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Williamsburg car hire information
Williamsburg car hire reviews and directory
Rated no. 1
9,9 Excellent (3 reviews)
2 locations in Williamsburg
Car hire locations
Locations in Williamsburg
6532 Richmond Road
+1 757 258 9199
713 Merrimac Trl
+1 757 220 1900
Oct 18 2018
Pros: Pick up and drop off were the easiest I've ever had with a car rental agency. The staff was very friendly and able to provide me with a vehicle that met our needs, and at a fantastic rate. I HIGHLY recommend Enterprise Car Rental in Williamsburg, VA!
Oct 24 2018
Wonderful rental experience
Pros: The staff were very friendly and helpful during pickup and dropoff. Our car was clean promptly. The vehicle provided was larger than we expected, which was wonderful. Great, efficient, car with a smooth ride. The price was a fair value, and we would certainly rent from Enterprise in Williamsburg, VA again.
Jul 1 2019
Pros: Friendly staff, convenient location, knowledgeable staff, easy after-hours dropoff
Cons: Quicker pickup from the train station; during busy hours it was hard to get someone on the phone
Car hire locations
Locations in Williamsburg
1441 Richmond Rd
+1 757 220 3497
Feb 4 2018
Pros: Price looked good and car looked good
Cons: Price was not what was promised. Car was not what was promised. I was quoted a rate of ~$22 for a certain model car. When I got the confirmation, the car shown was a roller skate. I went in to change the car selection. I was willing to pay more - $28. I didn't change anything else in the rental. I thought I would get what I wanted. When I went to pick up the car, I was told my drop off was not at the airport as I had originally requested. I got charged $68 for a 17 hour car rental. Kayak changed my original request on more than just the car.
Jul 28 2018
Pros: Hertz associate was professional and courteous, handled getting us set up quickly. Same person same service when we returned the vehicle
Feb 28 2017
Fast check in and car delivered as promised
Pros: Car was clean and reliable and was the model of first choice even with day before reservation. Rates were competitive.
Cons: Pushed unnecessary insurance a little hard and couldnt give directions for one way drop off location. Surprised about additionsl $200 above charges hold on credit card
Jul 8 2017
Cons: Driver's car seat didn't go back far enough
Oct 18 2017
Pros: Rental was clean
Cons: Poor customer service, the protection plan was not explained up front. I had a flat tire during my trip and when I called for assistance, I was told it was my problem because I didn't pay for the protection plan. When I communicated that the details of the coverage were not spelled out to me, I was repeatedly told they were. I ended up calling Triple A for assistance, only to find out the spare tire was flat as well. Both customer service in VA and PA were unacceptable and will be reported to Hertz, directly. I will never rent from the company again.
Nov 29 2017
Gas Tank Way Not FULL.
Cons: Gas Tank Way Not FULL., took 3gal to fill it on leaving pick-up.
Dec 22 2017
Pros: The whole process went smoothly. The ladies who helped me at pickup and dropoff were very polite. I've rented here before and it has always been a good experience. No hidden surprises.
Apr 28 2019
Pros: The Williamsburg office wasn't a problem, but after dropping off the car in DC at the scheduled time and place, I was charged for an additional day. When I called to contest the charges, the person said that they didn't allow after hours returns, even though it hadn't been noted in my rental contra.
Cons: contract that they didn't allow after hours returns. It is completely false advertising to say that a car can be returned at a particular time for a particular rate when that is not the case.
Sep 25 2019
Pros: Staff was terrific!
Cons: A few more vehicles to choose from but overall a great experience!
12 travellers who hired a car in Williamsburg gave the car agency they used an average rating of 8,3
Car hire locations in Williamsburg
When to book a hire car in Williamsburg
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Top tips for hiring a car in Williamsburg
- Book your car hire in Williamsburg at least 7 days before your trip in order to get a below-average price
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