Woodland Hills car hire

Woodland Hills car hire

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Woodland Hills, CA, United States
Dec 10 — Dec 17
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Woodland Hills, CA, United States
Fri 10/12
Noon
Fri 17/12
Noon
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Woodland Hills car hire information

Pick-up locationWoodland Hills
Hire locations7

Woodland Hills car hire reviews and directory

Rated no. 1
Hertz
Best rated
7.1 Good (30 reviews)
2 locations in Woodland Hills
Hertz
Locations in Woodland Hills
  • 7
  • 7.2
  • 7
  • 7.2
  • 7
Recent reviews
10.0 ExcellentNov 23 2021
Staff was excellent - helpful and professional
2.0 MediocreDec 26 2020
The car was filthy! Not disinfected at all, not cleaned at all! The car had a thick layer of dust on all surfaces, dog footprints on the the floor covers, chocolate ( we are hoping) on the doors, handprints and just overall dirty...this during raging Covid cases in LA.Obviously, sticking to the "Hertz Gold Standard of Cleaning" or just cleaning the car as expected.
10.0 ExcellentJul 25 2018
A simple process made easy. It has better choice of cars and the price is lowest in the market. More importantly, Hertz care about the customers and listen to their concerns.Wish they had a closer dealer near me.
9.2 ExcellentJun 27 2018
great car for what I needed, easy to pick upoffice closed from noon to 1, which is when I came to return it; there was a sign but I didn't notice it when I picked up the car, and just expected the office to be open during normal business hours
2.0 MediocreMay 29 2018
Never AgainNothing about the experience was good.I reserved a large SUV. I received a few hours before I was to pick up the car that they didn't have a car for me. They didn't seem to care and acted as if it wasn't their fault. Last minute I was given a minivan. On top of not getting the car I reserved AND PAID FOR, I was charged about extra $300 for I don't know what. Never again will I rent a car from them.
4.8 OkayApr 5 2018
Employee Power TrippingThe car was clean.When I arrived to pick up my rental the Hertz employee informed me that my reservation had been cancelled because I showed up late. I have never had that experience before but she told me I could come back in 30 minutes and see if there would be leftover cars I could rent out. I asked her what would happen if there were no more cars and she said that since my reservation was canceled, there wasn’t anything else she could do. This sounded incredibly fishy to me so I called Hertz corporate customer service and the representative told me that all Hertz employees honors reservations for 24 hours. The representative called the Woodland Hills branch to sort it out and when I walked back to the counter the woman rented me out a car immediately. First of all super shady business, the employee’s lies nearly ruined my long planned road trip. Second she was not even apologetic for delaying my time. I really couldn’t get over the way she straight up lied to my face. Super unprofessional and mean.
10.0 ExcellentApr 3 2018
Roadtrip went smoothPick up and drop off was super easy. I got a super comfy and clean SUV for a trip from California to Zion national park in Utah. The sirius satellite radio was convenient for the areas that get no signal. I liked that there was no extra charge for driving to other states and we had unlimited miles. Our car had gotten VERY dusty with dirt from our campsite, but we just gave it a quick was and and vacuum/cleaning inside, so we didn't have to pay any cleaning fees.
10.0 ExcellentFeb 22 2018
ServiceThey treated us with respect even though we were still in our work clothes from moving.Not a thing.
2.0 MediocreJan 10 2018
Cancelled our Reservation onsite and didn't refund us moneyNothingWe were denied our rental because we tried to use a debit card and they ran a credit check (our credit scores aren't great). Which wouldn't have been a problem normally, but it was Sunday just before noon. All the rental car places around us close at noon on Sunday. By the time they told us they couldn't rent to us, everywhere else was closed. It took us 2.5 hours to find a replacement car and we had to uber 20+ miles to go pick it up. Then to top it all off they didn't refund us our money.
5.2 OkaySep 19 2017
