Laurel car hire

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Laurel, MD, United States
Oct 7 — Oct 14
Same drop-off
Laurel, MD, United States
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:

Laurel car hire information

Pick-up locationLaurel
Hire locations14

Cheap car hire in Laurel

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Laurel car rental reviews and directory

NextCar

9,0

Excellent

4 reviews
Best rated

Cleanliness

9.0

Comfort

9.0

Pick-up/Drop-off

9.0

Value for money

9.0

One location in Laurel

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Locations in Laurel

109 Main Street

+1 301 725 7100

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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Reviews

8,0 Excellent

May 2021

KAYAK

Pros:

The pick-up and drop-off were easy. The pick-up took a little time because they washed the car and then took a video of the car in order to document any existing damage. I dropped it off on a Saturday morning and it didn't take long.

Cons:

They did try to sell me extra insurance for the car. I told them that I had purchased insurance with Kayak. The guy at the counter told me that they didn't accept the insurance that I purchased with Kayak. However, after he realized that I had put the Kayak insurance on a credit card, he accepted the Kayak insurance.

2,8 Mediocre

Aug 2020

KAYAK

Pros:

Nothing. My reservation never showed up in their system and I had to do it all over again. The insurance which I purchased when I booked the car was not accepted and I had to provide a new insurance policy to cover for the rental. I spent more than an hour to pick up the car. I also had to wait for the car to be cleaned before I could leave.

Cons:

Paperwork was printed at 12:37pm but the associate attending to me left the counter to go wash and clean the car. I did not leave their premises till 1pm. When I returned the car at 12:55pm,the same associate saw me drive into the parking spot and left what he was doing outside to go lock up the main door since they closed at 1pm. I knocked on the door for about 5 minutes and no one came to the door. I dropped the key in the drop box and as I waited for my ride to leave, he came out of the building and did not even acknowledge my presence. Just this evening I see that my credit card was charged for reasons unknown to me. Poor customer service and lack of professionalism. I will never rent from them again!

10,0 Excellent

Apr 2016

KAYAK

Pros:

The customer service at next car laurel was fabulous. The staff was friendly and helpful, helping me to carry my car seat to the rental. They took time and vacuumed and throughly clean the inside and outside of the van before they handed it over to me. The car was a 2015 Toyota Sienna and it drove really well. Can't beat the $60 per day for a van.

10,0 Excellent

Jun 2021

KAYAK

Pros:

Yes very friendly and helpful staff

Cons:

There was a little wait at the pickup that part of the experience could have been better.

8,0 Excellent

May 2021

KAYAK

Pros:

The pick-up and drop-off were easy. The pick-up took a little time because they washed the car and then took a video of the car in order to document any existing damage. I dropped it off on a Saturday morning and it didn't take long.

Cons:

They did try to sell me extra insurance for the car. I told them that I had purchased insurance with Kayak. The guy at the counter told me that they didn't accept the insurance that I purchased with Kayak. However, after he realized that I had put the Kayak insurance on a credit card, he accepted the Kayak insurance.

2,8 Mediocre

Aug 2020

KAYAK

Pros:

Nothing. My reservation never showed up in their system and I had to do it all over again. The insurance which I purchased when I booked the car was not accepted and I had to provide a new insurance policy to cover for the rental. I spent more than an hour to pick up the car. I also had to wait for the car to be cleaned before I could leave.

Cons:

Paperwork was printed at 12:37pm but the associate attending to me left the counter to go wash and clean the car. I did not leave their premises till 1pm. When I returned the car at 12:55pm,the same associate saw me drive into the parking spot and left what he was doing outside to go lock up the main door since they closed at 1pm. I knocked on the door for about 5 minutes and no one came to the door. I dropped the key in the drop box and as I waited for my ride to leave, he came out of the building and did not even acknowledge my presence. Just this evening I see that my credit card was charged for reasons unknown to me. Poor customer service and lack of professionalism. I will never rent from them again!

10,0 Excellent

Apr 2016

KAYAK

Pros:

The customer service at next car laurel was fabulous. The staff was friendly and helpful, helping me to carry my car seat to the rental. They took time and vacuumed and throughly clean the inside and outside of the van before they handed it over to me. The car was a 2015 Toyota Sienna and it drove really well. Can't beat the $60 per day for a van.

