|"staff very friendly and helpful"||(in 68 reviews)|
|"We loved our panoramic room!"||(in 63 reviews)|
|"Great location, great facilities, friendly staff."||(in 73 reviews)|
|"Extra parking fees!"||(in 11 reviews)|
|"No hot tub."||(in 5 reviews)|
|"Poor water pressure"||(in 5 reviews)|
I found the sheets on the bed rather rough.
Pricey but in a good spot
Convenient location, very nice rooms
I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.
The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Paying for parking. They clearly own the garage I think they could include parking for their guests.
Nice locatio and accessible to main attractions
Didn't get room we booked
The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not super clean. Mold in sinks and lobby toilets were clogged.
Cancelled our stay due to rudeness and apathy from
There was a mistake in our reservation dates. The front desk staff was so rude and apathetic about it, we cancelled our return stay with them. Neither one said they were sorry about the mix up, never smiled, kept saying they were totally booked — we had been walking in the rain from the bus and obviously needed help. Customers ultimately decide who receives their money!
Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
A Restorative Saty
Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
Great Location, Luxurious
Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.
Quiet except for airplane noise overhead (from higher floor room.
We originally had a reservation for 3 days. We were a late check-in. However when we arrived the first night they were fully booked and had to get us a room at a different hotel. That experience did not go well but the Hilton Boston Back Bay did everything to help us.
The location, loved the views, easy access to all attractions.
Found a dirty sock and hair grips lying on the floor
Big bedroom, confortable bed and pillows. Staff very helpfull. Good location, near the subway.
Just the price of the WIFI in the room. But you can go in the business center and it's free.
What a fantastic Hotel. Staff were Brilliant.Best Hotel I ever Stayed in.
Would never say a bad word about this Hotel.
yes it was good
yes it was good
excellent service, bright spacious hotel, ideally located near tourist attractions & shops, very quiet hotel
The hotel was spotless and very comfortable, and the staff were very helpfull
Felt it was a bit overpriced, and a bit far out of the city
very friendly staff, good exercise room facilities: would have liked a regular coffee maker in the room or at least a lot more packets of coffee for the machine in the room.
bathroom was a little small but adequate.
The comfort,cleanliness and good location for ammenities including easy transport (for areas of local and historical interest) and for good resturants etc.
this hotel is located conveniently to everything we wanted to see, tours, Red Sox game, good food, quiet, comfortable and safe.
bed too soft
The Boston Hotels Hilton Boston Back Bay is located within a 15-minutes’ walk of Fenway Park and the Charles River Basin. The Beantown Trolley stops in front of the hotel and offers transport around the area. This air-conditioned hotel boasts 390 guestrooms along with 15,000 square feet of event space. It is completely non-smoking and four minutes from Logan International Airport.
This hotel offers guestrooms, suites, and accessible rooms for guests. The rooms are decorated in soft teal with accents of dark wood and furnished with the Hilton Serenity Bed with Serta Suite Dreams Bedding. Rooms include a spacious bathroom with complimentary bathroom amenities and granite countertops. Suites also offer a sofa bed while accessible rooms have tubs or roll-in showers.
All rooms and suites have a large-screen LCD television with premium cable channels, spacious work desks, ergonomic chairs, mini-fridges, and complimentary high-speed wireless Internet access. Some rooms include stunning views of the Boston downtown area.
There are a few dining options at Hilton Boston Back Bay including CP Express which offers freshly-prepared meals that are ready to go. There is a Corner Pantry that offers drinks, snacks, travel supplies, and sundries. Guests can also dine at Forty Dalton, which offers dishes made with fresh ingredients for breakfast. Also on site is the Lobby Café & Bar which serves coffee beverages in the morning and an all-day menu the rest of the day.
Guests will find many attractions in the area of the hotel including The Mapparium, Hydes Convention Center, Berklee Performance Center, and the Boston Symphony Orchestra.
based on 747 reviews
Policies vary by room type and provider.
All reservations at Hilton Boston Back Bay – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Boston Back Bay is located at 40 Dalton Street in Back Bay, 2,7 km from the centre of Boston. Fenway Park is the closest landmark to Hilton Boston Back Bay.
Check-in time is 16:00 and check-out time is 11:00 at Hilton Boston Back Bay.
Yes, Hilton Boston Back Bay offers free Wi-Fi.
No, Hilton Boston Back Bay does not offer free parking.
No, Hilton Boston Back Bay does not offer free airport shuttle service.
Hilton Boston Back Bay is 6,6 km from Boston Logan Intl. Hilton Boston Back Bay is 18,7 km from Norwood Memorial.
No, pets are not allowed at Hilton Boston Back Bay.
Yes, Hilton Boston Back Bay has a pool on-site.
Hilton Boston Back Bay has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Back Bay is known for: shopping, restaurants, brownstones, brunchMore