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One location in Englewood
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4,4 Mediocre
Apr 2020
Pros:
Staff (other than roadside assistance (please see what could have been better section), was generally friendly & helpful.Cons:
Waited way too long (well over a three quarters of an hour) at the counter for pick up. Surely Budget must have at least a rough idea of how many renters will be at the counter at any given time, and should staff accordingly? Car had a tire pressure issue. Roadside phone assistance was useless. Operator was clueless. Ended up having to drive 30 miles each way to exchange the car. No compensation for gas or my time whatsoever.9,6 Wonderful
Dec 2019
Pros:
Friendly staff. Good car. Great value for money.Cons:
I think you did as well as one could expect.8,8 Very Good
Feb 2019
Pros:
Yes and Yes.Cons:
Could have had more vehicle choices at the pick up location in Venice Fl8,0 Very Good
Jan 2019
Pros:
Staff was excellentCons:
The gas station where he suggested that I fill up,prior,to return was closed. Minor point but u asked!3,6 Poor
Nov 2018
Pros:
Fast , efficient10,0 Wonderful
Oct 2018
Pros:
Service in your Venice location was good. The car was clean and nicer than hoped for meeting all our needs for 6 passengers. Dropped car off day early on a Sunday after hours, haven’t heard anything from them yet of any issues with the dropoff so assume all went well as we expected. There was no wait as we were in town, not airport for pickup.Cons:
Would have liked more mileage included with our rental3 locations in Englewood
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10,0 Wonderful
Nov 2022
10,0 Wonderful
Dec 2021
10,0 Wonderful
May 2021
Pros:
Drop off was easy, staff was friendly and helpful, and I got an amazing deal!2,0 Poor
May 2021
Pros:
It was not a good experience.Cons:
A more helpful and pleasant assistance. Did not try hard for our business. Went a second time during business hours to try again and was advised no one was there for car rental. Was able to rent cheaper and excellent service with a different company.10,0 Wonderful
May 2021
Pros:
Very friendly and easyCons:
Really nothing10,0 Wonderful
May 2021
Pros:
The customer service is always excellent!Cons:
The rate could have been less expensive but it is what it is!3 locations in Englewood
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7,2 Good
Apr 2020
Pros:
original drop off location changed but I found the new on OKCons:
The car didn't have blue tooth and if I hadn't had a speaker with me, I would not have been able to play anything on my phone. Hum10,0 Wonderful
Mar 2020
Pros:
The entire process was super easy. Highly recommend.Cons:
Really nothing8,0 Very Good
Oct 2019
Pros:
quick and easyCons:
all good8,4 Very Good
Dec 2019
Pros:
The workers are very nice. Let me pick up the car sooner then reservation stated.Cons:
I picked to small of a car.2,0 Poor
Oct 2018
Cons:
Never was able to rent car at Tampa airport6,4 Okay
Oct 2018
Pros:
Pleasant staff. Quick drop off.2 locations in Englewood
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10,0 Wonderful
Jan 2021
Pros:
The staff at Venice was great. As was the drop off in Miami. I will be going back to Avis.Cons:
No notable shortcomings.8,0 Very Good
Jun 2020
Pros:
Pickup staff was good. Drop-off quick and easy.Cons:
Car condition at pickup could have been handled better. Passenger side had been sideswiped from front to back when I picked it up. This was not conveyed completely and correctly. Person at pick-up didn’t seem to have the documented condition in the record. Also gas cap was very broken when I picked it up.9,6 Wonderful
Jul 2019
Cons:
All good.7,6 Good
Jul 2019
Pros:
Pickup excellent. Fast and courteousCons:
Car had a smell inside, probably a smoker10,0 Wonderful
Jan 2019
Pros:
Excellent customer service! Busy day at the rental place, staff worked incredibly quickly and efficiently to get me out the door early! Car was nice too, basically new and plenty of room.2,0 Poor
Apr 2018
Pros:
HertzCons:
I was told they didn't have the car reserved and that I should visit an airport location. The airport location declined to rent since my reservation wasn't with themOne location in Englewood
Most popular car type | Mini |
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