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Lafayette Regional Airport car hire reviews and directory
Rated no. 1
Budget
Best rated
8,5 Excellent (16 reviews)
1 location at Lafayette Regional Airport
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Budget reviews
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Budget
Locations at Lafayette Regional Airport
200 Terminal Drive, Suite 107
+1 337 234 3205
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Budget reviews at Lafayette Regional Airport
Rated no. 2
Alamo
8,0 Excellent (5 reviews)
1 location at Lafayette Regional Airport
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Alamo reviews
Car hire locations
Alamo
Locations at Lafayette Regional Airport
200 Terminal Dr
+1 888 826 6893
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Alamo reviews at Lafayette Regional Airport
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10,0
Liked all
Pros: Customer service
review from
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2,0
No car
Pros: Nothing
Cons: Upon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitor
review from
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10,0
Great rental experience with Alamo at Lafayette, L
Pros: The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !
review from
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8,0
Pros: I experienced total loss with the flood in Louisiana, including 2 cars. Insurance is moving along incredibly slowly and apparently there was not rental included in our coverage. Therefore, I have to pay for everything myself. As a Realtor, a care us essential! While I will eventually be able to write it on taxes as a business expense I STILL have to pay for it. Not sure why no one seems to get that part! The affordability of the car and it's overall good condition is the KEY to my survival as a mom if busy children and an REALTOR trying to provide for my family.
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10,0
Kunne lide alle
Pros: Kundeservice
review from
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10,0
Fantastisk oplevelse med Alamo udlejning på Lafaye
Pros: Den kundeservice medarbejdere var høflig og sjovt og meget hjælpsomme. Den Infiniti Q50 var en fornøjelse at køre i. Jeg kan købe en!! Tak Alamo!
review from
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10,0
Liked all
Pros: Customer service
review from
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10,0
Great rental experience with Alamo at Lafayette, L
Pros: The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !
review from
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10,0
Kunne lide alle
Pros: Kundeservice
review from
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10,0
Fantastisk oplevelse med Alamo udlejning på Lafaye
Pros: Den kundeservice medarbejdere var høflig og sjovt og meget hjælpsomme. Den Infiniti Q50 var en fornøjelse at køre i. Jeg kan købe en!! Tak Alamo!
review from
Rated no. 3
Hertz
8,0 Excellent (17 reviews)
1 location at Lafayette Regional Airport
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Hertz reviews
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Hertz
Locations at Lafayette Regional Airport
200 Terminal Dr Ste #104
+1 337 233 7010
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Hertz reviews at Lafayette Regional Airport
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rented a car
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8,4
Cons: A/C did not seem to work with in the car. This is pretty unacceptable in Louisiana.
review from
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10,0
Pros: No waiting. Car was clean and handled well.
review from
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2,0
Pros: We noticed tire pressure reducing on our second day with the car. We filled the tire with air, and reported the issue to Hertz as soon as we got back to our room. I expected them to send someone out to, perhaps, change the tire. But no, we were told to take the back to the airport. Then...
Cons: We were exhausted but took the car in. The worker said we’d have to trade cars out and did we fill up the tank! I said no...then she states I will most likely be charged for a new tire! I was shocked. I called the next day to check on this, and she said I wouldn’t know till Monday (weekend). still ?
review from
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5,6
Cons: We had a change of plans, added a night and they made us drive back and check out and then back in with the same car.
review from
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7,6
Pros: Nice car, late model Kia Soul.
Cons: Hertz did not have a mid-size car "ready" for me on time, but they offered to upcharge me into a a lg SUV, which I declined. Within a reasonable amount of time got me the Kia. However, when it came time to pass papers, they did not automatically accept my Kayak contract, or my Allianz insurance.
review from
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9,2
Customer service top notch
Pros: I want to thank the lady that checked us in and the very excellent customer service of the lady at the time we dropped off the vehicle. At drop off we had a slight issue and the young lady whose name started with Na___(did not get the spelling) went above and beyond on a Sunday to make things right. I was very impressed with her will to make sure I was a satisfied customer. Please reward her for a job well done.
