Sonesta Charlotte Lower South End

4 stars
7,8
Good
based on 2042 reviews
2 042 reviews
5700 Westpark Drive, Charlotte, NC 28217, United States
5700 Westpark Drive, Charlotte, NC
+1 704 527 9650
Wed 26/8
-
Thu 27/8
2 guests, 1 room
Bar
Hotel amenity
Lounge
Living room
Conference room
Living room
Bedroom
Room amenity
Conference room
Banquet hall
Pool
Lobby
Bedroom
Conference room
Bedroom
Bar
Living room
Bathroom
Bedroom
Bedroom
Other
Bar
Conference room
Conference room
Banquet hall
Conference room
Dining room
Bedroom
Bar
Living room
Lounge
Conference room
Pool
Front desk
Bar
Bathroom
Conference room
Conference room
Bathroom
Bedroom
Bedroom
Shop
Hallway
Pool
Conference room
Pool
Banquet hall
Building
Pool
Bathroom
Pool
Conference room
Bathroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

As its name implies, the Crowne Plaza Charlotte Executive Park is located within an area of corporate properties and business headquarters. Visitors to this premium hotel are within minutes of Freedom Park, Carolina's Medical Center, NASCAR Hall of Fame, Bank of America Stadium, the Billy Graham Library and a long list of malls and shopping centers, parks and more. The Charlotte Douglas International Airport is less than five miles away and shuttles run visitors to the nearest light rail line that runs directly to the downtown district.

While all of this makes it a good choice for the business or the leisure traveler, the amenities and rooms are also part of this property’s wide-ranging appeal. The amenities include both an indoor and an outdoor swimming pool, a modern fitness center, a firepit on an outdoor deck, a volleyball court, business service center with meeting spaces, a popular restaurant with regional specialties, a bar by the pool, free Wi-Fi, concierge desk, free parking, a mini-market on the premises, and dry cleaning (for a fee).

The rooms range from standard to executive and all include the Sleep Advantage option with premium bedding, a work desk, sitting area, premium entertainment system with HD TV, cordless phones with voicemail options, granite baths with luxury fixtures and signature toiletries, as well as premium linens throughout.

Whether it is a long holiday in popular Charlotte or a business trip to one of the many area headquarters, the Crowne Plaza Charlotte Executive Park offers a full-service setting in a great location with plenty of amenities and comforts.

7,8
Good
2042 reviews

Latest deals for Sonesta Charlotte Lower South End

Wed 26/8
-
Thu 27/8
Deluxe room, 1 king bed
R1 072
nightly with fees
Double room, 1 twin bed
R1 104
nightly with fees
King room, 1 king bed
R2 391
nightly with fees
Double room, bed type unknown
R1 200
nightly with fees
Deluxe room, 1 king bed
R1 599
nightly with fees
Queen room, bed type unknown
R2 147
nightly with fees
Deluxe room, 2 double beds
R1 258
nightly with fees
King room, bed type unknown
R1 632
nightly with fees
Queen room, 1 queen bed
R1 269
nightly with fees
Standard Room, bed type unknown
R1 347
nightly with fees
Deluxe room, bed type unknown
R1 347
nightly with fees
Queen room, 1 queen bed
R1 354
nightly with fees
Deluxe room, bed type unknown
R1 654
nightly with fees
Superior room, 1 king bed
R2 014
nightly with fees
Queen room, 1 queen bed
R1 364
nightly with fees
Deluxe room, 1 king bed
R1 675
nightly with fees
Standard Room, bed type unknown
R1 803
nightly with fees
Superior room, 2 double beds
R1 376
nightly with fees
Deluxe room, bed type unknown
R1 438
nightly with fees
Queen room, 1 queen bed
R2 206
nightly with fees
Deluxe room, 2 double beds
R1 385
nightly with fees
Superior room, bed type unknown
R1 642
nightly with fees
Queen room, 1 queen bed
R6 400
nightly with fees
Deluxe room, 2 double beds
R1 566
nightly with fees
King room, bed type unknown
R2 086
nightly with fees
Executive room, bed type unknown
R2 864
nightly with fees
Standard Room, 1 king bed
R1 675
nightly with fees
Deluxe room, bed type unknown
R1 794
nightly with fees
Double room, bed type unknown
R1 839
nightly with fees
King room, bed type unknown
R2 227
nightly with fees
Deluxe room, bed type unknown
R1 807
nightly with fees
Deluxe room, 1 king bed
R2 040
nightly with fees
King room, 1 king bed
R2 366
nightly with fees
Double room, 2 double beds
R2 792
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sonesta Charlotte Lower South End

  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key access
  • Key card access
  • 24-hour front desk

Bathroom

  • Shower
  • Higher-level toilet
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Toilet with grab rails

General

  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Outdoor fireplace
  • Picnic area
  • Garden

Parking and transportation

  • EV charging station
  • Parking
  • Parking (surcharge)
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Ironing service
  • Iron and ironing board
  • Tumble dryer

Bedroom

  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • First-aid kit
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Gym
  • Fitness centre

Pool

  • Indoor pool
  • Outdoor pool

Things to do

  • Shopping

Reviews of Sonesta Charlotte Lower South End

7,8
Good
2042 verified ratings
Wonderful
966
Very good
277
Good
229
Okay
108
Fair
150
Mediocre
82
Poor
230

