Canillo hotels

Pros: Beautiful setting

Cons: Distance to town

Pros: Very attentive staff, clean, great ambience, well furnished room, great food, relatively quiet

Cons: Nothing

Pros: It's a great place to spend a few days. I and my wife enjoy it so much it's our second time in this beautiful place love to come back

Pros: The position is prime! The infrastructure and architecture is stunning. Staff very well prepared to a first class level attention. Room very spacious, great selection of pillows. Bathroom very large and divided in two sections. All suites with a great view of Soldeu-Granvalira ski mountain. Very comfortable the possibility to manage ski forfait, ski renting directly from hotel and a VIP lounge at the Soldeu ski cabins. Extremely good choice of restaurants and bars with a balance of traditional cuisine and oriental experience (make sure to book in advance tables during your stay). Breakfast with generous choices of buffets. Incredible SPA and highly skilled professionals at the SPA treatments level, including great proposal of SPA treatments from Indian culture. Among 5 stars hotels I had the pleasure to visit around the world the Sport Hotel Hermitage and SPA definitely stands in the top ten and every of the 5 stars worth the experience! Congratulation to owner, managers and all the staff.

Cons: We stayed in a suite at (level -2) (the hotel develops his floors from level 0 (street level) down to level -5. One stain on our stay was related to the noises coming from the level above (level -1) where the breakfast restaurant is located, roof of the room at level -2 is not soundproof enough and during night and early morning it’s annoying the ear noises of staff getting ready for the breakfast service and then guests noises during breakfast. It’s the only defect worth to mention, a part this all great!

Pros: Breakfast was amazing. The room glorious. Service amazing world class!

Cons: The food is not matching the hotel standard. Our meals were just ok

Pros: I stay at this hotel for the third time in a year - and everything is absolutely perfect. this hotel is love at first sight. unforgettable spa and service above all expectations

Pros: The location is perfect The service is cool The lobby is soo big and decorations is so nice The view from the balcony is amazing

Cons: Everythibg is cool

Pros: Hotel was spotless, every thing about it is quality staff are helpful and the food excellent.

Cons: Nothing it was as near perfect as you can get

Pros: Breakfast was excellent, staff great, really nice inside the hotel.

Cons: It was rather hot in the rooms and the aircon/heating didn't appear to do anything.

Pros: Friendly staff Nice shower Breakfast with a view

Cons: Very small room Breakfast was only ok, for the money we paid we expected much better Not good value for money This one is not the hotel’s fault. Don’t recommend going there if you are not driving- public transport was a nightmare there

Pros: Everything It was spacious, stylish and the staff were fantastic

Cons: Nothing really, one of our evening dinners was not the best. But that could happen to anyone

Pros: Perfect place, beautiful, calm, clean. Very helpful staff. The food was great. Music around always very relaxing.

Cons: I was with my son and the only inconvenience was that bathroom was not fully closed. Shower and toilet space have doors but this space was to small to change clothes.

Pros: Staff, bar/lounge/restaurant area, massage service

Cons: Not enough storage in the room - big hanging area but needed more coat hangers for clothes and hooks to hang up ski gear to dry out

Pros: Beautifully designed and very lovely and helpful staff

Cons: Had to ask for a robe. Would be nice to come as standard

Pros: Great view and location. Clean and spacious interiors. Tasty breakfast!

Pros: Great quiet ski location. Delicious breakfast and convenient shuttle to and from the ski lift.

Cons: The bed was small and firm

Pros: Very clean neat and friendly

Pros: Clean, convenient, nice staff.

Cons: Double bed is too small. There wasn’t a balcony. Breakfast was good but not enough options for vegetarians.

Pros: The room was very spacious. The breakfast had big variety. The spa was nice.

Cons: Nothing, we liked everything.

Pros: I liked all the personal, very friendly and helpful. The rooms were cleaned everyday. Spa was good, location away from noise, parking available.

Cons: I didn't like the fact that they charge you 10.95 euros a day if you want to use the kitchen, even though you have it in your room and it's locked, but in the hotel's description they show photos of it. The fridge that's was locked in the kitchen and we could not use was noisy.

Pros: Amazing location and very chilled out feel. Friendly happy staff. As the hotel was so quiet we had the small spa to ourselves with was rather nice.

Cons: The outdoor hot tub was not running (from the hotel description this is not on all the time). The pizzas we had from the hotel were disappointing for the price.

