Katy car hire

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Katy, TX, United StatesOct 26 — Nov 2
Same drop-off
Katy, TX, United States
Mon 10/26
Mon 11/2

Katy car hire information

Pick-up locationKaty
Hire locations8

Katy car hire reviews and directory

Rated no. 1
Avis
Best rated
8.3 Excellent (5 reviews)
1 location in Katy
Avis
Locations in Katy
1450 Grand Parkway South+1 281 574 5344
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
  • 8.4
  • 9.2
  • 8
  • 8.4
  • 7.6
Recent reviews
9.6 ExcellentNov 27 2017
Ford flexPros: Staff was helpful, made up for wait the day of pick up.Cons: Car was dirty. Should have cleaned it better not just rinsed.
6.0 GoodJul 14 2017
Never informed that it was limited millagePros: The car was good and as expected. I rent avis cars when I travel for business so I am very familiar with their productsCons: This was the first time I rented via kayak. The piece was much better then going direct to avis so I did not rent direct and did the rental via avis. Now I know why. There was a millage limit. I was never told this. It was just written in light grey font in the confirmation email I got from kayak. The car ended up costing double.
Rated no. 2
Enterprise
7.4 Good (22 reviews)
5 locations in Katy
Enterprise
Locations in Katy
20777 Katy Fwy+1 281 579 2906
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
21555 Katy Fwy+1 832 772 1714
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
22103 Katy Freeway+1 281 392 9222
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
23021 Morton Ranch Rd+1 281 505 3136
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
25675 Nelson Way #120+1 281 395 6552
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 17:00
Sunday09:00 - 13:00
  • 7.6
  • 7.2
  • 7.6
  • 7.4
  • 7.2
Recent reviews
10.0 ExcellentSep 18 2020
Pros: The pick up process was so easy and fast.Cons: Nothing all was perfect!
2.0 MediocreJun 6 2020
Cons: Perhaps informing car rental policy Prior to making reservation. A major credit card is needed. Without one, a debit card will not suffice. I was told when picking the car up, credit card with debit symbol is not accepted. No help either as you're spoken to as if you are a thief. No kindness given looking at you as well tone of voice so direct you’re spoken to with disrespect. The worst experience ever renting a car!
9.6 ExcellentApr 22 2020
Pros: customer Service by Xavier and a Girl I think her name was NatalieCons: Truck was basic
2.0 MediocreSep 17 2018
Car NOT AVAILABLE.Pros: None.Cons: They didn't have a 4-door sedan that I reserved/needed/wanted. They could offer only a VAN or a Pickup Truck which was not suitable for my requirements. I didn't rent.
10.0 ExcellentAug 19 2018
fast and great. servicePros: Fast service no hassle no hidden fees no upsell.
10.0 ExcellentJun 25 2018
Free upgrade to an InfinitiPros: I booked a full size car and I get a qx30 for freeCons: Insurance was added as a whole, I did not get to choose each option
5.2 OkayJun 23 2018
Decent car.Pros: Was good on gas.Cons: Too pricey for its size. Felt like a clown car, more of a economy car than compact.
8.0 ExcellentMay 5 2018
Pros: Professional and faster.Cons: Nothing bothering me. No complain.
7.2 GoodFeb 26 2017
ConfusionPros: Personal service at pickup was good, although I was told that I couldn't be retrieved from where I was and taken to the rental location. Earlier, I had been told that I could be picked up by a closet location, but when I called that office, they said that the woman that told me this was mistaken since they had no cars.Cons: Don't make promises you can't keep. No paperwork given.
10.0 ExcellentDec 30 2016
Pros: Great customer service. Quick in and out and the car I rented was perfect for my trip.
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Rated no. 3
Hertz
7.4 Good (14 reviews)
1 location in Katy
Hertz
Locations in Katy
22147 Katy Freeway+1 281 392 1020
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
  • 7.8
  • 7.5
  • 7.7
  • 7.1
  • 6.7
Recent reviews
10.0 ExcellentSep 6 2020
Pros: The friendly, compassionate, professional environmentCons: nothing
9.6 ExcellentDec 4 2018
Excellent RentalPros: I had long drive and fhe truck was a low mileage 2018. As you would expect from a new vehicle, everything was in great shape. Really appreciated not having to worry about reliability. Also liked the SXM radio on the long drive.Cons: Everything was great, no complaints.
