Book Hertz hire cars in Savannah

Reviews for Hertz in Savannah

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Excellent

19

Good

5

Okay

3

Mediocre

15

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car was cleanwrong location

pick up the carcustomer service

rented a cargreat experience

car availablecredit card

friendly staffnever rent

pick up and dropcar was dirty

location was closed

2.0

CancellationCons:I waited in line for 45 minutes and moved maybe 3 spots. I decided to for go the rental with hertz and went to another counter and got in and out. Since I had prepaid the 148 for my car and did not pick it up I was informed that I would be charged a 100 fee for giving them my money and not using their product. I get the fee just think it's quite excessive. "Well they could have lost money by not giving the reserved car to someone else" When I didn't show they could have contacted with a call or email. Also, I tried to cancel online and was told it could not go through. Just disappointed and think the 66% fee is quite muchReviewed May 10 2017

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8.4

Pros:Great staffCons:Lower priceReviewed Mar 21 2019

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10.0

Pros:Perfect vehicle at a great price.Cons:The poor guy at Hertz was worked to death trying to do everything himself. He did a great job and deserves a raise for sure.Reviewed Jul 20 2020

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10.0

Pros:Extremely friendly staff at both pickup and dropoff!Cons:I tried calling after we picked up and the phone just kept ringing.Reviewed Jan 22 2021

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3.6

Cons:Our confirmation indicated that we could return the car in St Augustine at 7. When we arrived at that location it was closed with two contradictory signs about their hours and no signs indicating where to leave the keys after hours. There was an enterprise desk next to the hertz desk and they said we could leave the keys in their box and that hertz would get them today. We tried calling hertz and got disconnected then put on hold for over 25 mins and had to leave. We left a note at the hertz counter explaining that the car was back on time and to please call and confirm but they did not. We called this morning and the hertz rep said the enterprise people aren’t there everyday and they can’t check the car in without the keys even though it’s there (and has remote entry which they should be able to use). Totally unsatisfactory customer service. We will not pay a penny more than what we agreed to,Reviewed Mar 19 2020

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8.0

Pros:Staff at both locations were great.Cons:Cruise control didn't work. Car was pretty battered with scratches and dents.Reviewed Aug 15 2020

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10.0

Pros:Pickup in Savannah was quick and convenient. When they didn't have the car we had reserved, they gave us an upgrade gratis. That was very nice. They also offered us the option of pre-paying for a full tank of gas at a per/gallon price that was considerably lower than the going rate in Savannah and in Florida. Not only was the cost savings a nice bonus, but we didn't have to worry about filling up the car before we dropped it off. The customer service representative in Savannah was wonderful. All in all, a great experience.Reviewed May 10 2016

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2.0

Pros:We were in an uber traveling to the Savannah GA Hertz to pick up our car for the week when they called and said they didn't have a car for our reservation. I felt like I was in a Seinfeld episode. How do you not have a car for a reservation made? And they could care less. It somehow wasn't their problem and it wasn't worth their time to help resolve it. We had to spend a week of very unreliable and expensive Ubers to get anywhere. My guess they were trying to double dip the car as our first uber cancelled minutes before picking us up so we were about 20 mins late from our pickup time when they called. I think they were gave our car away and since we had prepaid had hoped we weren't coming.Cons:Actually have the number of cars they offer in reservations.Reviewed Apr 12 2021

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10.0

Pros:The staff was awesome. It was really nice to relate to the manager and she help me put my worry at ease. The car was clean and full and spacious. The manager upgraded me for all my trouble with getting a car. I will be going back to them when it's time for me to travel again. Thank you for the great service.Cons:I wish it was explained to me where to drop off the car when they are close.Reviewed Apr 12 2021

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2.0

Pros:Nothing. No one was at the counter when I arrived, no one was able to give me my car. I never received a car. The Savannah hertz never picked up their phone and I spent hours on hold with customer service at Priceline who said I had to speak to jertz, after an hour on hold there I finally spoke to someone who said there were no rentals so nothing could be done expect a refund. The refund has still not gone throughCons:Everything. For starters having someone behind the counter. Additionally kayaks customer service could improve they just told me to call hertz no transferring me to a direct line or anything to help smooth the transition. It was all awful I’ve booked many flights through you before but I will never book a car this way again.Reviewed Mar 31 2021

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10.0

Pros:easy drop offCons:receipts at drop off pointReviewed Apr 13 2021

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2.0

Pros:The lady who helped us finally get a car was excellent. The company and their policies were bad and highly unprofessional. We reserved a car, but when we arrived, they switched the pick-up from the airport to an office downtown so I had to pay for a taxi. Secondly, there was no car waiting for me. I had to wait for another person to return one. We were told that a reservation and confirmation only guarantee a price, but not a car! This is beyond my comprehension that a company could lie to this level.Cons:Ensure that a confirmation on your reservation is a guarantee they will have a car.Reviewed Apr 28 2021

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• What is the most popular car hire from Hertz in Savannah?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Hertz in Savannah.

• How many car hire locations does Hertz have in Savannah?

  Hertz has 4 car hire locations in Savannah. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Savannah/Hilton Head airport (SAV)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Savannah/Hilton Head airport (SAV)?

  Yes