Pros: Very friendly staff. Extraordinary breakfast. Room was nice but the window was very small with no views. Take into account that you need a car as the hotel is not close to the lift.

Cons: Places for dinner close to the hotel

Pros: Staff. Always free parking . Good breakfast

Cons: Sheets seem very cheap. And location, well it depends what you want to do bc you have to drive everywhere in Andorra anyway. Wish they had laundry machines

Pros: A beautiful quiet location, and a lovely comfortable room. As a family of five it is often hard to find a suitable place to stay...this was perfect. Andorra la Vella was only a short drive away, and the nearby restaurant was great.

Cons: We knew the hotel didn’t have a restaurant but we would have liked to be able to make a cup of tea or coffee in our room.

Pros: Excellent place. Very friendly stuff. Great breakfast!!

Pros: Very nice hotel in nice location and good restaurant nearby.

Pros: Great breakfast

Pros: Delicious

Pros: Everything was great, location, comfortable, friendly - and the free access to the sport center next door was a nice bonus!

Cons: The parking wasn’t ideal but for 3 Euros you could park a few minutes walk away.

Pros: We had a very pleasant welcome with a smile and we used the near by sport center

Cons: They are saying that the ice ring is included but what that is not said that you need to pay for renting the gear, it was a disapointment for us, the owner said that she will write it on the photos so i waited with my review but it was not written. The parking cost 10 euro per night.

Pros: Great location. Safe. Amazing staff. family friendly. Close to amenities (small supermarket opposite, ice skating and pool next door). We definitely want to return!

Cons: Nothing at all! Loved it!

Pros: All the hikes we went on were absolutely stunning and very close to this property.

Cons: The main road was very busy throughout the day

Pros: Breakfast had a large selection of food, and very good nespresso coffee machine had various flavors. My 9 yearold son loved the pancake machine! amazing! The tables were set out well ,not close to anyother tables. Cosy , comfortable and stylish layout through out the reastaurant.

Cons: There is nothing to dislike about this hotel, it has all the comforts you need to relax and enjoy all the activities on offer.

Pros: Friendly staff. Comfortable hotel. Good food.

Cons: Nothing

Pros: Comfort of the hotel

Cons: Nothing

Pros: This is a great little hotel with excellent helpful staff. The room is of a very high standard. The bathroom is excellent with a heating lamps and a very large amount of amenities restocked every day. Having a small ski slopes for beginners is great. I also used the free shuttle bus to the gondolas. WIFI is excellent.

Cons: While the bedding was top class - Two (made up) single beds pushed together - doesn't make a double bed. There was enough pillows supplied - should my wife require a pillow wall, so a gap in the bed wasn't required...

Pros: Good size bar . Lots of relaxing areas

Cons: Not enough staff

Pros: Arrived for Christmas and the hotel was decorated beautifully definitely had the wow factor. The spa was beautiful with excellent treatments.

Cons: Difficult to get served at the bar even when it wasn’t busy.

Pros: great breakfast comfortable beds very clean

Cons: dinner a bit less, and price of buffet does not include drinks which were expensive comparing to the meal price (6 euros for water bottle?)

Cons: Nothing))

Pros: The breakfast was amazing. The best I have probably had at any hotel that I have ever visited. The beds were super comfy. The rooms were exceptionally clean. The bathrooms had luxury Molton Brown products, nice robes and slippers.

Cons: A cosy fire around the reception area would have been great. Also, we were not given any info on the spa during our stay and I probably would’ve used those facilities had we been given some info.

Pros: Location - right next to Soldeau gondola Large comfortable rooms - especially triple room

Cons: Nothing

Pros: The hotel is well placed to visit rural Andorra. The staff were friendly and welcoming. Food was well cooked and a great variety to choose from

Cons: There was no air con in the bedroom and the buffet at 30Euros was a bit steep

Pros: Everything. Check-in was excellent, room was fantastic, shower was awesome, bed very comfortable, very helpful staff, special shout-out to Nacho Miguel who looked after us in the bar area. Decent breakfast. Look forward to another visit.

Cons: Air-con. Pool was out of commission for renovations, no-one's fault.

Pros: Interior design. Location. Transfer to slops. Ski depot. View.

Cons: Expectations ruined. Total confusion about reception, spa, pricing. No drinks or any minibar in the room. You have to order room service for a jar of Coca Cola and get ready to be charged 200% for room service. Lots of misunderstanding. In Spa no water cooler. No options for tea or other refreshment.

