we needed. We were put in a separate, older building on second floor, down a long hall in the very last room. It seemed no one else was on the second floor. Room had large carton , a table and other things stored in the closet. We couldn’t use the closet, obviously. The mattresses were older but were actually comfortable. The room was a decent size and it was nice except one bed was in front of the bathroom so you had to squeeze into the bathroom.
9,0 Excellent
Pros: Clean room, friendly staff. Beds were comfortable. I was most impressed with how clean the room was.
6,5 Good
Pros: The bed was nice
Cons: I didn't like that the man at desk was abrassive about me having kids. And they had to be super quiet bc it was an upstairs room. That was ride it's our little getaway and I paid for eggshells we had to walk on. Not impressed with that. He was more concerned about everyone else's rating...not mine.
7,0 Good
Pros: Very nice staff and clean!! Very close to the Big E where my daughter and I needed to be!! Close to so much!!
7,0 Good
Pros: The bed was very comfortable!
10,0 Excellent
Pros: The property was clean, quiet and convenient...Will definitely stay here again...
7
R1 194+
Overview
Reviews
Red Roof PLUS West Springfield is one of the best 100 percent smoke-free budget hotels in West Springfield, Massachusetts that’s only 22 miles away from the flights out of Bradley International Airport (BDL). Discover the history of your favorite sports at the Naismith Memorial Basketball Hall of Fame and the International Volleyball Hall of Fame. Stroll through the exhibits at the Springfield Armory National Historic Site. There are many campuses worth checking out including Western New England University, Westfield State University, Smith College, the University of Massachusetts Amherst, Elms College, Mount Holyoke College, Springfield College and American International College. Test your luck at the MGM Springfield Casino, shop the latest fashions at Holyoke Mall, then enjoy a live performance at Calvin Theatre. Watch your favorite characters come to life at the Dr. Seuss National Memorial Museum and Sculpture Garden in the Springfield Quadrangle. Get up close to a collection of historic aircraft at the New England Air Museum and ride the thrilling roller coasters at Six Flags New England. We’re just minutes away from a selection of quality restaurants for your next meal.
8,0 Excellent
Pros: Great staff friendly efficient accommodating. Comfortable clean room fairly recently updated.
Cons: Hidden behind another building. Entrance poorly signed.
5,0 Okay
Pros: Location
Cons: No,
4,0 Okay
Pros: It was quiet, and there was a Five Guys right in the parking lot.
Cons: My non-smoking room smelled like cigarette smoke. There was no breakfast and standard rooms do not come with a microwave or fridge. The whole place was a little dingy and the neighborhood kind of sketchy. Noticeable police presence.
7,5 Good
Pros: Convenience of so many things available around hotel
Cons: Cleanliness of room stained chairs and carpeting.
10,0 Excellent
Pros: Staff members at the front desk are always so kind and respectful.
8,0 Excellent
Pros: Very clean hotel! Nice and comfortable king sized bed. It was quiet and the staff was friendly and accommodating
Cons: The restroom was a bit small but it was clean and the shower was hot
8,0 Excellent
Pros: Clean shower good hot water
Cons: Windows need sheer curtains behind the black out. Television location was awkward. Was in front of the right hand bed and difficult for the left hand bed to see
8,0 Excellent
Pros: It was better than I expected for the price! It felt safe, was quiet, the room was toasty warm! I was there over Christmas and I live in Florida, so the HEAT mattered for the little time I spent in the room, the bed and bedding was comfortable. I would definitely stay here again!
Cons: The room was adequately clean, but a little more attention could be paid to detail, ie: built up dust, corners, shower head, drawers, etc.. BUT...for the price, it was STILL better than I expected!
4,0 Okay
Pros: Parking
Cons: Very shabby. No coffee in the room.
9,2 Excellent
Cons: The blanket over our bed had many stains underneath it. I’m sure it was properly washed but still doesn’t make me feel comfortable.
8,0 Excellent
Pros: Close to everything.
Cons: Staff unable to give a hard copy reciept.
6,0 Good
Pros: Quick booking ! Clean, right on top of problem of being double booked and charged
Cons: Was double booked and charged double . Desk clerk took care of it.
8
R1 209+
Overview
Reviews
Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check in, Identification will be required at the time of check in. Pet accommodations: 35.00 USD/ stay per pet for over 30 lbs, 25.00USD/ stay per pet for less then 30 lbs. Pet limits: maximum 2 pets per room, up to 85 pounds each.