Cons: The vehicle was hard to pack with 5 people, luggage and a wheelchair. It was a Nisssn quest. Very nice just to small.
review from
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5,2
Pick up customer service was lackluster
Pros: Car was clean
Cons: Long hot walk to the car at the end of the lot. Customer service agent at pick up was more of a robot than a human being.
review from
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6,4
red tape
Pros: Price
Cons: Although it was painful they wanted card I used to purchase a rental and wanted a credit card, not a debit card for security
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9,6
Cons: car had an odd smell
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10,0
Pros: Good price and car
review from
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7,6
Pros: Car was clean and comfortable
Cons: Representative thought I had reserved a tiny economy car. I had to correct her.
review from
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9,6
Cons: Bilen havde en mærkelig lugt
review from
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10,0
Pros: No waiting. Car was clean and handled well.
review from
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9,2
Customer service top notch
Pros: I want to thank the lady that checked us in and the very excellent customer service of the lady at the time we dropped off the vehicle. At drop off we had a slight issue and the young lady whose name started with Na___(did not get the spelling) went above and beyond on a Sunday to make things right. I was very impressed with her will to make sure I was a satisfied customer. Please reward her for a job well done.
Cons: The vehicle was hard to pack with 5 people, luggage and a wheelchair. It was a Nisssn quest. Very nice just to small.
review from
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9,6
Cons: car had an odd smell
review from
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10,0
Pros: Good price and car
review from
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9,6
Cons: Bilen havde en mærkelig lugt
review from
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8,4
Cons: A/C did not seem to work with in the car. This is pretty unacceptable in Louisiana.
review from
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7,6
Pros: Nice car, late model Kia Soul.
Cons: Hertz did not have a mid-size car "ready" for me on time, but they offered to upcharge me into a a lg SUV, which I declined. Within a reasonable amount of time got me the Kia. However, when it came time to pass papers, they did not automatically accept my Kayak contract, or my Allianz insurance.
review from
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7,6
Pros: Car was clean and comfortable
Cons: Representative thought I had reserved a tiny economy car. I had to correct her.
review from
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2,0
Pros: We noticed tire pressure reducing on our second day with the car. We filled the tire with air, and reported the issue to Hertz as soon as we got back to our room. I expected them to send someone out to, perhaps, change the tire. But no, we were told to take the back to the airport. Then...
Cons: We were exhausted but took the car in. The worker said we’d have to trade cars out and did we fill up the tank! I said no...then she states I will most likely be charged for a new tire! I was shocked. I called the next day to check on this, and she said I wouldn’t know till Monday (weekend). still ?
review from
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5,6
Cons: We had a change of plans, added a night and they made us drive back and check out and then back in with the same car.
review from
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5,2
Pick up customer service was lackluster
Pros: Car was clean
Cons: Long hot walk to the car at the end of the lot. Customer service agent at pick up was more of a robot than a human being.
review from
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6,4
red tape
Pros: Price
Cons: Although it was painful they wanted card I used to purchase a rental and wanted a credit card, not a debit card for security
review from
Rated no. 4
Dollar
7,6 Good (23 reviews)
1 location at Lafayette Regional Airport
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Dollar reviews
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Dollar
Locations at Lafayette Regional Airport
200 Terminal Drive
+1 866 434 2226
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Dollar reviews at Lafayette Regional Airport
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10,0
Pros: The staff was super friendly and timely. Thank you!
review from
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2,0
Nothing but trouble...
Pros: I didn't like any part of it!
