Guest reviews
Overall rating
8,5
Excellent
Based on 12 826 reviews
Cleanliness
8,7
Comfort
8,6
Pickup/dropoff
8,1
Value for money
7,7
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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10,0
Pros: Staff was very helpful.
review from
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10,0
Pros: Everything
Cons: N/a
review from
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10,0
Quick 2 day Business Rental
Pros: Needed a premium car for quick 360 mile trip trip and back. Location was easily accessible. Had great choice for car. Got in and out in 15 minutes. Returned next day. In and out in 10 minutes. Service staff was outstanding at Enterprise.
review from
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5,6
Not recommend
Pros: The pickup is nice.
Cons: When I return the pickup, I was told within one day the mileage usage is 174 mile. In fact, I just use it to do a short move with mileage use at most 10 miles. I regret did not take a picture of original mileage reading. I was charged for gas service ~38$ And not happy
review from
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6,0
Expensive
Pros: Functional
Cons: Expensive
review from
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9,6
Cons: Don't always like the "sales" pitch for upgrades and insurance coverage.
review from
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5,2
Company was nice, car was uncomfortable
Pros: Enterprise staff were very kind.
Cons: Didn't realise no cruise control on a trip across state would leave my driving leg really hurting for a week.
review from
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5,6
3x the money I expected to pay. Horrible condescen
Pros: I was given misinformation and talked down too. I was no clear on the protocol for using a debit. When I told them I was not informed, the man said, 'we talked about this BUD'. Are you kidding me? Bud? I have a name and I am not a child. How innoppropriate. Is this the way customer service works when A customer is asking why he was not informed of proper information.
Cons: I dropped off the car in Tigard after hours, which is where I picked it up. I was expecting to get charged the extra day for doing so just like the representative stated if it was kept later than the allotted time. However, I received a call the next day, stating I owed more than $100 on the car. They added a drop fee. The man on the phone asked me 'where did you leave the car' I said 'where I picked it up. In Tigard.' He removed the charge. Thankfully. It was more hassle than it was worth and I ended up paying 3x the amount of money I was expecting to. Ridiculous. I'll never go back when I'm home visiting family. I refuse.
review from
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10,0
Pros: Prompt efficient did what they said
Cons: Nothing
review from
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10,0
Pros: Great customer service! Angela was particularly helpful in ensuring that I made it back to the airport in time for my flight. She went above and beyond and I am incredibly grateful and I will definitely be a repeat customer.
review from
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8,0
Pros: Car was excellent- safe, and family friendly
Cons: My reservations said drop off was 6pm I arrived prior to 5pm and they were already closed.
review from
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7,6
Cons: Car had musty smell for several days. No USB connection for stereo.
review from
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10,0
Pros: Staff was very helpful.
review from
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10,0
Pros: Everything
Cons: N/a
review from
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10,0
Quick 2 day Business Rental
Pros: Needed a premium car for quick 360 mile trip trip and back. Location was easily accessible. Had great choice for car. Got in and out in 15 minutes. Returned next day. In and out in 10 minutes. Service staff was outstanding at Enterprise.
review from
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9,6
Cons: Don't always like the "sales" pitch for upgrades and insurance coverage.
review from
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10,0
Pros: Prompt efficient did what they said
Cons: Nothing
review from
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10,0
Pros: Great customer service! Angela was particularly helpful in ensuring that I made it back to the airport in time for my flight. She went above and beyond and I am incredibly grateful and I will definitely be a repeat customer.
review from
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5,6
Not recommend
Pros: The pickup is nice.
Cons: When I return the pickup, I was told within one day the mileage usage is 174 mile. In fact, I just use it to do a short move with mileage use at most 10 miles. I regret did not take a picture of original mileage reading. I was charged for gas service ~38$ And not happy
review from
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6,0
Expensive
Pros: Functional
Cons: Expensive
review from
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5,2
Company was nice, car was uncomfortable
Pros: Enterprise staff were very kind.
Cons: Didn't realise no cruise control on a trip across state would leave my driving leg really hurting for a week.
review from
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5,6
3x the money I expected to pay. Horrible condescen
Pros: I was given misinformation and talked down too. I was no clear on the protocol for using a debit. When I told them I was not informed, the man said, 'we talked about this BUD'. Are you kidding me? Bud? I have a name and I am not a child. How innoppropriate. Is this the way customer service works when A customer is asking why he was not informed of proper information.
Cons: I dropped off the car in Tigard after hours, which is where I picked it up. I was expecting to get charged the extra day for doing so just like the representative stated if it was kept later than the allotted time. However, I received a call the next day, stating I owed more than $100 on the car. They added a drop fee. The man on the phone asked me 'where did you leave the car' I said 'where I picked it up. In Tigard.' He removed the charge. Thankfully. It was more hassle than it was worth and I ended up paying 3x the amount of money I was expecting to. Ridiculous. I'll never go back when I'm home visiting family. I refuse.
review from
Other suppliers in Tigard scored
Where can I find Enterprise hire cars in Tigard?
11844 Sw Pacific Hwy, Enterprise car hire
Address
11844 Sw Pacific HwyPhone
+1 503 624 7900FAQs about hiring a car from Enterprise in Tigard
How many car hire locations does Enterprise have in Tigard?
Enterprise has 1 car hire location in Tigard. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Portland Airport (PDX)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Portland Airport (PDX)?
Yes
