Chicopee hotels

Chicopee hotels

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Chicopee, MA, United States
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Low season September
High season October
  Average price (weeknight): R1 548
  Average price (weekend night): R2 009

cheapest month to stay

2%

expected price decrease

most expensive time to stay

15%

expected price increase

(avg. price over the last 2 weeks)

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(weeknight)

(avg. price over the last 2 weeks)

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(weekend night)

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Best Chicopee hotels

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Hampton Inn West-Springfield - West Springfield - Building
1
8,3 Excellent (407 reviews)
R1 979+
Overview Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
10,0 Excellent
Pros: I requested a late checkout and the staff was able to provide with no issues
Cons: Water bottles available in the room would have been nice
8,8 Excellent
Pros: Lots of food choices in the area!
Cons: Breakfast was in a nook making it difficult to navigate. Especially with so many people trying to make cook or obtain their breakfast choices. Just sheer congestion. Also not sure how the majority prefers their coffee in the morning but I’m positive it definitely not hurt and old sitting on the warmer
9,0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
10,0 Excellent
Pros: Everything
Cons: No
10,0 Excellent
Pros: The beds were comfy. The ac is ice cold. Nice decor. Comfortable bathroom. Nice pool. Complimentary breakfast that was delicious! So many options. Check out at noon. It's an overall nice hotel. When you stay here they give you a list of restaurants that are in the area that will give you 10% off of your bill. I ordered in though room service through a restaurant that was near by. Oh did I mention that they accept pets! For no extra charge! Everyone loved my dogs. Thank you! Will definitely stay again.
Cons: Nothing I can say that I didn't like.
7,9 Good
Pros: Staff and Breakfast Excellent. Hotel need some renovations
4,6 Okay
Pros: Just like the friendly people at the desk but the place is very noise very hard to sleep with the traffic in the street. Not a great location for a Hotel in a street with so much trafic
Cons: Noise inside and out
6,3 Good
Pros: Needed a place to stay
Cons: There’s a lot work being done to rooms and hall
9,6 Excellent
Pros: Our housekeeper, Nagham, was very efficient and friendly!!
5,4 Okay
Pros: Nothing
Cons: Noise place traffic horrible and all night hard to sleep Morning other guests make early noise not a good place to stay if you like to relax
10,0 Excellent
Pros: The breakfast was hot and tasty!
10,0 Excellent
Pros: Overall a very good experience. I booked mainly for the outdoor pool which was very nice and was open until 9pm. The breakfast was very good and the staff were all very friendly. I would definitely stay again.
Overview Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
9,2 Excellent
Pros: The gal was helpful at the desk, she made arrangements to get a a room with a separate bedroom
Cons: Booking sold us a suite with a separate bedroom. When we arrived it was a studio suite no bedrooms! we were disappointed then the gal arranged things so we had a suite with a bedroom
8,0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10,0 Excellent
Pros: Clean, warm and friendly staff! Breakfast was yummy!! My kids enjoyed the pool!
Cons: There wasn't much to complain about! We were on the first floor, so we did experience a few ants. I was a bit shocked to have to pay for parking, daily. Never came across that with Marriott. The enterence to the street off Riverdale REALLY needs to be repaired!!! Huge pot holes, accident waiting to happen.
9,6 Excellent
Pros: Kitchen in room was great. Clean. Recently renovated.
7,0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
6,0 Good
Pros: I liked that everything was updated
Cons: I did not like the beds did not like the breakfast and did not like the fact that we had to pay for parking!!! I did not like that the room I booked was supposed to sleep food. Only 2. There was no pull out couch.
8,8 Excellent
Pros: The rooms were great, the bed was phenomenal nice and clean just little things with the bathroom, but overall very nice.
Cons: The parking area is horrible need to redo the lines and handicap paint because it is faded and the basketball court or tennis courts needs big up date you have people hanging around on the sides just not to inviting. I never saw any security not foreshore if they have one or not.
8,0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
