Eugene car hire

Eugene car hire

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Eugene, OR, United States
Jan 27 — Feb 3
Same drop-off
Eugene, OR, United States
Thu 27/1
Noon
Thu 3/2
Noon
Driver's age:

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Eugene car hire information

Pick-up locationEugene
Hire locations14
Airport locations8

Eugene car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.9 Excellent (53 reviews)
1 location in Eugene
Alamo
Locations in Eugene
  • 9.2
  • 8.9
  • 8.8
  • 8.7
  • 8.5
Recent reviews
10.0 ExcellentDec 3 2021
Set radio to NPR or offer a booklet of simple directions on how to use the radio to get other channels.
10.0 ExcellentOct 12 2021
It was a nice car, but it was pricey
10.0 ExcellentJun 13 2021
The staff was nice while picking up the car. I didn't have to wait in a long line either.Overall, the cost with all the fees added was a bit high. I would probably reconsider doing a rental car versus just using Uber in the future.
10.0 ExcellentAug 3 2020
Drop off was so fast!Pickup had a long line.
10.0 ExcellentJul 5 2020
My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!
10.0 ExcellentJan 21 2020
cool little car and worked great for my needs
9.6 ExcellentDec 11 2019
The staff was very friendly, fast and helpfulPeople had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
6.8 GoodDec 3 2019
Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
7.2 GoodNov 18 2019
Fast and easy serviceThe car we got had some mechanisms not working
10.0 ExcellentOct 22 2019
The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.
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Rated no. 2
Enterprise
8.1 Excellent (72 reviews)
3 locations in Eugene
Enterprise
Locations in Eugene
  • 8.4
  • 8.5
  • 8
  • 7.9
  • 7.9
Recent reviews
10.0 ExcellentJan 8 2022
My car got a flat tire on the highway. When I returned the car, their main concern was that everyone in my group was okay, not about the car or the tire. It was refreshing.
6.0 GoodNov 14 2021
Car was not available so received a free upgrade to a mini SUV that was not ready so we had to wait until it was cleaned.
10.0 ExcellentSep 25 2021
Such great service and vehicle great but frustrating that there was not enough inventory at airport so we had to pick up vehicle downtown (I’m ok with that) but the charge to drop it back at airport was $100 (one time charge) when the airport is 16miles away. I would recommend they provide a shuttle or offer a taxi service for the high traffic periods
10.0 ExcellentSep 5 2021
Busy corner and if you need to fill up stay right before you go to lot, cheap gas 1/2 a block up. Very nice employees and if I ever needed anything they would try to accommodate me.
1.9 HorribleAug 1 2021
The car we were coming down to Eugene in broke down, we asked Enterprise if we could pick it up that night or the next day, possibly with a small discount since we had to pay to take a train down to Eugene after our car was towed & we would only have the car for 1/2 days. I know I’m not entitled to anything, but it was a bummer when we had to pay the full price, and also that every person we talked to gave us completely different answers regarding opening/closing times, the latest/earliest we could pick up the car, etc. When we picked up the car, the customer service worker was very rude, wouldn’t answer our questions in full, and made us feel like we were a nuisance. I work in customer service, I’m not asking for overly positive workers, I would just prefer clear answers regarding the $40,000 car I was about to borrow. It was a lame weekend full of lame happenstances like this, what can you do?
9.6 ExcellentOct 30 2020
The 6th Ave staff was very helpful at pickup. When I arrived to pickup a car, several other customers were there too. The staff kept working until after 5 to adequately take care of everyone. The staffer helping me gave me good advice on a full size upgrade as I'd reserved an economy car that wouldn't perform sufficiently in the mountains where I was headed. At dropoff, I accidentally went to the 11th Ave location. The fellow there was very agreeable about checking the Dodge Charger in for me, and it was so very quick.
4.8 OkayOct 13 2020
The staff was very friendly and the drop-off process was quick and easy.Pickup took 50 minutes. I had a confirmed booking for an economy car, but after a long wait, I received a mini-van. The van had a significant amount of dog hair in the rear seat, and only a quarter tank of gas.
4.8 OkayAug 24 2020
There was no pick up after reserving a pick up
2.0 MediocreJun 16 2020
Told me they wouldn't do a pick-up or drop-off unless it was for an insurance claim. Ran my card for more than the agreed-upon amount causing it to be declined. Once I got that cleared up they said they can only run the card once per day. Asked if they can break a 20 so I can get change for the bus to go down to Avis, and they said they had no cash. Thanks for nothing
5.2 OkayMay 25 2020
Drop-off couldn't have been better - quick and friendly staff.Woman at pick-up was rude. Acted like every action was a burden. Car was dirty.