8,3 Excellent
Pros: Front desk staff and housekeeping were very accommodating and friendly. The room was a very good size and very clean. Location is very good with many restaurants and shops around. Breakfast was okay you have to get there early or there's no hot food.
Cons: Outdoor pool only
10,0 Excellent
Pros: The Staff! The guy at night wasn't too welcoming but I guess that is what you get at 2am when checking in. :) But the lady in the morning was impeccable. She knew her stuff and was a natural do-gooder.
Cons: The look and feel of the halls - dark and old. Need a renovation.
8,0 Excellent
Pros: Location
Cons: no comfortable chair or couch to relax in
9,0 Excellent
Pros: It was very clean
Cons: I missed the breakfast
10,0 Excellent
Pros: Front desk staff were excellent. The room was very nice. The hall could use updating, repair or cleaning. I would definitely use again if price was right. Location for my use was excellent.
Cons: I was not always certain about my personal safety.
5,0 Okay
Pros: Location was fine for what we were in Springfield for.
Cons: Walls very thin. Could hear people in next room til 2 -3 am. kept opening slider to smoke. Room was small and crowded. Breakfast was unacceptable. Set up was inconvenient. Couldn't get to chafing dishes while someone was making waffels. Coffee was luke warm, bagels were old. Only vending machines on first floor
6,3 Good
Pros: Decently clean, had free breakfast, microwave, fridge, tv.
Cons: Staff was NOT nice. Told me I couldn’t have visitors because only 2 people were suppose to be in the room I booked. He was not polite and treated me like a child. Next time I’ll be going else where.
7,9 Good
Pros: Clean facility
Cons: the shower leaked out
5,0 Okay
Pros: The staff was very friendly and helpful. I booked the wrong night by accident and it was quickly changed without issue. Overall I was very happy with the staff and cleanliness of the place. Very clean.
Cons: Our heater in our room was broken and the sliding door in the room wouldn’t shut all the way or secure. So not only was the room freezing cold with it being winter but it was also accessible by the sliding door to anyone that wanted to enter. It was a little unsafe feeling with the parking lot being right there.
9,0 Excellent
Pros: The check in process was quick and easy and the breakfast was much better than I expected it to be.
Cons: Really the only thing I did not like was that there was not a heater in the bathroom but I just turned up the heater in the room so it was fine
10,0 Excellent
Pros: Easy check in process, friendly front desk staff
Cons: Pool smaller than I thought, but can't hold that against the hotel
9,2 Excellent
Pros: Convenient to The Big E, good sized rooms, friendly staff
Cons: Right next to interstate- best to have a room facing away from jt
9
R1 094+
Overview
Reviews
The newly renovated Super 8 is a great destination spot for your traveling needs. The property is conveniently located at the crossroads of New England off Interstate 91 and I-90 Mass pike in West Springfield and in the hub of ten major colleges including UMASS, MT Holyoke, Amherst, Holyoke Community, Springfield Technical, Westfield State, American International and Springfield College. The property is close to Six Flags New England, Basketball Hall of Fame, Eastern States Exposition, Mass Mutual Center, Magic Wings Butterfly Conservatory and Yankee Candle and, surrounded by several restaurants and shops. We provide Free High Speed Wireless Internet, Complimentary SuperStart Breakfast, Free Newspapers and Local Calls. Our rooms feature 25 Inch TVs with Extended Cable and Free HBO, Hair Dryers and Alarm Clock Radios. Refrigerators are also available in most rooms. Try one of our Whirlpool Suites for a relaxing evening away from home. No Pets allowed.
6,0 Good
Pros: the front desk area paint was peeling , it was alright ,location was great room was good toilet was wobbly ,u need the high toilets in all rooms . I ran whole hospital on 180 acres and 300 staff and patients. It was worth the price u just need to fine tune everything make it a bit better. Steven Hicklen 774 287 6032
1,0 Poor
Pros: Room was disgusting blankete had burn holes and stains bed sheets had hair on it. There were candies under the bed. When i went to check out no one was there and i was in a rush so i did not receive a receipt which i need
Cons: Cleanliness.