10,0 Excellent
Pros: Great place
Cons: Having to pay for parking 10 per day..also need smoking rooms
5,8 Okay
Pros: Bed was comfortable
Cons: The room we got was not the one I booked online. We were supposed to have a king bed with sleep sofa and was told they dont have ANY rooms with sofas. They did bring up a twin air mattress for my 10 year old though Also the pool and hot tub were being renovated so they were not available. They pretty much told me booking.com has outdated information.
7,5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
4,0 Okay
Cons: I was never notified that the hotel was under renovations. When my family and I arrived we were told the pool and the gym were unavailable for use due to renovations. The room was also listed as having pull out bed and that wasn’t available either. The night manager said the hotel should have taken that off the website. The room also didn’t have and soap or lotion in the bathroom. When I called down to the front desk for more towels, soap and lotion the night manager replied with “yeah, I got your back.” And then never brought anything up! Our reservation was for three nights and four days. The room was never turned over. We weren’t replenished with towels, toilet paper, or tissues the entire stay. Even with the renovations made, I wouldn’t recommend staying based on the awful service.
Best Western Springfield West Inn - West Springfield - Building
3
8,1 Excellent (952 reviews)
R1 466+
Overview Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
10,0 Excellent
Pros: Cleanness, staff very polite
9,6 Excellent
Pros: Breakfast was varied: a wide selection. Eggs, waffles, muffins, bagels, cereal. Staff at front desk was very helpful, friendly and attentive. Truly made my stay special. the swimming pool is very clean and large. Perfect temperature for swimming. Lounges and umbrellas at the side of the pool. Nice little exercise room, with free weights, treadmill. Very good air conditioner and a tv in the work out room Room was comfortable. Beds, bathroom very nice. TV ok. good internet connection. Pool is open til 10 p.m. That's good if you arrive late. The rooms were quiet.
Cons: I wished that the pool opened earlier. It opened at 10 a.m. checkout is at 11 a.m. The A/C is my room was not cooling the room to my satisfaction. However the woman Lori, at the front desk, wrote that down and would address the issue with maintenance.
3,8 Mediocre
Pros: Nothing. Place was discusting.
Cons: It was dirty. Was hair in my bed. The sheets felt wet and damp. The shower curtain was filthy. Walls paper thin.
10,0 Excellent
Pros: Prompt, efficient, and easy check-in, staff was very friendly, free hot breakfast, free and convenient parking, good tv channel selection, room was comfortable, temperature was comfortable, plenty of hot water, had hair dryer and iron
Cons: free internet was weak
10,0 Excellent
Pros: The location
Cons: The breakfast could be a little better.
6,3 Good
Pros: Large fridge, plenty of towels nice breakfast but crowded dinning room
Cons: Tub and shower was full of hair. No extra blanket in the room no microwave
3,3 Mediocre
Pros: Beds were comfortable.
Cons: Room was dusty, breakfast had terrible coffee, no water to drink.
10,0 Excellent
Pros: I liked the nice clean facility and GREAT staff, I was happy the building didn't allow pets , DOGS, some that do are noisy, and smell , that facility didn't allow dogs. GREAT PLACE , NICEST STAFF I HAVE EVER SEEN.
Cons: EVERYTHING WAS GREAT, CLEAN,GREAT STAFF,
10,0 Excellent
Pros: Everything was great...no complaints!
Cons: Nothing
10,0 Excellent
Pros: Clean rooms, polite staff. Everyone was very pleasant and willing to help.
3,8 Mediocre
Pros: Not much pool
Cons: Small rooms and they didn’t clean rooms
1,0 Poor
Pros: I did not like this hotel.The staff brought us only 1 flat sheet to replace the dirty fitted sheets for this room and made us make the bed. The other bed was left with dirty sheets. I slept on top of bed.
Cons: It does not deserve a 2 star rating. The sheets on both beds were visibly dirty. The A.C. was not clean and had visible mold spots on vents where air blows out. There are no high chairs in breakfast area.
Candlewood Suites West Springfield - West Springfield - Building
4
8,1 Excellent (280 reviews)
R1 657+
Overview Reviews
Hotel's Amenities in West Springfield, MA, ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
5,0 Okay
Cons: The hotel must have booked several rooms for a construction company. The parking lot was full of large trucks and equipment with no place to park. Workers had no respect for the business traveler. The owners of the hotel had to no this!
9,2 Excellent
