Tigard car hire

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Tigard, OR, United StatesOct 27 — Nov 3
Same drop-off
Tigard, OR, United States
Tue 10/27
Tue 11/3

Tigard car hire information

Pick-up locationTigard
Hire locations2

Tigard car hire reviews and directory

Rated no. 1
Best rated
8.7 Excellent (26 reviews)
1 location in Tigard
Locations in Tigard
11844 Sw Pacific Hwy+1 503 624 7900
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:00 - 12:00
Sunday08:00 - 12:00
  • 9.1
  • 9.2
  • 8.6
  • 8.5
  • 8.3
Recent reviews
10.0 ExcellentJul 24 2020
Pros: $10 fee to add a second driver is reasonable and only $5/day to upgrade to pickup truck is excellentCons: Everything was great
8.0 ExcellentSep 26 2019
Pros: This transaction went well.
10.0 ExcellentJul 4 2019
Pros: Staff was very helpful.
10.0 ExcellentMar 31 2019
Pros: EverythingCons: N/a
9.6 ExcellentJun 24 2017
Cons: Don't always like the "sales" pitch for upgrades and insurance coverage.
5.6 OkayMar 27 2017
3x the money I expected to pay. Horrible condescenPros: I was given misinformation and talked down too. I was no clear on the protocol for using a debit. When I told them I was not informed, the man said, 'we talked about this BUD'. Are you kidding me? Bud? I have a name and I am not a child. How innoppropriate. Is this the way customer service works when A customer is asking why he was not informed of proper information.Cons: I dropped off the car in Tigard after hours, which is where I picked it up. I was expecting to get charged the extra day for doing so just like the representative stated if it was kept later than the allotted time. However, I received a call the next day, stating I owed more than $100 on the car. They added a drop fee. The man on the phone asked me 'where did you leave the car' I said 'where I picked it up. In Tigard.' He removed the charge. Thankfully. It was more hassle than it was worth and I ended up paying 3x the amount of money I was expecting to. Ridiculous. I'll never go back when I'm home visiting family. I refuse.
10.0 ExcellentFeb 4 2017
Pros: Prompt efficient did what they saidCons: Nothing
10.0 ExcellentJan 30 2017
Pros: Great customer service! Angela was particularly helpful in ensuring that I made it back to the airport in time for my flight. She went above and beyond and I am incredibly grateful and I will definitely be a repeat customer.
8.0 ExcellentJan 1 2017
Pros: Car was excellent- safe, and family friendlyCons: My reservations said drop off was 6pm I arrived prior to 5pm and they were already closed.
7.6 GoodDec 29 2016
Cons: Car had musty smell for several days. No USB connection for stereo.
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Rated no. 2
7.1 Good (15 reviews)
1 location in Tigard
Locations in Tigard
13727 Sw Pacific Hwy Ste 400+1 503 968 7899
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00
  • 7.6
  • 7.7
  • 6.5
  • 6.8
  • 6.9
Recent reviews
10.0 ExcellentApr 18 2018
Will definitely be coming backPros: Staff was awesome and super helpful!
6.0 GoodMar 23 2018
Pros: Clean car and good rate initiallyCons: Needed vehicle Friday and Saturday only, was told I could drop it off Sunday, just drop the key in the drop box. They didn’t tell me I’d be charged an additional day until they reopened. I would’ve been better off going somewhere else instead of paying for a day that I didn’t need or use.
2.0 MediocreAug 19 2017
Pros: NothingCons: When I arrived to pick up the car I have reserved on Kayak the attendant screamed at me saying they didn't have any cars!!!!!
8.4 ExcellentAug 14 2017
Pros: They took pictures of the car before departure - no written comments with lousy diagrams to rely on any more. An excellent idea to protect the person renting the car. They were also very nice dealing with return time since we had acquired the need to deliver someone to the train before we delivered the car. We were within the time window, but just the fact that they worked with us on time limits says a lot about their idea on service flexibility.Cons: Windshield had a haze and the car smelled like air sanitizer used after smoking. Did not smell smoke - just something like citrus.
6.8 GoodMay 24 2017
Hertz was a nightmarePros: car was great, comfortable, but they gave it to us with less than a 1/4 tank of gasCons: the Hertz office in Tigard, OR was a nightmare, specifically Tamara, the branch manager-in-training. she was rude, was not even at the store when we arrived for pick up and blamed us for showing up an hour late, despite admitting we had a 2 hr window for pick up. She hung up on me when we chatted on the phone too. Hertz gave us no recourse for submitting a complaint, the complaint had to go through, you guessed it, Tamara. My mom is a lifetime Hertz member, but no more.
4.8 OkayApr 22 2017
Cons: I searched rentals in Portland, Oregon airport and without knowing it ended up with rental car 45 minutes and $70 taxi ride away. (that is what came up on search and I did not notice that it said Tigard!) My drop of time was at 5PM, but rental company said they close at noon and if I drop off at 5PM they will charge extra $80. They ended up charging extra $80 for airport drop off in the end. My original rental agreement said $8.80 in taxes and fees. Instead I was charged $88 in taxes. Overall cost went from $436 on my agreement to $604 actual!
10.0 ExcellentMar 4 2017
Pros: The people at the rental car place were so nice! They gave my toddler son a cookie while we were doing paperwork and gave me a free upgrade! I will definitely rent from this location again!
6.8 GoodJan 14 2017
Pushy SalespeopleCons: as two drivers under 25 (23 and 24) the sales people were extremely pushy about insurance on our rental even though we both have very good car insurance and didn't need it. It was a very long and frustrating process and the first price they tried to give us for our car was $600 more than we ended up paying for a week. I understand upselling but after being told 10 different times that we do not need any insurance, it got quite irritating. Also rented a keep that was front wheel drive (because apparently no AWD or 4 wheel were available) and a massive snow storm hit while we were on vacation. We were told that the cars had all weather tires however there was no tread on our front tires.
8.0 ExcellentOct 20 2016
Pros: Loved that the location of the rental place was right there at the airport.Cons: I felt as if I were being gouged for every little thing- paying for another driver, for more coverage, for a bigger car, etc. It's never the amount you think it will be.
10.0 ExcellentAug 27 2016
Great service great pricePros: Great service great price. Both the manager Ferron and the counter agent Miles went above and beyond to accommodate me with just the right car for my trip And at no time did they seem put off but seemed happy to give me the extra attention I also got an excellent rate by picking it up at this location I look forward to renting at this location again
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41 travellers who hired a car in Tigard gave the car agency they used an average rating of 8,1

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