9,0 Excellent
Pros: Convenient, shopping nearby close to the highway
1,0 Poor
Pros: Nothing
Cons: It was filthy. There were burn holes & stains on bedspread. Floor was dirty. Bath was dirty.
5,0 Okay
Pros: Rooms were clean bed was comfortable
Cons: Old common areas
4,2 Okay
Pros: It was cheap
Cons: Better facilities, it was dark old and dingy it had a smell of marijuana and they could’ve put a screen on the window in our room
4,6 Okay
Pros: The beds were okay.
Cons: The room smelled musty when we first arrived. We turned on the fan and left. The room smelled a bit better when we got back. Needed more pillows!!
7,5 Good
Pros: Price was good. Room was clean and bed was comfortable
Cons: Water was tepid to cool in shower. Staff weren't friendly
3,0 Mediocre
Pros: No elevators, or luggage cart. So had to carry things to 2nd floor. Musty smell in the halls. Garbage everywhere outside. Our room was ok for the money. Had to ask for a new microwave because ours shorted out. But we did get a new one. Mold on the curtain
10,0 Excellent
Pros: everything staff amazing beds supy cozy very clean very quiet......
Cons: breakfeast could of been alittle better....
3,3 Mediocre
Pros: The night gal who checked us in was pleasant and funny!
Cons: The only items for complimentary breakfast was waffles and cereal...at 8am the staff were making themselves breakfast, and the customers had to wait... When I went to make my breakfast, they ran out...while they complained openly about the manager, and how it sucked to work there...but my room had stickers on the inside bathroom door, and hairs in the tub and on the shower walls...clearly they don't clean that well!! The non smoking hall smelled of marijuana and cigerettes... Never gonna stay there again!
3,0 Mediocre
Cons: quite dirty
10
R1 655+
Overview
Reviews
Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.
1,0 Poor
Pros: The area it was surrounded by
10,0 Excellent
Pros: Favorite place to stay
Cons: I think the pillows should be more fluffy they get flat fast when laying on them
2,0 Mediocre
Pros: Location, staff was very friendly
Cons: Room was SO TINY! I've never been in a room so small. The room also smelled weird. I don't know if it was from the pool or the air conditioning but it smelled like a public pool in the room. The pool hours were ridiculous also. My kids couldn't even
5,8 Okay
Pros: The cleanless of the room
Cons: The food sucks and the water park closes early which isn’t worth ur money everything you have to pay for separate who needs to pay for life jackets ridiculous that’s safety
1,0 Poor
Cons: All of aboveIt was freezing our toliet waa broken our phone didn't work so i could call front desk and had 2 9 years old girls sleeping smh when i went this morning they pretty much said oh well no matience til 1030 ! We are leaving today and had no toliet all night smh the halls are at 39 degresss and freezing ..in a pool hotel !
1,0 Poor
Pros: Nothing
Cons: Everything
7,9 Good
Cons: You had to pay for the pool
8,0 Excellent
Pros: close to my daughters home and was able to our grandchildren to water park inside the hotel
2,8 Mediocre
Pros: Staff were nice and cleanliness in the room was good.
Cons: Breakfast was mediocre, beds were small, toilet paper dispenser constantly broke, hallway floors were gross and stained, trash all over the parking lot, super rusted tables in the pool area, rooms are not sound proof at all. We woke up several times to very loud neighbors. I was asked to upgrade my room and that was not an upgrade for the money I paid.
7,1 Good
Pros: It easy access to the main st and shopping locations.
Cons: They charge a lot for a hotel that has not been updated in quite a few years. I think they bank off of their “water park” that even hotel guests have to pay extra for.
7,1 Good
Pros: Very good location, rooms are clean, spacious and comfortable
Cons: There is no elevator, although its only 2 floors, breakfast was very limited.
10,0 Excellent
Pros: The lady I booked the hotel was extremely kind and helpful. The breakfast area was very nice and welcoming.
Cons: The hours to the water park opened to late for us to be able to use.
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11
R1 482+
Overview
Reviews
When you stay at Regency Inn & Suites in West Springfield, you'll be in the business district, within a 5-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.
6,0 Good
Pros: They did have 2 surprising dinners for Guests at 830pm on Fridays and Saturdays that was good. The Maintance man was friendly and quick to make some repairs in our room.
Cons: Hotel rooms much too cold on 2nd floor and our room temp was too low for comfort. No breakfeast, as we tried, to get each morning? Finally No one was in the lobby,to watch a bunch of teenagers messing up the waffle iron so we could not eat?
