Pick-up location | Alexandria |
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Hire locations | 10 |
Airport locations | 6 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
Avis
8,0
Excellent
6 reviewsCleanliness
8.0
Comfort
10.0
Pick-up/Drop-off
8.0
Value for money
10.0
One location in Alexandria
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Reviews
4,0 Okay
Dec 2015
Pros:
Nothing.Cons:
I wound up paying more than twice the quoted rental price. Avis hides the fact that they charge by the mile in paperwork that no one explains to you, and of course there are several pages of it. This is by far the worst business transaction I have had with any company. DO NOT use Kayak or Avis!8,0 Excellent
Jun 2021
Pros:
The front desk worker on pick up was very helpful. The rental was great, comfortable and roomy for whole family.Cons:
The car was never inspected at pick up or drop off. No one present at drop-off had to put keys in drop box.4,0 Okay
Dec 2015
Pros:
Nothing.Cons:
I wound up paying more than twice the quoted rental price. Avis hides the fact that they charge by the mile in paperwork that no one explains to you, and of course there are several pages of it. This is by far the worst business transaction I have had with any company. DO NOT use Kayak or Avis!National
6,0
Good
6 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
One location in Alexandria
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Reviews
6,0 Good
Dec 2020
Cons:
The Rental Counter was closed when I landed, and there was no help, or instructions available. The corporate help was non-existent. I was forwarded to another contact, who said that the booking should not have been allowed in the first place, but that did me no good and 7pm & no transportation.10,0 Excellent
Jun 2020
Pros:
The car, Staff, serviceCons:
The tank wasn’t full at pick up but it said it was on the system.6,0 Good
Dec 2020
Cons:
The Rental Counter was closed when I landed, and there was no help, or instructions available. The corporate help was non-existent. I was forwarded to another contact, who said that the booking should not have been allowed in the first place, but that did me no good and 7pm & no transportation.10,0 Excellent
Jun 2020
Pros:
The car, Staff, serviceCons:
The tank wasn’t full at pick up but it said it was on the system.2,6
Mediocre
12 reviewsCleanliness
5.3
Comfort
6.6
Pick-up/Drop-off
2.0
Value for money
3.3
One location in Alexandria
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Reviews
4,0 Okay
Feb 2020
Cons:
I was charged approximately $23.00 more than the final quote. They couldn’t help me at the rental desk.2,0 Mediocre
May 2018
Cons:
Our flight was delayed and they would not stay open an extra 30 minutes to give us the car. They wanted us to return the next day which was not possible so I canceled it.6,0 Good
Feb 2018
Pros:
Nice clean carCons:
No computer at counter. Had to wait. Car was not full of gas10,0 Excellent
Sep 2017
Cons:
Fantastic2,0 Mediocre
Nov 2015
Cons:
Booked a car, received a confirmation e-mail. When I arrived there were no cars available. I double checked on kayak and budget was still advertising several cars available.2,0 Mediocre
May 2022
2,0 Mediocre
Dec 2021
4,0 Okay
Jun 2021
Pros:
They charged me for loss damage waiver $30/day when I had already purchased insurance through Allianz. They did not explain or give the opportunity to opt out and did not ask if I already purchased insurance.Cons:
See above4,0 Okay
Feb 2020
Cons:
I was charged approximately $23.00 more than the final quote. They couldn’t help me at the rental desk.2,0 Mediocre
May 2018
Cons:
Our flight was delayed and they would not stay open an extra 30 minutes to give us the car. They wanted us to return the next day which was not possible so I canceled it.6,0 Good
Feb 2018
Pros:
Nice clean carCons:
No computer at counter. Had to wait. Car was not full of gas1,9
Horrible
12 reviewsCleanliness
3.2
Comfort
4.6
Pick-up/Drop-off
3.2
Value for money
3.2
3 locations in Alexandria
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Reviews
2,0 Mediocre
Feb 2021
Pros:
Staff not friendly and not helpfulCons:
They charged extra driver fee because I prepaid for the car with my credit card but the reservation was in my fiancé’s name. That seems ridiculous that I had to be a driver on the car even though I never sat in the car just because I prepaid for the car through kayak with my card.2,0 Mediocre
May 2020
Cons:
Arrived to pick up rental and was told they had no cars because they all needed an oil changes.2,0 Mediocre
Jul 2019
Pros:
Nothing - never got the rental. Reservation was for 8 am and booked two days in advance. Received a call the night before pick up saying the car wouldn't be available until 3:30 pm. Received another call at 3 pm stating there was still no car and "try again" the next day. Still no car...Cons:
If a car is not available after a reservation has been made, offer a different vehicle at the same price. Not an offer of larger vehicle for a much higher cost.9,6 Excellent
Feb 2018
Pros:
Landed at ten pm. Car ready and waiting check in and return was so easy.Cons:
Expensive to switch drop off locations.9,2 Excellent
Jan 2018
Pros:
Picked me up for the rental and dropped us off at the airport when we were done with the rental. Car return was super quick and easy.Cons:
The car wasn’t ready when we arrived and it took 45+ minutes to get the car after arrival.5,6 Okay
Nov 2015
Pros:
There was no option other than going in a picking up the vehicle. The seats were clean, but we had to stop at a gas station to buy paper towels and window cleaner to clean all the windows, inside and out, because we couldn't see.Cons:
There was a mix up at the time of pick up with the amount we were to be charged. They overcharged our account and then they could not recharge the correct amount within a 24hour period. This cause somewhat more trouble in that another 50 mile round trip was needed to pick up someone (whom needs to be present) with a different bank account/credit card.Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Alexandria
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Reviews
10,0 Excellent
Jun 2020
Pros:
I Loved The Service ,Everyone That Helped Me Did An Outstanding Job, I Will Be Renting From Enterprise More Often.2,0 Mediocre
Jun 2020
Pros:
staff was friendly, but car was dirty and smell bad .they left togo box in back windsheld and was the cake inside and smell bad,10,0 Excellent
Jun 2020
Pros:
I Loved The Service ,Everyone That Helped Me Did An Outstanding Job, I Will Be Renting From Enterprise More Often.2,0 Mediocre
Jun 2020
Pros:
staff was friendly, but car was dirty and smell bad .they left togo box in back windsheld and was the cake inside and smell bad,Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Alexandria
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Alexandria
Most popular car type | Intermediate |
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