Guest reviews
Overall rating
6,6
Good
Based on 10 reviews
Cleanliness
6,8
Comfort
6,8
Pickup/dropoff
6,2
Value for money
6,8
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
car smelled
friendly staff
-
10,0
Pros: Courtesy, friendship
review from
-
2,0
Cancelled my reservation with 30 minutes notice
Pros: Nothing.
Cons: They called me 30 minutes before pick up to tell me they didn't have a car for me and made no effort to fix the situation. They were very unapologetic and didn't even care to offer any useful help.
review from
-
6,8
Too busy talking
Cons: Staff at drop-off were far more interested in continuing with what appeared to be a personal conversation with a friend/customer rather than helping those standing next in line.
review from
-
4,0
Competition is way ahead...
Cons: They don't pick you up even if close proximity as only one person. They probably many customers to across the street at enterprise. The insurance purchased online is dreamed upon as it's in expensive but has worked some not for others. so cancelled Alliance insurance and purchase one with budget. Would have been easiest to go with enterprise...less frustration and head. I agree with someone else I was quickly ushered out but if given more to understand the important features of the car such as headlights and gas tank would be helpful.
review from
-
4,0
Cons: The pickup manager was rude and the car smelled strongly of cigarettes.
review from
-
7,6
Convenient Location good value
Pros: I needsd a car for weekend and this place was extremely close to my hotel. They have Budget and Avis rentals. Seems like they are running lean to provide competitive prices. Same guy on pick up and drop off Sunday.
Cons: Upkeep of location and cars not up to same standards as typical airport locations. My car was a bit dinged up inside and out. I just needed to get home. But the inside was not that detailed and maybe would not be good for using car for driving clients for example. Mechanically car ran very well. Overall for the value I would use again
review from
-
6,8
Too busy talking
Cons: Staff at drop-off were far more interested in continuing with what appeared to be a personal conversation with a friend/customer rather than helping those standing next in line.
review from
-
7,6
Convenient Location good value
Pros: I needsd a car for weekend and this place was extremely close to my hotel. They have Budget and Avis rentals. Seems like they are running lean to provide competitive prices. Same guy on pick up and drop off Sunday.
Cons: Upkeep of location and cars not up to same standards as typical airport locations. My car was a bit dinged up inside and out. I just needed to get home. But the inside was not that detailed and maybe would not be good for using car for driving clients for example. Mechanically car ran very well. Overall for the value I would use again
review from
-
2,0
Cancelled my reservation with 30 minutes notice
Pros: Nothing.
Cons: They called me 30 minutes before pick up to tell me they didn't have a car for me and made no effort to fix the situation. They were very unapologetic and didn't even care to offer any useful help.
review from
-
4,0
Competition is way ahead...
Cons: They don't pick you up even if close proximity as only one person. They probably many customers to across the street at enterprise. The insurance purchased online is dreamed upon as it's in expensive but has worked some not for others. so cancelled Alliance insurance and purchase one with budget. Would have been easiest to go with enterprise...less frustration and head. I agree with someone else I was quickly ushered out but if given more to understand the important features of the car such as headlights and gas tank would be helpful.
review from
-
4,0
Cons: The pickup manager was rude and the car smelled strongly of cigarettes.
review from
Other suppliers in Bethesda scored
Where can I find Budget hire cars in Bethesda?
7103 Democracy Boulevard, Budget car hire
Address
7103 Democracy BoulevardPhone
+1 301 469 4707FAQs about hiring a car from Budget in Bethesda
How many car hire locations does Budget have in Bethesda?
Budget has 2 car hire locations in Bethesda. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Dulles Intl Airport (IAD)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Dulles Intl Airport (IAD)?
Yes
Does Budget have a car hire location at the airport: Reagan-National Airport (DCA)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Reagan-National Airport (DCA)?
Yes