#1 most popular
Hotel Roc Del Castell
R958
Good to know
| Low season | September |
|---|---|
| High season | January |
| Average price (weeknight): | R701 |
| Average price (weekend night): | R5 321 |
cheapest month to stay
70%
expected price decrease
most expensive time to stay
78%
expected price increase
(avg. price over the last 2 weeks)
Sun - Thu
(weeknight)
(avg. price over the last 2 weeks)
Fri & Sat
(weekend night)
How much does a hotel in Canillo cost?
2 stars or below
3 stars
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How much is a cheap hotel in Canillo?
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How much is a hotel in Canillo for tonight?
In the last 72 hours, users have found Canillo hotels for tonight for as low as R634. Users have also found 3-star hotels from R797 and 4-star hotels from R634.
How much is a hotel in Canillo for this weekend?
In the last 72 hours, users have found Canillo hotels for this weekend for as low as R584 per night. Users have also found 3-star hotels from R584 and 4-star hotels from R965.
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Best Canillo hotels
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1
R6 336+
Overview
Reviews
When you stay at Sport Hotel Hermitage & Spa in Soldeu, you'll be near ski lifts, within a 15-minute drive of Soldeu Ski Resort and Pas de la Casa Resort. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10,0 Excellent
Pros: Our first time in Andorra and so gorgeous hotel. The most friendly and helpful staff. Beautiful view. Totally recommended. Absolutely perfect
8,8 Excellent
Pros: Class and proximity to ski lefts and the spa
Cons: Leaking shower
9,6 Excellent
Pros: Service, hotel décoré and a Spa out of this world!
Cons: Had to walk uphill back to the hotel at the end of the ski day although stag were there to carry anything needed. Quite pampered!
9,6 Excellent
Pros: Room was great and the staff were exceptionally helpful.
Cons: The lack of gluten free food for my son was unacceptable. For breakfast he could have rice cake with chocolate on or a seed bar. The previous year we stayed in the Sports Village and considering they are part of the same group, the GF offering was much superior. For the cost of the hotel, I expected more. It took 3 days before my son had a muffin, bread etc offered to him and it was also the last day. I had bought some GF bread from the supermarket myself by then.
10,0 Excellent
Pros: Our stay was exceptional from start to finish. It was a beautiful location, the hotel and facilities were immaculate and the staff were some of the most attentive I have ever met. Thank you so much for such a wonderful stay.
9,6 Excellent
Pros: Great staff and hotel ambience
Cons: Food and drinks exorbitant. Especially as off season.
7,1 Good
Pros: The hotel is stunning, really beautifull and stylish, but it is a 5* so it should be. The spa is unbelievable and has a range of treatments and many diffent saunas. The room was lovely presented with a modern decor. The bed was a little on the hardside for me, but my husband found it ok.
Cons: The hotel doesn't have aircon. Our room was 27DegC and not much less at night, so we couldn't sleep. We were offered a fan but it didn't do much. We found it staggering that a 5* hotel hasn't got aircon, we wouldn't even have thought to check this upon booking, but we will next time. This hotel is for winter season only, not a warm summer. We were booked in for 2 nights (on a non refundable rate) but we checked out the next morning and the hotel agreed to refund the 2nd night, as they did recognise the issue.
10,0 Excellent
Pros: Everything.
10,0 Excellent
Pros: The staff was very friendly and helpful, Also the location was amazing with great views.. About the property it was very clean. We had a great time there.
9,6 Excellent
Pros: The personal service was beyond the expected. One of the guys working for the hotel, Oscar Agüera, did a very good job. He managed to give me detailed and relevant information about the mountains of Andorra and managed that we could have earlier breakfast before an early check-out.
2
R3 654+
Overview
Reviews
Located in Soldeu, Hotel Naudi is in the mountains, within a 15-minute drive of Palau de Gel and Meritxell Sanctuary. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
10,0 Excellent
Pros: Hotel was spotless, every thing about it is quality staff are helpful and the food excellent.
Cons: Nothing it was as near perfect as you can get
10,0 Excellent
Pros: Beautifully furnished, comfortable, excellent hospitality, fantastic food. Very romantic location.
Cons: No complaints
10,0 Excellent
Pros: We always stay at the Naudi when we travel from UK to Spain in August however last year we couldn’t as it was closed due to renovations. We were intrigued to see what it was like and couldn’t have been more impressed- WOW! The decor is luxurious and the rooms spacious and comfortable with modern fittings which are very contemporary. Staff as usual very courteous and helpful. Thank you
Cons: Nothing - all great
10,0 Excellent
Pros: Everything It was spacious, stylish and the staff were fantastic
Cons: Nothing really, one of our evening dinners was not the best. But that could happen to anyone
10,0 Excellent
Pros: Meals were excellent, but too much! Staff were SO friendly. Multi-lingual, professional. Wonderful time.
Cons: Instructions for the lighting would have been handy. It took us a while to figure out how they went on!!! But an excellent system. Out of the room, lights out as well.
10,0 Excellent
Pros: All the staffs were helpful and nice. The bus going to centre was just at the other side. The hotel was clean. They clean and changed beddings and towels everyday. Price was cheap for 3 person with buffet breakfast.
Cons: nothing
10,0 Excellent
Pros: Refurbished hotel with modern rooms and sun terrace facing ski slopes. Spacious feel to dining areas and lounge.
Cons: Nothing to dislike.
9,6 Excellent
Pros: Just about everything. The rooms have all been renovated to a good modern standard, restaurant is also improved. One thing that hasn't changed is the extremely welcoming and helpful approach of all the staff.
Cons: Nothing really. The coffee is not very good. One thing that is an extremely minor complaint is that some of the English translation is poor on the menus. For example red wine is called black wine (presumably translated from Catalan 'negre'. The same with the 'pink' wine for rosè. It's unimportant, but gives a poor impression for such a nice hotel.
10,0 Excellent
Pros: The place is exceptional. Newly renovated and the quality is exceptional. Although the hotel is 3 stars it could be 5 stars pretty much anywhere. The restaurant was exceptional as well. The whole boutique hotel experience is well thought of and executed. Although it is not close we will definitely return and stay longer.
Cons: It was perfect.
9,2 Excellent
Pros: Super nice room and very confort bed
Cons: no air conditioning in the room - a pity during summer time The restaurant of the hotel was a bit disappointed too, especially for the carbonara pasta.
3
R1 179+
Overview
Reviews
With a stay at Aparthotel Llempó, you'll be centrally located in Canillo, within a 15-minute drive of Soldeu Ski Resort and Caldea Spa. Featured amenities include multilingual staff and an elevator.
9,2 Excellent
Pros: The owners are extremely friendly and try to be as helpful as possible about everything. The free access to sleds for the kids, the ski locker that was included, and the beds for the kids up in the loft were all great. The bathrooms in our 2 apartments were recently redone and they were lovely.
