Car hire at Lafayette Regional Airport

Car hire at Lafayette Regional Airport

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Lafayette, LA, United States - Lafayette Regional
May 26 — Jun 2
Same drop-off
Lafayette, LA, United States - Lafayette Regional
Thu 26/5
Noon
Thu 2/6
Noon
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Lafayette Regional Airport car hire reviews and directory

Rated no. 1
Dollar
Best rated
7.3 Good (31 reviews)
1 location in Lafayette Regional Airport
Dollar
Locations in Lafayette Regional Airport
  • 7.6
  • 7.2
  • 7.2
  • 7.5
  • 7.4
Recent reviews
2.0 MediocreNov 4 2021
Went I in the counter they not have the car, and not take any responsibility for the problem I have, only call ask for return you money ,not good money no is the problem. Service is the problem
2.0 MediocreJan 6 2021
NothingFlight arrived after rental car office was closed. No refund and reservation was cancelled because I wasn't there on time. Booked through Travelocity. Will never do that again.
4.4 OkayNov 14 2020
Car was dirty with food on steering wheel and center counsel windows were so dirty I had to pull over and wife a circle so I could see out of it. Vehicle was supposed to be Covid-19 safety sanitized with a sticker and no such thing. Also I reserved a SUV and ended up in an Nissan Altima and told “oh well it’s all we have”
8.0 ExcellentOct 28 2020
staff was super helpful
10.0 ExcellentFeb 3 2020
Price was good
10.0 ExcellentApr 3 2019
The staff was super friendly and timely. Thank you!
2.0 MediocreNov 27 2017
Nothing but trouble...I didn't like any part of it!The lady at the Dollar/Hertz rental was very rude! I didn't get the car I reserved and missed out on the entire Thanksgiving Holiday with my Father and sisters. I got charged $45.00 for insurance that I didn't get to use! I am beyond pissed off!
10.0 ExcellentOct 24 2017
Quick pickup and drop off and an excellent value.
8.0 ExcellentOct 15 2017
The car and program was fineThe agent in Lafayette kept us quite a long time trying to sell upgrades and insurance. Due to this sales approach the other people ahead of us delayed us by close to an hour, which caused us to miss a function that we were supposed to attend. We arranged the car in advance in order to avoid delay in pick up because we knew time was short to get to our destination. Also the deposit of over $100 was not given as expected at car return because my husband left the keys in the car instead of bringing them to the desk, and we were asked to go to the gate instead of retrieving the keys. I can only hope that this will be corrected and our refund processed. Thank you. Everything else about the car was fine.
10.0 ExcellentJul 5 2017
Everything was great
Rated no. 2
GREEN MOTION
10 Excellent (1 review)
1 location in Lafayette Regional Airport
GREEN MOTION
Locations in Lafayette Regional Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 ExcellentJan 22 2022
Customer service is excellent. Unlimited mileage on the rentals.
Rated no. 3
Budget
8 Excellent (29 reviews)
1 location in Lafayette Regional Airport
Budget
Locations in Lafayette Regional Airport
  • 8.2
  • 8.2
  • 7.9
  • 7.9
  • 7.5
Recent reviews
10.0 ExcellentMar 8 2022
Excellent rental service. Didn’t have problems, the car was clean and ready.
8.0 ExcellentJan 11 2022
it all worked out
3.9 MediocreJun 22 2021
Liked: Upgraded me without much fuss to Mini Van, since they didn't have my reserved Full Size SUV. Disliked: Didn't have what I had reserved, even after confirmation e-mail was received from them the day before. Had to wait in line for at least 45 mins before I was able to be helped with my reservation/pick up. Flights didn't change, plans didn't change, but some how the reservation was only til Noon my day of departure and they charged me about $200 more for the "3 hr late turn in."
10.0 ExcellentMay 19 2021
The staff was friendly and helpful. Pick up and drop off was easy.I thought it was pricey but it was the cheapest option, so could just be that I don’t rent card very often.
2.0 MediocreMay 15 2021
They need to make it explicitly clear (online and at rental kiosk) that they do not accept Debit cards so we don’t wait an hour in line at the airport only to find out that I can’t rent a car when I finally speak to the employee.
6.0 GoodApr 24 2021
Drop off experience was not smooth. No one available to ask questions. Drop off in Kenner was somewhat of a nightmare. Next time I’ll allow at least an hour extra time
8.4 ExcellentFeb 18 2020
Having certain rental cars that you can smoke in for a long trip
6.8 GoodNov 19 2019
Easy pick up process, friendly staff.Incorrect billing, that I only found out about after checking with my bank - no receipt at drop-off, no reason for extra charge. The company fixed the problem, but I had to call in and inquire and wait for a refund.
10.0 ExcellentNov 18 2019
Service was very fast and easy
10.0 ExcellentJul 18 2019
Very nice and roomie
Rated no. 4
Alamo
8 Excellent (5 reviews)
1 location in Lafayette Regional Airport
Alamo
Locations in Lafayette Regional Airport
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
10.0 ExcellentMar 13 2017
Liked allCustomer service
2.0 MediocreMar 9 2017
No carNothingUpon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitor
10.0 ExcellentFeb 9 2017
Great rental experience with Alamo at Lafayette, LThe customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !
8.0 ExcellentOct 17 2016
I experienced total loss with the flood in Louisiana, including 2 cars. Insurance is moving along incredibly slowly and apparently there was not rental included in our coverage. Therefore, I have to pay for everything myself. As a Realtor, a care us essential! While I will eventually be able to write it on taxes as a business expense I STILL have to pay for it. Not sure why no one seems to get that part! The affordability of the car and it's overall good condition is the KEY to my survival as a mom if busy children and an REALTOR trying to provide for my family.
Rated no. 5
Hertz
7.4 Good (22 reviews)
1 location in Lafayette Regional Airport
Hertz
Locations in Lafayette Regional Airport
  • 7.9
  • 7.5
  • 7.3
  • 7
  • 7.7
Recent reviews
4.0 OkayNov 8 2021
The girl in Lafayette where I rented the car was extremely nice. The Hertz people in Nashvlle when dropping the car off were extremely RUDE. The car was ok not super comfortable but ok. The rAtes are outrageous. Also, I paI’d ahead for the car with a major credit card. You guy putting another $200 hold on my acct for days is unacceptable. I had already paid for the car. Ridiculous and I don’t like being told that AFTER I’ve already rented the car. I have insurance. No reason to do that.
2.0 MediocreMay 27 2021
