Springfield car hire

Springfield car hire

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Springfield, OR, United States
Dec 14 — Dec 21
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Springfield, OR, United States
Tue 14/12
Noon
Tue 21/12
Noon
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Springfield car hire information

Pick-up locationSpringfield
Hire locations1

Springfield car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.9 Excellent (53 reviews)
1 location in Springfield
Alamo
Locations in Springfield
  • 9.2
  • 8.9
  • 8.8
  • 8.7
  • 8.5
Recent reviews
10.0 ExcellentDec 3 2021
Set radio to NPR or offer a booklet of simple directions on how to use the radio to get other channels.
10.0 ExcellentOct 12 2021
It was a nice car, but it was pricey
10.0 ExcellentJun 13 2021
The staff was nice while picking up the car. I didn't have to wait in a long line either.Overall, the cost with all the fees added was a bit high. I would probably reconsider doing a rental car versus just using Uber in the future.
10.0 ExcellentAug 3 2020
Drop off was so fast!Pickup had a long line.
10.0 ExcellentJul 5 2020
My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!
10.0 ExcellentJan 21 2020
cool little car and worked great for my needs
9.6 ExcellentDec 11 2019
The staff was very friendly, fast and helpfulPeople had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
6.8 GoodDec 3 2019
Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
7.2 GoodNov 18 2019
Fast and easy serviceThe car we got had some mechanisms not working
10.0 ExcellentOct 22 2019
The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.
Rated no. 2
Enterprise
7.8 Good (47 reviews)
3 locations in Springfield
Enterprise
Locations in Springfield
  • 8
  • 8.3
  • 7.7
  • 7.4
  • 7.5
Recent reviews
6.0 GoodNov 14 2021
Car was not available so received a free upgrade to a mini SUV that was not ready so we had to wait until it was cleaned.
10.0 ExcellentSep 25 2021
Such great service and vehicle great but frustrating that there was not enough inventory at airport so we had to pick up vehicle downtown (I’m ok with that) but the charge to drop it back at airport was $100 (one time charge) when the airport is 16miles away. I would recommend they provide a shuttle or offer a taxi service for the high traffic periods
10.0 ExcellentSep 5 2021
Busy corner and if you need to fill up stay right before you go to lot, cheap gas 1/2 a block up. Very nice employees and if I ever needed anything they would try to accommodate me.
10.0 ExcellentDec 24 2020
I was very impressed. Thank youWas very happy
9.6 ExcellentOct 30 2020
The 6th Ave staff was very helpful at pickup. When I arrived to pickup a car, several other customers were there too. The staff kept working until after 5 to adequately take care of everyone. The staffer helping me gave me good advice on a full size upgrade as I'd reserved an economy car that wouldn't perform sufficiently in the mountains where I was headed. At dropoff, I accidentally went to the 11th Ave location. The fellow there was very agreeable about checking the Dodge Charger in for me, and it was so very quick.
4.8 OkayOct 13 2020
The staff was very friendly and the drop-off process was quick and easy.Pickup took 50 minutes. I had a confirmed booking for an economy car, but after a long wait, I received a mini-van. The van had a significant amount of dog hair in the rear seat, and only a quarter tank of gas.
2.0 MediocreJun 16 2020
Told me they wouldn't do a pick-up or drop-off unless it was for an insurance claim. Ran my card for more than the agreed-upon amount causing it to be declined. Once I got that cleared up they said they can only run the card once per day. Asked if they can break a 20 so I can get change for the bus to go down to Avis, and they said they had no cash. Thanks for nothing
5.2 OkayMay 25 2020
Drop-off couldn't have been better - quick and friendly staff.Woman at pick-up was rude. Acted like every action was a burden. Car was dirty.
9.2 ExcellentDec 1 2019
Great staff.Doubled my original price. That sucked.
8.4 ExcellentAug 30 2019
Everything was great, fast, and friendly. The kayak price beat there's massively.It wasn't clear that the car would not be at the airport, but at a downtown location that was a $20 uber ride away because there was not shuttle. We got conflicting information about where we could drop off the car, and whether or not there would be an extra charge.
Rated no. 3
Hertz
7 Good (83 reviews)
2 locations in Springfield
Hertz
Locations in Springfield
  • 7.2
  • 7.3
  • 6.8
  • 6.6
  • 7.2
Recent reviews
2.0 MediocreNov 14 2021
Upon arrival, found out my request for car pick up at the airport had been changed to another location. Hertz staff was completely unhelpful. Told me to call the other store. Coming internationally, didn’t have a phone that could call locally. Found a cab on my own to head to another location. $35 and an hour and a half later, finally arrived to the other Hertz location. (Remember I just got off a very long flight from overseas!) although the staff was very helpful, I had to pay extra to be able to drop the car at the airport upon drop off. I was offered a, “Im so sorry, when the airport is out of cars, they do this!” Very disappointing and made my trip exhausting. But most of all disappointed in the attitude and unwillingness to offer any help from the airport Hertz staff.
10.0 ExcellentOct 20 2021
Renting a car away from the airport was more affordable. After returning the rental car, they were helpful in finding me a taxi to get to the airport.
7.9 GoodSep 27 2021
Super easy everything smooth