Cons: The kitchen space is extremely small. It would be difficult to do any actual cooking except for something very simple like pasta. It's useful for making breakfast in the morning, but is too tiny for meals.
10,0 Excellent
Pros: Everything was great, location, comfortable, friendly - and the free access to the sport center next door was a nice bonus!
Cons: The parking wasn’t ideal but for 3 Euros you could park a few minutes walk away.
10,0 Excellent
Pros: Extremely friendly, could not do enough for us. Can't wait to go back absolutely loved the place. Thankyou
Cons: There was not anything we did no like
10,0 Excellent
Pros: Devi is a wonderful hostess, she was so helpful and accommodating. The apartment is in a great location and it was warm and cosy. So close to the telecabin and right beside the pool facility.
Cons: Nothing
9,2 Excellent
Pros: Friendly and helpful hosts, huge apartment, perfectly located only a couple of minutes walk from the telecabin (tip: a ski locker at the lift is worth paying for). Clean, cosy, warm and plenty of hot water after a day on the slopes!
Cons: Would have liked a toaster in the kitchenette, but that's all I can think of.
10,0 Excellent
Pros: The staff where very freindly, a pleasure to talk to. very helpfull. the room was very warm,very clean. it was well equipped, mircowave, kettle, the fridge was very cold, there is a coffee machine in the kitchen. The beds where very comfortible. loads of waredrobe space for hanging clothes. The bathroom had a very powerfull shower and a good size bath, "be very carefull with the hot water it is very hot". There is ski lockers. There is a ski shop 50mtrs from apartment where you can hire everything. There is a supermarket was across the road and loads of restaurants around the apartments. Not far from the ski lift, Around 100mtrs. We where very happy with everything. I would recommend Llempo` Aparthotel to all my friends and family. Over all 10 out 10.
Cons: Nothing
8,3 Excellent
Pros: All the hikes we went on were absolutely stunning and very close to this property.
Cons: The main road was very busy throughout the day
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4
R3 271+
Overview
Reviews
When you stay at Sport Hotel Village in Soldeu, you'll be next to a golf course, within a 15-minute drive of Soldeu Ski Resort and Pas de la Casa Resort. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
7,9 Good
Pros: Very comfortable, restaurant had a good and varied choice of food. Room was very good with mountain views. Staff on reception very helpful
Cons: Very hot in bedroom and public rooms.
9,2 Excellent
Pros: Breakfast was excellent, staff are all very professional. Outside seating are well looked after with great views.
Cons: Carpet in the room seemed a bit old.
9,6 Excellent
Pros: very professional and very friendly staff, well trained, one feels perfectly looked after
Cons: little children all over the place, screaming, shouting, playing, doing little children stuff, very much OK, if you are a little child. I am a 60 year old man, raised 3 sons, have seen it all, have done it all. don't need it again on holiday :-)
9,6 Excellent
Pros: Fantastic staff it felt like home 100%would recommend for a relaxing get away for you and your partner, its very relaxing and the staff are very accommodating.
Cons: The spa could be better, it is very good with the sauna rooms however we felt that the water could be warmer than 32 degrees in a jacuzzi, perhaps 40 would be better. Pay €25/27 for morning afternoon access with 3 hours at each slot. I feel this could be improved as you cannot come out for breaks.
9,2 Excellent
Pros: Great staff Breakfast and diner buffet are great
Cons: They clossed the bike park in Soldue
10,0 Excellent
Pros: The location was great. The hotel had a beautiful view of the Andorran mountains. The spa was nice and very relaxing. The city of Soldeu has nice restaurants and good hiking opportunities.
9,2 Excellent
Pros: Good buffet food, plenty of choice.
Cons: There was no tea/coffee facility in bedroom.
7,5 Good
Pros: Activities
Cons: No a/c
10,0 Excellent
Pros: I loved the spa and the staff, especially the activities and the information desk staff. They were terrific. There is so much to do there in the summer.
7,5 Good
Pros: The location is good and the lobby area is very nice and spacious
Cons: You have to pay for the spa!! It is 27€ for half day!!
5
R1 193+
Overview
Reviews
With a stay at Hotel L'Ermita B&B in Canillo, you'll be within a 15-minute drive of Caldea Spa and Soldeu Ski Resort. Featured amenities include multilingual staff, a library, and a safe deposit box at the front desk.
9,2 Excellent
Pros: Excellent breakfast. Very friendly staff!
8,3 Excellent
Pros: Service
Cons: Location
8,3 Excellent
Pros: Staff. Always free parking . Good breakfast
Cons: Sheets seem very cheap. And location, well it depends what you want to do bc you have to drive everywhere in Andorra anyway. Wish they had laundry machines
9,2 Excellent
Pros: A beautiful quiet location, and a lovely comfortable room. As a family of five it is often hard to find a suitable place to stay...this was perfect. Andorra la Vella was only a short drive away, and the nearby restaurant was great.
Cons: We knew the hotel didn’t have a restaurant but we would have liked to be able to make a cup of tea or coffee in our room.
9,6 Excellent
Pros: This hotel is lovely. Great location and staff are brilliant, they go above and beyond to ensure your stay is perfect . Would happily stay there again.
10,0 Excellent
Pros: Very nice hotel in nice location and good restaurant nearby.
9,6 Excellent
Pros: Great breakfast
10,0 Excellent
Pros: Lovely stuff, very comfortable rooms. Great value for money.
10,0 Excellent
Pros: Thanks for a lovely stay at your hotel. Staff were all so friendly and made us feel very welcome and the breakfast was lovely.
10,0 Excellent
Pros: Delicious
6
R1 724+
Overview
Reviews
When you stay at Hotel Obaga Blanca in Canillo, you'll be near ski runs, within a 15-minute drive of Soldeu Ski Resort and Caldea Spa. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Free self parking is available onsite.
8,3 Excellent
Cons: No AC in the room. Very hot.
8,8 Excellent
Pros: The spa facilities were nice. The suites were spacious.
Cons: Not much of a view from our room. The gym timings were odd - only opened at 10am.
10,0 Excellent
Pros: Property walking distance to village , ski slopes. Great mountain views.
Cons: Large rooms.
10,0 Excellent
Pros: Very clean neat and friendly
9,0 Excellent
Pros: It was comfortable
10,0 Excellent
Pros: Everything.
Cons: Fabulous Hotel.
9,6 Excellent
Pros: Very large and comfortable room. Excellent breakfast. Very helpful staff.
Cons: Nothing
8,8 Excellent
Pros: Spacious room/suite. Spa is small but nice and free.
Cons: Just too far outside of the village to walk to the restaurants, you basically have to go by car every time.
