Downey car hire

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Downey, CA, United States
Nov 4 — Nov 11
Same drop-off
Downey, CA, United States
Thu 4/11
Thu 11/11
Driver's age:

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Downey car hire information

Pick-up locationDowney
Hire locations3

Downey car hire reviews and directory

Rated no. 1
Best rated
8.2 Excellent (25 reviews)
5 locations in Downey
Locations in Downey
  • 8
  • 8.2
  • 8
  • 8.8
  • 8.3
Recent reviews
2.0 MediocreJun 2 2021
Staff was friendly but slow.A car that was saturated with cigarette smoke
10.0 ExcellentApr 5 2021
10.0 ExcellentOct 3 2020
Great car and the nicest staff ever. This was my first time renting a car and they were perfect.
2.0 MediocreJun 30 2020
The car that I rented while driving on heat temperature turn off twice. We had to stop driving due to m air condition issues I guess or mechanical problem . Very disgusted
10.0 ExcellentApr 29 2017
Always great service
10.0 ExcellentApr 19 2017
The Assistant Manager was very understanding, patient and efficient despite all of the demands of him.
3.6 MediocreJan 2 2017
The kind people at Enterprise in Encino saved me from Kayak's complete lack of customer service.From the moment I made the reservation, there was a HUGE problem. When I was asked "where would you like to rent from?", I typed in LAX, and since I had never been to LA before, when the first place to make a reservation came up, I did not think twice that the reservation might actually be in a completely different place. It would have helped enormously if there were a few words at the top of the screen that said "no cars available at LAX, but here are a few other options", but there was NOTHING; NO indication from Kayak that they were not offering me what I had asked for. When I got to the Enterprise check in counter at LAX (at 2:00 am- due to a delayed flight- with my 5 year old in tow), I was told that "you didn't make your reservation with us, you made it with another Enterprise 25 minutes from here". Furthermore, there were no cars for me to rent from the airport, as they would be sold out until the following Tuesday (which was probably why I was not allowed to rent from LAX in the first place). I was in total shock. I had realized - after a three hour delay, and flying cross-country that I had been part of a "bait and switch" car rental scam. And although the people at LAX Enterprise "would love to help me", I was out of luck as the other Enterprise had closed. I WILL NEVER USE KAYAK AGAIN!
10.0 ExcellentDec 19 2016
WonderfulEveryone was friendly. Received upgrade. Loved the car. When I had to extend rental it was no hastle. Quick call.
10.0 ExcellentNov 2 2016
Easy and fast serviceI loved the fact that all the Employees was really nice and helpful. Service was quickly and simple. They allow me to choose the car I wanted. As soon my i purchased online , get there within 10 min and drove off within 15min. It was perfect. Love it it was easy and fast.
8.4 ExcellentOct 29 2016
Quick pprocessing/pick up; Even drop off at 11:30pm was easy and fast. Friendly and personal staff I originally booked on line and got a better rental fee, but walking into Enterprise shop and .after being processed I noticed I was charged a Higher rental fee. So I called Enterprise regarding this matter and they quickly and politely corrected it . Thank you!Car seats were stained
Rated no. 2
5.5 Okay (21 reviews)
4 locations in Downey
Locations in Downey
  • 5.8
  • 5.6
  • 5.4
  • 5.4
  • 5.4
Recent reviews
10.0 ExcellentSep 23 2021
Quick, easy, great service.
6.0 GoodApr 9 2021
Car was very goodCar was not ready for pickup.
3.6 MediocreJun 30 2020
The price was reasonable.Organization!! This location was extremely unorganized and had everyone waiting for over an hour when we all came in with reservations. They also ran out of economic cars and started renting out SUVs instead. They need to get a better system then writing down names and crossing them off as they've helped them. Also had a super small location for the amount of people that were there at once.
10.0 ExcellentJul 25 2019
Extremely knowledgeable staff with exceptional customer service. There was a problem with availability that kayak didn’t know about, but they (Hertz) didn’t make it MY problem. They resolved the issue using available resources and even bettered the deal for my trouble.Coordination and communication between kayak (the 3rd party) and Hertz would have eliminated the possibility of what could have been a devastating experience for me and my very important family visit to Los Angeles.
2.4 MediocreApr 9 2019
Staff mislead me and told me that liability and damage were included in my prepaid amount. I questioned and he reassured, said it was included and just told me to sign the contract. I was going to use my own insurance but when he said this I thought I wouldn’t need to. He lied. Got charged $168Disputed this charge with hertz. Their customer service told me that since I signed I had to pay. Didn’t care that employee mislead & misrepresented what was included when he had me sign the contract. Car was also water damaged and had to change it at the airport. They all acted like it was typical
2.0 MediocreFeb 2 2019
staff was not at all helpful. they did not reserve the car for me. there was no car I could pick up. they offer me $109 car. which is just not right.they should not confirm booking if they don't have the car
2.0 MediocreNov 27 2018
Do not delivernothingI reserved a vehicle n advance for a trip to visit my parents for Thanksgiving. When I arrived , I was told I was on a wait list for a vehicle. I needed to be on the road and had to cancel the reservation and use other means of transportation to see my family for the holiday.
9.6 ExcellentJan 25 2018
Great experienceWe had a $10 fee for turning the car in a day after we were suppose to return it.
2.0 MediocreOct 17 2017
I was not able to rent it due to my age. Yes I, personally do dare toI was not able to rent it due to my age. Yes, I personally do dare to argue about this. I needed it to go to a business retreat. but thanks anyways for letting me search. I did not look over and ended paying it and having to cancel paying a fee of $50 dollars because I have to be 21 to obtain it. I admit I did not look closely. But don't send me a review if I never used it. What I did like was that it was a nice car for an okay price, yet not a convenient location. This came out in my research for car rentals that rent to 18 y/o.
2.8 MediocreApr 25 2017
Hertz does not honor kayaks rateWhat's the point of planning ahead and booking if when you get there for pick up there is no car available. There is no car available at all, not only at this location but all surrounding locations. I was there for over 2hours until finally getting a car. I missed my meetings and had to reschedule. It was a mess.
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Rated no. 3
3.9 Mediocre (8 reviews)
1 location in Downey
Locations in Downey
  • 3.7
  • 3.7
  • 3.9
  • 3.7
  • 3.7
Recent reviews
4.0 OkayJul 6 2021
Very slow Poor customer service 😢 I canceled my reservation right after saying there for 45mn
2.0 MediocreDec 25 2019
Didn’t even get to drive a rental car. Location was sold out even though i had a reservation set.
2.0 MediocreDec 14 2015
Bait and switchNothingPaperwork took too much time. A lot of unnecessary paperwork presented. The agency demands $500 deposit, which they claim to apply to damage and or tickets, so they ar already assuming ..... A 7 seater minivan was booked and we got an Cramped suv
54 travellers who hired a car in Downey gave the car agency they used an average rating of 6,5

Car hire locations in or near Downey

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When to book a car hire in Downey

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Downey

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Downey car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Downey.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Downey car rental.

Top tips for hiring a car in Downey

  • Book your car hire in Downey at least 1 day before your trip in order to get a below-average price
  • Standard car hires in Downey are around 48% cheaper than other car types, on average

FAQs about hiring a car in Downey