Hotel Mila

Very friendly staff

The wifi in the room was not good enough

We had a very enjoyable stay for 2 nights in August. The location is very good, both within Andorra and within Encamp. The Funicamp is a short walk away, allowing us to leave the car in the garage at the hotel, take the cable car for 6kms to an altitude of 2500m and enjoy a walk to the Llac del Cubil. The view of Encamp and the mountain from the small balcony was very good (please see attached photo). The continental breakfast buffet was very good. I particularly enjoyed the Nespresso coffee, fresh fruit salad, bio muesli, fresh baguettes and bowl of fresh fruit. There was also a choice of cold meats, cheese, jam, cereals, yoghurt, fruit juice, biscuits and gluten free and bio items. The room had two single beds made up to make a comfortable king-size bed. The en-suite shower room was very nice to use. The staff were extremely friendly and helpful.

The en-suite room did not have a window. Therefore it would have been better if there was a small night light in the en-suite to make getting up at night easier. The en-suite light switch is in the bedroom with the attendant risks of disturbance and consequences.

The room was not big but had everything we needed and the view was to the back of the hotel to a small street which was quiet at night. We had to leave earlier than what we had booked due to a personal problem at home and the hotel kindly agreed to cancel our booking at no charge, which we much appreciated, it was a great customer service from Ana, thank you! If you are going to Andorra, hotel Mila is a great choice.

Nothing

The best thing about this hotel was (1) the very friendly staff, and (2) the EXCELLENT restaurant. They offered an excellent full 3-course dinner menu for only 15 euros, and the breakfast was excellent as well. Also, it is walking distance to the ski lift in Encamp, which works in summer as well and is a great way to visit the mountains and go for a hike up there.

Staff were really friendly and helpful throughout our stay and our room was modern and clean. Although encamp is far out from the capital there was a bus stop situated down the road from the hotel and only cost us 1.85€ each way which meant it was easy to get to Andorra La Vella. We had a large amount of goods in our car and felt more than comfortable leaving it in the secure parking as you needed a key to access it, this was also free which was an added bonus. The continental breakfast also had a large array of choice and staff brought us drinks each morning.

Although the bedroom and bathroom were lovely and modern, the downstairs decor in the lobby and restaurant was slightly dated and could do with an update apart from that we had no problems.