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Eugene Airport car hire reviews and directory
Rated no. 1
Hertz
Best rated
10,0 Excellent (4 reviews)
1 location at Eugene Airport
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Hertz reviews
Car hire locations
Hertz
Locations at Eugene Airport
28801 Douglas Dr. Suite 8
+1 541 688 9333
| Monday | 08:00 - 23:00 |
| Tuesday | 08:00 - 23:00 |
| Wednesday | 08:00 - 23:00 |
| Thursday | 08:00 - 23:00 |
| Friday | 08:00 - 23:00 |
| Saturday | 08:00 - 23:00 |
| Sunday | 08:00 - 23:00 |
All Hertz reviews
Hertz reviews at Eugene Airport
Rated no. 2
National
10,0 Excellent (1 review)
1 location at Eugene Airport
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National reviews
Car hire locations
National
Locations at Eugene Airport
28801 Douglas Dr Ste 7
+1 833 827 6506
| Monday | 08:15 - 23:59 |
| Tuesday | 08:15 - 23:59 |
| Wednesday | 08:15 - 23:59 |
| Thursday | 08:15 - 23:59 |
| Friday | 08:15 - 23:59 |
| Saturday | 08:15 - 23:59 |
| Sunday | 08:15 - 23:59 |
All National reviews
National reviews at Eugene Airport
Rated no. 3
Enterprise
9,0 Excellent (27 reviews)
1 location at Eugene Airport
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Enterprise reviews
Car hire locations
Enterprise
Locations at Eugene Airport
28801 Douglas Dr Ste 7
+1 833 827 6501
| Monday | 08:15 - 23:59 |
| Tuesday | 08:15 - 23:59 |
| Wednesday | 08:15 - 23:59 |
| Thursday | 08:15 - 23:59 |
| Friday | 08:15 - 23:59 |
| Saturday | 08:15 - 23:59 |
| Sunday | 08:15 - 23:59 |
All Enterprise reviews
Enterprise reviews at Eugene Airport
Recent reviews
Find reviews that mention:
car was great
car available
get the car
great price
great service
airport location
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4,8
Cons: There was no pick up after reserving a pick up
review from
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9,2
Cons: Damage to the passenger front hubcap was significant, but not noted. It took time to stand in line at Eugene and to have the damage documented so I wasn’t liable. Additionally a dedicated desk agent would have sped up the process
review from
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10,0
Pros: Brand-new car - super clean, drove well, and sporty for a full-size car.
Cons: N/Areview from
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2,0
Cons: I was charged for gas I was told I didn’t need.
review from
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10,0
Smooth and good price
Pros: Smooth and very reasonable pricereview from
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9,2
Pros: The car was comfortable and easy to drive, even when the roads were icy. The driver's seat was easy to adjust.
Cons: I have some physical issues which make it difficult for me to tote luggage and walk long distances. It was kind of hard for me to get everything to the car and to get it loaded. I also wish I had rented a car with a navigation system or a compass at the very least.review from
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8,0
Ice, snow and no desk agent to be found
Pros: The 2016 Chevy Cruze, although compact, proved to be comfortable and very fuel efficient. Note: Although this car is advertised by Enterprise as an intermediate," or midsize, it's a compact. Think Civic.
Cons: Enterprise is a bit less than transparent as to Debit Card payment at airport locations. While Enterprise will accept a verified debit card for payment, please be aware that a "return flight booking," is required for debit card use at (certain) airport locations. * The manager made it work in the end. Thank you.review from
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10,0
Great deal great service
Pros: Everything
Cons: nothingreview from
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10,0
Pros: Everyone was incredibly helpful and friendly.
review from
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10,0
Price is right
Pros: Great costumer service, great car, great price.review from
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8,0
Pros: Everything but the long wait at the counter
Cons: Long wait at the counterreview from
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9,2
Rented a car for 5 hours
Pros: The rep at the Enterprise counter suggested I go online to get the best deal. Kayak.com showed a bunch of options and made it easy.
Cons: I think it's ludicrous to pay $100 or more to rent a car for one day.review from
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10,0
Pros: The service was good.
review from
Rated no. 4
Alamo
8,8 Excellent (48 reviews)
1 location at Eugene Airport
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Alamo reviews
Car hire locations
Alamo
Locations at Eugene Airport
28801 Douglas Dr Ste 7
+1 833 827 6504
| Monday | 08:15 - 23:59 |
| Tuesday | 08:15 - 23:59 |
| Wednesday | 08:15 - 23:59 |
| Thursday | 08:15 - 23:59 |
| Friday | 08:15 - 23:59 |
| Saturday | 08:15 - 23:59 |
| Sunday | 08:15 - 23:59 |
All Alamo reviews
Alamo reviews at Eugene Airport
Recent reviews
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car was clean
get the car
car available
great service
great price
customer service
staff was friendly
pick up and drop
great experience
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10,0
Pros: Drop off was so fast!
