|Pick-up location||Wesley Chapel|
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8,0 Very Good
Pros:Staff was great and speedy!
Cons:No issues with the location or staff, I just didn't like the Mazda SUV, was uncomfortable for me.
8,0 Very Good
Pros:Staff was good, they were very helpful when the car I reserved was not available. They made sure I received as good or better
Pros:Drop off was easy
Cons:They gave me a rental with bad tires
Cons:There was no vehicle available. not even anywhere else in the city. Extreme waste of time and effort.
Pros:The minivan was very clean and quite comfortable for a cross country trip.
Cons:The windshield wipers were just about worthless, thankfully it only rained for a few hours out of the whole trip.
Pros:Ease of booking, helpful staff in Tampa
Cons:Everything was good
Pros:Nothing, this location is permanently closed, however still renting cars somehow? My reservation was transferred to the next closest location 30 minutes away the afternoon before I picked up the car.
Cons:Stop renting cars from a location that is permanently closed.
Pros:I ordered this car the night before, and received confirmation emails, but when I went to Hertz the next morning the boy there VERY rudely informed me that there are no cars available and that nothing is actually confirmed when you order online. This makes NO SENSE and completely ruined our plans. The boy then told us there was one car available that would be $100 more than the car we were originally “confirmed” for, but he refused to honor the price that we thought we would be paying. I am beyond disappointed and disgusted by the way we were treated this day. I will never be a customer again.
Pros:Better than renting at the airport.
Pros:Very friendly staff. Pick up and drop off really fast and easy.
Cons:It would be nice to be open on weekends, or have a key dropp off slot. One more day would have been much more convenient.
Pros:Drop off place was very close to our home making it fast and easy to return the car.
8,4 Very Good
Pros:The option to be picked up at my home. Also, I was upgraded from car I reserved.
Cons:The pickup process was a little long, due to the agent having to move some other cars so he could get my car.