Pros: Very friendly and accommodating staff. Great place for the money, great value!!!
6,3 Good
Pros: Laundry didn't work and messed up my day.
Cons: Laundry that worked properly
3,8 Mediocre
Pros: Kitchen was convenient
Cons: Small uncomfortable beds Pullout bed was very uncomfortable Expensive for the area Need for repairs is very evident
8,8 Excellent
Pros: Overall it’s close
Cons: Na
8,8 Excellent
Pros: Love the kitchen had everything we needed. The bed was very comfortable.
2,9 Mediocre
Pros: They cleaned our room after 5 days, even though they said we were not entitled to a room cleaning
Cons: Scammers!!! They charged us rack rate and did not honor our rate from booking.com. Almost three times the rate when it was booked! Scam!
4,2 Okay
Pros: Bed and linen were comfortable. Kitchen was awesome.
Cons: From the moment you enter, there was a musty odor which extended into the elevators and throughout the common areas. I work in the industry and could tell it was industrial cleaners or deodorizers trying to mask old carpets and fixtures.
10,0 Excellent
Pros: It was very easy, all pre-paid, easey peasey!
8,3 Excellent
Pros: candlewood is one of my best choices while i stay in usa. love it’s kitchen, location, free parking, and spaciousness.
Cons: hope all receptionists could let guests feel welcome. a simple smile and hi is everything, sometimes.
10,0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
Comfort Inn & Suites - West Springfield - Building
5
7,8 Good (438 reviews)
R1 686+
Overview Reviews
Get rested and ready for anything at the Comfort Inn and Suites hotel in West Springfield, MA near Springfield College. Our hotel located off Interstates 90 and 91 near Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, MassMutual Center Arena and Convention Center and more. Guests enjoy free WiFi, free breakfast, free coffee, guest laundry facilities and copy and fax services. Relax in our spacious guest rooms, all of which feature refrigerators, microwaves, satellite TVs, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
7,9 Good
Pros: Pool and jacuzzi was very nice. Beds were comfortable, room was clean
7,5 Good
Pros: Bed comfortable & sheets were nice-good pillows
Cons: Ran out of eggs & sausage-took bit to refill
10,0 Excellent
Pros: Pool area
Cons: Loved it
6,3 Good
Pros: The Breakfast was good as well as the server Front desk was great
Cons: The room was updated but not as clean as it could be -when moving bedding at base of bed there was food in wrappers and fruit loops under bed. The sheets and bedding appeared clean as well as the surface areas of room
7,9 Good
Pros: Decent hotel, however price probably could have been better in respect of location to city. Very good staff, helpful etc. Rather nice facilities and also surroundings.
Cons: Breakfast could have been better, if you stay more night, same every day, no vegetables at all.
10,0 Excellent
Pros: It was very convenient when I dropped my daughter at Westfield for orientation
10,0 Excellent
Pros: The bed was comfortable. Liked having a fridge and microwave.
Cons: Need more shampoo and conditioner in the room. My stay was still awesome
9,0 Excellent
Pros: Price Bed comfort Shower Breakfast Quiet room
8,0 Excellent
Pros: Overall the hotel felt clean and the staff was very friendly. I liked that there was an indoor pool and free continental breakfast. The beds were very comfortable.
Cons: The hotel is a little dated, but it was nice enough.
7,5 Good
Pros: The the fact that there was a hot tub and a pool and also the area,nice n quite,
Cons: The stay was gd,I really enjoyed myself
7,9 Good
Pros: Nice location, near highway but set off in a quiet area. Variety of restaurants to choose from for dinner.
Cons: Overall we were satisfied and no complaints.
10,0 Excellent
Pros: Nice friendly.helpful employees
Red Carpet Inn West Springfield - West Springfield - Building
6
7,8 Good (158 reviews)
R1 319+
Overview Reviews
With a stay at Red Carpet Inn West Springfield in West Springfield, you'll be within a 5-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
8,8 Excellent
Pros: Mr. Patel, the manager, was very nice and extremely professional.
Cons: The bed was a little hard for my taste, but overall, it was a very comfortable room.
8,8 Excellent
Pros: The staff and facilities were great. The room was clean and exceeded my needs.
Cons: No problems.
10,0 Excellent
Pros: Located centrally for business event, restaurant and highways.
Cons: Pool was looking very nasty and was closed. I assume it was under renovation. There was foot traffic in the parking lot that I was unsure were residents.
9,0 Excellent