NothingThey are scam artist behind the counter at LFT. They literally had the audacity to try to charge me for a broken windshield that I did not break. They have no cameras around the rental car area yet claimed it was my fault. Absolute trash employees and trash company, I will never rent from hertz ever again.
10.0 ExcellentMar 16 2020
Staff was very helpful! Kelly and NeShawnde were very helpful and very nice!!
8.4 ExcellentJul 26 2019
A/C did not seem to work with in the car. This is pretty unacceptable in Louisiana.
10.0 ExcellentMay 17 2019
No waiting. Car was clean and handled well.
2.0 MediocreApr 26 2019
We noticed tire pressure reducing on our second day with the car. We filled the tire with air, and reported the issue to Hertz as soon as we got back to our room. I expected them to send someone out to, perhaps, change the tire. But no, we were told to take the back to the airport. Then...We were exhausted but took the car in. The worker said we’d have to trade cars out and did we fill up the tank! I said no...then she states I will most likely be charged for a new tire! I was shocked. I called the next day to check on this, and she said I wouldn’t know till Monday (weekend). still ?
5.6 OkayApr 25 2019
We had a change of plans, added a night and they made us drive back and check out and then back in with the same car.
7.6 GoodMar 25 2019
Nice car, late model Kia Soul.Hertz did not have a mid-size car "ready" for me on time, but they offered to upcharge me into a a lg SUV, which I declined. Within a reasonable amount of time got me the Kia. However, when it came time to pass papers, they did not automatically accept my Kayak contract, or my Allianz insurance.
9.2 ExcellentSep 18 2017
Customer service top notchI want to thank the lady that checked us in and the very excellent customer service of the lady at the time we dropped off the vehicle. At drop off we had a slight issue and the young lady whose name started with Na___(did not get the spelling) went above and beyond on a Sunday to make things right. I was very impressed with her will to make sure I was a satisfied customer. Please reward her for a job well done.The vehicle was hard to pack with 5 people, luggage and a wheelchair. It was a Nisssn quest. Very nice just to small.
5.2 OkayJun 22 2017
Pick up customer service was lacklusterCar was cleanLong hot walk to the car at the end of the lot. Customer service agent at pick up was more of a robot than a human being.
Rated no. 6
Enterprise
7.3 Good (3 reviews)
1 location in Lafayette Regional Airport
Enterprise
Locations in Lafayette Regional Airport
  • 6.6
  • 7.3
  • 7.3
  • 8
  • 6.6
Recent reviews
4.0 OkayFeb 12 2017
Courteous agentEnterprise only had one car to offer me for one-way. This 2016 Corolla with 23k miles was disgustingly dirty inside (upholstery, dash, windows) and smelled of pets and cigarettes. Under no condition should this car should not be in their rental fleet!
Rated no. 7
Thrifty
6.1 Good (5 reviews)
1 location in Lafayette Regional Airport
Thrifty
Locations in Lafayette Regional Airport
  • 5.9
  • 5.1
  • 5.5
  • 6.7
  • 7.1
Recent reviews
1.9 HorribleSep 15 2021
Kayak allowed us to book a car online, but when we went to pick it up we were told they had no cars available. We also waited in line for about 20 minutes while the very slow agent helped 2 customers before us...only then to be told no cars.
10.0 ExcellentSep 28 2017
I really liked Neshanda (maybe I misspelled her name). Very helpful. Helped me get another vehicle since the mini van I reserved was not there.I hate not getting the vehicle I reserved on line. You showed a mini van but that is not what I got. Why do you ALWAYS bait and switch? I do not think I have ever gotten the exact vehicle I have reserved. Why?????
5.2 OkayApr 10 2017
Dirty car- scratches all over - needed brake job and 40k miles.Not much of anything about the rental.Car was dirty in inside. Scratches all over outside of car. Brakes made noise because of a needed brake job, and the car had 40k miles on it. Worse rental I had in years.
6.8 GoodFeb 14 2016
Didn't get what I reservedPeople were friendlyI booked a Suburban or similar. Was called the day before and was asked if a mini van would be ok. I said yes. When we got there we got a Cheverolet Traverse. Not at all big enough for the people and luggage we had. Very disappointed!
Rated no. 8
Avis
5.4 Okay (16 reviews)
1 location in Lafayette Regional Airport
Avis
Locations in Lafayette Regional Airport
  • 5.7
  • 5.8
  • 5.4
  • 5.4
  • 5.6
Recent reviews
2.0 MediocreMay 16 2022
It’s been four days and I still have not received my receipt for my expenses.
4.0 OkayJun 29 2021
The fact that Avis is reserving cars that they don’t have, especially through use of third party apps, makes traveling such a gamble. Waiting in line for over 30 minutes at your destination, just to be told there are no cars, is crazy! And then when a car comes in, during COVID, there’s are so many people waiting ahead of me, that I decided to take the car before it was cleaned. And cleaned it myself. Yeah, won’t be using Avis or Cheapflights after this. No other car rental had lines. Their parking lots were full of cars. So it wasn’t a lack of cars in general. The lack of coordination between the reservation systems of Avis and Cheapflights was the problem. When I was leaving town, there was a long line at the counter again. Crazy.
1.9 HorribleJun 24 2021
Nothing
1.9 HorribleJun 23 2021
My vehicle was not cleaned before it was given to me. It was disgusting inside and outside. Additionally, one of the tires had a tire pressure issue (when it was issued to me) that required me to put air into it several times over the period I had the car.
10.0 ExcellentJun 4 2021
Staff was friendly and helpful
2.0 MediocreMay 29 2021
No we waited in line for an hour to find out they did not have our reservationNotify people ahead of time the vehicles may not be available
10.0 ExcellentMay 6 2021
The staff was very friendly and went out of his way for me to find it quickly and easily in parking lot.I couldn’t find the manuel
4.0 OkayApr 13 2021
Car was smelling like cigarette but
2.0 MediocreNov 1 2020
I reserved a convertible because we needed a parade car for my daughter. They confirmed the car in advance, but once I got there, NO CONVERTIBLE. The person working the counter was not the friendliest and acted as if it was not their problem. Very Disappointed with the whole experience.
2.0 MediocreMar 22 2018
They gave away my carnothingthey gave away my car and did not have a car to give me, I had to go else wher
National
1 location in Lafayette Regional Airport
National
Locations in Lafayette Regional Airport
Recent reviews
Sunnycars
1 location in Lafayette Regional Airport
Sunnycars
Locations in Lafayette Regional Airport
Recent reviews
112 travellers who hired a car in Lafayette Regional Airport gave the car agency they used an average rating of 7,2