5,8 Okay
Pros: Staff
Cons: Dated
1,0 Poor
Pros: This place was horrible the staff was very rude made me and my children feel very uncomfortable was here for three day could not get clean towel no tissue was given had to get my own both agent in office had attitude one treating my son like a criminal bagger him for I’d and than once I ask for towel was told to wait she was busy and it took over 5 hours to get towel the bed was on floor will never come here again I could of dealt with the bed but the staff was horrible very rude never again I rather sleep in cold
Cons: Everything was bad bad bad Horrible it bad when children feel a way never again
1,0 Poor
Cons: They charged my credit card, and I didn't know it. And I paid cash at the time of my stay. Now they will not reverse the credit card charges. Will not answer the phone or return emails
4,8 Okay
Pros: was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
Cons: the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.
1,0 Poor
Pros: Terrible
Cons: My employees only stayed there two nights, the rooms were disgusting and I am still being billed the full amount. I have pictures of how terrible the rooms were. They checked out after the second night, I would like to be refunded the remaining nights
7,5 Good
Pros: It was reasonably comfortable. The staff was very friendly and helpful. The room was clean.
Cons: The form at check in was very long. I would have thought most of that was covered by my booking. The room was ok but the rug was poorly laid with major folds in it. The furniture while adequate was shabby.
9,0 Excellent
Pros: Everything was fine. Staff were exceptional.
Cons: Room was a bit run down, but it wasn't a problem.
2,9 Mediocre
Pros: Absolutely nothing, horrible experience
Cons: We were blocked from getting in and out of motel. Were told needed credit card from each of us, we talked to them personally to change to king told no problen... we got there and had 2 doubles. Pool had no water. No snack , ice or water machine. Filthy under furniture
1,0 Poor
Pros: Bad location Breakfast was terrible Room was dated and bad
Cons: See above
10,0 Excellent
Pros: The staff is very friendly. They have a great sense of humor and have great personalities. The room was spacious, clean, and comfortable. It felt homey.
Cons: There was only a comforter for a blanket, could use more blankets.
5,0 Okay
Pros: Not very much available.
Cons: Needed some fixing up.
12
R1 166+
Overview
Reviews
The pet-friendly Econo Lodge West Springfield Hwy 5 hotel in West Springfield, MA is an easy stop on the road. Our hotel is near attractions like Six Flags New England, Springfield College, Westfield State College, Holyoke Mall and the Springfield Civic Center. Amenities include free Easy Starts continental breakfast, outdoor parking and copy and fax services. Guest rooms come with TVs, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation 25.00 night, Smoking standard rooms only.
5,0 Okay
Pros: I didn’t like the property needs to be updated
Cons: Needs to be updated
7,0 Good
Pros: Location
Cons: Drafts under door
8,3 Excellent
Pros: The location
Cons: Had to ask for things
8,3 Excellent
Pros: It was very convent next to a IHOP. Less than 30min was Six Flags amusement park. It was a spacious room, I fit 4 of my friends.
2,5 Mediocre
Pros: Not cleaned
Cons: Not cleaned
10,0 Excellent
Pros: Always clean and professional staff close to everything anything is walking distance pleasant accommodations water is hot shower head is like 100s of hands massaging your back mini fridge and microwave are good
Cons: Parking lines could be repainted no coffee pot in the room
3,0 Mediocre
Pros: location
Cons: Enterance VERY durty. Saw dead rat near that. Smell in corridor is bad. Wi-fi failed on some devices, on others the message that site is unsecure displayed. Friday night group of drunk people were screaming in corridor whole night with no staff reaction.
10,0 Excellent
Pros: Breakfast was great and coffee always made
Cons: Snow
7,5 Good
Cons: The bedding on the bed were very thin.
1,0 Poor
Pros: THE BED
Cons: AIR CONDITIONER FAILED ON FIRST NIGHT.ROOM WAS NOT CLEANED AT ALL .FRONT DESK STAFF HAD TO BRING IS FRESH TOWELS ON SECOND DAY. LOBBY SMELLED LIKE MOLD
10,0 Excellent
Cons: Everything
2,0 Mediocre
Pros: Location
Cons: The shabbiest motel I have ever had the misfortune to stay at. The owner(s) should be ashamed