Pros: My room was clean, the A/C worked great, plenty of hot water, bathroom was very clean and up to date. The room itself was dated but the bed and pillows were very comfortable. The staff were friendly and courteous. I would stay here again.
Cons: The breakfast was kind of mediocre.
7,9 Good
Pros: Helpful staff and clean, comfortable room. Safe area and easy to find.
Cons: Air conditioner was noisy but effective.
2,0 Mediocre
Pros: PROXIMATEY TO MY FAMILY
Cons: ROOM WAS NOT IN WORKING ORDER: NO BATH, HOLES IN THE CEILING, FUNNY SMELL, STAFF TRYING TO HOLD ME HOSTAGE BECAUSE I DID NOT WANT TO STAY ANOTHER NIGHT, AFTER I BOOKED 2 NIGHTS.
6,3 Good
Pros: The bed was very comfortable.
Cons: The ceiling needed work.
7,5 Good
Pros: location was good
Cons: pool was not open and just toast and a coffee for breakfast
5,4 Okay
Cons: Non smoking room smelled of smoke... Entire building did!
6,7 Good
Pros: Comfortable bed. Quiet and convenient.
Cons: Wanted a late checkout. Told no.
10,0 Excellent
Pros: The staff was very friendly and welcoming.
8,8 Excellent
Pros: Comfortable quiet rooms Quick and easy breakfast Polite staff
Quality Inn - West Springfield - Building
7
7,6 Good (623 reviews)
R1 231+
Overview Reviews
Get more for your money at the Quality Inn hotel in West Springfield, MA near Six Flags New England. Located off Interstate 91, this smoke-free hotel is part of the Springfield metro area and is near Naismith Memorial Basketball Hall of Fame, Bradley International Airport, Eastern States Exposition, University of Massachusetts Amherst and Amherst College. Get more value with amenities like free breakfast, free WiFi, a seasonal outdoor pool, an on-site restaurant, a business center and a free newspaper. Rooms include a TV, coffee maker and hair dryer. Some rooms have irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check in, Identification will be required at the time of check in. Pet accommodations: 35.00 USD/ stay per pet for over 30 lbs, 25.00USD/ stay per pet for less then 30 lbs. Pet limits: maximum 2 pets per room, up to 85 pounds each.
8,0 Excellent
Pros: Location
Cons: no comfortable chair or couch to relax in
10,0 Excellent
Pros: it was a great stay check in was easy the rooms clean and the staff very nice
Cons: no issues with the stay
9,6 Excellent
Pros: Breakfast was very good. Had to wait for the dishes to be refilled
7,5 Good
Pros: Breakfast was a bit lacking, cold fried potatoes and fruit would’ve been a nice addition. But the coffee was good and that’s what matters
4,6 Okay
Pros: The staff was checkin/checkout staff was very friendly.
Cons: My daughter's linen on her bed, smelled of urine. The shower doors had mildew & goin build up on the bottom of the door. The room was ice cold as we entered.
10,0 Excellent
Pros: Front desk staff were excellent. The room was very nice. The hall could use updating, repair or cleaning. I would definitely use again if price was right. Location for my use was excellent.
Cons: I was not always certain about my personal safety.
5,8 Okay
Cons: Pool was closed , woman leaving on a stretcher upon check in, pillows were terrible, people next door were up all night
8,8 Excellent
Pros: Breakfast was good. Bed was very comfortable!
Cons: Updating the bathroom would be good to do.
7,5 Good
Pros: Good location right off the highway. Excellent breakfast. Comfortable room.
Cons: When I returned in the evening, trash cans outside and in the lobby were overflowing.
10,0 Excellent
Pros: Great access to highway restaurants 10 min to six flags park was perfect for my one night stay
8,3 Excellent
Pros: The location was great. In walking distance to restaurants. The staff was helpful. The room was clean. We were only there for one night so it served it's purpose.
Cons: The people hanging around outside were iffy. Looked like they were on drugs.
10,0 Excellent
Pros: Everything. Comfortable bed.
Cons: Nothing
Red Roof PLUS+ West Springfield - West Springfield - Building
8
7,5 Good (921 reviews)
R1 217+
Overview Reviews
Red Roof PLUS West Springfield is one of the best 100 percent smoke-free budget hotels in West Springfield, Massachusetts that’s only 22 miles away from the flights out of Bradley International Airport (BDL). Discover the history of your favorite sports at the Naismith Memorial Basketball Hall of Fame and the International Volleyball Hall of Fame. Stroll through the exhibits at the Springfield Armory National Historic Site. There are many campuses worth checking out including Western New England University, Westfield State University, Smith College, the University of Massachusetts Amherst, Elms College, Mount Holyoke College, Springfield College and American International College. Test your luck at the MGM Springfield Casino, shop the latest fashions at Holyoke Mall, then enjoy a live performance at Calvin Theatre. Watch your favorite characters come to life at the Dr. Seuss National Memorial Museum and Sculpture Garden in the Springfield Quadrangle. Get up close to a collection of historic aircraft at the New England Air Museum and ride the thrilling roller coasters at Six Flags New England. We’re just minutes away from a selection of quality restaurants for your next meal.
