Biarritz hotels near Chapelle Impériale

Pros: location and view from dining room

Cons: place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.

Pros: Staff very helpful and friendly, breakfast excellent and a superb restaurant just across the road. Great location to visit the old part of Biarritz.

Pros: Audrey on reception was wonderful - very friendly and helpful with good advice on getting around the town. The breakfast buffet, though pricey, was extensive, varied and imaginative. The hotel has its own parking. There is an additional cost for this but it is very convenient.

Cons: The shower and the shower room were somewhat compact, but serviceable. The hotel is a 10 - 15 minute walk from the main town centre, which may not suit some people, but did not bother us.

Cons: No wifi in the room. Shower was not hot. Room are small. They charge you to play pool.

Cons: Reserver pour 2 recu resa de kayak pour 1 personne Obliger de paye sup de 8€ pour mon epouse !

Pros: Room was clean, modern and well equipped.

Cons: No onsite parking available on the day of our visit.

Pros: I thought the breakfast was good if unusual (we don't normally have cake for breakfast. However my wife thought the breakfast was excellent' so I was happy anyway! The room was comfortable and the receptionist directed us to a restaurant 30m away which we thought was fabulous. The reception area was comfortable when we were waiting to leave,

Cons: The coffee machine could do with clear instructions.

Pros: It was clean and practical. It has almost everything necesary to a sleep over. We had a confortable night. Close to town and a street away from the beach.

Cons: It needed to have some cream for the coffee, and maybe some shampoo and conditioner. It was very small but confortable.

Pros: We came driving from San Sebastian and the hotel was really easy to find. Dont forget to book a parking spot if you go by car. Parking right by the hotel was perfect. Staff was really service minded and nice. Rooms was flawless and cosy. Breakfast included good mix of healthy options mixed with a little vacation snack.

Pros: - good old standards of a chain hotel - everything you need was there - there were a safe box, kettle in the room (but no fridge) - there was a hotel's garage where we parked our car

Cons: - room was small and bathroom was tiny Not a bad things but better to know: - to park a car you first need to pick up a garage door key at the reception - there is some walking distance from the hotel to the town center (10-15 mins to shopping and restaurants streets) and the beach is even further (about 20 mins)

Pros: Everything was great clean room all of the Staff were very pleasant and helpful

Cons: The property ticked all the boxes

Pros: Room was small but clean as was the bathroom. Staff were friendly and helpful

Cons: Bed was far too hard and the room was small. But loved the stay there

Pros: Good hotel with very small rooms but still very well thought out, really nice friendly staff, lovely pool with surrounding gardens. Short walk to Biarritz town downhill. Good parking below hotel. Would stay here again for one or two nights.

Cons: nothing except rooms could be bigger.

Pros: The hotel is in a good zone, 10minutes walking to the center and has a standard quality.

Cons: Difficult to park the car Breakfast a little expensive

Pros: Beds v comfortable, cleanliness excellent

Cons: Space in room limited for 2 people, would have liked a window which could have been opened at night

Pros: Good location

Cons: Dog friendly but not in the restaurant . We asked to have a meal on our first night and were told that the empty restaurant was full . When I queried it I was told they didn’t have much food on site as they didn’t have many guests staying . Eventually they agreed to take us and we managed to find something on the limited menu . Once we had sat down they accepted more clients in the restaurant . Bizarre . Stayed 2 nights and was charged 24 euros for two dogs both nights an extra 48 euros but no extra service . Thought that was a bit off . 24 euros per stay understandable .

Pros: Excellent breakfast. Very large and comfortable bed. Great view from our balcony. Very convenient location for beach access and for walking into town along the sea promenade. Very polite and friendly staff, always ready to help whatever the problem. Very good pool and spa facilities.

Cons: Purports to be a hotel that welcomes dogs but despite 20 euro per day charge, dogs not allowed in any of the public areas. Insufficient plug sockets for guest use in the bedroom. Very expensive restaurant and spa treatments. Bathroom a bit cramped for a wannabe luxury hotel.

Pros: Nothing good sorry

Cons: It is hard to imagine the room has ONE socket for charging. And the socket is by the entry door behind the luggage rack. No charge port by the desk or by the bed. I called and they claimed there are by the bed. I asked them to come to the room to show me. And guess what ? They found NONE by the beds. I asked the hotel to provide me a surge protector with multiple outlet. And they said they do NOT have any? The hotel is so old with the location they do not bother to treat you as a human being ! As a five star hotel?

Pros: Magnificent breakfast: lots of delicious healthy choices Wonderful heated outdoor seawater pool Very pleasant staff English spoken

Pros: The breakfast was the best

Cons: The furniture in the rooms is outdated

Pros: Everything

Cons: Swimming pool area little bit dated, for the price I paid for the room I thought I will get the room with better view. Not the side road view.

Pros: The staff were all incredibly friendly and helpful, the room is a nice size and clean, and the location of the hotel ideal.

