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9,2
Pros: The people were very pleasant and accommodating. The rental price itself was a decent daily cost and vehicle was great. They were ready for me when I walked in the door to pick it up and although I returned late due to heavy traffic they still allowed me to drop it off.
Cons: The unexpected additional deposit hold on my credit card that was more than the rental itself which limited my traveling funds. That information needs to be made more clear right at the time of the online pre-reservation instead of in the fine print so you are not surprised at pick up time.
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8,0
Pros: It was a new 2016 car
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