7,9 Good
Pros: Location was what we were looking for.
Cons: Nothing it was only overnight
9,2 Excellent
Pros: Lady at the front desk The bed The restaurants around The fact that we could have our lovely little dog with us Lots of other pets and owners around us
Cons: Bathroom was on the small side
10,0 Excellent
Pros: The room was extremely clean and maintained that way during my stay. The matress was comfortable. It was firm yet soft. I also Loved the AC went down to 60 at night!!! Most hotels stop at 70 or 65, but rooms facing the sun get hot. Going to 60 worked perfectly.
Cons: Not sure why an ice bucket? Did not see a convenient ice maker. No klenex, used toilet paper.
10,0 Excellent
Pros: I have stayed here several times, Would recommend to anyone. Very clean, Close to casino.
10,0 Excellent
Pros: everything
4,6 Okay
Pros: If you are heading to the MGM in Springfield which is what my
Cons: The bed was hard as a rock I guess that's good if you like that. Pillows were small way to small for the size bed. Also they were like pancakes. There was also an odd chemical smell in the room and by the sink it actually smelled like gasoline. Very odd. I didn't complain because it was just a place for us to lay our heads for the night. People were also very loud at very late hours.
8,0 Excellent
Pros: Very clean hotel! Nice and comfortable king sized bed. It was quiet and the staff was friendly and accommodating
Cons: The restroom was a bit small but it was clean and the shower was hot
6,0 Good
Pros: Quick booking ! Clean, right on top of problem of being double booked and charged
Cons: Was double booked and charged double . Desk clerk took care of it.
2,5 Mediocre
Pros: Horrible experience in every way.
Cons: Horrible experience in every way.
9,6 Excellent
Pros: Comfy and clean. We were only here to sleep and shower on our road trip from Boston to Ohio
Cons: We arrived exhausted at almost 2am after coming from a red sox game in Boston. The young man working the desk could not find our reservation. We showed him our confirmation email and he said his coworker gave the reservation to someone else. Luckily they had another room for us. He was very professional and apologetic. The room was clean and comfortable. However the parking lot was full and there were many young men in their cars with doors open listening to music kind of loudly. We had to park on the other side.
10,0 Excellent
Pros: Easy to access, neat and clean.
10,0 Excellent
Pros: Comfortable bed, very clean room, accessible from highway, great staff.
Cons: A refrigerator in every room.
Overview Reviews
Get together at the Clarion Hotel and Aqua Lagoon Waterpark hotel in West Springfield, MA. Located off Interstate 91 and the Massachusetts Turnpike, nearby destinations include Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, Springfield College and Volleyball Hall of Fame. Bradley International Airport and MassMutual Center Arena and Convention Center are also close. Enjoy amenities like free WiFi, fitness center, game room, guest laundry facilities and an indoor waterpark. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.
1,0 Poor
Pros: The area it was surrounded by
2,0 Mediocre
Pros: Location, staff was very friendly
Cons: Room was SO TINY! I've never been in a room so small. The room also smelled weird. I don't know if it was from the pool or the air conditioning but it smelled like a public pool in the room. The pool hours were ridiculous also. My kids couldn't even
6,3 Good
Pros: Location , staff and breakfast.
Cons: Rooms stinks, paying extra for the pool even as spectators, you can tell owners don't care anymore for the place. Game Room none if the machine work. Place gas potential but sadly owners don't care
10,0 Excellent
Pros: Everything
5,0 Okay
Pros: It’s location was good
Cons: The water slide and pool area not free with stay. $10per person per day for 3 slides is expensive
3,8 Mediocre
Pros: I liked the fact that because we were not satisfied the hotel refunded our money.
Cons: The water park / pool was closed, (was not advertised during booking) room had a bad smell there was food left in microwave.
3,3 Mediocre
Cons: One person at desk and a long line resulted in Check in taking over an hour. Arrived early for breakfast and food was cold.
6,3 Good
