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One location in Needham
4 locations in Needham
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Reviews
2,0 Poor
Dec 2020
Pros:
I reserved online but never got a vehicle. There were no vehicles availableCons:
If I was actually able to rent a car5,6 Fair
Oct 2019
Cons:
Car was very old and the breaks smelled like fire. No drop off box at the newton location causing me to drive an extra hour to a different one after being 3 minutes late10,0 Wonderful
Aug 2019
Pros:
Very friendly and helpful.Cons:
All was great.9,2 Wonderful
Oct 2018
Pros:
The comfort of the carCons:
It was not so clean2,0 Poor
Oct 2018
Pros:
Ease of drop off in location I was inCons:
Lack of service or offer to try and assist with inaccurate information I was provided10,0 Wonderful
May 2017
Pros:
Customer servicesCons:
.One location in Needham
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10,0 Wonderful
Aug 2020
Pros:
staff very helpful and friendlyCons:
nothing7,6 Good
Nov 2017
Cons:
Car was dirty when we picked it up and the staff at JFK was unfriendly2,0 Poor
Nov 2022
2,0 Poor
Jun 2021
Cons:
Notify travelers of early closures of rental agent’s offices.4 locations in Needham
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6,0 Okay
May 2021
Cons:
Engine light came on day two and because most Hertz locations are closed or have modified hours, I stuck with car that had something wrong with it. Then, they over charge me for rental.5,6 Fair
Jan 2020
Pros:
Drop off super easy and fastCons:
Car reeked of cigarette smoke, long time waiting for it to be ready at pick up9,2 Wonderful
Aug 2018
Pros:
Pickup was very pleasant - seemless.7,6 Good
Aug 2017
Pros:
The car was new and cleanCons:
The pickup location was dirty/messy, and the associate working at the desk was pushy to purchase extras.2,0 Poor
Jun 2017
Pros:
The modelCons:
It cost more than it should have, plus I didn't have enough room on my credit card to rent it.8,0 Very Good
Jun 2017
Pros:
The car ran well & no problem.Cons:
It took to long to sign off on the car