9,6 Excellent
Pros: Clean, convenient, nice staff.
Cons: Double bed is too small. There wasn’t a balcony. Breakfast was good but not enough options for vegetarians.
9,6 Excellent
Pros: The room was very spacious. The breakfast had big variety. The spa was nice.
Cons: Nothing, we liked everything.
9,2 Excellent
Pros: Amazing location and very chilled out feel. Friendly happy staff. As the hotel was so quiet we had the small spa to ourselves with was rather nice.
Cons: The outdoor hot tub was not running (from the hotel description this is not on all the time). The pizzas we had from the hotel were disappointing for the price.
7
R3 079+
Overview
Reviews
With a stay at Park Piolets MountainHotel & Spa in Soldeu, you'll be next to a golf course, within a 10-minute drive of Soldeu Ski Resort and GrandValira. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
8,8 Excellent
Pros: The hotel is well placed to visit rural Andorra. The staff were friendly and welcoming. Food was well cooked and a great variety to choose from
Cons: There was no air con in the bedroom and the buffet at 30Euros was a bit steep
9,6 Excellent
Pros: Everything. Check-in was excellent, room was fantastic, shower was awesome, bed very comfortable, very helpful staff, special shout-out to Nacho Miguel who looked after us in the bar area. Decent breakfast. Look forward to another visit.
Cons: Air-con. Pool was out of commission for renovations, no-one's fault.
9,2 Excellent
Pros: Friendly staff, space underground parking with equipped bike storage, good food, perfect view
Cons: Rooms are not earlier available then 15h00 (no flexibility). Room was not cleaned once and cosmetic articles were not refilled
9,6 Excellent
Pros: Perfect hotel, staff and food in all ways .
Cons: During dinner one night they were a little low on the grilled items .
8,8 Excellent
Pros: The friendly staff, the great facilities, the airy lobby, the lovely room (we were upgraded to a suite on arrival) the spa is nice for a relaxing apres-ski swim and sauna (the outdoor jacuzzi was blissful in the snow). Kids club was amazing with particular reference to the amazing staff (Mateo and the other girl who was amazingly friendly with my kids).
Cons: Nothing, actually nothing. Okay if you pushed me the buffet was very good rather than excellent.
5,8 Okay
Pros: It’s a lovely clean, well presented hotel with helpful staff but for me that’s where it stopped.
Cons: The hotel has no air conditioning which means the pine lined rooms are literally like Saunas during the day. At night you need to leave the balcony door open and it’s hard to sleep with the street noise. The rooms are nice looking but I didn’t find the bed particularly comfortable and the pillows where to soft. Nearly everything is an extra like the usable speed WiFi. I also couldn’t get anywhere to park my motorcycle in the road level car park, this meant I had to pay 12 euros per night to park in the garage. Most other hotels in my 10 country trip have provided dedicated motorcycle parking, this was one of the few that didn’t. The evening meal is a buffet which for 30 Euro isn’t bad value. However in a 4 star hotel I would have expected a table service restaurant instead of the cafeteria style set up which is in place. I understand that things cost money and I do not mind paying for things. I do however mind hidden charges and extras, for me these should be added onto and included to the cost of your stay, not presented when you arrive. It’s not a bad hotel, just poor value in comparison to others I’ve stayed at during my 3 week trip.
5,8 Okay
Pros: It was very clean. A pleasant hotel
Cons: Once you got in your room it felt like you were in a sauna! Literally, with all the pine. No aircon in summer or a fan. Worst part was no pool as it was being renovated and booking.com did not mention this when booking! Had a txt from hotel to say no pool but to late as already booked with no free cancellation and we were on our way for a weekend break away from Toulouse city while there on business. So very disappointing ! I’m sure it will be lovely when it’s finished. But had we known we would have booked somewhere else!
7,5 Good
Pros: Good variety of food Clean rooms
Cons: Doors banging all the time- room doors made a very loud noise when neighbours came in or out- disturbed sleep. Our room shook when neighbours let the door shut on its own
9,6 Excellent
Pros: Good variety of food, friendly staff, the view from the room was amazing. It was very family friendly.
Cons: Unfortunately the Spa wasn't working and we could only go to the leisure centre to swim. We choose the hotel as well because of the Spa facility.
10,0 Excellent
Pros: Excellent food, comfy large rooms
Cons: Nothing
8
R1 031+
Overview
Reviews
Set in Encamp, 400 metres from Funicamp, Hotel Mila offers accommodation with a restaurant, free private parking, a bar and a shared lounge. Featuring family rooms, this property also provides guests with a terrace. The hotel has newspapers and a fax machine and photocopier that guests can use. At the hotel every room includes a wardrobe, a flat-screen TV and a private bathroom. Hotel Mila offers a continental or buffet breakfast. You can play table tennis and darts at the accommodation, and the area is popular for skiing.
8,8 Excellent
Pros: Very friendly staff
Cons: The wifi in the room was not good enough
10,0 Excellent
Pros: The hotel was old, but renovated with lots of love and an eye for details. The bed was super comfortable, the breakfast buffett plenty and yummy. We also had dinner for €15 and it was great. Most of the staff is fluent in at least 3 languages (catalan, french, english).
Cons: Lots of stairs, but that is to be expected in a Mountain Area such as Andorra.
10,0 Excellent
Pros: All the staff from the receptionist to the restaurant staff were polite, cheerful and helpful. The food was good value at 15 euro for 3 courses. We stayed for one night, had a meal with wine and after dinner drink for 87 euro's and free secure parking. Good WiFi also included. The rooms were clean and comfortable. Location was quite close to the main town.
Cons: There was nothing from our point of view to dislike about this hotel.
8,3 Excellent
Pros: Staff friendly and helpful. Room adequate. Food adequate
Cons: Difficult parking arrangement
7,9 Good
Pros: Very friendly staff, good food in the restaurant, a nice bar, and a good price. Plus secure indoor parking just over the road.
Cons: The hotel is quite noisy, lots of knocking and banging from other rooms, and noise from the bar in the evening.
10,0 Excellent
Pros: Wonderful staff, couldn't be more helpful and friendly. Food is excellent quality, well cooked and presented. We had dinner and breakfast both had very good choices. Room a good size and beautifully furnished. Located just about a hundred meters from the main road and all the amenities but very quiet. We only stayed 1 night but will stay longer on our next visit to Andorra.
Cons: Private parking was already full but there was plenty of public parking on the 2 adjacent roads. Our trip was too short!
10,0 Excellent
Pros: The room was not big but had everything we needed and the view was to the back of the hotel to a small street which was quiet at night. We had to leave earlier than what we had booked due to a personal problem at home and the hotel kindly agreed to cancel our booking at no charge, which we much appreciated, it was a great customer service from Ana, thank you! If you are going to Andorra, hotel Mila is a great choice.