Car rental locations at Lafayette Regional Airport

Good to know

Most popular car type

Mini

Top tips for hiring a car at Lafayette Regional Airport

  • Getting public transport from Lafayette Regional Airport (LFT) is challenging because public service vehicles might not reach the airport’s premises. Instead, you can rent a car and enjoy the freedom of visiting different points of interest in the city, such as Avery Island and the Paul and Lulu Hilliard University Art Museum. Additionally, you can enjoy the privacy you desire because you're driving alone. Another advantage of getting a convenient car rental at Lafayette Regional Airport is that you can drive safely at any time you feel like, unlike when using public transport means, which normally follows a fixed route operate along a pre-planned route.
  • When you book a car rental at Lafayette Regional Airport, it’s important to note that most of these agencies have their offices located within various terminals with a short comfortable walk to the car pickup station while others have their offices located in the nearby neighborhoods. Picking up a Lafayette Regional Airport rental car is convenient and will save you the time and hassle of using public means to get to the city center.
  • Returning your car rental at Lafayette Regional Airport is as hassle-free as you rented it. That's because you'll return it at the same point you picked it up: on 200 Terminal Drive. Follow the Rental Car Return sign as you approach the airport, and you'll get assistance on where to park it. Sometimes your flight departure might be at night when the rental agencies are closed. You can still return the car during the after-hours. Your rental agencies will guide you on where to drop off the keys and park the car.
  • Rush hour can get you stuck on the roads for a few minutes to an hour near Lafayette Airport due to increased traffic. The morning rush hour lasts from about 6 am to 9 am, while the evening rush hour lasts from about 4 pm to 6.30 pm, with the Friday rush hour starting earlier in the afternoon. Although roads and streets are usually busy with motorists, cyclists, and pedestrians during the weekends, the traffic will slow down but it won’t come to a standstill. Surrey St and Blue Blvd, running along the west and north side of the airport, experience heavy traffic during these times, and you can easily miss your flight if you leave late. It would be best if you drove to the airport between 10 am and 3 pm when traffic flows quite smoothly.
  • Book your car hire at Lafayette Regional Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Lafayette Regional Airport