Eugene Car Hire

Eugene Car Hire

Search hundreds of travel sites at once for car rental deals in Eugene

Pick-up
Midday
Drop-off
Midday
Compare vs KAYAK |

Eugene car hire information

Pick-up location Eugene
Hire locations 14
Airport locations 8

Eugene car hire reviews and directory

Rated no. 1
Hertz
Best rated
5,9 Okay (38 reviews)
2 locations in Eugene
Hertz
Locations in Eugene
2160 West 11th Ave Suite C
+1 541 686 3269
28801 Douglas Dr. Suite 8
+1 541 688 9333
  • 5.6
  • 6.2
  • 6.4
  • 5.2
  • 6.1
Recent reviews
10,0 Excellent
Jan 10 2017
Great staff: flexible and accommodating
Pros: Snowy road conditions made it hard to travel in the 2WD car we rented; they allowed us to turn it in several hours late (to allow as much time as possible for the snow to melt) without additional charge.
8,0 Excellent
Mar 13 2017
Cross country trip
Pros: Price and ease of pickup also vehicle was nice.
Cons: Returning the car was a minor headache
2,0 Mediocre
Jul 10 2017
Hertz was over-booked and cancelled my reservation!
Cons: Due to high demand over the 4th of July weekend, Hertz in Eugene was cancelling any reservation that wasn't picked up within 1 hour of the reservation's "pick-up time"... Unbelievable. First time I've ever seen this happen. I had made the reservation months in advance. The reservation system won't even let you set a specific pick-up time, only the hour of the day. Just a warning to other travelers to be careful about this on high-demand holidays.
10,0 Excellent
Mar 30 2018
Pros: It was great experience
6,4 Good
May 24 2018
Pros: Once I learned how to drive the Hundai it was a fairly easy to drive.
Cons: No one showed me how to work the car. I had never driven a Hundai before and it was very different from cars I am used to. Luckily I was able to stop an employee and she showed me how various things worked.
4,4 Okay
Nov 23 2015
We Don't Have Anything Else to Offer in Your Class
Cons: Guy offered me a car with 1/4 tank of gas. I asked for a car with more gas so I din't have to go straight to the gas station, but was told they didn't have ANYTHING else. Went out to get the car and saw that my car had no hubcaps. Requested something more "together looking...like the exact same car next to it in white with hubcaps!" Note. Remember they didn't have ANYTHING else? Oh...and it had 3/4 of a tank of gas! The whole experience was lacking in proper customer service. I'm sure the guy renting to me is planning his personal exit from the business and doesn't care. No thanks, HERTZ, I'll use Enterprise and let them try to up sell me rather than deal with this flunky location.
6,0 Good
Jul 30 2016
Cons: They left us waiting for 1/2 hour to get a ride back to the airport.
9,2 Excellent
Apr 1 2017
quick and painless
Pros: Reserved online in advance and was out of there in 15 minutes with my car. It even happened to be an upgrade!
10,0 Excellent
May 9 2017
Great Rental
Pros: Friendly and helpful staff, easy process, great value.
2,0 Mediocre
Jun 12 2017
DO NOT RENT FROM HERTZ!! THEY DIDN'T HAVE A CAR FOR ME
Pros: Absolutely nothing
Cons: I made my reservation in March but when we arrived in Eugene on June 6 - they did not have a car for me leaving us stranded at the airport. They basically told us too bad - and did nothing to help us out. We couldn't even get a cab on such short notice - there was a 2 hour wait. Anyway - a random, single cab just happened to pull up and was able to get us to the dealership 20 minutes before it closed. $40 in cab fare and an additional $250 later (for the same day, emergency rental from a dealership) we had a car. Fast forward to drop off - our flight was at 6 am and the dealership was closed which then left us stranded at the dealership unable to get to the airport. Luckily - we have very good friends who agreed to get up at 3 am to pick us up and take us to the airport. DO NOT RENT FROM THIS COMPANY. They have no problem leaving you high and dry. To be fair - they did offer a discounted voucher for our next Hertz Rental. I told them no thanks. There will not be a next Hertz Rental.
