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SUV |
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One location in Scranton
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Reviews
2,0 Poor
Feb 2021
Cons:
They Don’t Have Car Disponible8,0 Very Good
Aug 2019
Pros:
Pick up and drop off were very easy.Cons:
There was a shuttle from the drop off point to the airport terminal. I found that out by asking another customer. The employee from Budget should have told me that when she came over to ask if I filled the tank and to leave the car running.10,0 Wonderful
Jul 2019
Pros:
Smooth experience all around.10,0 Wonderful
Jun 2019
Pros:
Very friendly and fastCons:
Keep up great work and thank you!10,0 Wonderful
Sep 2018
Pros:
Great deal ! Comfortable and dependable. Easy pick up and drop off. Will definitely be using your service in the near future.10,0 Wonderful
Jun 2018
Pros:
I like the quick serviceCons:
Hard to get a hold of on phone3 locations in Scranton
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10,0 Wonderful
Nov 2021
2,0 Poor
May 2021
Cons:
Would've been nice if the counter was open when my flight arrived. The National/Enterprise counter was open. Hertz, Avis and others were closed. Such is life, I guess.2,0 Poor
Nov 2019
Cons:
Advise consumers of credit check and credit card hold prior to picking up vehicle.9,6 Wonderful
Jul 2019
Cons:
The time of the return of the security deposit2,0 Poor
May 2019
Cons:
Letting me cancel my reservation when a personal circumstance occurred.10,0 Wonderful
Apr 2019
Cons:
NothingOne location in Scranton
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10,0 Wonderful
Jan 2022
One location in Scranton
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6,4 Okay
Dec 2019
Cons:
Flight delayed, rental office closed., so we had to make other driving arrangements. Picked up rental the next day. Your company refused to give a refund for the day not used! Not happy.10,0 Wonderful
Dec 2019
Pros:
All easy.Cons:
Wish the cars were under cover . . . was very cold and windy for pick up and drop off.8,0 Very Good
Oct 2019
Cons:
The drop off took forever at the airport. Almost missed my flight. They weren't busy just lazy and incompetent.10,0 Wonderful
Nov 2018
Cons:
The car should have mats.10,0 Wonderful
Jul 2018
Pros:
Easy pick up and drop off Good pricing2 locations in Scranton
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10,0 Wonderful
Sep 2019
Pros:
LocationCons:
Nothing8,0 Very Good
Aug 2019
Pros:
Staff was friendly, helpful, and very accommodating. Recommended upgrade for our needs and comfort; upgraded with no hassle and minimum waiting time.Cons:
Facility itself had a malodorous stale scent. Vehicle was hastily cleaned, as we upgraded last minute, but there remained evidence of previous renters (old spill, half full water bottle and some old food/candy under seat). Allowances made as the vehicle used was not the original one prepped.5,6 Fair
Jul 2019
Pros:
The staff tries butCons:
The rental agent while pleasant was disingenuous. She tried to convince me a ford focus was a "premium" car but also offered several small SUV's. The SUV I finally and reluctantly settled on was functional but far from my expectations.4,0 Mediocre
Oct 2018
Pros:
The price!Cons:
The car was dirty, smelled like smoke, & given to us on Empty. There were 50 miles until empty.10,0 Wonderful
Apr 2018
Pros:
i dropped off after hours and it was super easy.7,6 Good
Jun 2017
Pros:
I loved the service. The staff at the Enterprise rental facility was by far the best I've experienced. The follow-up was impeccable. The cleanliness of the vehicle was good.Cons:
I requested a SUV, but ended up with a minivan. The baggage space was more than I needed, but the comfort was not as nice as the SUVs I had rented in the past.One location in Scranton
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Reviews
2,0 Poor
Mar 2021
Cons:
They told me over the phone it was 150$ deposit but when I got to the counter they said it was 250$ deposit which I did not have. Now I have to wait 10 days to get my 135$ refund for the cost of the rental which I could not rent because I didn’t have the 250$. For deposit. Poor communication. Workers should have been I sync..4,4 Mediocre
Jul 2020
Cons:
I was giving an accident car10,0 Wonderful
Dec 2018
Pros:
Agent was efficient and friendlyCons:
Nothing10,0 Wonderful
Nov 2017
Pros:
Friendly fast service2,4 Poor
Sep 2016
Cons:
Car had too many miles on it. I switched the AC next day and the air smelled like Urine.10,0 Wonderful
Nov 2015
Pros:
All was exelenteCons:
NothingOne location in Scranton