Cons: Nothing
9,2 Excellent
Pros: excellent hotel in terms of price and quality. A small but clean room, comfortable bed, mattress and pillows, plenty of toiletries and towels. Underground private parking. A good continental breakfast with a large selection of pastries, jams, biscuits and more. Fair Bucking score of almost 9 points as of October 2018
Cons: it would be great to get some hot dishes at breakfast
9,2 Excellent
Pros: We had a very enjoyable stay for 2 nights in August. The location is very good, both within Andorra and within Encamp. The Funicamp is a short walk away, allowing us to leave the car in the garage at the hotel, take the cable car for 6kms to an altitude of 2500m and enjoy a walk to the Llac del Cubil. The view of Encamp and the mountain from the small balcony was very good (please see attached photo). The continental breakfast buffet was very good. I particularly enjoyed the Nespresso coffee, fresh fruit salad, bio muesli, fresh baguettes and bowl of fresh fruit. There was also a choice of cold meats, cheese, jam, cereals, yoghurt, fruit juice, biscuits and gluten free and bio items. The room had two single beds made up to make a comfortable king-size bed. The en-suite shower room was very nice to use. The staff were extremely friendly and helpful.
Cons: The en-suite room did not have a window. Therefore it would have been better if there was a small night light in the en-suite to make getting up at night easier. The en-suite light switch is in the bedroom with the attendant risks of disturbance and consequences.
10,0 Excellent
Pros: The best thing about this hotel was (1) the very friendly staff, and (2) the EXCELLENT restaurant. They offered an excellent full 3-course dinner menu for only 15 euros, and the breakfast was excellent as well. Also, it is walking distance to the ski lift in Encamp, which works in summer as well and is a great way to visit the mountains and go for a hike up there.
Overview
Reviews
Location This hotel is centrally located. Links to the public transport network are located directly by the hotel are restaurants, nightclubs and bars. Shops can easily be reached on public transport lying just 4 km away. Facilities 2 suites, 3 single rooms and 34 double rooms are located on 6 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. A safe, a currency exchange service, a TV room, a playroom, room service and a laundry service are available. Wireless internet access allows guests to stay connected while on holiday. Guests arriving by car can park their vehicles in the garage or in the car park. Bicycle storage is available to guests. There is a bike hire service as well. Rooms Rooms are equipped with central heating. Guests have mountain view from the balcony or terrace, which are standard features of some rooms. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. Internet access, a direct dial telephone, a TV and an alarm clock are provided as well. Cleaning on departure is among the services offered. Bathrooms are equipped with a shower and include a hairdryer. The hotel has non-smoking rooms. Sports/Entertainment The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers horse riding. Ski lifts provide easy access to the pistes. Meals Various dining options are available, including a restaurant (with high chairs), a dining room and a café. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Special culinary options, such as diet meals, are also available. Payment The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.
10,0 Excellent
Pros: Great location,super friendly staff and convenient parking.Will be visiting again and wont hesitate to stay at Del Pui.
10,0 Excellent
Pros: The staff was very helpful since making the reservation and very friendly. Great location.
10,0 Excellent
Pros: We spent a fantastic weekend! We stayed for 2 nights with our 2 years old. Facilities are new and very well maintained, the staff was increadibly nice and welcoming. The location is perfect, just 50 meters away from the main lift. If in La Massana, we will definitely come back!
9,6 Excellent
Pros: The feeling of home. The happy confident knowledgeable staff. The ski storage. The sparkling cleanliness. The breakfasts. The views. The position.
Cons: The room Was difficult to control the heat. We had to have the balcony door open sometimes.
10,0 Excellent
Pros: excellent location, with very good installation, just an overall great experience! I'll repeat
9,2 Excellent
Pros: Modern room, great balcony, buffet breakfast. Not in Andorra la Vella, at about 15 minute drive. Great value for the price I paid. Both staff members I spoke to at the reception were very nice and helpful.
Cons: Not dirty but I did find a bit of hair on the bathroom floor.
9,2 Excellent
Pros: Location
Cons: Breakfast wasn’t included in the price
9,2 Excellent
Pros: Parking garage across at reasonable pricing Friendly staff at check-in
Cons: Breakfast coffee is terrible
10,0 Excellent
Pros: Great location, great staff, clean and modern
Cons: N/A
10,0 Excellent
Pros: Great hospitality from Cristina and syrvia
10
R2 829+
Overview
Reviews
When you stay at Xalet Montana in Soldeu, you'll be near ski lifts, within a 15-minute drive of Soldeu Ski Resort and Pas de la Casa Resort. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
10,0 Excellent
Pros: It’s friendly staff and cosy feel. The room was a reasonable size with a lovely view, bathroom beautifully clean with great walk in shower. The lounge area was perfect for a drink and to relax. The buffet breakfast and dinner offered a great variety and we wanted for nothing. Location was perfect being two minutes walk from the gondola, with the bus stop outside for transfers to the airport and other destinations and near all bars.
Cons: Nothing, we couldn’t fault it.
10,0 Excellent
Pros: Super clean;nice staff very professional; good breakfast; the hotel was full renovated it’s branded new
Cons: Nothing
10,0 Excellent
Pros: Breakfast and dinner was very good. Room was very clean and nice. Wellness area is small but nice and okay when you are just with a few people. Extra free service for the Ski-lockers which are close to the lifts, was perfect. Chantal and all the staff were very friendly and helpful! Location is also perfect and close to everything.
Cons: It is not negative but maybe something to improve: The 'livingroom' area with bar is very nice and cozy but very quiet. Maybe with a little bit more promotion it could be more attractive for the people to chill, playing games or have a nice drink in the afternoon and evening.
8,8 Excellent
Pros: Plentiful buffet style board. Well located, spacious and very clean. The staff were polite.
Cons: If only breakfast could start at 07.45 am. Because the hotel starts breakfast off at 08.00 am and sometimes they don't open up until 5 or 10 minutes later, this means there is a rush if you want to make the early ski lifts and be able to enjoy your breakfast. Spa pool a little on the cool side!
9,6 Excellent
Pros: Hotel is excellently located, just 2/3 minute walk from the gondola station. All staff were extremely friendly and helpful, the receptionist spoke great english and was very welcoming, Marco was simply the best! Our rooms were absolutely spotless when we returned to them each day - one of the cleanest hotels I have stayed in. Decor was modern, simple but really nice. Rooms have great views. Breakfast food was very high quality.
Cons: The rooms were quite hot at night and walls fairly thin - but this wouldn't stop us returning.
8,3 Excellent
Pros: Breakfast very tasty! Staff very friendly! Beautiful view! Small restaurant next door to the hotel - never ate better pizza or lasagne!