2.0 MediocreJun 28 2021
The priceCancelled reservation 24 hours before and left me hanging
10.0 ExcellentJun 20 2021
The Hertz team in Eugene were great, extremely helpful people
10.0 ExcellentJun 15 2021
Yes, all staff were friendly, the car was in good shape and drop off was very easy.
6.0 GoodMar 23 2021
Got the car pretty quickly once I got there. The gentleman was polite and kind.I was not aware that the car would not be available at the Hertz in the airport. This was nowhere to be found in the paperwork. I had to take an Uber to a Hertz 7 miles out and return the car there too, so I paid about $50 in addition to the rental cost. The car I was given was a minivan, not a sedan as agreed. We were told that's all they had. It was unwashed and had a missing hub cap top.
8.0 ExcellentDec 7 2020
Staff was friendly and helpful.The insurance coverage was too high and expensive.
2.0 MediocreSep 14 2020
NothingThey closed early and didn't notify me so I didn't get my rental car
2.0 MediocreJul 5 2020
The Hertz staff said there was no car for me when I showed up. I was polite and asked if there was anything that could be done, as I clearly had the reservation. They said no and didn’t offer any assistance of any kind. I was very surprised and disappointed.
Rated no. 4
National
10 Excellent (3 reviews)
1 location in Springfield
National
Locations in Springfield
  • 10
  • 10
  • 10
  • 10
  • 8
Recent reviews
10.0 ExcellentOct 18 2021
our fault for booking last minute in a busy weekend but it was expensive; staff was great, very easy pick-up and drop off
Rated no. 5
Avis
7.3 Good (13 reviews)
1 location in Springfield
Avis
Locations in Springfield
  • 7.8
  • 7.6
  • 6.9
  • 6.9
  • 7
Recent reviews
6.0 GoodJun 25 2021
Vehicle had not been cleaned when we picked it up. They did not offer another vehicle or to clean the vehicle.
8.0 ExcellentOct 28 2020
Drop off was easy.I wanted to extend my rental, but there was no response at the local number and the National line couldn’t help. Ended up returning the car.
10.0 ExcellentAug 10 2017
Eugene staffThe staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!
8.0 ExcellentJul 18 2017
They didn't have the size vehicle we reserved so they upgraded us to a size up for free.When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.
2.0 MediocreJul 14 2017
What customer service.I flew into Eugene, Or. on July 4th. Arrived at Avis counter and was informed my rental was not from the airport location. He turned away and would not help me ! I rented a taxi to the other site and found it CLOSED for the holiday. I had to use the taxi to get into town and still had no car.
3.6 MediocreMay 18 2017
Pick up location was 5 miles from airportThought I was renting from Avis at the airport. Found out my pickup location was 5 miles AWAY from airport. Airport location wouldn't honor pricing of other location. Extremely inconvenient - had to take a taxi to puck up my car! Won't rent from them again!
3.6 MediocreFeb 13 2017
MisleadingNothingPrice seemed like a great deal, but when you realize the facility is not at the airport and add in the cost of transport to and from the facility, ended up more than renting direct with Avis by a significant amount.
7.6 GoodSep 9 2016
The car was great, but there was some miscommunicaThe 4runner was perfect for my trip.My rental was set to be picked up at 12pm. I had seen a 2pm option but I figured I could make it at 12. Anyways I called in to check and apparently my reservation was moved to another location that closed right at 12pm, and i wouldn't have been able to pick my car up until the next day. I had to pay an EXTRA $100 to move it to another location. Not cool.
Rated no. 6
Budget
6.5 Good (11 reviews)
1 location in Springfield
Budget
Locations in Springfield
  • 6.3
  • 6.3
  • 6.7
  • 6.3
  • 6.9
Recent reviews
10.0 ExcellentJul 25 2019
Crystal the manager was terrific so it couldn’t have been too much better. She fixed a computer glitch that showed me bringing in the car with less miles than when I picked it up.
10.0 ExcellentJan 17 2018
Efficient & FriendlyWell prepared staff made pick-up a pleasant experience. I was in and out quickly. Drop-off and billing was equally easy and efficient. High marks!Pick-up location was further from downtown Eugene than I liked.
4.0 OkaySep 20 2017
Management problemsWe got upgraded to a kia Sorento. We really enjoyed the vehicle, very comfortable, good gas milage.The vehicle was not on-site when we arrived; they had to go get it. The price we paid was not the price stated when we made the reservation on-line. When we pointed out the discrepancy, the agent said she would figure it out and call us after we were on our way. She did not do this at any time. The vehicle was not clean when we when it was rented to us, outside or inside. Finally, several other people were in the place when were were waiting for our vehicle; two left in quite a huff. One said that their whole trip was ruined and the other said that they did not live up to what was promised or agreed to. Someone ended up picking her up rather than in a rental.
2.0 MediocreMay 2 2017
NothingWebsite kept giving an error message so after 3 times entering my credit card details, I gave up. Called the local number, no one took the call. Rented from another company.
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1 location in Springfield
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Locations in Springfield
Recent reviews
210 travellers who hired a car in Springfield gave the car agency they used an average rating of 7,7

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