Rated no. 3
Alamo
8,2 Excellent (15 reviews)
1 location in Eugene
Alamo
Locations in Eugene
28801 Douglas Dr Ste 7
+1 833 827 6504
  • 7.9
  • 8.9
  • 8.3
  • 7.6
  • 8.4
Recent reviews
6,4 Good
Apr 27 2017
Pros: Nice little car, fairly reasonable price
Cons: The communication with the people who worked there was atrocious. They told me the wrong date and time to bring the car back (but listed the correct time on the contract), misquoted me the price for towing insurance, would not answer the phone when I called to make a change to my rental, did not record the change I had made by phone, and tried to charge me twice for everything. I don't usually write negative reviews but this service merits one.
6,0 Good
Jan 12 2019
Eugene office needs some customer service training
Pros: The car was fairly new, easy to access, the drop off facility at the Portland Airport was awesome
Cons: The counter rep at the Eugene office wa rude, incorrect on several issues and made hiring the car difficult. She seemed to not be able to stand up ever, but sat there ordering me around from the back of her computer screen. The car smelled of smoke and we are non-smokers
8,8 Excellent
Nov 22 2016
Pros: Great price and great vehicle! Easy return. Appreciate the pre-checkin to make rental easier and faster.
Cons: Customer service was mediocre. Not rude but not friendly.
10,0 Excellent
Feb 27 2017
Pros: I thought the Hyundai Accent was roomy for its size and I was able to get 35 miles per gallon. I wasn't expecting much from the Hyundai but it was actually quite fun to to drive. Power was fairly good for a small engine car. Picking up and dropping the car off with Alamo was very easy at the Eugene Airport. We were in a rainforest in Oregon and the tires were good, never felt any slippage. Thank you Alamo keep up the good work
10,0 Excellent
Mar 13 2017
great trip
Pros: The car wasn't ready when I got there, but the customer service representative was excellent, and made it up to me. I am quite happy with how things worked out.
9,6 Excellent
Jun 2 2017
Pros: Well when I arrived my small car was not ready so they up graded me to a small SUV. Awesome!!
Cons: That I had to return it in 24 hours!!
8,8 Excellent
Aug 28 2017
Pros: Great car, clean, easy pickup and return.
Cons: Price was steep as rates were jacked up even though it was after the eclipse.
6,0 Good
Sep 28 2017
Very hard sell on unnecessary additions
Cons: Bad customer service. Very hard sell on unnecessary additions when I picked up the car. Verged on untruthfulness. I won't rent from Alamo again. Parking area unlit making finding the car very difficult on a rainy dark night. Incorrect color of car on paperwork making pickup unnecessarily confusing. I called to have it corrected but never received a callback.
9,6 Excellent
Oct 16 2017
Pickup
Pros: Also rep was very friendly and quick to get me on my way. Very good customer service. Will use this location in future.
Cons: We found the lot easy to find but was unsure where to go from there.
10,0 Excellent
Oct 16 2017
Pros: Nice ride. Plenty of space. Good gas milage.
Cons: It's not a Ford!
Rated no. 4
Enterprise
7,9 Good (28 reviews)
3 locations in Eugene
Enterprise
Locations in Eugene
28801 Douglas Dr Ste 7
+1 833 827 6501
810 W 6th Ave
+1 541 344 2020
980 Garfield
+1 541 338 9800
  • 7.7
  • 8.4
  • 8.6
  • 7.6
  • 7.4
Recent reviews
8,0 Excellent
Oct 11 2016
Good value
Pros: Location of rental office, gas mileage of the car
Cons: Dirty Windows, lack of cruise control
8,0 Excellent
Oct 20 2016
Pros: great price for the weekly rental
Cons: this location you have to get a cab to get to the location from the Eugene airport
10,0 Excellent
Oct 23 2016
Super easy and quick
Pros: Got a great rate and an unexpected upgrade.
10,0 Excellent
Mar 18 2017
Pros: Had to extend rental almost 2 weeks and all it took was one phone call.
2,0 Mediocre
Sep 14 2017
No cars
Pros: Nothing
Cons: Everything
5,2 Okay