Cons: Property doesn’t have restaurant. Breakfast is served in the hotel across the road. Staff is very friendly but it is inconvenient or at least not what you would expect as it wasn’t stated in the description. Also the fireplace!! It’s not working due to some reason, it was the main reason why we chose this hotel actually and it was quite embarrassing when we were told it is not use.
10,0 Excellent
Pros: The staff was awesome, especially the bar and kitchen team. The proximity to the Gondola with a locker service for skis and boots was excellent. Best value for the money for skiing in all of the EU that we have been to.
Cons: Local bus and taxi service when snowing is unreliable at best.
9,2 Excellent
Pros: - Rooms spacious, modern, comfortable and clean. - Very friendly staff - Breakfast was great - We did not use the spa
Cons: - Extra charge for spa area
9,6 Excellent
Pros: Good staff
Cons: Not much
9,6 Excellent
Pros: So cosy friendly
Cons: No tea or coffee facilities in your room
11
R1 812+
Overview
Reviews
A stay at Hotel Metropolis places you in the heart of Escaldes-Engordany, just a 5-minute walk from Caldea Spa and within a 5-minute drive of Pyrenees Andorra Shopping Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
9,6 Excellent
Pros: The location was perfect, rooms were comfortable, quiet and great bathroom with rain shower.
Cons: Breakfast was ok
10,0 Excellent
Pros: All right :)
10,0 Excellent
Pros: Excellent hotel. We had two connecting rooms for our family. Very quiet, pristine condition, comfortable beds, plenty of space. The buffet breakfast was very good, particularly as we needed to leave before most cafes etc opened. We reserved a car park and were happy to find it was secure and we could come and go easily without fussing with tickets.
10,0 Excellent
Pros: Simply first-rate in every respect. A modern well-maintained building, stylish modern rooms, wonderful staff,convenient on-site parking, and the best breakfast offerings I have encountered. What’s not to like? At the off-season rate of €90 a night, it was absolutely a steal.
Cons: Not a thing.
10,0 Excellent
Pros: Everything! Very friendly and helpful staff. Spacious, interesting designed rooms. Option of connected rooms. Very clean. Amazing breakfast and hotel restaurant. Good AC. Nice cosmetics sets :) Water and candies in rooms.
Cons: It would be nice to have coffee/tea sets in rooms.
10,0 Excellent
Pros: Hotel metropolis has been recently renovated and as a result is very clean and fresh. Huge comfortable bed was firm and comfortable and the location was very convenient.
Cons: Absolutely nothing.
9,2 Excellent
Pros: Location is great. Room very comfortable, the beg is extremely comfortable! Breakfast is nice.
9,6 Excellent
Pros: Comfy room. Great bed and amazing bathroom. Loved the shower details and the sensation lights. Very modern fit out .
6,7 Good
Pros: Breakfast was good. Location is great. Its less than 10 mins walk to shopping street. The area is quiet. The room is clean and comfortable.
Cons: It would be great if instant kettle is provided in the rooms. However there is a little struggle when sleeping as the rooms gets warmer halfway and opening the window to sleep doesn't feels that safe.
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12
R1 857+
Overview
Reviews
With a stay at Hotel Font d'Argent Canillo, you'll be centrally located in Canillo, within a 15-minute drive of Soldeu Ski Resort and Caldea Spa. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
8,8 Excellent
Pros: Great Location Great Staff Great Vacations
9,6 Excellent
Pros: The reception staff was great, especially Barbara. The dining room staff was very helpful and accommodating.
Cons: Pool/hot tub hours were too short.
9,2 Excellent
Pros: Good buffet breakfast, nice airy large room, comfy bed, slept well.
8,8 Excellent
Cons: Garage is too tight.
8,3 Excellent
Pros: Breakfast and location very good
Cons: Staff was not so friendly
9,2 Excellent
Pros: Ligging is perfect
4,6 Okay
Pros: Le parking, les armoires à ski sécurisées par chambre au sous-sol
Cons: I have never seen in my life so unfair and unpolite services and management in a restaurant. The restaurant close at 10:30am. At 10:30 they take all the products and ask you in very bad words to go out of the restaurant in the same time. It seems that you disturb them. This is a fact but they could say this in nice words, not with rough words and to be unpolite. The products were every days the same. It was mushrooms on tomatoes after some days... The view of the bedroom right on a wall of stones and on the other side just on the main road.
10,0 Excellent
Pros: The spa was superb, the staff were excellent, the location was perfect.
Cons: The food was ok.
9,2 Excellent
Pros: The hotel was nice and modern. Our room was spacious and relaxing. We had everything we needed for a ski trip. The staff were extremely helpful. The breakfast was also good. The location is very central and close to the main Canillo lift.
Cons: I think the SPA could have been included in the price.
9,2 Excellent
Pros: Good breakfast, nice touch from the owner / manager to pass by each table asking if everything is ok. Wifi, clean, pool, sauna, room size, beds, all very good. There is safe parking on the street for 3 Eur a day - night is for free
Cons: The furniture is just a little dated and the tv Is small ish... Is located on the main road and after 23.00h nothing is open to buy a bottle of water
13
R1 414+
Overview
Reviews
Hotel Màgic Ski a hotel with great spaciousness and in a rustic atmosphere. It has 84 rooms (double, triple, quadruple and Suites) for up to 5 people. They have free internet, satellite TV, mini-bar, full bathroom (shower or bath) and hairdryer. There are rooms adapted for people with reduced mobility. Enjoy its buffet restaurant with show cooking, cafeteria, parking, Chiquipark for children, large Water area - Fitness Area with: jacuzzi, sauna, Turkish bath, pool, hot sun loungers and gym.
10,0 Excellent
Pros: The rooms were comfortable, the staff friendly, the pool was great and the parking is good for a 9 seater van to fit! Great location for mountain biking at Vallnord.
5,8 Okay
Cons: Big groups of people jumping onto the buffet like they had never ever had food before.
6,3 Good
Pros: It’s really as the name suggests a sports hotel so I was not surprised with what I found I would have rated the hotel hire had I gone there to mountain bike.
8,8 Excellent
Pros: Very nice staff; efficient, friendly and helpful Great location for skiing, very close to the cabin Good restaurant, variety of dishes to choose from each day and not the same every day
Cons: The room was too warm at night
7,5 Good
Pros: Location is fantastic ! Two minutes to la Massanassa góndola
Cons: The spa area and facilities are pretty poor... However, works well
7,9 Good
Pros: For what we paid, it was actually very decent (but keep on mind it was in offseason). The staff was very friendly and helpful. The beds were very confortable. Generally a good place for the purpose of our weekend riding the bike park.
Cons: It doesn't really look like a 4 star hotel. The toilet in particular was very poor. The shower was useless, no pressure at all and it was all plastic and broken in two parts. The sauna and the pool are very very small.
