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Distance to city centre
Distance to airport
|"Great breakfast and really helpful staff"||(in 9 reviews)|
|"Good selection of restaurants"||(in 2 reviews)|
|"Location and helpful staff."||(in 12 reviews)|
|"Very old rooms, needs painting."||(in 6 reviews)|
|"Expensive hotel car park"||(in 2 reviews)|
|"Old hotel."||(in 7 reviews)|
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Breakfast- the restaurant not busy and the staff were busy chatting! Could not work the coffee machine, eventually I was served some coffee. Paid €18 each but there was no cooked full breakfast. Not pleased at all. Terrible value. Hotel is a bit antiquated.
Location, design, breakfast
Location is excellent, right in the centre of Biarritz. Everything is within easy walking distance. Internet is good. Parking is convenient, spacious and almost next to the hotel. Breakfast, for a typical French hotel is acceptable, but below the normal Mercure standard.
The hotel is completely outdated. It gives a dirty feeling when one enters the room. It is old, the air conditioning might even be a a danger for ones health, such is the smell coming out. The room smells bad, only after two days with open window and air conditioning disconnecvt became the smell somwhat normal. The beds are relatively small, even if the room is spacious. Towles in the bathroom ... advice is not to use them. There is no real economic reason to spare money just by using towles that are completely out of any use, not even in a 1* hotel. The hotel is below Mercure standard, which normally is very comfortable and clean. This hotel, in an excellent location in Biarritz and with a nice building should just do a make-over, and it would be a jewel.
Excellent location, nice room
Very unfriendly gouvernante talking inappropriately to guests No bell boy no parking service
The location of the Hotel was perfect. At Biarritz centre, just at 5 minutes from the beach on foot. The staff were so kind, they spoke with us in English and Spanish whenever we needed it. In fact, they helped us with all the issues we had and gave us some orientation about Biarritz. Without any doubt, a good place to stay your holidays in Biarritz. And good quality/price.
Cleaning staff worked very well, but sometimes, we had lack of some stuff like toilet paper (at least till the next morning or the cleaning up but it only happened one time). Nevertheless, all was very good.
Overlooking Grande Plage beach and offering breathtaking views of the ocean, the Mercure Biarritz Centre Plaza hotel is an exceptional historic establishment. Renovated in 2017, its architecture is listed and recognized by Monuments de France and its restored antique furniture will delight Art Deco lovers. With 69 modern and comfortable rooms (large TV, tea and coffee making facilities, WIFI), ocean views, cozy bar, private car park and meeting rooms, it has all the amenities of a 4-star hotel.
based on 270 reviews
Value for money
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Reviews about Hôtel Mercure Biarritz Centre Plaza
Most popular landmarks
- Casino Barrière 100 m
- Grande Plage 206 m
- Musée Historique de Biarritz 317 m
- Gare du Midi 378 m
- Chapelle Impériale 386 m
- Musée Asiatica 0,6 km