Oct 25 2018
Don't trust reservation cost!
Cons: I reserved a car for a cheap price, but when I got there, the price had raised significantly. After a long discussion with the employee, he begrudgingly granted me a small discount, but it was nowhere near my original reservation price. When you make a reservation, you assume you are reserving the price too, not just the car. Don't trust the original cost estimate at all.
4,4 Okay
May 5 2019
Pros: The staff at both the airport and downtown were courteous and helpful, but the set-up of site connections is misleading and expensive.
Cons: "Off site" should come with more explanation. Typically, I would expect a free shuttle to exist from the airport to the off-site location; insted it cost as much as the 3 day car rental itself...ridiculous.
8,8 Excellent
May 28 2019
Pros: The cars were great.
Cons: We were unaware that the dealer closed at 2pm, so could not pick up our cars until the next day.
3,6 Mediocre
Jun 12 2019
Pros: airport counter lady was unhelpful and insinuated it was my fault the car was not at airport; offered no help in getting me to other Enterprise location other then "take a car or uber".
Cons: Rented car on line as we always do flying into Eugene and was informed at the desk that the car was not located at the airport; that my options were to rent there at DOUBLE the price; or rent a cab to go downtown to get a car there; no offers to help out in anyway. Wanted RAV got a Suburban - geesh
10,0 Excellent
Jul 8 2019
Pros: Customer service was great. Easy drop off.
Rated no. 5
Budget
6,8 Good (11 reviews)
2 locations in Eugene
Budget
Locations in Eugene
1515 Highway 99 North
+1 541 461 3741
28801 Douglas Drive, Suite 6
+1 541 463 0422
  • 7.1
  • 6.4
  • 6.0
  • 7.1
  • 7.6
Recent reviews
2,0 Mediocre
Jun 25 2019
Pros: Horrible customer service. Nothing to like.
Cons: Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.
6,0 Good
Aug 29 2016
Nice folks - car stank
Pros: friendly people helped us check in/out
Cons: The car smelled like a urinal cake - some sort of artificial fruity stuff. IT was POTENT. My clothes smelled like it! We left the windows down whenever possible.
10,0 Excellent
Dec 22 2016
Great Car, Great service!
Pros: Great Car...fast pickup. I was out the door within 5 minutes. The weather was horrible (sleet/ice) so getting in the car and out of town to head south was really important to me. The car (a Tahoe) was brand new and a great choice for this type of weather. I really loved that there was no drop fee on my one way trip to Medford. Staff at both locations were great and efficient. Highly recommend.
10,0 Excellent
Jan 31 2017
Ford
Pros: Clean, sporty. Could have used someone telling me how to open the trunk, turn on lights.
10,0 Excellent
Mar 6 2017
Easy and fast!
Pros: I walked right up, no line. They had all my paperwork. Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins. It's a small airport but the service was cheerful and good.
2,0 Mediocre
Jun 11 2017
Would not take credit card/debit card
Pros: Saved myself almost 300 dollars.
Cons: The fact wife did not have a car to use while on her visit.
9,2 Excellent
Jun 16 2019
Pros: The staff was really friendly and polite
Cons: I wish I had received a larger car, since I'm tall.
2,0 Mediocre
May 2 2017
Pros: Nothing
Cons: Website kept giving an error message so after 3 times entering my credit card details, I gave up. Called the local number, no one took the call. Rented from another company.
4,0 Okay
Sep 20 2017
Management problems
Pros: We got upgraded to a kia Sorento. We really enjoyed the vehicle, very comfortable, good gas milage.
Cons: The vehicle was not on-site when we arrived; they had to go get it. The price we paid was not the price stated when we made the reservation on-line. When we pointed out the discrepancy, the agent said she would figure it out and call us after we were on our way. She did not do this at any time. The vehicle was not clean when we when it was rented to us, outside or inside. Finally, several other people were in the place when were were waiting for our vehicle; two left in quite a huff. One said that their whole trip was ruined and the other said that they did not live up to what was promised or agreed to. Someone ended up picking her up rather than in a rental.