8,3 Excellent
Pros: Clean and smart looking hotel right at the bottom of the lift. Excellent breakfasts and a really good dinner buffet - important as there’s not many good restaurants in town. Mostly very friendly & helpful staff.
Cons: Breakfast ‘police’ check and stop you if you leave the restaurant with more than a crust in your hand. Price is overall a little steep especially if you want to use hotel parking (not really another option la Massana).
9,6 Excellent
Pros: Excellent front desk service Good breakfast Excellent location
Cons: dust in room and cafeteria closed after 10,00pm
9,2 Excellent
Pros: Great location with secure parking, super friendly staff, food excellent great value for everything would definitely return
Cons: There was not anything I didn't`t like
8,8 Excellent
Pros: especially staff at check in reception where super helpful thank you
14
R678+
Overview
Reviews
Conveniently set just 800 metres from the main ski station in Soldeu, Hotel Roc offers good-value accommodation in the Pyrenees. Free Wi-Fi is available throughout and the bar offers live music. The functional rooms at Hotel Roc de St Miquel include a tea and coffee maker, and private bathroom. Rooms are cleaned daily. Roc’s restaurant offers a daily menu and à la carte options. A breakfast buffet is served and the bar has a wide variety of beers, wines and spirits. The hotel is open all year round for snow sports in the winter and outdoor adventures in summer, such as cycling and hiking. A bus stop at the end of the hotels' drive way connects guests to other major destinations in Andorra.
8,3 Excellent
Pros: Nice to stay in a traditional Andorran hotel. Helpful staff, great food, warm and clean.
Cons: We had to go home.
9,2 Excellent
Pros: The owners and staff are very welcoming and friendly and nothing is too much trouble. We felt at home as soon as we arrived. Hotel and food/drinks are excellent value for money. Great traditional home cooking and plenty of it. The lift up to the local ski center each morning was a very welcome surprise and much appreciated. Would love to come and stay again.
9,6 Excellent
Pros: Breakfast and dinner both great value for money. Staff friendly and helpful. Bed really comfortable
Cons: For the money, everything was excellent
9,2 Excellent
Pros: Between 9am and 09:30an the hotel transport guests up to the main gondola each day. Otherwise it’s a slight uphill walk of around 12 - 15 mins. Boots and skis can be left in lockers at skis hire shop or the main gondola station. This means walking back to the hotel at the end of the day (downhill for 10 mins) can be done in trainers. Also, good idea to pay the extra €18 on the lift pass to get lunch on the mountain (one voucher for each day). Good basic food and saves money. Never paid more than €4.50 for a pint - even in the 4 star hotels facing the Soldeu slopes. Great value resort !
Cons: Nothing at all.
8,3 Excellent
Cons: Too many stairs
10,0 Excellent
Pros: The staff was fantastic! They have great advice on hikin trails making the experience one of a kind. The common room also has plenty of games and sitting areas. The bar is reasonably appointed as well. Would recommend for families.
Cons: The decor is basic but clean
9,2 Excellent
Pros: Nice friendly place, clean and comfortable, good breakfast. Easy access to village of Soldeu and El Tarter free car park for chair lift.
Cons: It was all great, especially considering the price.
10,0 Excellent
Pros: Varied breakfast and excellent lunch menu at reasonable price
Cons: Nothing
10,0 Excellent
Pros: Food is amazing get the dinner option.
Cons: Nothing
10,0 Excellent
Pros: Nick and his team were fantastic. We arrived very late / early morning 5am on a flight from London. Unfortunately the hotel had overbooked. However Nick immediately made us feel at home, offered us showers, breakfast and a ride up to the chair lifts. Dinner at night was also a delicious 3 course feed. Highly recommended. Thanks for making our time in Andorra an enjoyable one - despite the initial hiccups! Would come back for our 3rd season.
15
R1 562+
Overview
Reviews
With a stay at Hotel Canaro & Ski in Soldeu, you'll be near ski lifts, within a 10-minute drive of Soldeu Ski Resort and Grau Roig Ski Resort. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
9,2 Excellent
Pros: Close to main gondolas with hotel,s own transport to lift stations. Hotel has rent ski, nice restaurant with beautiful view to ski lifts and pistes, close to good restaurants. Has a good breakfast, nice staff, is clean and quiet. Also close to Andorra (15 min. drive). Hotel has free wi-fi and parking space.
Cons: I suggest to leave few bottles of water in a hotel room for late coming people or install a machine with some kinds of drinks. All other things were ok.
9,2 Excellent
Pros: Hotel was very nice / breakfast /dinner all were exceptional and staff was wonderful especially Edurne who speaks English and very helpful. Rooms were spacious and clean
Cons: Only probem is that you need to take a hotel van to get to ski area // only takes 5 minutes and they run the van continuously but seats only 8 so if you are leaving when everyone else is a bit of a problem so not that big of a deal but if you want to get to town for dinner later in the evening it is a bit of a logistical problem because the walk up the hill is a bit long 20 min. But on the other hand the food at the restaurant there is excellent
9,2 Excellent
Pros: Thoroughly modern four-star hotel with spacious rooms, really nice bathroom with large bath
Cons: Wifi was of the type that covered the hotel and immediate surrounds - thus not genuinely secure
9,2 Excellent
Pros: This is a really nice hotel with very helpful, friendly and service minded staff. We were VERY well taken care off. The hotel is next to a beginner's slope, so this is a great place to stay for those that like to learn how to ski. As experienced skiers, we decided to go to Soldeu to take the gondola to the top and we used the free shuttle service offered by the hotel. The ski rental place located below the hotel also offers 20% discount to hotel guests.
Cons: The only think to point out is that the pillows could have been better, but overall very happy.
10,0 Excellent
Pros: Excellent service excellent staff excellent parking for motorcycling in secure underground car park excellent rooms facilitys
Cons: Nothing was wrong anywhere
9,2 Excellent
Pros: Nice hotel with pleasant staff and everything. The breakfast is probably better in the winter where there probably are much more guests. It was still totally ok now.
Cons: The gym only provided some condition exercise, no upper body machines (except for a row machine) or free weights.
9,2 Excellent
Pros: ready supply of fresh hot chocolate at breakfast for the kids.
10,0 Excellent
Pros: Friendly staff. Comfortable hotel. Good food.
Cons: Nothing
9,6 Excellent
Pros: This is a great little hotel with excellent helpful staff. The room is of a very high standard. The bathroom is excellent with a heating lamps and a very large amount of amenities restocked every day. Having a small ski slopes for beginners is great. I also used the free shuttle bus to the gondolas. WIFI is excellent.
Cons: While the bedding was top class - Two (made up) single beds pushed together - doesn't make a double bed. There was enough pillows supplied - should my wife require a pillow wall, so a gap in the bed wasn't required...