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Rated no. 3
Budget
7.6 Good (31 reviews)
2 locations in Eugene
Budget
Locations in Eugene
  • 7.5
  • 7.2
  • 7.6
  • 7.8
  • 7.7
Recent reviews
10.0 ExcellentOct 28 2021
I really enjoyed your employee (blond young woman) at the desk. Very efficient, professional attitude, pay her more!
10.0 ExcellentJul 25 2019
Crystal the manager was terrific so it couldn’t have been too much better. She fixed a computer glitch that showed me bringing in the car with less miles than when I picked it up.
2.0 MediocreJun 25 2019
Horrible customer service. Nothing to like.Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.
9.2 ExcellentJun 16 2019
The staff was really friendly and politeI wish I had received a larger car, since I'm tall.
10.0 ExcellentJan 17 2018
Efficient & FriendlyWell prepared staff made pick-up a pleasant experience. I was in and out quickly. Drop-off and billing was equally easy and efficient. High marks!Pick-up location was further from downtown Eugene than I liked.
4.0 OkaySep 20 2017
Management problemsWe got upgraded to a kia Sorento. We really enjoyed the vehicle, very comfortable, good gas milage.The vehicle was not on-site when we arrived; they had to go get it. The price we paid was not the price stated when we made the reservation on-line. When we pointed out the discrepancy, the agent said she would figure it out and call us after we were on our way. She did not do this at any time. The vehicle was not clean when we when it was rented to us, outside or inside. Finally, several other people were in the place when were were waiting for our vehicle; two left in quite a huff. One said that their whole trip was ruined and the other said that they did not live up to what was promised or agreed to. Someone ended up picking her up rather than in a rental.
2.0 MediocreJun 11 2017
Would not take credit card/debit cardSaved myself almost 300 dollars.The fact wife did not have a car to use while on her visit.
2.0 MediocreMay 2 2017
NothingWebsite kept giving an error message so after 3 times entering my credit card details, I gave up. Called the local number, no one took the call. Rented from another company.
10.0 ExcellentMar 6 2017
Easy and fast!I walked right up, no line. They had all my paperwork. Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins. It's a small airport but the service was cheerful and good.
10.0 ExcellentJan 31 2017
FordClean, sporty. Could have used someone telling me how to open the trunk, turn on lights.
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Rated no. 4
Hertz
6.9 Good (87 reviews)
2 locations in Eugene
Hertz
Locations in Eugene
  • 7.1
  • 7.2
  • 6.8
  • 6.5
  • 7.1
Recent reviews
2.0 MediocreJan 17 2022
I never picked up the car from Hertz. I got a call from Salem Hertz saying the Eugene West 11th was closed due to COVID and I couldn't get a car there. The closest Hertz car place was the Eugene Airport and they would not honor the price in my reservation. They wanted me to pay $55 more. I offered to pay $9 more since that is what I could rent the same size car from a different car rental place at the Eugene Airport. While the Salem office said I could cancel the reservation at no charge if I didn't want to pay the difference, apparently nobody could cancel it. I couldn't talk to a person with Kayak - I kept getting automatically transferred to Hertz. The two people I talked with at Priceline said only Hertz could cancel it. The four people I talked with at Hertz all said only Priceline could cancel it. I ended up contesting the charge with my credit card company, who agreed it was a charge I shouldn't have to pay. I ended up renting the same sized car for only $9 more from Dollar at the Eugene Airport. It's ironic - the Dollar and Hertz rental place at the Eugene Airport are the same company. It took me over two hours of talking with the different Hertz and Priceline resource - getting nowhere close to resolving this situation.
10.0 ExcellentJan 3 2022
This was the easiest car rental experience that I have ever had. The personnel in Eugene, Oregon were extremely helpful and very friendly and pleasant. I will definitely rent from this company again.
2.0 MediocreDec 29 2021
Called me morning of my reservation to tell me they had no cars. Really screwed me.
2.0 MediocreNov 14 2021
Upon arrival, found out my request for car pick up at the airport had been changed to another location. Hertz staff was completely unhelpful. Told me to call the other store. Coming internationally, didn’t have a phone that could call locally. Found a cab on my own to head to another location. $35 and an hour and a half later, finally arrived to the other Hertz location. (Remember I just got off a very long flight from overseas!) although the staff was very helpful, I had to pay extra to be able to drop the car at the airport upon drop off. I was offered a, “Im so sorry, when the airport is out of cars, they do this!” Very disappointing and made my trip exhausting. But most of all disappointed in the attitude and unwillingness to offer any help from the airport Hertz staff.