Pros: Friendly staff, space underground parking with equipped bike storage, good food, perfect view

Cons: Rooms are not earlier available then 15h00 (no flexibility). Room was not cleaned once and cosmetic articles were not refilled

Pros: Perfect hotel, staff and food in all ways .

Cons: During dinner one night they were a little low on the grilled items .

Pros: It’s a lovely clean, well presented hotel with helpful staff but for me that’s where it stopped.

Cons: The hotel has no air conditioning which means the pine lined rooms are literally like Saunas during the day. At night you need to leave the balcony door open and it’s hard to sleep with the street noise. The rooms are nice looking but I didn’t find the bed particularly comfortable and the pillows where to soft. Nearly everything is an extra like the usable speed WiFi. I also couldn’t get anywhere to park my motorcycle in the road level car park, this meant I had to pay 12 euros per night to park in the garage. Most other hotels in my 10 country trip have provided dedicated motorcycle parking, this was one of the few that didn’t. The evening meal is a buffet which for 30 Euro isn’t bad value. However in a 4 star hotel I would have expected a table service restaurant instead of the cafeteria style set up which is in place. I understand that things cost money and I do not mind paying for things. I do however mind hidden charges and extras, for me these should be added onto and included to the cost of your stay, not presented when you arrive. It’s not a bad hotel, just poor value in comparison to others I’ve stayed at during my 3 week trip.

Pros: It was very clean. A pleasant hotel

Cons: Once you got in your room it felt like you were in a sauna! Literally, with all the pine. No aircon in summer or a fan. Worst part was no pool as it was being renovated and booking.com did not mention this when booking! Had a txt from hotel to say no pool but to late as already booked with no free cancellation and we were on our way for a weekend break away from Toulouse city while there on business. So very disappointing ! I’m sure it will be lovely when it’s finished. But had we known we would have booked somewhere else!

Pros: Good variety of food, friendly staff, the view from the room was amazing. It was very family friendly.

Cons: Unfortunately the Spa wasn't working and we could only go to the leisure centre to swim. We choose the hotel as well because of the Spa facility.

Pros: Excellent food, comfy large rooms

Cons: Nothing

Pros: Great location,super friendly staff and convenient parking.Will be visiting again and wont hesitate to stay at Del Pui.

Pros: I like the location, clearance of the room and bath, everything!

Cons: Nothing.

Pros: Modern room, great balcony, buffet breakfast. Not in Andorra la Vella, at about 15 minute drive. Great value for the price I paid. Both staff members I spoke to at the reception were very nice and helpful.

Cons: Not dirty but I did find a bit of hair on the bathroom floor.

Pros: Location

Cons: Breakfast wasn’t included in the price

Pros: Staff great. Bicycle parking in hotel.

Cons: No tea or coffe in room

Pros: Amazing location with a really nice view

Cons: The lady from reception was absolutly briliant and very friendly

Pros: The staff were excellent. Everybody that I dealt with did their best to help and always gave the impression that they were enjoying their job. Dinner has a choice of well-cooked meals (mostly comfort food) at a very reasonable price. Breakfast is also good.

Cons: Nothing

Pros: The people were very friendly. Breakfast was good, lots of choice. Hotel and the room were really clean. The hotel is close to the main lift (Funicamp).

Pros: Comfortable place close to the cable car to the ski slopes. Excellent breakfast. Lovely hosts . Street parking available close to the hotel.

Cons: No kettle

Pros: Good location, clean rooms, friendly staff. Also there’s a basement with ping pong where you can make a little party!

Cons: Very small rooms, no drying room (really important if you skiing or snowboarding), poor breakfast

Pros: Nice to stay in a traditional Andorran hotel. Helpful staff, great food, warm and clean.

Cons: We had to go home.

Cons: Too many stairs

Pros: The staff was fantastic! They have great advice on hikin trails making the experience one of a kind. The common room also has plenty of games and sitting areas. The bar is reasonably appointed as well. Would recommend for families.

Cons: The decor is basic but clean

Pros: Nice friendly place, clean and comfortable, good breakfast. Easy access to village of Soldeu and El Tarter free car park for chair lift.

Cons: It was all great, especially considering the price.

Pros: Varied breakfast and excellent lunch menu at reasonable price

Cons: Nothing

Pros: Food is amazing get the dinner option.