10,0 Excellent
Jan 17 2018
Efficient & Friendly
Pros: Well prepared staff made pick-up a pleasant experience. I was in and out quickly. Drop-off and billing was equally easy and efficient. High marks!
Cons: Pick-up location was further from downtown Eugene than I liked.
Rated no. 6
Avis
6,6 Good (9 reviews)
2 locations in Eugene
Avis
Locations in Eugene
1515 Highway 99 North
+1 541 868 8025
28801 Douglas Drive, Suite 6
+1 541 688 9054
  • 6.0
  • 7.8
  • 7.1
  • 6.4
  • 5.6
Recent reviews
10,0 Excellent
Oct 17 2016
no surprises
Pros: clean car as advertised
9,6 Excellent
Jun 19 2019
Pros: Pick up and drop off were both super easy
4,8 Okay
Jul 8 2019
Cons: I will write to Avis customer service.
3,6 Mediocre
May 18 2017
Pick up location was 5 miles from airport
Cons: Thought I was renting from Avis at the airport. Found out my pickup location was 5 miles AWAY from airport. Airport location wouldn't honor pricing of other location. Extremely inconvenient - had to take a taxi to puck up my car! Won't rent from them again!
7,6 Good
Sep 9 2016
The car was great, but there was some miscommunica
Pros: The 4runner was perfect for my trip.
Cons: My rental was set to be picked up at 12pm. I had seen a 2pm option but I figured I could make it at 12. Anyways I called in to check and apparently my reservation was moved to another location that closed right at 12pm, and i wouldn't have been able to pick my car up until the next day. I had to pay an EXTRA $100 to move it to another location. Not cool.
3,6 Mediocre
Feb 13 2017
Misleading
Pros: Nothing
Cons: Price seemed like a great deal, but when you realize the facility is not at the airport and add in the cost of transport to and from the facility, ended up more than renting direct with Avis by a significant amount.
2,0 Mediocre
Jul 14 2017
What customer service.
Cons: I flew into Eugene, Or. on July 4th. Arrived at Avis counter and was informed my rental was not from the airport location. He turned away and would not help me ! I rented a taxi to the other site and found it CLOSED for the holiday. I had to use the taxi to get into town and still had no car.
8,0 Excellent
Jul 18 2017
Pros: They didn't have the size vehicle we reserved so they upgraded us to a size up for free.
Cons: When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.
10,0 Excellent
Aug 10 2017
Eugene staff
Pros: The staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!
Rated no. 7
Dollar
dollar
2,0 Mediocre (1 review)
1 location in Eugene
Dollar
Locations in Eugene
28801 Douglas Drive Ste 8
+1 866 434 2226
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2,0 Mediocre
Jul 23 2019
Cons: Was not told about a 300 dollar hold that needed to be placed on a credit card before arriving at the pick up location. Misinformation in any form of business is ridiculous.
Sunnycars
sunnycars
1 location in Eugene
Sunnycars
Locations in Eugene
Mahlon Sweet Field, 28801 Douglas Drive
U-Save
u-save
1 location in Eugene
U-Save
Locations in Eugene
4055 Franklin Blvd
+1 541 363 8888
102 travellers who hired a car in Eugene gave the car agency they used an average rating of 6,9

Car hire locations in Eugene

When to book a hire car in Eugene

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for hiring a car in Eugene

  • Book your car hire in Eugene at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Eugene

What is the best car hire agency in Eugene?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Eugene are Alamo (8,7, 6515 reviews), Enterprise (8,5, 12896 reviews), and Avis (7,6, 2260 reviews).

How can I find a car hire near me in Eugene?

Take a look at our extensive car hire location map to find the best car hire deals near you.