Newport Car Hire

Cons: the four doors. I'm so use to two door car

Cons: I reserved and prepaid for a car only to find out when I went to pick it up they didn't actually have any cars available. After the stress of trying to find a different option was over I had to call because I never received a refund. I called back over a week later because still nothing. More than 2 weeks and still NO refund-- it was more than $300! Have called several times for an update but I'm told they are "processing the request"

Cons: Reserved a car. Got there and they had ZERO available. Couldn't even offer an alternative. Horrible.

Cons: When I showed up to pick up my car, the office was closed. I wasn't informed of their schedule when I booked the reservation. This absolutely screwed up my trip! I will never book with Hertz again if I can avoid it.

Cons: $59 reservation booked 6 weeks out...$50 non-refundable fee regardless of when you cancel the reservation. Total price gouging, and customer service is atrocious. TOO MANY OTHER OPTIONS - USE ANOTHER COMPANY IF YOU HAVE POTENTIAL FOR CHANGING PLANS.

Cons: Office was closed for my pick up time on Sat at 1PM? Unbelievable! So I could not pick up the car ...

Cons: I went to collect my car as booked and confirmed by Hertz only to find no car was available and told they could possibly, that i possibly, have a car for later that evening or the following morning. I had travel plans that were completely disrupted and Hertz in no way helped or tried to help find an alternative, nor have they come forward with any form of compensation for my fully disrupted travel plans. The Hertz attendant did say he tried to call and tell me, but he only tried once and didn't bother again or try and email or text. Very very disappointing form this well respected company

Cons: see headline.. this really was a terrible experience.. going back to avis