Cons: Pickup had a long line.review from
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10,0
Pros: My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!
review from
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10,0
Pros: cool little car and worked great for my needs
review from
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9,6
Pros: The staff was very friendly, fast and helpful
Cons: People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lotreview from
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6,8
Pros: Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
review from
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7,2
Pros: Fast and easy service
Cons: The car we got had some mechanisms not workingreview from
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10,0
Pros: The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.
review from
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9,6
Pros: Yes everyone was great friendly and smiling and very helpful
Cons: Nothing in my opinion everything was perfect.review from
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2,0
Pros: Nothing attendant was rude
Cons: New service and straight forward understandings. Like a return flight is neededreview from
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9,6
Pros: Friedly efficient staff . Quick check in . Did not have my Rav ,4 , but got an upgrade to an Infiniy for same price . Car was excellent,and I had a quick checkout .
Cons: Nothing ... except the weatherreview from
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6,0
Eugene office needs some customer service training
Pros: The car was fairly new, easy to access, the drop off facility at the Portland Airport was awesome
Cons: The counter rep at the Eugene office wa rude, incorrect on several issues and made hiring the car difficult. She seemed to not be able to stand up ever, but sat there ordering me around from the back of her computer screen. The car smelled of smoke and we are non-smokersreview from
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8,4
Cons: Parfum
review from
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10,0
Easy pickup at Eugene airport
Pros: Everyone was super friendly. The car was clean.
Cons: Nothing. Everything was perfect.review from
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8,0
Pros: Pick up & drop off right at airport
Cons: First time ever getting a Rent-A-Car just didn’t seem to get enough information for questions I asked but all in all it was OKreview from
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10,0
Pros: Nice ride. Plenty of space. Good gas milage.
Cons: It's not a Ford!review from
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9,6
Pickup
Pros: Also rep was very friendly and quick to get me on my way. Very good customer service. Will use this location in future.
Cons: We found the lot easy to find but was unsure where to go from there.review from
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6,0
Very hard sell on unnecessary additions
Cons: Bad customer service. Very hard sell on unnecessary additions when I picked up the car. Verged on untruthfulness. I won't rent from Alamo again. Parking area unlit making finding the car very difficult on a rainy dark night. Incorrect color of car on paperwork making pickup unnecessarily confusing. I called to have it corrected but never received a callback.review from
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8,8
Pros: Great car, clean, easy pickup and return.
Cons: Price was steep as rates were jacked up even though it was after the eclipse.review from
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9,6
Pros: Well when I arrived my small car was not ready so they up graded me to a small SUV. Awesome!!
Cons: That I had to return it in 24 hours!!review from
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6,4
Pros: Nice little car, fairly reasonable price
Cons: The communication with the people who worked there was atrocious. They told me the wrong date and time to bring the car back (but listed the correct time on the contract), misquoted me the price for towing insurance, would not answer the phone when I called to make a change to my rental, did not record the change I had made by phone, and tried to charge me twice for everything. I don't usually write negative reviews but this service merits one.review from
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10,0
great trip
Pros: The car wasn't ready when I got there, but the customer service representative was excellent, and made it up to me. I am quite happy with how things worked out.review from
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10,0
Pros: I thought the Hyundai Accent was roomy for its size and I was able to get 35 miles per gallon. I wasn't expecting much from the Hyundai but it was actually quite fun to to drive. Power was fairly good for a small engine car. Picking up and dropping the car off with Alamo was very easy at the Eugene Airport. We were in a rainforest in Oregon and the tires were good, never felt any slippage. Thank you Alamo keep up the good work
review from
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8,8
Pros: Great price and great vehicle! Easy return. Appreciate the pre-checkin to make rental easier and faster.
Cons: Customer service was mediocre. Not rude but not friendly.review from
Rated no. 5
Avis
8,7 Excellent (6 reviews)
1 location at Eugene Airport
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Avis reviews
Car hire locations
Avis
Locations at Eugene Airport
28801 Douglas Drive, Suite 6
+1 541 688 9054
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
All Avis reviews
Avis reviews at Eugene Airport
Recent reviews
Find reviews that mention:
car was clean
pick up and drop
car available
customer service
get the car
Rated no. 6
Budget
8,0 Excellent (18 reviews)
1 location at Eugene Airport
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Budget reviews
Car hire locations
Budget
Locations at Eugene Airport
28801 Douglas Drive, Suite 6
+1 541 463 0422
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
All Budget reviews
Budget reviews at Eugene Airport
Recent reviews
Find reviews that mention:
car was clean
car available
get the car
returned the car
car smelled
friendly staff
customer service
pick up and drop
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2,0
Pros: Horrible customer service. Nothing to like.
Cons: Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.review from
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9,2
Pros: The staff was really friendly and polite
Cons: I wish I had received a larger car, since I'm tall.review from
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2,0
Would not take credit card/debit card
Pros: Saved myself almost 300 dollars.
Cons: The fact wife did not have a car to use while on her visit.review from
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10,0
Easy and fast!
