Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Eugene Airport
Filters
Show reviews that mention
Reviews
10,0 Wonderful
Aug 2020
Pros:
Drop off was so fast!Cons:
Pickup had a long line.10,0 Wonderful
Jul 2020
Pros:
My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!10,0 Wonderful
Jan 2020
Pros:
cool little car and worked great for my needs9,6 Wonderful
Dec 2019
Pros:
The staff was very friendly, fast and helpfulCons:
People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot6,8 Okay
Dec 2019
Pros:
Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.7,2 Good
Nov 2019
Pros:
Fast and easy serviceCons:
The car we got had some mechanisms not workingOne location in Eugene Airport
Filters
Reviews
4,8 Mediocre
Aug 2020
Cons:
There was no pick up after reserving a pick up9,2 Wonderful
Oct 2019
Cons:
Damage to the passenger front hubcap was significant, but not noted. It took time to stand in line at Eugene and to have the damage documented so I wasn’t liable. Additionally a dedicated desk agent would have sped up the process10,0 Wonderful
Mar 2019
Pros:
Brand-new car - super clean, drove well, and sporty for a full-size car.Cons:
N/A2,0 Poor
Nov 2018
Cons:
I was charged for gas I was told I didn’t need.10,0 Wonderful
Jan 2017
Pros:
Smooth and very reasonable price9,2 Wonderful
Jan 2017
Pros:
The car was comfortable and easy to drive, even when the roads were icy. The driver's seat was easy to adjust.Cons:
I have some physical issues which make it difficult for me to tote luggage and walk long distances. It was kind of hard for me to get everything to the car and to get it loaded. I also wish I had rented a car with a navigation system or a compass at the very least.One location in Eugene Airport
Filters
Reviews
10,0 Wonderful
Oct 2022
2,0 Poor
Jun 2019
Pros:
Horrible customer service. Nothing to like.Cons:
Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.9,2 Wonderful
Jun 2019
Pros:
The staff was really friendly and politeCons:
I wish I had received a larger car, since I'm tall.2,0 Poor
Jun 2017
Pros:
Saved myself almost 300 dollars.Cons:
The fact wife did not have a car to use while on her visit.10,0 Wonderful
Mar 2017
Pros:
I walked right up, no line. They had all my paperwork. Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins. It's a small airport but the service was cheerful and good.10,0 Wonderful
Jan 2017
Pros:
Clean, sporty. Could have used someone telling me how to open the trunk, turn on lights.One location in Eugene Airport
Filters
Show reviews that mention
Reviews
10,0 Wonderful
May 2021
Pros:
The staff was helpful. The drop-off was very easy.Cons:
I wish it didn't cost so much to add other drivers to the rental agreement. That made it much more stressful to have to do all the driving for a week.10,0 Wonderful
Apr 2021
Pros:
Staff was very friendly, efficient and helpful. Pick up and drop off couldn’t have been any easier10,0 Wonderful
Mar 2021
Pros:
Staff was friendly. Check out and in process was fast and easy. No issues with the car.10,0 Wonderful
Dec 2021
Pros:
Friendly staff at drop off and pick up. Upgrade was appreciated. Vehicle worked well.Cons:
Would have preferred a more gas efficient vehicle for planned trip, pick up and drop off were different. We have rented where spouse is allowed to drive without additional expenses.8,0 Very Good
Dec 2021
Pros:
Staff was helpful in the rental process. Location of the rental booth.Cons:
Not going out in the pouring rain with my elderly father after traveling all day...then waiting fir the guy next to our car to find first gear to move his car so we could get in ours again with our elderly father who was completely soaked by then.10,0 Wonderful
Nov 2020
Pros:
The car pick-up at Eugene Municipal Airport (EUG) was very friendly. Especially, the young lady (Amber) at the Dollar Rent Counter at the airport was very helpful. She upgraded our car on our request with reasonable additional charge. This change made our long journey from Eugene, OR to Los Angeles, CA very comfortable.Cons:
Ref: Rental Record # 596198282; Vehicle: 2019 Chevrolet IMPALA License: CA 8JBG642 Car has in-built GPS, which was quite handy to go to different locations. But for a number new locations it didn't work as it was not updated. For example, it could not navigate us to some new locations in Folsom, CA. So we used our cellphone to drive to those locations. (GPS needs to be updated) The car drop-off was at LAX airport. We drop the car at the shown location. But it was difficult to locate the Dollar drop-off as there was no clear sign and we were in hurry to do it because the drop-off location was not in the airport. Shuttle takes the passenger from that location to the airport. We could see the Hetz sign only. However, on advised of the present staff we park the car at a location and left the car key inside the car as told. As per agreement, before handing over the car there, we filled the tank completely with the gas. The tank was full. (We wish if we could have some kind of written receipt for it. That the staff has taken the car in the same condition as it was handed to us. Gas tank is full, and we owe nothing.)One location in Eugene Airport
Filters
Reviews
2,0 Poor
May 2022
10,0 Wonderful
Oct 2021
One location in Eugene Airport
Filters
Reviews
10,0 Wonderful
Oct 2022
2,0 Poor
Dec 2022
10,0 Wonderful
May 2017
Pros:
All as expected--no surprises. I'd use them again10,0 Wonderful
Mar 2017
Pros:
Choice of cars,clean and very friendly help full staff.2,0 Poor
Jul 2022
6,0 Okay
Jun 2022
2 locations in Eugene Airport
Filters
Show reviews that mention
Reviews
8,0 Very Good
Oct 2020
Pros:
Drop off was easy.Cons:
I wanted to extend my rental, but there was no response at the local number and the National line couldn’t help. Ended up returning the car.10,0 Wonderful
Aug 2020
Pros:
They had a 12 pass van for usCons:
It was clean and perfect. Nothing better4,8 Mediocre
Jul 2019
Cons:
I will write to Avis customer service.9,6 Wonderful
Jun 2019
Pros:
Pick up and drop off were both super easy10,0 Wonderful
Aug 2017
Pros:
The staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!8,0 Very Good
Jul 2017
Pros:
They didn't have the size vehicle we reserved so they upgraded us to a size up for free.Cons:
When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.One location in Eugene Airport
One location in Eugene Airport
Most popular car type | Mini |
---|