Book Hertz hire cars in Newport

Reviews for Hertz in Newport

Recent reviews

Traveller rating

Wonderful

6

Very Good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

10

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pick up the carcustomer service

car availablegreat experience

car was cleanlocation was closed

rented a carwrong location

friendly staff

6.4

Pros:Staff was greatCons:Did not have the car (category) I ordered. The supposed “upgrade” SUV was a very small and very uncomfortable car. I needed a bigger more spacious car for this reservation.Reviewed Aug 10 2019

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2.0

Cons:They canceled my rental while I was on my way to pick it up....they also kept my rental insurance deposit of $33.... can’t be much worseReviewed Aug 2 2019

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2.8

Cons:They could not fulfill my reservation because they didn't have enough cars. They called me 15 minutes before my pick up time to tell me this. It caused a huge inconvenience on my vacation logistics.Reviewed Jun 25 2019

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2.0

Cons:They didn’t have any cars and didn’t honor the reservation.Reviewed Jun 15 2019

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10.0

good service in NewportPros:The staff is very helpful and friendly.Cons:The car was not spot clean. The windshield needs wiping from the inside in the vehicles I have rented. I normally take water and vinegar to do the cleaning myself, especially for night driving where the glare of the incoming cars make the marks more apparent.Reviewed Nov 11 2018

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10.0

Super friendly and helpful staff at the Newport, RI location.Pros:I like the entire staff. Their happy attitude towards me.Reviewed Oct 17 2018

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10.0

Pros:the ride was greatCons:the four doors. I'm so use to two door carReviewed Jul 27 2018

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3.6

there was a dent not noted.. when i went to boston they cited me for iCons:see headline.. this really was a terrible experience.. going back to avisReviewed Jul 11 2018

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2.0

Definite let downPros:NothingCons:I went to collect my car as booked and confirmed by Hertz only to find no car was available and told they could possibly, that i possibly, have a car for later that evening or the following morning. I had travel plans that were completely disrupted and Hertz in no way helped or tried to help find an alternative, nor have they come forward with any form of compensation for my fully disrupted travel plans. The Hertz attendant did say he tried to call and tell me, but he only tried once and didn't bother again or try and email or text. Very very disappointing form this well respected companyReviewed May 25 2018

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2.0

Office closed at 1PM on Sat???Pros:Proximity to Newport center of townCons:Office was closed for my pick up time on Sat at 1PM? Unbelievable! So I could not pick up the car ...Reviewed Sep 11 2017

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2.0

Screw JobCons:$59 reservation booked 6 weeks out...$50 non-refundable fee regardless of when you cancel the reservation. Total price gouging, and customer service is atrocious. TOO MANY OTHER OPTIONS - USE ANOTHER COMPANY IF YOU HAVE POTENTIAL FOR CHANGING PLANS.Reviewed Sep 5 2017

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2.0

Cons:When I showed up to pick up my car, the office was closed. I wasn't informed of their schedule when I booked the reservation. This absolutely screwed up my trip! I will never book with Hertz again if I can avoid it.Reviewed Aug 30 2017

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More

• What is the most popular car hire from Hertz in Newport?

  Standard (Hyundai Santa Fe or similar) is the most frequently booked car hire type from Hertz in Newport.

• How many car hire locations does Hertz have in Newport?

  Hertz has 2 hire locations in Newport. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes