Cons:They Don’t Have Car Disponible
8,0 Very Good
Pros:Pick up and drop off were very easy.
Cons:There was a shuttle from the drop off point to the airport terminal. I found that out by asking another customer. The employee from Budget should have told me that when she came over to ask if I filled the tank and to leave the car running.
Pros:Smooth experience all around.
Pros:Very friendly and fast
Cons:Keep up great work and thank you!
Pros:Great deal ! Comfortable and dependable. Easy pick up and drop off. Will definitely be using your service in the near future.
Pros:I like the quick service
Cons:Hard to get a hold of on phone
Cons:Would've been nice if the counter was open when my flight arrived. The National/Enterprise counter was open. Hertz, Avis and others were closed. Such is life, I guess.
Cons:Advise consumers of credit check and credit card hold prior to picking up vehicle.
Cons:The time of the return of the security deposit
Cons:Letting me cancel my reservation when a personal circumstance occurred.
Cons:Flight delayed, rental office closed., so we had to make other driving arrangements. Picked up rental the next day. Your company refused to give a refund for the day not used! Not happy.
Cons:Wish the cars were under cover . . . was very cold and windy for pick up and drop off.
8,0 Very Good
Cons:The drop off took forever at the airport. Almost missed my flight. They weren't busy just lazy and incompetent.
Cons:The car should have mats.
Pros:Easy pick up and drop off Good pricing
8,0 Very Good
Pros:Staff was friendly, helpful, and very accommodating. Recommended upgrade for our needs and comfort; upgraded with no hassle and minimum waiting time.
Cons:Facility itself had a malodorous stale scent. Vehicle was hastily cleaned, as we upgraded last minute, but there remained evidence of previous renters (old spill, half full water bottle and some old food/candy under seat). Allowances made as the vehicle used was not the original one prepped.
Pros:The staff tries but
Cons:The rental agent while pleasant was disingenuous. She tried to convince me a ford focus was a "premium" car but also offered several small SUV's. The SUV I finally and reluctantly settled on was functional but far from my expectations.
Cons:The car was dirty, smelled like smoke, & given to us on Empty. There were 50 miles until empty.
Pros:i dropped off after hours and it was super easy.
Pros:I loved the service. The staff at the Enterprise rental facility was by far the best I've experienced. The follow-up was impeccable. The cleanliness of the vehicle was good.
Cons:I requested a SUV, but ended up with a minivan. The baggage space was more than I needed, but the comfort was not as nice as the SUVs I had rented in the past.
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Cons:They told me over the phone it was 150$ deposit but when I got to the counter they said it was 250$ deposit which I did not have. Now I have to wait 10 days to get my 135$ refund for the cost of the rental which I could not rent because I didn’t have the 250$. For deposit. Poor communication. Workers should have been I sync..
Cons:I was giving an accident car
Pros:Agent was efficient and friendly
Pros:Friendly fast service
Cons:Car had too many miles on it. I switched the AC next day and the air smelled like Urine.
Pros:All was exelente