7,9 Good
Pros: Good size bar . Lots of relaxing areas
Cons: Not enough staff
16
R2 549+
Overview
Location This apartment hotel is located in the tourist centre of Canillo and is only a few minutes from the town centre. Grandvalira ski area lies within easy reach of the hotel. Shopping venues, bars and restaurants are to be found in the vicinity, as are links to the public transport network. Facilities The apartment hotel welcomes guests in a 3-storey building with a lift and 15 apartments. A safe, a TV room and a laundry service are available. Guests arriving by car can park their vehicles in the garage or in the car park. Rooms Rooms are equipped with individually adjustable heating. Valuables can be securely stored in a safe. A kitchenette with a refrigerator and a microwave is also provided as standard. A television with satellite/cable channels ensures additional comfort. A hairdryer is provided in the bathrooms. Meals Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and a dinner à la carte or as a set menu are served every day. Payment All major credit cards, including VISA and MasterCard, are accepted for payment.
17
R1 120+
Overview
Reviews
With a stay at Golden Tulip Andorra Fènix in Escaldes-Engordany, you'll be within a 5-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
10,0 Excellent
Pros: excellent hotel more than good value for money
10,0 Excellent
Pros: Lovely hotel nice rooms and comfortable bed
8,3 Excellent
Pros: 3rd time to stay in this hotel, so familiarity
Cons: Bar not manned, in order to get a drink one had to go into the restaurant
10,0 Excellent
Pros: Hotel was super helpful after I had made a mistake with the date. Great stay. Dinner in the evening was very good and good value for money.
8,3 Excellent
Pros: The location.
Cons: The room without views
7,5 Good
Pros: Good location, near the shopping mile + the spa Provided parking facilities - which is somewhat competitive (€20 a night) Room was large and spacious
Cons: The reception tended to be poorly staff (1 person working) so when queues of people arrived. It often took a long time to be served. If you bring a car, the staff take your car keys for security reasons - which made getting things out of the car difficult at times (especially if the garage desk was unmanned)
8,8 Excellent
Pros: Breakfast excellent 10 out of 10, good position right in centre
Cons: Evening meal was bad sent my chicken back seemed undercooked to me, same piece returned overcooked, didn't eat it nothing offered in return or apology, said I didn't want to pay for it on checkout as it had been billed on my account and they took it off bill. Parking absolute rip off €20 per night
9,6 Excellent
Pros: Did enjoy the excellent location and the quality of the hotel given it's price. Staff are welcoming, breakfast selection is plenty and very good quality indeed.
Cons: A little difficulty communicating if you don't speak Spanish. Apart from that everything is alright.
10,0 Excellent
Pros: Great place to stay. ...
Cons: N/ A
10,0 Excellent
Pros: Everything! Great staff, location and breakfast was exceptional value for money. We really enjoyed our stay.
18
R1 341+
Overview
Reviews
Visitors to Les Escaldes will find that the Roc de Caldes & Spa is a fantastic accommodation choice. This property features Wi-Fi in designated areas. In their spare time, guests can explore the hotel's surroundings. If you demand a high level of service, our guests have indicated that this hotel has excellent standards.
9,6 Excellent
Pros: The place was 1970's chic. The rooms were huge, with balconies. The bathroom palatial with every toiletry item you could think of. We were off season and they comped each room with a bottle of Cava and a tin of Danish butter cookies. Breakfast and dinner were very enjoyable. It is a lovely dining room. The staff was very friendly.
9,6 Excellent
Pros: The hotel was quiet and as such the staff numbers had been reduced; however, the staff that were there looked after us very well indeed. In fact, it was one of the best stays we had on our 9 week road trip. We had dinner and breakfast at the hotel. All of the food was fresh, magnificently prepared and served by the most wonderful lady. The room or should i say suite was fantastic. Large, airy, well furnished, clean, plush, luxurious and relaxing. We had a nice view out of the balcony too, which was a bonus. We arrived before the bar was open and the lady on reception offered to serve us wine in the veranda garden until the bar/restaurant opened. The wine, a white Spanish Rioja was very nice, cold and at a very low price too!
Cons: There is a significant improvements project going on at the adjoining annex, but, whilst it is a bit of an eye sore, never spoiled our stay. The location is great for views, but the downside is there's a bit of a walk up quite a steep hill if you want to venture out. This didn't bother us on this stay, as we were using Andorra as a bolt hole stopover.
8,8 Excellent
Pros: The room was massive, the bed was comfy, and although the sound system did not work, we didn't really care. The design is a bit outdated (the kind where you would expect a child on a corridor riding a tricycle), they really want to sell 5*, but they would have been better off just settling with 4. The on site parking is great, but it is limited.
Cons: If you are not a meat eater, make sure to let them know in advance, otherwise all you gonna have is some salad and tomatoes. To be fair once we confirmed the dietary requirements there was a meal prepared for us on the following morning. The waitress was really helpful, but was limited due to being alone on shift. Using the tiny pool they have for an extra 8 Euros is a bit much, especially that you cannot use it until 4pm. Bare that in mind, there are half done constructions around the hotel... Maybe call it 5* once the hotel has been finished. I seen comments suggesting the construction is there for a while.
9,6 Excellent
Pros: Great hotel!
Cons: In 2019 the staff didn’t know what is vegan breakfast
10,0 Excellent
Pros: Everything was excellent. The room is really BIG, clean and luxurious with nice balcony with view. Stuff was very kind and helpful and welcome us with Danish cookies box and a bottle of champaigne! Free parking.
Cons: GPS doesn't indicate correctly the entrance to the hotel and you may be confused. This is not a comment against the hotel, but just a note to help other travellers.
5,0 Okay
Pros: Spacious room
Cons: Half the hotel being built, no mention of this when booking... almost missed the hotel as we thought it was a building site. No shower in the room.
10,0 Excellent
Pros: I've Never met a staff so kindly like there, he spa was perfect with a nice view of mountain landascape also from the terrace of my room,
Cons: Personally I don't like moquette even if it was very clean
9,6 Excellent
Pros: Lovely big room and comfy bed, enjoyed the complimentary cava and biscuits. We would love to ccome back some day.
Cons: A minor gripe only ... no power points next to the bed, and almost all others were in use, so had to unplug for chargers etc. Otherwise, a lovely stay and highly recommended!
9,6 Excellent
Pros: Amazingly sized rooms, bed was huge and so comfy. It was my fiancees birthday and a small little birthday cake was brought to the room as well as a bottle of cava and cookies on arrival. Can’t fault anything. Location is a little further out but as i needed space to park my truck this hotel was perfect and the walk isn’t far. Would love to come back to Andorra and this hotel will be top of my list again. Thankyou
7,1 Good
Pros: The staff were very helpful.