Pros: The beds were comfortable, the staff was very nice and helpful but the facilities are not as great as portrayed. Broken shower heads, curtains that didn’t close, the room was outdated it seemed, the pool area hours closed so early and last but not least the breakfast was basically uncooked and no flavor. I wish I would have picked somewhere else to spend a holiday weekend. Things could be a lot better there. Very low budget!!!!
Cons: See Above. I hate the fact that the water park is not included in the stay there.
8,0 Excellent
Pros: close to my daughters home and was able to our grandchildren to water park inside the hotel
2,9 Mediocre
Pros: The location was very convenient. close to shopping, food, gas, etc. private off the main road as well.
Cons: no where was it disclosed that there would be an additional fee to use the water park per person, or that the water park was not open weekly, it also closed at 8pm. The hotel was run down, arcade was closed, the staff was too busy on their cell phones to pay attention to the guests. Doors to the outside did not lock so anyone can access the back of the hotel. The shower water was cold and filthy.
7,5 Good
Pros: Good location Clean
Cons: Some of the Food was not fully cooked
2,5 Mediocre
Pros: Nothing
Cons: Staff is rude we paid an extra $100 just to use pool area ac was broken
Overview Reviews
The newly renovated Super 8 is a great destination spot for your traveling needs. The property is conveniently located at the crossroads of New England off Interstate 91 and I-90 Mass pike in West Springfield and in the hub of ten major colleges including UMASS, MT Holyoke, Amherst, Holyoke Community, Springfield Technical, Westfield State, American International and Springfield College. The property is close to Six Flags New England, Basketball Hall of Fame, Eastern States Exposition, Mass Mutual Center, Magic Wings Butterfly Conservatory and Yankee Candle and, surrounded by several restaurants and shops. We provide Free High Speed Wireless Internet, Complimentary SuperStart Breakfast, Free Newspapers and Local Calls. Our rooms feature 25 Inch TVs with Extended Cable and Free HBO, Hair Dryers and Alarm Clock Radios. Refrigerators are also available in most rooms. Try one of our Whirlpool Suites for a relaxing evening away from home. No Pets allowed.
5,4 Okay
Pros: Friendly staff
Cons: Non smoking room had cigarette burns in the comforter and mattress protector.
4,2 Okay
Pros: Nothing to like there
Cons: All.... facility was dirty, I would say filthy and smell was terrible... I made a mistake arriving very late and couldn't really go anywhere else at that moment. Breakfast was very poor. Bad sheets and pillows were ok. Rest, with burned holes in the blanket. Bath room, bath was with some hair etc. We were really unpleasantly surprised. And yes, 1st room was smelling even worth, like in smoking room...
5,0 Okay
Pros: Close to where I needed to be
Cons: A lot of doors opening and closing and also people smoking ! I had a non smoking room but down the hall was a smoking rooms
2,9 Mediocre
Cons: The drug dealers and the hooker in the parking lot.
1,0 Poor
Pros: Nothing
Cons: Terrible location in very dirty, trash ladden, overrun truck parking area next to a very loud bar. Very unsafe. Hotel itself was terrible.
9,2 Excellent
Pros: Room was clean
Cons: Neighbors were noisy. Not a very good offerings for breakfast. No eggs
6,7 Good
Cons: No fan,it this warm in the room. I truly believe that in needs fixing.
6,3 Good
Cons: It smelled bad. Smelled cigarette and marijuana. Breakfast finishes at 9 but at 8:50 there was almost nothing left but they did fill some things up for us. Other than that the rooms and beds were ok
7,1 Good
Pros: Quite!
Cons: Smell of cigarettes room AC not that good
3,0 Mediocre
Pros: No elevators, or luggage cart. So had to carry things to 2nd floor. Musty smell in the halls. Garbage everywhere outside. Our room was ok for the money. Had to ask for a new microwave because ours shorted out. But we did get a new one. Mold on the curtain
8,3 Excellent
Pros: Air conditioner was great. effective no bad odors
Cons: No eggs
5,8 Okay
Pros: The heat worked very well
Cons: The room smells like mildew, bathroom small, housekeeping banging on the door at 7am when sign on the door
Econo Lodge - West Springfield - Building
11
5,8 Okay (306 reviews)
R1 187+
Overview Reviews
The pet-friendly Econo Lodge hotel in West Springfield, MA is an easy stop on the road. Our hotel is near attractions like Six Flags New England, Springfield College, Westfield State College, Holyoke Mall and the Springfield Civic Center. Amenities include free Easy Starts continental breakfast, outdoor parking and copy and fax services. Guest rooms come with TVs, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet accommodation: 25.00 night, Smoking standard rooms only.