1 out of 2

Avis

8,0

Excellent

4 reviews

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Laurel

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Locations in Laurel

13400 Baltimore Avenue

+1 410 813 2109

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 14:30
Sunday08:30 - 14:30
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Reviews

8,0 Excellent

Nov 2020

KAYAK

Pros:

Pickup and dropoff was pretty easy. The staff person that was there for both instances was very friendly and helpful.

Cons:

It would have been helpful to be have an opportunity to choose our vehicle. The minivan we were given had pet hair in the back. We have small children, so this was not ideal. We made due by putting down plastic in the back, but this was an avoidable modification if (a) the vehicles were cleaned/inspected better, (b) there was a backup vehicle available, or (c) we could have chosen our vehicle beforehand - to which we would have asked questions about the cleanliness of the vehicle.

2,0 Mediocre

Mar 2018

KAYAK

Pros:

NOTHING

Cons:

- system was down when I picked up the car in and I was asked to write in my information on a piece of paper. It was like going back to 1975! - rude staff kept insisting for me to write down my info on a piece of paper when I already made the reservation on line. - I was given a car with noisy tires. - I was charged a large fee for returning the car to another city even though I returned it to the same place I picked it up from - charged a full day rental for bringing the car 5 hours late - how does one end up paying $219 for renting an economy car 29hrs, with the same drop off and pick up? Ask AVIS, they will be more than happy to rip you off I expected more from AVIS. Instead I got the same shady service or rather lack of service one gets from FOX or EZ. I called repeatedly AVIS customer service to try and adjust the charge for the fact that I returned the car to the same location. Once they got your $ they will hold on to it for dear life. They won't let go no matter what you say or do. Shame on AVIS!

8,0 Excellent

Nov 2020

KAYAK

Pros:

Pickup and dropoff was pretty easy. The staff person that was there for both instances was very friendly and helpful.

Cons:

It would have been helpful to be have an opportunity to choose our vehicle. The minivan we were given had pet hair in the back. We have small children, so this was not ideal. We made due by putting down plastic in the back, but this was an avoidable modification if (a) the vehicles were cleaned/inspected better, (b) there was a backup vehicle available, or (c) we could have chosen our vehicle beforehand - to which we would have asked questions about the cleanliness of the vehicle.

2,0 Mediocre

Mar 2018

KAYAK

Pros:

NOTHING

Cons:

- system was down when I picked up the car in and I was asked to write in my information on a piece of paper. It was like going back to 1975! - rude staff kept insisting for me to write down my info on a piece of paper when I already made the reservation on line. - I was given a car with noisy tires. - I was charged a large fee for returning the car to another city even though I returned it to the same place I picked it up from - charged a full day rental for bringing the car 5 hours late - how does one end up paying $219 for renting an economy car 29hrs, with the same drop off and pick up? Ask AVIS, they will be more than happy to rip you off I expected more from AVIS. Instead I got the same shady service or rather lack of service one gets from FOX or EZ. I called repeatedly AVIS customer service to try and adjust the charge for the fact that I returned the car to the same location. Once they got your $ they will hold on to it for dear life. They won't let go no matter what you say or do. Shame on AVIS!

1 out of 1

Enterprise

7,3

Cleanliness

9.3

Comfort

9.3

Pick-up/Drop-off

7.9

Value for money

6.6

2 locations in Laurel

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Locations in Laurel

13605 Baltimore Ave

+1 301 490 2796

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
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9943 Washington Blvd

+1 301 617 9677

Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
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Reviews

10,0 Excellent

Oct 2018

KAYAK

Pros:

The service was quick, efficient, and the reps were friendly.

Cons:

The car smelled awful. Like someone had been smoking in it.

10,0 Excellent

Sep 2018

KAYAK

Pros:

The pick up and delivery was nice and the rental staff was friendly and helpful. The best was I have an iPhone and was hoping for a vehicle with apple car and made it easier to travel. The staff person found me a vehicle which he went out of his way to do

Cons:

Nothing

10,0 Excellent

Dec 2017

KAYAK

Pros:

The manager Mike was outstanding he went out his is way to make sure me and my family was taken care of! He treated everyone who came in with the up most respect.. Great place to rent a car!

Cons:

The drop off place needs to learn something from my pick up spot.. need to learn how to greet the customer!

10,0 Excellent

Apr 2017

KAYAK

Pros:

Saved money by not using a rental at the airport. Service was professional. Car was great.

2,0 Mediocre

Aug 2022

KAYAK
Car had absolutely horrible suspension and weird steering, severe problems in tire balancing causing entire vehicle to shake all the time, had a very poor pickup as well

10,0 Excellent

Aug 2022

KAYAK
Don’t take $200 as a deposit

10,0 Excellent

Aug 2021

KAYAK
Enterprise took 30 minutes to get me my car though they knew exactly when I was coming.

