Pick-up location | Fountain Valley |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in Fountain Valley
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Reviews
2,0 Poor
Apr 2021
Cons:
They had no cars available. And made no effort to get one. Next time will go direct .2,0 Poor
Dec 2021
Pros:
They lied and said they had the car there, but they had no car available at the pick up time and place. The manager lied and said he called me but phones records show this man was just lying.Cons:
Every possible thing could have been better.4,8 Mediocre
Sep 2020
Pros:
They provided the incorrect address on the confirmation, they never have staff to come and pick you up or drop you You off after dropping off the car. When I called and told them that the address provided is incorrect and my Uber driver had to drop me off else where they didn’t even bother trying to help me, I had to pay for two Uber meanwhile I live bout 3miles away but they just kept saying they don’t have drivers.Cons:
Get more staff that works during operations hours and not after 1pm. Not sure how you can run a business like that.2,0 Poor
Aug 2019
Cons:
Pick up time listed on the reservation confirmation was 1200hr. The location closed at 1200hr and was closed for the rest of the weekend. So I didnt get a car and had to make other arrangements.8,8 Very Good
Jul 2019
Pros:
Staff was really good, drop off at the airport was easy.Cons:
I booked a car and all they had when I arrived was minivans but they had a car brought in for me I just had to wait about an hour and a half8,0 Very Good
Apr 2019
Pros:
Friendly and helpful staffs3 locations in Fountain Valley
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10,0 Wonderful
Apr 2021
Pros:
Moe, my first contact. While swapped, handled my needs like a pro. He is a great rep for Enterprise Car Rental.Cons:
Nothing really.9,6 Wonderful
Nov 2020
Pros:
Friendly staff and quick service without upselling.Cons:
The parking lot is not marked well enough given the tight space. Painting on the ground would help determine where to pick up and drop off the cars and where to wait if you're getting dropped off or picked up by someone?10,0 Wonderful
Aug 2020
Pros:
Staff was friendly, drop off very easy6,8 Okay
Aug 2020
Cons:
Overpriced10,0 Wonderful
Aug 2019
Pros:
The staff was great the car was great as well i loged it will definitely come backCons:
Honestly everything was perfect3,2 Poor
Jan 2017
Cons:
My biggest issue and reason I will no longer use kayak or enterprise is the fact that I was in a way robbed. I feel like the Kayak and Enrerprise coordinated their efforts in order to charge me almost double what I signed up for on your site. I was quoted 1 rental price + an optional $9 daily full coverage option. When I picked up the rental I again confirmed that I was signed up through the $9 daily coverage. It should have totaled $27 (3 days at $9) but when I returned the car I was sent home with an invoice that charged me almost double the total rental quote due to a $106 coverage which was about $79 more than I was quoted, and $79 more than I had been told by the Enterprise agent at pickup. The agent made absolutely zero effort to resolve this blatant fraud and again this is the reason that I 1) will never use your services again and 2) the reason that I'm going to make it my duty to spread the word both by mouth and by internet to as many people as possible.One location in Fountain Valley
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8,0 Very Good
Aug 2019
Cons:
Issue with ants in the car10,0 Wonderful
May 2019
Pros:
Friendly staff10,0 Wonderful
Sep 2017
Pros:
Easy to return and pick up.Cons:
Under 25 fee was really pricey.10,0 Wonderful
Jan 2017
Pros:
Was going on a 3-day cross country road trip for California to Florida when we were upgraded for free frim a subcompact to SUV with no additional cost. The SUV comfort more than made up for the increased gas cost (especially since gas was so cheap through the South compared to CA). The service was fast and courteous on both ends: from pick up in CA to dropoff at Orlando Airport.One location in Fountain Valley
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10,0 Wonderful
Jun 2019
Pros:
very happy with the rental. quick drop off and pick up10,0 Wonderful
Jun 2018
Pros:
Quality of auto and the service of staffs on both rental centers.8,0 Very Good
Mar 2018
Pros:
Service was great. Car drove fine.Cons:
Didn’t like having to drive a giant truck around LA. Not what I asked for.10,0 Wonderful
Jun 2017
Pros:
Easy8,0 Very Good
Jun 2017
Pros:
Great customer serviceCons:
Nada8,8 Very Good
Dec 2015
Pros:
Drop off was great. Easy parking lot, super friendly service, they took us back to our hotel! Awesome!Most popular car type | Intermediate |
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