Cons: The lady at the Dollar/Hertz rental was very rude! I didn't get the car I reserved and missed out on the entire Thanksgiving Holiday with my Father and sisters. I got charged $45.00 for insurance that I didn't get to use! I am beyond pissed off!
review from
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10,0
Pros: Quick pickup and drop off and an excellent value.
review from
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8,0
Pros: The car and program was fine
Cons: The agent in Lafayette kept us quite a long time trying to sell upgrades and insurance. Due to this sales approach the other people ahead of us delayed us by close to an hour, which caused us to miss a function that we were supposed to attend. We arranged the car in advance in order to avoid delay in pick up because we knew time was short to get to our destination. Also the deposit of over $100 was not given as expected at car return because my husband left the keys in the car instead of bringing them to the desk, and we were asked to go to the gate instead of retrieving the keys. I can only hope that this will be corrected and our refund processed. Thank you. Everything else about the car was fine.
review from
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10,0
Pros: Everything was great
review from
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10,0
Cons: Rental car parking area is too far for a walk espeacially in summers. Recommend having a golf cart
review from
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2,0
Car not ready
Cons: The reservation was made for a 1:00pm pick up and when I got there I was told there were no cars available I had to wait 45 minutes and this might not seem like a lot to Dollar rental however when I had to drive to New Orleans and wasted time at the airport pacing waiting for the car when I could have been spending my last hour with my newborn grandson I found this very upsetting. This delay caused me to get to New Orleans airport with very little time as my flight was boarding I didn't even have time to refuel so I had that added expense just a total waste! Very unhappy.
review from
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2,0
Didn't get the car
Pros: They tried to fix my problem as best they could.
Cons: I reserved a Premium SUV "Chevy Tahoe or similar" vehicle. When I arrived they tried to give me a Nissan Pathfinder that sat 7. It wasn't "or similar". I initially tried to make it work but after I started to try to pack luggage in it and take into account the 7 people that would be riding in it I returned it. They accepted the return without any fuss and I ended up renting a minivan a couple of counters over. For about twice as much. The attendant told me that the vehicle I was supposed to have was kept an extra day by the previous renter and that there wasn't much she could do about it. I believe that to be true, but it didn't help my wallet any. They were nice and apologetic but couldn't help me at all.
review from
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6,8
Pros: 1. Convenient access. 2. Friendly check in/out staff. 3. Vehicle in good working condition.
Cons: 1. Waited 20 minutes for pick up. 2. Received mini-van as alternate to sedan. 3. Drop off confusing.
review from
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9,2
Will rent from here again
Pros: Staff was courteous and friendly both at pick up and drop off location. They had no problem looking up the reservation and keeping everything in line with what we reserved. The car was in very good condition and we had no problems over our 7 day rental. We will rent from here again!
review from
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10,0
Pros: Hurtig afhentning og aflevering og en fremragende værdi for pengene.
review from
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10,0
Pros: Alt var fantastisk
review from
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10,0
Pros: The staff was super friendly and timely. Thank you!
review from
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10,0
Pros: Quick pickup and drop off and an excellent value.
review from
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10,0
Pros: Everything was great
review from
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10,0
Cons: Rental car parking area is too far for a walk espeacially in summers. Recommend having a golf cart
review from
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9,2
Will rent from here again
Pros: Staff was courteous and friendly both at pick up and drop off location. They had no problem looking up the reservation and keeping everything in line with what we reserved. The car was in very good condition and we had no problems over our 7 day rental. We will rent from here again!
review from
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10,0
Pros: Hurtig afhentning og aflevering og en fremragende værdi for pengene.
review from
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10,0
Pros: Alt var fantastisk
review from
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8,0
Pros: The car and program was fine
Cons: The agent in Lafayette kept us quite a long time trying to sell upgrades and insurance. Due to this sales approach the other people ahead of us delayed us by close to an hour, which caused us to miss a function that we were supposed to attend. We arranged the car in advance in order to avoid delay in pick up because we knew time was short to get to our destination. Also the deposit of over $100 was not given as expected at car return because my husband left the keys in the car instead of bringing them to the desk, and we were asked to go to the gate instead of retrieving the keys. I can only hope that this will be corrected and our refund processed. Thank you. Everything else about the car was fine.
review from
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6,8
Pros: 1. Convenient access. 2. Friendly check in/out staff. 3. Vehicle in good working condition.