4.8 OkayMar 20 2018
Needs better customer servicePros: The car drove great and was good on gas.Cons: First, we had to wait 30 minutes after pickup time for our rental, and it wasn't washed or ready on time. second, It was a nice car, but the price for the size was a lot. Lastly, we turned the car in on time, but they charged us $25 ×2/ days. When we called the first 2 times they said they'd call back by certain times and never did. The 3rd time the lady told me we had a balance owed of $15 which was not told at time of purchase online or when we picked up car. Then proceeded to tell me she didn't have that they took the $25/2 in the system so I needed to call my bank. She was rude and talked to me like I was stupid. I hung up, and my husband called. It turned out that the lady that took the keys when we returned the car ON TIME never put in the system that we returned the car. So, that's why there was a "balance owed" and they were charging the $25 a day. Very bad service, and won't use that location again.
3.6 MediocreJan 4 2018
Cons: The car leaked fluids on my driveway The car had an exhaust leak and the car smelled of exhaust or gasoline whenever the car was idling Hertz uses an overseas call center for their 800 numbers. I have never experienced such poor English skills. Totally unintelligible When I brought this up to a Hertz employee, they told me "Dont feel alone. We cant understand them either." Never renting from Hertz again
4.8 OkaySep 6 2017
Pros: Customer service was much better at this return location of HertzCons: This Hertz location could read my credit card with their machine for final $470 payment for 5 hours of driving a rental car. Funny how Dallas Hertz location gave me such a problem because their machine couldn't read same card! Get it together Hertz!
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Rated no. 4
Budget
7.3 Good (8 reviews)
1 location in Katy
Budget
Locations in Katy
1450 Grand Parkway South+1 281 574 4741
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
  • 7
  • 8
  • 7.2
  • 7
  • 7.5
Recent reviews
8.8 ExcellentAug 7 2019
Pros: Staff was great and car was great!Cons: Budget Car Rental return location address was not updated on the reservation. It showed an address that they had moved from over a year ago. I had to call another Budget location and ask where I was supposed to turn it in at. Kind of stressful!
4.0 OkayNov 7 2018
Pros: No mechanical troubleCons: The car, a Chevy Malibu, was dirty when it was brought to us; smears on the front and sides glass, dirty outside and I found a used fork in the back seat. It smelled strongly of cigarette smoke and everyone that got in it over our weekend commented. We had to stop early on and buy a gas-station freshener and it still didn't cover it. It had 35K miles and showed it. But it got us there and back, and I guess that's what counts.
6.0 GoodMar 19 2018
Vehicle not preoord for rental.Pros: I spent 1.5 hours cleaning the vehicle before our trip, it was filthy inside and out. Brake rotors were warped which caused heavy vibrations when braking, particularly in mountainous regions. This was unsafe. Wiper fluid was empty. USB ports did not work, BluTooth did not work: for a 2,000 mile journey my phone would not connect so only sketchy radio through west TX and NM. 1st world problems I get it but I paid for a premium rental. Upon drop off the Branch was understaffed. Mgt had 1 Rep working the counter during Spring Break.Cons: Counter service was great upon pickup. Vehicle was nice after I cleaned it.
8.0 ExcellentMar 7 2018
Cons: No instruction about toll device being available on the car
2.0 MediocreFeb 27 2018
Vehicle not availableCons: I made an online reservation and when I arrived to pick up the vehicle I was told I needed to wait 40 minutes because it was in route to the location. After about an hour of waiting, I called and was told the vehicle was not available. I lost that time and it delayed my trip. I asked to cancel the reservation and after a few minutes I received a call back saying they had found a vehicle but I needed to wait another 40 minutes. I declined, overall very poor customer service and it ruined my trip with the family.
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49 travellers who hired a car in Katy gave the car agency they used an average rating of 7,5

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