Cape Town hotels near Mediclinic Cape Town

Cons: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Cons: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Cons: Sometimes prices on high side for Cape Town where there are plenty of options

Cons: the hotel need renovation. The staff does not respect the guest. They made me wait at reception to go verify if I stole in the room.

Cons: N/A

Cons: My cc was billed twice as kayak or get a room.com says they received two reservations at the sand time from me! I only received one confirmation! I spend 30 min on the phone on my dime trying to get them to refund the second charge and it's still not done!

Cons: Would have liked it if you could have ordered food at the bar past 10:30pm.

Cons: There wasn't anything I didn't like about the hotel. Would definitely book this hotel again.

Cons: The beautiful swimming pool only has cold water, and we could not use it. The rooms are not insulated for sound, so you can hear anyone walking past your door.

Cons: The carpets in the passages are quite dated but the rooms are good. Updated entertainment in the room, i.e. being able to cast to the tv screen for Netflix etc.

Cons: Standard of staff in restaurant and bar - generally not responsive or speedy enough. The toaster was slow and unreliable despite many people complaining.

Cons: That guy on reciption with glasses was not good

Cons: Nothing that comes to mind, we had a great experience and would definitely go back for a 2nd visit..