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Pros. Spacious room and bathroom.
Cons. Just needs refreshed. The hotel is straight out of the ‘90s. Maybe the 80’s. Definitely behind the curve when it comes to hotels nowadays. Scuffs on the walls, dried on dirt on the walls, bathroom was dingy. The evening meal was free, which was nice, but you couldn’t pay me to eat it. I think it was gumbo; it looked like dog food.
Pros. Room was clean, staff was very helpful, they were willing to help and offered directions when you called. The bed was really comfortable! Bathroom was clean!
Cons. Was not informed when I asked for a late check out that there would be a $25 fee charged. Staff did correct the charge as a courtesy. I tried to call to the front desk several times and did not connect.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at MainStay Suites Charlotte-Executive Park?
Many guests have found the beds to be comfortable and the rooms clean and comfortable.
Is parking readily available at MainStay Suites Charlotte-Executive Park?
Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.
What is the food quality like at MainStay Suites Charlotte-Executive Park?
While some guests have mentioned issues with the room's cleanliness, others have appreciated the complimentary breakfast and kitchen facilities in the room.
When is the best time to visit MainStay Suites Charlotte-Executive Park?
The high season at the hotel is in June, while the low season is in October.
How is the customer service at MainStay Suites Charlotte-Executive Park?
Guests have praised the staff for being friendly and helpful, although some have mentioned issues with cleanliness and maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with the cleanliness and maintenance of the rooms, including dirty carpets, stained walls, and outdated facilities. It may be beneficial to request a room inspection or inquire about recently renovated rooms before making a reservation.
Be Mindful of the Surrounding Area
Several guests mentioned concerns about the hotel's location, citing instances of feeling unsafe due to interactions with questionable individuals and witnessing illicit activities near the property. It's advisable to remain cautious and aware of the surroundings, especially when traveling to and from the hotel.
Verify Room Amenities
While some guests appreciated the in-room kitchen facilities, others reported missing silverware, lack of kitchen appliances, and cleanliness issues. It's recommended to confirm the availability and condition of essential amenities before relying on them for your stay.
Check for Accessibility Features
Despite the hotel's advertised accessibility, some guests encountered challenges such as a broken elevator and difficulties with room assignments, particularly for guests with mobility limitations. It's advisable to communicate specific accessibility needs with the hotel in advance to ensure a suitable accommodation.
Be Prepared for Limited Services
Several guests noted instances of short-staffing, leading to delays in addressing issues and inconveniences such as limited breakfast options and unreliable housekeeping. Guests should be prepared for potential service limitations during their stay.
Verify the Hotel's Cleanliness
Numerous guests expressed concerns about the hotel's cleanliness, including reports of unpleasant odors, unclean rooms, and visible signs of poor maintenance. It's recommended to verify the current cleanliness standards and consider recent guest feedback before booking.
Exercise Caution with Hotel Facilities
Some guests reported encountering maintenance issues, such as non-functional fitness equipment and a lack of hot water, which impacted their overall experience. Visitors should be mindful of potential facility limitations and verify the operational status of amenities upon arrival.
Plan for Transportation
While the hotel offers free parking, guests should consider alternative transportation options, as the property may not be conveniently located near public transit, potentially necessitating the use of ride-sharing services for local travel.
Manage Expectations for Extended Stays
For extended stays, guests should be aware that the hotel's housekeeping service is scheduled only once a week, and amenities such as laundry facilities may require additional fees. It's advisable to plan accordingly and inquire about available services for long-term stays.
Stay Informed About Seasonal Considerations
Travelers should be mindful of the hotel's low and high seasons, as well as the potential impact of seasonal fluctuations on room availability, rates, and overall guest experience.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
MainStay Suites Charlotte-Executive Park is located at 5840 Westpark Drive in South Charlotte, 9 km from the centre of Charlotte. Billy Graham Library is the closest landmark to MainStay Suites Charlotte-Executive Park.
Check-in time is 15:00 and check-out time is 12:00 at MainStay Suites Charlotte-Executive Park.
Yes, MainStay Suites Charlotte-Executive Park offers free Wi-Fi.
Yes, MainStay Suites Charlotte-Executive Park offers free parking.
MainStay Suites Charlotte-Executive Park is 8,6 km from Charlotte Douglas. MainStay Suites Charlotte-Executive Park is 30,1 km from Concord Regional.
KAYAK scours the web for all room deals available at MainStay Suites Charlotte-Executive Park in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at MainStay Suites Charlotte-Executive Park and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for MainStay Suites Charlotte-Executive Park.
Value for money | 6,1 |
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Distance to city centre | 9,0 km |
Nearest airport | Charlotte Douglas |
Distance to airport | 8,7 km |