Cons: I unfortunately have to say that this was one of the worst hotel experiences for me, and honestly I’m not hard to please. I was terribly uncomfortable with the ceiling height and felt claustrophobic in many areas of the hotel, especially the hallways, spa level, and first room we were put in (the dreaded 102 - avoid at all cost). Unless we were in the bar with large windows, or the outdoor areas, the poor design of the hotel honestly made us feel like we were underground or in a cave. There is also a dire need for renovation, in the hallways and spa floor especially. As mentioned above, the room 102 is absolutely not acceptable for a 5 star hotel and should be turned into a storage room or something. It is a dark lair in the deepest corner of the building facing a cement wall and we woke up to a woman in the balcony next door looking directly in on us in bed. I will include a photo of the view (neighbor lady not included). The steak we had for dinner at the bar was also unacceptable. No presentation at all, just a tiny piece of beef on a very large white plate. For 32€ it was absurd.

Pros: The staff were amazing

Pros: The bed is really comfortable . The room is spacious . It is peaceful and quiet .

Cons: Just a small thing . My 12 year old daughter needed a fringe trim so we visited the hair salon downstairs . The lovely hairdresser was very efficient . It just took her a couple of minutes to shorten the fringe , but paying 15 euros was a bit much for something which took so little time . Apart from that , all was good .

Cons: Service at the reception desk. Rude, overcharged for breakfast, told liars, no apology. And spoke badly behind my back as reception ladies did not realize that I do understand French! Unlikely to be back.

Pros: Breakfast was excellent. Location was very good, right in the middle of town. The staff were very helpful.

Cons: WC separate from bathroom, without wash hand basin.

Pros: Every thing was good

Cons: Nothing

Pros: The sink in our bathroom was blocked so they did kindly offer us a new room, however the new room had terrible decor, was a little more dated and looked onto a parking lot. We really missed the beautiful street view from the first bedroom. Front staff were very helpful and friendly, and location is great for beach and shopping.

Cons: Very small and basic. Room view was parking lot.

Pros: Reception staff very pleasant!

Cons: Ice making machine in the reception area. Better standard of coffee and herbal tea and a small biscuit in the bedroom.

Pros: Great location, comfortable bed and pillows, bedroom was very clean and nicely decorated.

Cons: Too expensive for what you get but it was a last minute booking so maybe that's why it was so expensive. Overpriced breakfast that we absolutely decided to skip and visit the food markets instead

Pros: Good location and facilities. Friendly and helpful reception staff. A varied breakfast choice at a reasonable price. Nice room with balcony. Affordable secure parking.

Cons: Nothing springs to mind.

Pros: is in a good location with lots of shops and restaurants nearby and only walking distance to the beach and hotel du palais

Cons: The room was a bit small and not comfortable for 2 people, but the staffing was helpful. It

Pros: Place was easy to reach, location was good, room was clean. I really liked bathroom- it was very well done and comfortable. Comfortable bed as well. Partnership with Rituals- I loved it, very good idea!

Cons: Room was super small. The place was perfect to spend one night in it, for longer stay space will be too small to anyhow live in it. Room could have kettle or little fridge.

Pros: Although some of the features of the hotel had an overall "a bit used" feeling to it, the room was very clean and tidy. The staff were very helpful, they printed our tickets and offered the free parking space just in front of the hotel which made our life very easy. The breakfast was very good, the place is about 5 minutes of walking distance from the beach and 15 minutes from the old part of Biarritz, so the location was also quite good (also very close to the airport). Overall, a recommended place to stay.

Cons: Nothing negative to stay

Pros: Great location, very close to the beach and city center. Very clean, comfortable rooms. Good recommendations from the staff on places to have dinner and walk around.

Cons: We couldn't park in the hotel cause there were no free spaces anymore. Breakfast was quite expensive for the service offered: we went an hour an half before the breakfast was supposed to close and they already had no pastries, coffee machine only had black coffee and the few things left were constantly running out because people were taking them.

Pros: comfy bed, clean room, friendly staff, fast WiFi

Cons: tight parking

Pros: We had trouble finding the hotel (partly due to the one-way systems in Biarritz) but once there we were very pleased with the location - just a short walk down to the sea front and town centre. Breakfast - a good selection and the scrambled egg was excellent (something we always judge by). Staff were friendly and helpful. My husband is handicapped and the receptionist was most helpful finding a room with a shower he could use easily. We arrived late and the receptionist also recommended a restaurant nearby where we could get a meal.

Cons: The bed was right against the wall which meant I had to climb up into the bed from the bottom, which wasn't easy. There wasn't much room to put anything (but there rarely is in these places).

Pros: Excellent staff. Clean, tidy and comfortable.

Cons: Being English a kettle would have been nice!

Pros: Good breakfast. Parking on site.

Cons: Separate toilet from bathroom.