2.0 MediocreMar 10 2021
NO !I made the reservation for a car , I was assured it was there , and if I had'nt called to make a time change for pickup I would not have known there was no vehicle available . I passed on two sure oppurtunitys and that's what I got ! I was also told that someone would call me back and that never happened ! I drove to Enterprise location the next morning and got zero results . I then called Enterprise Corporate office and they wanted to make me a reservation for the following Monday ! The lady there assured me a district manager would contact me and that never happened ! Todaybis 3/10/21 and I still have not heard a word from Enterprise !!!To Enterprise : I will walk before I rent from you again !
10.0 ExcellentSep 18 2020
The pick up process was so easy and fast.Nothing all was perfect!
2.0 MediocreJun 6 2020
Perhaps informing car rental policy Prior to making reservation. A major credit card is needed. Without one, a debit card will not suffice. I was told when picking the car up, credit card with debit symbol is not accepted. No help either as you're spoken to as if you are a thief. No kindness given looking at you as well tone of voice so direct you’re spoken to with disrespect. The worst experience ever renting a car!
9.6 ExcellentApr 22 2020
customer Service by Xavier and a Girl I think her name was NatalieTruck was basic
2.0 MediocreSep 17 2018
Car NOT AVAILABLE.None.They didn't have a 4-door sedan that I reserved/needed/wanted. They could offer only a VAN or a Pickup Truck which was not suitable for my requirements. I didn't rent.
10.0 ExcellentAug 19 2018
fast and great. serviceFast service no hassle no hidden fees no upsell.
10.0 ExcellentJun 25 2018
Free upgrade to an InfinitiI booked a full size car and I get a qx30 for freeInsurance was added as a whole, I did not get to choose each option
5.2 OkayJun 23 2018
Decent car.Was good on gas.Too pricey for its size. Felt like a clown car, more of a economy car than compact.
8.0 ExcellentMay 5 2018
Professional and faster.Nothing bothering me. No complain.
7.2 GoodFeb 26 2017
ConfusionPersonal service at pickup was good, although I was told that I couldn't be retrieved from where I was and taken to the rental location. Earlier, I had been told that I could be picked up by a closet location, but when I called that office, they said that the woman that told me this was mistaken since they had no cars.Don't make promises you can't keep. No paperwork given.