10,0 Excellent

Oct 2018

KAYAK

Pros:

The service was quick, efficient, and the reps were friendly.

Cons:

The car smelled awful. Like someone had been smoking in it.

10,0 Excellent

Sep 2018

KAYAK

Pros:

The pick up and delivery was nice and the rental staff was friendly and helpful. The best was I have an iPhone and was hoping for a vehicle with apple car and made it easier to travel. The staff person found me a vehicle which he went out of his way to do

Cons:

Nothing

10,0 Excellent

Dec 2017

KAYAK

Pros:

The manager Mike was outstanding he went out his is way to make sure me and my family was taken care of! He treated everyone who came in with the up most respect.. Great place to rent a car!

Cons:

The drop off place needs to learn something from my pick up spot.. need to learn how to greet the customer!

1 out of 3

Hertz

5,1

Cleanliness

2.7

Comfort

6.7

Pick-up/Drop-off

7.1

Value for money

5.9

One location in Laurel

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Locations in Laurel

14705 Us 1

+1 301 317 3601

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
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Reviews

5,9 Okay

Jun 2021

KAYAK
Pickup was quick and easy. But the cleanliness of vehicles needs to improve. The outside of the vehicle was dirty. The inside of the vehicle was not that clean. I asked the Hertz representative if the inside of the vehicle had been cleaned and she said all of the vehicles are cleaned before they are given to customers. I found crusted particles on the interior door panels, and some decorations that someone else left behind.

2,0 Mediocre

Feb 2021

KAYAK

Cons:

They could check the condition of the vehicle before they rent it. My vehicle had 2 bald tires on the front and I was driving to Florida had to delay my trip until the next day because had to wait for 2 new tires to be installed. Started my trip driving in a snow storm tried to get out the day before. Windshield washer fluid was empty doesn't work so well driving in a snow storm.

4,0 Okay

Feb 2021

KAYAK

Cons:

Clean car

7,2 Good

Sep 2020

KAYAK

Pros:

The staff was helpful and efficient.

Cons:

The rental car was not cleaned well inside or outside.

2,4 Mediocre

May 2019

KAYAK

Pros:

Nothing. From customer service to the actual car. Terrible.

Cons:

The rep repeatedly threatened my arrest if my husband drove the rental after I told her I’d be the only driver. The store was covered in signs warning to not smoke weed in their cars. The car was dirty on the inside and outside. Worst rental I’ve ever had.

7,6 Good

Aug 2018

KAYAK

Pros:

Car was good value for price. Booked a Ford fiesta which was perfect size for me.

Cons:

However, the whole agency is a bit slow and there are a lot of mechanics sitting around. The office where customers are served is very inconvenient as we need to wait outside and get called inside one by one. Pretty inefficient

1 out of 5

Budget

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Laurel

Show locations

Locations in Laurel

13400 Baltimore Avenue

+1 410 813 2705

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:30 - 14:30
Sunday08:30 - 14:30
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Reviews

2,0 Mediocre

Oct 2019

KAYAK

Cons:

Arrived late, car was not available despite calling ahead to inform them I was going to be late and was assured it wouldn’t be a problem. Very poor and unsatisfactory service. The national desk was helpful to redirect my reservation to another location in Columbia Maryland.

8,0 Excellent

May 2019

KAYAK

Cons:

A shuttle from the train station would be helpful.

2,0 Mediocre

Oct 2019

KAYAK

Cons:

Arrived late, car was not available despite calling ahead to inform them I was going to be late and was assured it wouldn’t be a problem. Very poor and unsatisfactory service. The national desk was helpful to redirect my reservation to another location in Columbia Maryland.

8,0 Excellent

May 2019

KAYAK

Cons:

A shuttle from the train station would be helpful.

1 out of 1

Priceless

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Laurel

Show locations

Locations in Laurel

109 Main Street

+1 301 725 7100

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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No reviews available

Rent-A-Wreck

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Laurel

Show locations

Locations in Laurel

109 Main Street

+1 301 725 7100

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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No reviews available

37 travellers who hired a car in Laurel gave the car agency they used an average rating of 6,7

Car hire locations in or near Laurel

When to book a car hire in Laurel

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Top tips for hiring a car in Laurel

  • Book your car hire in Laurel at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Laurel