Summary of reviews

Guests say
Guests frequently praised the hotel's location for its convenience and proximity to attractions, as well as the friendliness and helpfulness of the staff. Cleanliness received mixed feedback, with some guests noting clean rooms while others mentioned maintenance and housekeeping issues. The pool and bar areas were highlighted as positive features by some, though others experienced problems such as unruly events or early closing times. Overall, while the hotel offers good value and amenities, there are recurring concerns about room conditions, service consistency, and facility upkeep.
AI-generated from customer reviews
Location9 out of 10
Service7 out of 10
Cleanliness6 out of 10
Pool5 out of 10
Bar4 out of 10
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All reviews

8.0
Very good
Douglas, Jun 2026
Overall it is a nice place to stay. The staff at the desk were fantastic, personable, and helpful. We are frustrated that a sweater my wife accidentally left in the lobby was collected and immediately sent to an offsite location requiring us to make a claim. We enquired at the desk when we returned in the late afternoon to learn the hotel’s policy. We still had two days in the hotel. We don’t unde...
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2.0
Poor
Lydienne_e@yahoo.com, Oct 2025
I had a very bad experience. The room is so outdated and very old with some musty smell. Packing was $14 per night which was ridiculous and it was difficult to find a spot. We had to get the security to help us get a spot which should not be the case if you are paying for extra Packing. This is my first time being in a hotel with no shower cap. I don't really need it but it is good to see it. I ne...
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10
Wonderful
Lisselot Alt., Nov 2019
Pros (+) The space, people, breakfast, cleaning..
10
Wonderful
Tina Marie, Oct 2019
Pros (+) The staff went above and beyond by texting me once we got in our room to ensure everything was to our liking! The room was clean, comfortable and spacious. The breakfast bar was delicious and had a nice variety of foods! I would stay here again because of the wonderful customer service, great location (off the interstate and close to major stores and eateries), delicious food and comfortable rooms...
Read more
8.0
Very good
Anonymous, Oct 2019
Pros (+) Very comfortable bed and pillows. Modern and high end looking lobby. Nice showers with good water pressure.
Cons (-) Slight musty smell in semi-subterranean room. Some staining on lounger.
9.7
Wonderful
Anonymous, Jul 2019
Pros (+) Guest services were great. Wish I’d gotten the lady’s name who helped me, but she was incredibly sweet.
Cons (-) Free breakfast.
10
Wonderful
Anonymous, Apr 2018
Pros (+) Very comfortable and clean room. The staff was very polite.

Location

5700 Westpark Drive, Charlotte, NC 28217

What's nearby

  • SouthPark Mall5.4 km
  • Charlotte Center City7.6 km
  • Carolinas Aviation Museum7.7 km
  • Intimidator Roller Coaster7.9 km
  • Mint Museum RANDOLPH7.9 km
  • Bank of America Stadium7.9 km
  • Carowind8 km
  • NASCAR Hall of Fame8 km
  • Charlotte Convention Center8 km
  • 400 South Tryon8.2 km
  • Little Sugar Creek Greenway8.2 km
  • 112 Tryon Plaza8.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Sonesta Charlotte Lower South End

Which month has the cheapest rates at Sonesta Charlotte Lower South End?

The cheapest month to stay at Sonesta Charlotte Lower South End is January, with an average nightly rate of R1 267. The most expensive month is June at R2 014 per night.

What is the cheapest day to book Sonesta Charlotte Lower South End?

The cheapest day to book Sonesta Charlotte Lower South End is Sunday, with an average nightly rate of R1 367. The most expensive day is Tuesday at R2 171 per night.

How far in advance should you book Sonesta Charlotte Lower South End?

To get the best price at Sonesta Charlotte Lower South End, book around 9 weeks in advance. This could save you approximately 35% compared to booking last minute.

FAQs when booking at Sonesta Charlotte Lower South End

  • Where is Sonesta Charlotte Lower South End located?

    Sonesta Charlotte Lower South End is located at 5700 Westpark Drive in South Charlotte, 8,6 km from the centre of Charlotte. SouthPark Mall is the closest landmark to Sonesta Charlotte Lower South End.

  • When is check-in time and check-out time at Sonesta Charlotte Lower South End?

    Check-in time is 16:00 and check-out time is 11:00 at Sonesta Charlotte Lower South End.

  • Does Sonesta Charlotte Lower South End offer free Wi-Fi?

    Yes, Sonesta Charlotte Lower South End offers free Wi-Fi.

  • How far is Sonesta Charlotte Lower South End from the airport?

    Sonesta Charlotte Lower South End is 8,5 km from Charlotte Douglas. Sonesta Charlotte Lower South End is 29,8 km from Concord Regional.

  • Does Sonesta Charlotte Lower South End have a pool?

    Yes, Sonesta Charlotte Lower South End has a pool on-site.

  • How does KAYAK find such great Sonesta Charlotte Lower South End hotel deals?

    KAYAK scours the web for all room deals available at Sonesta Charlotte Lower South End in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sonesta Charlotte Lower South End and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sonesta Charlotte Lower South End.

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3-star hotel
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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,2
8,6 km
Charlotte Douglas
8,5 km

Everything you need to know for your stay in Charlotte