Cons: The room was too large, and seems old.
19
R2 004+
Overview
Reviews
When you stay at Hotel Rutllan in La Massana, you'll be near ski lifts, within a 10-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
7,1 Good
Pros: Spacious, nice swimming pool and good buffet breakfast
Cons: Decoration is really old style and need a bit of update
9,2 Excellent
Pros: Mostly everything. Breakfast pretty good. Restaurant as well good quality of food and service. Reception. Waiters. Chefs all took welcoming and warm care for us and our dog. Location is fantastic close to tourism office (which works brilliantly as well) and close (in front of) to mountain cabin tram. Pool and Spa are excellent truly meaning it. But again mostly grateful for the people working there.
Cons: Its August and was kind of hot. Rooms were preserving well the heat. However still a fantastic overall room
8,8 Excellent
Pros: - Great location close to Andorra la Vella and next to the ski lift - Friendly staff - Good breakfast
Cons: - Spa is not open in the morning and they charge for it additionally! We booked because of the spa and then couldn't use it. - The rooms are a little old fashioned
5,4 Okay
Pros: Very nice staff!
Cons: The whole hotel smelled VERY much of perfumed cleaning products. Dangerous for people with asthma and allergies!
9,6 Excellent
Pros: Exceptional service from all staff at the hotel. Nothing was a problem to them even though we arrived quite late in the evening. Restaurant served us a beautiful meal even though it was 10 minutes before closing.
Cons: Bed wasn’t very comfortable.
9,2 Excellent
Pros: Cosy log fire.... lovely! Continental breakfast was great. Free parking if you get there early... ;)))
Cons: N/A
10,0 Excellent
Pros: Impeccably clean, great location, superb spa facilities - exceptional value
Cons: A fan in the room would’ve been a welcome addition
7,5 Good
Cons: Free parking was full, so then the garage was actually 11 euros per night. That should be communicated up front.
10,0 Excellent
Pros: We sampled the a la carte menu which was excellent.
8,8 Excellent
Pros: Amazing interior design, starting from reception and ending with the room itself. Very good breakfast offering wide variety of food. Nice views from the balcony. Picturesque location. Easy to get to the capital city by bus, as there is a bus stop close to the hotel.
Cons: Wi-Fi speed is not acceptable for this day and age - okay for checking messages and maps, but streaming media is practically impossible. Hotel facilities haven't really been explained to me in great detail.
Overview
Reviews
With a stay at Guillem in Encamp, you'll be within a 10-minute drive of Caldea Spa and Pyrenees Andorra Shopping Centre. This ski hotel is 7.9 mi (12.7 km) from Soldeu Ski Resort and 12 mi (19.3 km) from Pal-Arinsal Ski Resort.
Rooms
Make yourself at home in one of the 74 guestrooms featuring minibars. Conveniences include phones and safes.
Amenities
Spend the day on the slopes, or enjoy other recreational amenities, which include an indoor pool.
Dining
At Guillem, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Business, Other Amenities
Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
7,5 Good
Pros: The buffet dinner is good with children.
Cons: Be aware that the hotel's underground car park is extremely difficult to access and exit in anything bigger than a small hatchback car. It would be impossible for bigger vehicles. Public company car parking is available above ground.
3,3 Mediocre
Pros: Location good. Everything else very poor.
Cons: Even though we requested a room with a mountain view and received confirmation that it would be available, we were given a dirty room with a view of a concrete wall and a pillow with a disgusting white patch dried on. It was midweek on low season and the front desk said we would have to pay extra to change rooms. Front desk guy was snotty. And even though it says they have room service, THEY DO NOT HAVE ROOM SERVICE AT ALL. Unless you want to "get a plate full of stuff from buffet and take it to your room" Never would have stayed here if I had known.
8,8 Excellent
Pros: The staff from reception were very helpful and kind, easing all demands and expectations. The parking had very good parking space and was high enough for my car (with a box installed - around 2 m high). The swimming pool was lovely. We know Andorra as we cross it often and we go for shopping and so on, and this area, landscapes are very beautiful. Pity that we didn't have enough time to try any other spa facilities and treatments. But the dinner was very good and the two young waiters who served us were very helpful and understanding, taking into account that we have 2 very demanding little kids (a toddler and a baby). We would give over a 9 or even a 10 but some staff issues cited in the negative points were a little bit disturbing and make we feel obliged to mention and to give a mark which, a little bit, underrates the hotel itself.
Cons: We are obliged to tell that some staff in the morning breakfast restaurant (except for a young bold waiter and a young girl who were also in the evening dinner and were really very helpful and very kind) were EXTREMELY unpleasant: a middle age waiter and what it the other one (probably a Portuguese woman) who seemed to be in charge of the breakfast time. It seemed they were all the time starring at us in a very unpleasant way and making us feel extremely uncomfortable during the breakfast time, not to say that the woman was extremely unpleasant to my kids. It is a pity as it gives a very bad impression of a hotel whose staff, in general, is very kind and very helpful, and that it has really very good facilities and it is greatly located in the way to Catalonia/Spain and France and near all the skiing facilities and the big centres for shopping.
7,1 Good
Pros: Friendly stuff. Good location - walking distance to funicamp, local shops and restaurants. Short ride to Andorra de la vella Free access to Sauna + pool + jacuzi. Nice community room with a fireplace. Underground garage with ski equipment locker. Discount for the local ski equipment rental shop. Free table tennis is available in the gym
Cons: Poor variety and average quality of food and drinks for breakfast. No bathrobes (need to rent them) and no free water in the room. Rather small rooms. The gym is just a joke - lots of space with no equipment of what so ever. The one that is there is not really usable and in poor condition. Shower rooms in the spa area could be better. A bit old and tired hotel in general.
7,9 Good
Pros: The Hotel allowed us a free early check in (10am) and we paid a small charge for a late check out (5pm). This was much appreciated and meant we got extra time on the slopes! The Grandvalira ski area is really good.
9,6 Excellent
Pros: Much larger and nicer than initial impression. Used the spa and pool and had excellent recommendations from staff with regards to local restaurant.
10,0 Excellent
Pros: Spa area
Cons: The parking was full. Had to find other location to park.
6,7 Good
Pros: Good location, staff explained everything, provided all necessary information. I bought ski pass at reception. Very clean rooms, good breakfast for 8 eur.
Cons: This is not 4 star hotel. Rooms need to be repaired. Almost no cold water, everything is old in the room. Bed is short - around 1.8m. Locker only after 20 eur deposit, very old with real key, not with pin code.
10,0 Excellent
Pros: Everything- clean and comfortable rooms, attentive and helpful staff, good facilities including safe under cover car parking and ski store
Cons: The only negative for me personally was that the beds were too soft