Cons: Nothing

Pros: Nick and his team were fantastic. We arrived very late / early morning 5am on a flight from London. Unfortunately the hotel had overbooked. However Nick immediately made us feel at home, offered us showers, breakfast and a ride up to the chair lifts. Dinner at night was also a delicious 3 course feed. Highly recommended. Thanks for making our time in Andorra an enjoyable one - despite the initial hiccups! Would come back for our 3rd season.

Pros: Although the interior finish seemed a bit dated, the room was well maintained and clean. Location is not perfect but still considered good. It is a small city anyway. Very friendly and helpful receptionist.

Cons: The room was a little bit smaller than I expected. No kettle in the room (they do provide free tea/coffee and snacks in the lobby though).

Pros: All was ok to me. I stayed only one night. The Hotel was very calm and pleasant.

Cons: Nothing.

Pros: We stay for the second time, think good value for money, especially if the hotel satisfies special requests about the room location (we were happy to get what we asked for).

Cons: Only one serious disadvantage - deficit of places in the free shuttle to the ski area. This has to be resolved somehow or people should be aware of this beforehand.

Pros: Location, cleanliness.

Pros: The location.

Cons: The inside pool is really small.

Pros: The friendly staff and the location

Cons: Nothing I will be staying again with my family

Pros: Beautiful hotel in the heart of Andorra. My room was comfortable and warm . Staff were lovely and very professional. I will be back!!

Cons: Nothing

Pros: Brilliant - so much choice every day and always set out so appealingly.

Cons: Coffee & biscuit area in lounge needs more supervision, perhaps.

Pros: The room exceeded by far our expections. Super luxurious, lots of space. The bathroom was just stunning. The personnel was very friendly and helpful

Cons: Nothing to say, everything was perfect.

Pros: The Staff and the location

Cons: Nothing

Pros: All good, nothing to complain about

Cons: The parking was very expensive, ir should be included in the room price

Cons: bed was not very comfortable

Pros: Stunning entrance very friendly staff thoughtful touches added in the room

Cons: We did struggle to find it but got there eventually. Very limited opening hours of the pool

Pros: Gorgeous hotel huge room and bathroom almost like a suite, cava and tin of biscuits in room, clean linen every day, pleasant staff. A nice terrace to sit in good weather. Throughly enjoyed our visit.

Cons: No breakfast on first morning but I think we were the only ones there that night. The annexe building is undergoing extensive renovation and the restaurant was closed so understandable.

Pros: This is a really nice hotel. Very spacious rooms with plenty of comforts. Staff were very friendly and helpful.

Cons: The bath/shower needs more protection, else water falls onto the floor.

Pros: Perfect location with friendly staff. Hospitably is exceptional with welcoming bottle of Cava. Our standard room was with large terrace overlooking the beauty of the mountain and the town - extremely big with impressive bathroom. Worth mentioning the hospitality there. The only minor thing was a refurbishment going on in the other part of the hotel and lack of restaurant open. Still highly recommended place to stay

Pros: Amazing interior design, starting from reception and ending with the room itself. Very good breakfast offering wide variety of food. Nice views from the balcony. Picturesque location. Easy to get to the capital city by bus, as there is a bus stop close to the hotel.

Cons: Wi-Fi speed is not acceptable for this day and age - okay for checking messages and maps, but streaming media is practically impossible. Hotel facilities haven't really been explained to me in great detail.

Pros: The bar area was warm and cosy with real wood fire. Breakfast was reasonable, prompt service.

Cons: Spa door was locked and presumed to be closed. Breakfast wasn't served until 8am so we had to miss breakfast on the day we left.

Pros: Exceptional service from all staff at the hotel. Nothing was a problem to them even though we arrived quite late in the evening. Restaurant served us a beautiful meal even though it was 10 minutes before closing.

Cons: Bed wasn’t very comfortable.

Pros: Impeccably clean, great location, superb spa facilities - exceptional value

Cons: A fan in the room would’ve been a welcome addition

Pros: We sampled the a la carte menu which was excellent.

Pros: Nice bathroom Good breakfast with local specialties

Cons: Reception very unfriendly and didn't want to speak English, reception in the morning was nice No wine opener for guests Small room and double bed at different heights, making love impossible Pool costs extra Parking lot was full though booked

Pros: Great and convenient location. Wonderful views and beautiful neighbouring areas to where you can walk It was quite the relaxing trip.