10.0 ExcellentOct 20 2021
Renting a car away from the airport was more affordable. After returning the rental car, they were helpful in finding me a taxi to get to the airport.
7.9 GoodSep 27 2021
Super easy everything smooth
2.0 MediocreJun 28 2021
The priceCancelled reservation 24 hours before and left me hanging
10.0 ExcellentJun 20 2021
The Hertz team in Eugene were great, extremely helpful people
10.0 ExcellentJun 15 2021
Yes, all staff were friendly, the car was in good shape and drop off was very easy.
6.0 GoodMar 23 2021
Got the car pretty quickly once I got there. The gentleman was polite and kind.I was not aware that the car would not be available at the Hertz in the airport. This was nowhere to be found in the paperwork. I had to take an Uber to a Hertz 7 miles out and return the car there too, so I paid about $50 in addition to the rental cost. The car I was given was a minivan, not a sedan as agreed. We were told that's all they had. It was unwashed and had a missing hub cap top.
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Rated no. 5
National
10 Excellent (3 reviews)
1 location in Eugene
National
Locations in Eugene
  • 10
  • 10
  • 10
  • 10
  • 8
Recent reviews
10.0 ExcellentOct 18 2021
our fault for booking last minute in a busy weekend but it was expensive; staff was great, very easy pick-up and drop off
Rated no. 6
Avis
7.7 Good (19 reviews)
2 locations in Eugene
Avis
Locations in Eugene
  • 8.3
  • 7.8
  • 7.3
  • 7.7
  • 7.3
Recent reviews
6.0 GoodJun 25 2021
Vehicle had not been cleaned when we picked it up. They did not offer another vehicle or to clean the vehicle.
8.0 ExcellentOct 28 2020
Drop off was easy.I wanted to extend my rental, but there was no response at the local number and the National line couldn’t help. Ended up returning the car.
10.0 ExcellentAug 27 2020
They had a 12 pass van for usIt was clean and perfect. Nothing better
4.8 OkayJul 8 2019
I will write to Avis customer service.
9.6 ExcellentJun 19 2019
Pick up and drop off were both super easy
10.0 ExcellentAug 10 2017
Eugene staffThe staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!
8.0 ExcellentJul 18 2017
They didn't have the size vehicle we reserved so they upgraded us to a size up for free.When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.
2.0 MediocreJul 14 2017
What customer service.I flew into Eugene, Or. on July 4th. Arrived at Avis counter and was informed my rental was not from the airport location. He turned away and would not help me ! I rented a taxi to the other site and found it CLOSED for the holiday. I had to use the taxi to get into town and still had no car.
3.6 MediocreMay 18 2017
Pick up location was 5 miles from airportThought I was renting from Avis at the airport. Found out my pickup location was 5 miles AWAY from airport. Airport location wouldn't honor pricing of other location. Extremely inconvenient - had to take a taxi to puck up my car! Won't rent from them again!
3.6 MediocreFeb 13 2017
MisleadingNothingPrice seemed like a great deal, but when you realize the facility is not at the airport and add in the cost of transport to and from the facility, ended up more than renting direct with Avis by a significant amount.
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Rated no. 7
Dollar
7.7 Good (25 reviews)
1 location in Eugene
Dollar
Locations in Eugene
  • 7.5
  • 8.1
  • 7.8
  • 7.8
  • 7.8
Recent reviews
10.0 ExcellentNov 22 2021
No wait times at all, everything was correct and nice car.
1.9 HorribleOct 10 2021
They charged me for fuel. I filled it up just before dropping off. I cannot get anyone at Dollar to answer the phone.
10.0 ExcellentAug 10 2021
Honestly the car smelled like someone had been huffing before we received it. Everytime we opened the doors and got in it smelled like weed.
10.0 ExcellentAug 3 2021
The counter service was exceptional for our travels!
10.0 ExcellentJun 26 2021
very helpful
2.0 MediocreJun 3 2021
Extremely unfriendly
10.0 ExcellentMay 10 2021
The staff was helpful. The drop-off was very easy.I wish it didn't cost so much to add other drivers to the rental agreement. That made it much more stressful to have to do all the driving for a week.
10.0 ExcellentApr 5 2021
Staff was very friendly, efficient and helpful. Pick up and drop off couldn’t have been any easier
10.0 ExcellentMar 1 2021
Staff was friendly. Check out and in process was fast and easy. No issues with the car.
10.0 ExcellentDec 29 2020
Friendly staff at drop off and pick up. Upgrade was appreciated. Vehicle worked well.Would have preferred a more gas efficient vehicle for planned trip, pick up and drop off were different. We have rented where spouse is allowed to drive without additional expenses.
Sunnycars
1 location in Eugene
Sunnycars
Locations in Eugene
Recent reviews
U-Save
1 location in Eugene
U-Save
Locations in Eugene
Recent reviews
290 travellers who hired a car in Eugene gave the car agency they used an average rating of 7,8

