8.0
Cons:More inventoryReviewed May 25 2021
review from![kayak]()
2.0
Cons:I arrived and you did. It have the car I reserved..... Almist ruined our vacation. On top of that you charged me a no show fee which I had to call to get reversed. I will never rent from Avis againReviewed Apr 25 2021
review from![kayak]()
2.0
Pros:NothingCons:I was called in Thursday and told there were no cars because they had “overbooked.” I had to pay a taxi to take me to Charleston. Horrible way to do business.Reviewed Mar 28 2021
review from![kayak]()
10.0
Cons:Great experience, easy pickup and drop off, friendly staff, clean car etc. The location is shared by budget and Avis, with the prominent sign being for Budget (when looking for it from the street).Reviewed Jan 22 2020
review from![kayak]()
8.0
Pros:Convenient pickup and drop-offReviewed Oct 26 2019
review from![kayak]()
7.2
Pros:Pickup was a long wait Drop off was easy The car was very basic equipped for priceCons:Faster pickup Better selection of mini vanReviewed Jul 27 2019
review from![kayak]()
2.0
Cons:Was unable to rent the car I reserved. Woman working at the counter was extremely rude and incompetent. She told me that I would have to wait 2 hours even though I already had a reservation. She refused to do her job and had zero customer service skills. I will never rent from Avis in the future.Reviewed Nov 24 2018
review from![kayak]()
4.4
Wrong vehiclePros:Rented an SUV. None available. Wouldn’t give us the pickup that was there. Ended up with a van.Reviewed Oct 23 2018
review from![kayak]()
10.0
Avis all the way!Pros:All staff is awesome, they talk and treat you like family! picking up and returning the car was fast.Reviewed May 4 2018
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5.2
Poor Service at the Savannah AvisPros:The vehicle was in good shape.Cons:The Avis representative in Savannah was extremely rude. We came early to inquire if we could move our reservation up 2 hours. She responded with "You can't come early and expect us to just have a car ready. We don't have any cars coming in until 12:00 or 12:30 so you will not be able to get a car until I clean it which will be about 1:00." I let her know our reservation was for 12:00 and she said she could not guarantee a car for us at that time. She said she had one car available and it was an upgrade (Ford Expedition) and we could take it for $30 a day extra right now or wait until 1:00 (our reservation was for 12:00) and get our original medium sized car. I can't even explain how rude she was.Reviewed Nov 13 2017
review from![kayak]()
2.0
No carCons:I had made a reservation a couple of days in advance, and when I got to the Savannah airport, they told me they had no cars and I had to try asking other companies! Terrible customer service!!Reviewed Sep 21 2017
review from![kayak]()
5.2
Pros:Second desk worker was helpfulCons:My vehicle broke down 40 miles into a 1200 mile trip. I was on the side of the road and I'm the process of getting a new vehicle for 5 hours. A new timeline wasn't given for a drop off.Reviewed Sep 20 2017
review from![kayak]()