Cons: 1. Waited 20 minutes for pick up. 2. Received mini-van as alternate to sedan. 3. Drop off confusing.
review from
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2,0
Nothing but trouble...
Pros: I didn't like any part of it!
Cons: The lady at the Dollar/Hertz rental was very rude! I didn't get the car I reserved and missed out on the entire Thanksgiving Holiday with my Father and sisters. I got charged $45.00 for insurance that I didn't get to use! I am beyond pissed off!
review from
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2,0
Car not ready
Cons: The reservation was made for a 1:00pm pick up and when I got there I was told there were no cars available I had to wait 45 minutes and this might not seem like a lot to Dollar rental however when I had to drive to New Orleans and wasted time at the airport pacing waiting for the car when I could have been spending my last hour with my newborn grandson I found this very upsetting. This delay caused me to get to New Orleans airport with very little time as my flight was boarding I didn't even have time to refuel so I had that added expense just a total waste! Very unhappy.
review from
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2,0
Didn't get the car
Pros: They tried to fix my problem as best they could.
Cons: I reserved a Premium SUV "Chevy Tahoe or similar" vehicle. When I arrived they tried to give me a Nissan Pathfinder that sat 7. It wasn't "or similar". I initially tried to make it work but after I started to try to pack luggage in it and take into account the 7 people that would be riding in it I returned it. They accepted the return without any fuss and I ended up renting a minivan a couple of counters over. For about twice as much. The attendant told me that the vehicle I was supposed to have was kept an extra day by the previous renter and that there wasn't much she could do about it. I believe that to be true, but it didn't help my wallet any. They were nice and apologetic but couldn't help me at all.
review from
Rated no. 5
Thrifty
7,2 Good (4 reviews)
1 location at Lafayette Regional Airport
╳
Thrifty reviews
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Thrifty
Locations at Lafayette Regional Airport
200 Terminal Drive
+1 877 283 0898
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Thrifty reviews at Lafayette Regional Airport
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10,0
Pros: I really liked Neshanda (maybe I misspelled her name). Very helpful. Helped me get another vehicle since the mini van I reserved was not there.
Cons: I hate not getting the vehicle I reserved on line. You showed a mini van but that is not what I got. Why do you ALWAYS bait and switch? I do not think I have ever gotten the exact vehicle I have reserved. Why?????
review from
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5,2
Dirty car- scratches all over - needed brake job and 40k miles.
Pros: Not much of anything about the rental.
Cons: Car was dirty in inside. Scratches all over outside of car. Brakes made noise because of a needed brake job, and the car had 40k miles on it. Worse rental I had in years.
review from
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6,8
Didn't get what I reserved
Pros: People were friendly
Cons: I booked a Suburban or similar. Was called the day before and was asked if a mini van would be ok. I said yes. When we got there we got a Cheverolet Traverse. Not at all big enough for the people and luggage we had. Very disappointed!
review from
Rated no. 6
Avis
5,8 Okay (2 reviews)
1 location at Lafayette Regional Airport
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Avis reviews
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Avis
Locations at Lafayette Regional Airport
200 Terminal Drive, Suite 106
+1 337 988 6030
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airport location
Rated no. 7
Enterprise
4,0 Okay (1 review)
1 location at Lafayette Regional Airport
╳
Enterprise reviews
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Enterprise
Locations at Lafayette Regional Airport
200 Terminal Dr
+1 337 232 5493
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Car hire locations
Ace
Locations at Lafayette Regional Airport
401 E Pinhook Rd
+1 337 443 4142
╳
Car hire locations
National
Locations at Lafayette Regional Airport
200 Terminal Dr
+1 888 826 6890
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Car hire locations
Sunnycars
Locations at Lafayette Regional Airport
200 Terminal Drive