Car hire locations in or near Eugene

Good to know

Most popular car type

Intermediate

When to book a car hire in Eugene

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Eugene

  • A hire car is the perfect way to explore not only Eugene, but also other jaw-dropping locations in Oregon that are within reach. A car will give you the advantage of navigating freely across the state without having to depend on public transportation, allowing you to either go west to the Oregonian coast with its wild beaches, or east towards the many national forests of the Cascade Range, including Willamette National Forest, which is a 30-minute drive from Eugene.
  • Most of the big car hire agencies, including Alamo, Avis, and Enterprise, can be found at Eugene Airport (EUG), also known as Mahlon Sweet Field, which is less than 12 miles northwest of the city center. The car hire desks are situated within the terminal – just follow the Baggage Claim signs and then take a right. The hire cars are typically parked across the street from the main entrance.
  • Navigating Eugene is pretty straightforward, and you’ll be able to reach most places surrounding the city with a GPS. If you’re driving in the winter, remember you will most likely need good snow tires and chains. Oregon’s highways have “Snow Zone” signs, which indicate the current chain and traction tires’ requirements, so keep an eye out for those. If you’re driving in the rain or snow, allow yourself more time to get to places and be extra alert.
  • Eugene is one of the least congested cities in the country, but you will still see more people on the roads during morning rush hour (between 7:30 a.m. and 9 a.m.), when people go to work and parents drop off their kids, and then again after 5 p.m., as everyone heads home. The I-5 towards Portland can get quite crowded too, so make sure you plan your journey in advance if you’re either heading there or driving from there to Eugene.
  • Book your car hire in Eugene at least 1 week before your trip in order to get a below-average price
  • Intermediate car hires in Eugene are around 9% cheaper than other car types, on average

FAQs about hiring a car in Eugene