Hertz service just continues to under-deliverCar was fine, that's about it.Every time I have to deal with Hertz, it seems to get worse. First, it took nearly 45 minutes to pick up my car because the gate agent was incompetent. Then when i returned the car, they tried to charge me more, and when I protested, they said it was because I was an hour late, then they decided that it was because I hadn't returned the car with a full gas tank. When I pointed out to them that I returned it with the same amount of gas that I picked it up with, they admitted they were wrong and reversed the charges. I don't know where they found these people, but I won't be going back.
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Rated no. 2
Avis
8 Excellent (3 reviews)
2 locations in Woodland Hills
Avis
Locations in Woodland Hills
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
10.0 ExcellentJun 10 2017
Simple and carefree
4.0 OkayJan 9 2016
1. My car was downgraded, 2. I didn't get my rental car for at least 30 minutes which caused me to be late for an important business meeting.
Rated no. 3
Enterprise
7.3 Good (12 reviews)
4 locations in Woodland Hills
Enterprise
Locations in Woodland Hills
  • 7.8
  • 7.5
  • 7.1
  • 7
  • 7.1
Recent reviews
10.0 ExcellentMay 8 2021
Great customer service
2.0 MediocreFeb 22 2021
This was a classic bait and switch. We arrived: The driver's license for my fellow traveler was expired, so I came to the desk less than 8 minutes later (even though I did not want to drive) and, having no choice, booked the car again online (which showed available both online and was said to be available when we first arrived) and was told that within that 8 minutes only a mini-van that cost more than twice the price was now available. I was also told that all other dealers were likely sold out, because of high-demand and this was likely my only choice. I drove down that street and had an array of cars available to me at Budget Rent-A-Car without any of these bait and switch tactics. This is not a good way to do business and is nothing but bait and switch. I will never be going to this location again and suggest that Kayak end its relationship with this company which clearly has a whole host of similar complaints from other unhappy customers.
2.0 MediocreMay 28 2019
Enterprise Woodland Hills gave us a car that smelled like Marijuana. A joint fell from the visor when I tried to use the mirror in front of my teenage kids. Manager Tony apologized and put us in an Infinity. Our kayak rate for this reservation was $27.50 per day. Now they are charge $44 per dCar cleanness and the Entperise is trying to Charge more money than our reservation rate at time of return. Very disappointed in management Tony and new guy name Corkee
3.6 MediocreJan 5 2019
Got car with a bamper damage and they didn’t put it into contract.Got hard time at drop off, almost missed flights, looks like they plan to send claim to my insurance. This is all because girl didn’t mark the damage on the contract when giving me a car.
10.0 ExcellentJan 21 2017
Friendly, smiling, efficient, inexpensive. I can't praise the wonderful experience enough.
10.0 ExcellentNov 22 2016
Overall great experienceHelpful staff, great car for my needs
Rated no. 4
Budget
3.4 Mediocre (4 reviews)
2 locations in Woodland Hills
Budget
Locations in Woodland Hills
  • 4.4
  • 2.9
  • 2.9
  • 3.4
  • 3.4
Recent reviews
2.0 MediocreMay 25 2021
The agent was friendlyThe car was disgustingly dirty, I had to stop at a store and buy wipes to wipe it down.
6.0 GoodFeb 5 2017
Good rate, no huge surcharge for airport drop-off, very good service near LAX for returnWriting on car window, attitude of rental agent in Tarzana
4.0 OkayAug 11 2016
I charged doubleThe car was cleanI supposted to pay 50 dollars but because I am not 21 yet I had to pay extra 49 dollars. Which in the receipt it didn't said under 21 fee. It just wrote extra service.
49 travellers who hired a car in Woodland Hills gave the car agency they used an average rating of 6,9

Car hire locations in or near Woodland Hills

Good to know

Most popular car type

Full-size

When to book a car hire in Woodland Hills

Average daily price per month
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Top tips for hiring a car in Woodland Hills

  • Book your car hire in Woodland Hills at least 1 day before your trip in order to get a below-average price

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