3,0 Mediocre
Pros: location
Cons: Enterance VERY durty. Saw dead rat near that. Smell in corridor is bad. Wi-fi failed on some devices, on others the message that site is unsecure displayed. Friday night group of drunk people were screaming in corridor whole night with no staff reaction.
10,0 Excellent
Pros: The staff made this stay absolutely wonderful! The ladies at the front desk and  the housekeeper were tremendous and the best part of the stay!
1,0 Poor
Pros: THE BED
Cons: AIR CONDITIONER FAILED ON FIRST NIGHT.ROOM WAS NOT CLEANED AT ALL .FRONT DESK STAFF HAD TO BRING IS FRESH TOWELS ON SECOND DAY. LOBBY SMELLED LIKE MOLD
1,0 Poor
Pros: The staff were excellent
Cons: When we walked into our room, we could smell the mold, and there was lots of mold on the bathroom ceiling. No way anyone could stay there. the staff had no problem changing the room, but an unusable room? Horrible.
2,0 Mediocre
Pros: Location
Cons: The shabbiest motel I have ever had the misfortune to stay at. The owner(s) should be ashamed
Regency Inn & Suites - West Springfield - Building
12
5,8 Okay (335 reviews)
R1 510+
Overview Reviews
When you stay at Regency Inn & Suites in West Springfield, you'll be in the business district, within a 5-minute drive of Naismith Memorial Basketball Hall of Fame and MassMutual Center. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in West Springfield? This hotel has facilities measuring 800 square feet (74 square meters), including a conference center. Free self parking is available onsite.
3,3 Mediocre
Pros: Nothing
Cons: No elevator. No pool, which was advertised. Beds were not comfortable. So called couch was so close to the floor that you could not get back up. Upon arrival, the room was over 90 degrees. It took hours to cool down. Very unhappy.
7,9 Good
Pros: Staff upon arrival.
4,6 Okay
Pros: Location
Cons: The man at the desk could be friendly or really nasty angry. The hotel itself is in very poor run down condition. Walls with holes in them. The shower faucet was detached from the wall. Smelled of smoke with air freshener to cover it up. Breakfast was extremely limited. The waffle iron he turned on for us to use and there was black stuff stuck all through it.
5,8 Okay
Pros: Service was great
Cons: Place needs LOTS of renovations
9,2 Excellent
Pros: Not the Waldorf but good, clean, A C worked well in very hot weather and helpful staff.
Cons: Nothing
4,8 Okay
Pros: was very clean and the staff & manager were very nice. he offered us food and was very helpful with anything we needed.
Cons: the hotel looked nothing like the pictures. I booked this hotel based on the internet sites. was outdated. not like the beautiful pics on the site. indoor pool was "closed for renovations" but still was filled with green water. there was no thermostat in the room and no window, so it was extremely hot and muggy. the only ventilation we had was to open the door to the stag water indoor pool room.
1,0 Poor
Pros: Terrible
Cons: My employees only stayed there two nights, the rooms were disgusting and I am still being billed the full amount. I have pictures of how terrible the rooms were. They checked out after the second night, I would like to be refunded the remaining nights
4,2 Okay
Pros: The front desk clerk was very nice
Cons: Dirty, run down, outdated, holes in walls, no elevator, beds were very very hard, breakfast was not appetizing. Minimal food and poor quality.
5,4 Okay
Pros: Cleanliness
Cons: The facility is very aged, and needs an upgrade. Toilet runs at alternative time through the night. The heater sounded like a helicopter was in the bathroom.
3,3 Mediocre
Pros: It wasn’t nothing that I expected to be it’s still in the 70s I was not happy it was not clean the rugs were terrible and the bed was from 1970 Walking down the hallway it smells like something died in there I had no choice it was late at night and I had already booked it online so I was stuck there for two days I will never never again go there to stay it was the worst $210 I’ve ever spent add rather have stayed in my car and spend the night in my car and my car was cleaner than that please I would not recommend it to nobody
Cons: I would not recommend this place until no one it it’s dirty the bathrooms are from 1970 they had an old refrigerator in there they been sitting there for I don’t know how many years the place was gross so if you’re thinking about staying there don’t do it
5,0 Okay
Cons: Breakfast No Ice machine and no ice available Property need improvements
10,0 Excellent
Pros: Bed great
Cons: I wish breakfast would have started earlier, before 7:30