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Cons:I reserved a suburban, which was confirmed the day before. I arrived on time to pick it up and they didn't have one. They did offer me a different vehicle to rent but it wasn't what I needed.
Cons:Picked up the car and it was given a quick run through with a rag. Definitely was not cleaned. Cup holders still had rings from drinks. Seats were dirty. Went a few miles and the tire pressure light came on. Was contacted by someone who said they would offer a days credit. Never received the credit
Pros:Worst ever rental experience
Pros:Overall rating of this company at this specific location was definitely not a good first-time experience. While there, they tried overcharging me. I arrived at my scheduled time to pick up the rental (8am) and did not get the car until 10:30am.... To make things better, they didn't have any (Cont.)
Cons:cars available for what I chose. Mind you, I reserved about a month in advance. When i physically got the rental, it was dirty with crumbs, old brown stains on the ceiling. I never worked at a car rental before but i think basic procedure should be to show the car features and actually CLEAN the car
Pros:Staff was fantastic! I really appreciated that they warmed up the car for me.
Pros:The enterprise was wonderful and friendly people. They do not have any compact or economy cars and they gave me an upgraded suv without charge.
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Pros:I was charged around 100 dollars extra since I dropped off around 40 mins off the time from what I picked up the car. This is ridiculous!!! This was the first and the last time I will be renting from here. Staff does not know what they are doing. For anything the answer is the system does it, I don’t know. First of all, it took for ever to rent the car, only one choice, no options to pick from, computer system was slow, etc.
Cons:To not get charged, basically it’s around 1 day’s rental cost.
Pros:Very convenient location across the street from Amtrak's Metropark station--and MUCH cheaper than renting at Newark Airport!
Cons:I rented a Nissan versa note from 15 N Wood Ave, Edison, NJ 08820. The gas tank was marked full in the contract, but in reality it wasn't. I found out that this when I drove only 71 miles during the one day rental, but ended up pumping 5.5 gallons while return. I informed this to the Agent, but he was blaming me saying that it was my fault that I didn't get check the contract properly. I agree that its my fault, but even after providing evidence that it doesn't 5.5 gallons to drive only 71 miles on a Versa note (usually 30 mpg), he wasn't listening. I feel this was a bad experience to me.
Pros:Convenient to home.