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One location in Clinton
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10,0 Wonderful
Feb 2021
Pros:
Clean car and free upgrade8,0 Very Good
Sep 2020
Cons:
Make sure your cars look clean. Its not the first time I received a cars dirty.4,4 Mediocre
Aug 2020
Pros:
Staff was friendlyCons:
Vehicle was awfully dirty inside and out. Was the pandemic going on I felt the company would be taking better precautions to ensure cleanliness. My last time using Alamo8,0 Very Good
Feb 2020
Pros:
I enjoyed the new car.Cons:
Very nice2,0 Poor
Jan 2020
Pros:
I reserved a luxury car (Cadillac or similar). On arrival I was told there were no luxury cars.I was offered a VW SUV instead. Not exactly a luxury car, or even similar. I was given no explanantion. The rate was adjusted, at least.Cons:
Could've had the damn class of vehicle I reserved.2,0 Poor
Nov 2019
Pros:
Your company is not synchronized with Alamo car rental availabilityCons:
I would like you not to make reservations if there is no availability of vehicles because you not only made me waste time, but you put me in difficulties , since the Alamo company denied me the vehicle arguing that they did not have available vehicles.One location in Clinton
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10,0 Wonderful
Oct 2022
4,0 Mediocre
Oct 2022
2,0 Poor
Sep 2022
2,0 Poor
Jan 2021
Pros:
I waited for an hour and 20 minutes when I gave up just before midnight. There were 10 people in line total. Didn’t get my car and got a hotel.Cons:
Double / Triple the staff.2,0 Poor
Jun 2020
Cons:
To insure a car was available3,6 Poor
Apr 2019
Pros:
nothingCons:
They gave me a 12 person passenger van after I booked a compact car!!One location in Clinton
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7,6 Good
Sep 2018
Pros:
Quick and easy turnover.10,0 Wonderful
May 2018
Pros:
Dollar Car Rental has a very friendly staff. Mostly my car was ready on time for my pickup, & was very clean. The drop off process was even better. I enjoyed my car, & will be using Dollar Car Rental again !! Thanks. Sherry C.10,0 Wonderful
Apr 2018
Pros:
received exactly what I asked for and the customer service was awesome.Cons:
nothing to add2,0 Poor
Jul 2017
Cons:
The fact that I was able to reserve a vehicle that wasn't available and there were no other vehicles available at the location2,0 Poor
Jul 2017
Pros:
Reserved car was ready for pickup and there was no line.Cons:
He attempted to convince me I had to pay a hidden $95 drop fee. He said I didn't select another location when I reserved the car. I showed him my confirmation email that shows me dropping at another location but he didn't care. I canceled the reservation.10,0 Wonderful
Apr 2016
Pros:
Great people at a great company! I highly recommend!One location in Clinton
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2,0 Poor
Nov 2016
Cons:
I had a car reserved and there were no cars available when I arrived. Had to use Alamo instead.4,0 Mediocre
Jun 2016
Pros:
Price was competitiveCons:
Car tires were wabbling/shaking all the way Engine oil change reminder massage kept coming Up all the time. Old jps (for extra charge) not updated Took us to Manhattan instead of queens at midnight had to pay more toll fees2,0 Poor
Mar 2022
4,0 Mediocre
Nov 2021
One location in Clinton
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4,0 Mediocre
May 2021
Pros:
Poor- at best No staff to assist Locating vehicles on the lot what a joke Key fob not functioning Hideous air freshener in ac -so who’s smoking in the cars?2,0 Poor
Apr 2021
Pros:
Not at allCons:
It was reservations over night but end up not getting a car so left the store.2,0 Poor
Mar 2021
Pros:
Kayak took a reservationCons:
Hertz could have had a car8,0 Very Good
May 2020
Pros:
Size and price we’re good.Cons:
Size and price we’re good. When returning car there were no slots for hertz and no employees there at the time. So we took a chance and just left it in another rental car slot.2,0 Poor
Apr 2019
Pros:
Nothing. After waiting two hours after my appointment for them to clean the car, they denied to release the vehicle to me because I didn’t have a credit card. I offered my debit card but they wouldn’t accept it. I offered to have my mom sign a form and use her credit card Hertz said no.Cons:
I was charged $88 for a service I was not provided. I am trying to get the money refunded. They did not allow me to rent the car but charged me anyhow.4,4 Mediocre
Apr 2019
Pros:
Staff at pickup were fairly pleasant but did not care that I was frustrated that my car size was not available although it said it was online. I was not happy that I had to pay for an upgrade. She told me that I can't rely on the 3rd party vendors like KayakCons:
The staff at the drop off were very nice folks. The pickup location... not so much. When I reserved the car on Kayak I reserved an economy sized car or whichever the smallest one is. Kayak confirmed the availability online and told me that one was available. Upon my arrival I was told that none were3 locations in Clinton
One location in Clinton
One location in Clinton