Holiday Inn Express & Suites Mall Of America - MSP Airport

Air conditioning. Location.

In disrepair, not maintained at all. Have to put a double-sided door hanger to have bed made, towels, room cleaned /donotdisturb.Noisy refrigerator had to disconnect to sleep.No cloth hangers.Noisy water pipes woke us up whenever other rooms showered.

I would suggest this as a last resort, or for thos

What did I like? It was close to the airport. The staff was friendly.

What did I not like? Well, the first thing I noticed was the black mold growing in spots on the edge of the tub. The smell of decay in the hotel room. The outdated AC unit. Tears in the carpet. The water pressure in the sink was stronger than the shower pressure. The clientele itself is scary, I was offered cocaine in the hallway and could hear babies screaming through the walls mixed with angry yelling. Doors slamming throughout the night. I did not sleep in the sheets, and I did not trust the pillows either.

The american-ness

Beds were comfortable and room was clean.

Funiture in room needed to be upgraded.

It was very affordable compared to anything else in the Mall of America vicinity.

The image of the pool on the website is misleading

The price.

The room doors were dirty. They have dirt and spots of grease. The carpet needs to be steam clean. In my opinon the inside of the hotel needs to be update. The TV, bed and pillows were great!

We ended up with rooms that had shower/baths and was advertised to only have showers in the rooms. Also in booking two rooms and staying three nights, we were given one room that had a stove and sink in it also. That was great! We only heard one plane the first night we were there. No problem sleeping.

When we used the towels in our room at night for the pool, They were not dry by morning. There weren't extra towels for the pool. The rooms were a little run down (lots of patch jobs) but my husband is a carpenter and we notice these things. Very clean.

The room was v ery large with fridge and microwave.

The hotel did not have my reservation. The put me in a smoking room that smelled very bad. The free continental breakfast was bad coffee and packaged muffins. The Front desk was not helpful at all.

Room was clean and large, everything worked

It's close to a main highway so we could hear some traffic noise; walls are thin so we could hear some other guests