Pros: I walked right up, no line. They had all my paperwork. Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins. It's a small airport but the service was cheerful and good.review from
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10,0
Ford
Pros: Clean, sporty. Could have used someone telling me how to open the trunk, turn on lights.review from
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10,0
Great Car, Great service!
Pros: Great Car...fast pickup. I was out the door within 5 minutes. The weather was horrible (sleet/ice) so getting in the car and out of town to head south was really important to me. The car (a Tahoe) was brand new and a great choice for this type of weather. I really loved that there was no drop fee on my one way trip to Medford. Staff at both locations were great and efficient. Highly recommend.review from
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6,0
Nice folks - car stank
Pros: friendly people helped us check in/out
Cons: The car smelled like a urinal cake - some sort of artificial fruity stuff. IT was POTENT. My clothes smelled like it! We left the windows down whenever possible.review from
Rated no. 7
Dollar
7,5 Good (20 reviews)
1 location at Eugene Airport
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Dollar reviews
Car hire locations
Dollar
Locations at Eugene Airport
28801 Douglas Drive Ste 8
+1 866 434 2226
| Monday | 08:00 - 23:00 |
| Tuesday | 08:00 - 23:00 |
| Wednesday | 08:00 - 23:00 |
| Thursday | 08:00 - 23:00 |
| Friday | 08:00 - 23:00 |
| Saturday | 08:00 - 23:00 |
| Sunday | 08:00 - 23:00 |
All Dollar reviews
Dollar reviews at Eugene Airport
Recent reviews
Find reviews that mention:
friendly staff
get the car
car i reserved
car was clean
rented the car
credit card
pick up and drop
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2,0
Pros: Extremely unfriendly
review from
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10,0
Pros: The staff was helpful. The drop-off was very easy.
Cons: I wish it didn't cost so much to add other drivers to the rental agreement. That made it much more stressful to have to do all the driving for a week.review from
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10,0
Pros: Staff was very friendly, efficient and helpful. Pick up and drop off couldn’t have been any easier
review from
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10,0
Pros: Staff was friendly. Check out and in process was fast and easy. No issues with the car.
review from
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10,0
Pros: Friendly staff at drop off and pick up. Upgrade was appreciated. Vehicle worked well.
Cons: Would have preferred a more gas efficient vehicle for planned trip, pick up and drop off were different. We have rented where spouse is allowed to drive without additional expenses.review from
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8,0
Pros: Staff was helpful in the rental process. Location of the rental booth.
Cons: Not going out in the pouring rain with my elderly father after traveling all day...then waiting fir the guy next to our car to find first gear to move his car so we could get in ours again with our elderly father who was completely soaked by then.review from
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10,0
Pros: The car pick-up at Eugene Municipal Airport (EUG) was very friendly. Especially, the young lady (Amber) at the Dollar Rent Counter at the airport was very helpful. She upgraded our car on our request with reasonable additional charge. This change made our long journey from Eugene, OR to Los Angeles, CA very comfortable.
Cons: Ref: Rental Record # 596198282; Vehicle: 2019 Chevrolet IMPALA License: CA 8JBG642 Car has in-built GPS, which was quite handy to go to different locations. But for a number new locations it didn't work as it was not updated. For example, it could not navigate us to some new locations in Folsom, CA. So we used our cellphone to drive to those locations. (GPS needs to be updated) The car drop-off was at LAX airport. We drop the car at the shown location. But it was difficult to locate the Dollar drop-off as there was no clear sign and we were in hurry to do it because the drop-off location was not in the airport. Shuttle takes the passenger from that location to the airport. We could see the Hetz sign only. However, on advised of the present staff we park the car at a location and left the car key inside the car as told. As per agreement, before handing over the car there, we filled the tank completely with the gas. The tank was full. (We wish if we could have some kind of written receipt for it. That the staff has taken the car in the same condition as it was handed to us. Gas tank is full, and we owe nothing.)review from
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7,2
Pros: Exactly what we needed for our long trip cross country. Perfect.
Cons: Car could have been cleaned better particularly since it had the enhanced sticker on the door. We had to do extra cleaning.review from
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4,0
Pros: Absolutely nothing
Cons: Return my money in this time of Covid-19... was unable to work with you to get refund or credit voucher. Only company that did that....review from
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8,0
Pros: Everything good more signs on were to go to get key /check in return is clear on were to go
review from
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9,2
Pros: Pickup drop off very easy
review from
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2,0
Cons: Was not told about a 300 dollar hold that needed to be placed on a credit card before arriving at the pick up location. Misinformation in any form of business is ridiculous.
review from
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Car hire locations
Sunnycars
Locations at Eugene Airport
Mahlon Sweet Field, 28801 Douglas Drive
Car hire locations at Eugene Airport
Top tips for hiring a car at Eugene Airport
- Book your car hire at Eugene Airport at least 1 day before your trip in order to get a below-average price
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