Guest reviews
Overall rating
7,4
Good
Based on 4 042 reviews
Cleanliness
8,0
Comfort
8,0
Pickup/dropoff
7,7
Value for money
7,5
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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8,0
Cons: The service was good, but not “walking on water” level s so as to rate a 5
review from
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2,0
Pros: Nothing to like on this location. Phone Call on hold and never pick up. On the regular Business hour, 30 munites before no one picks up a phone. The door closed before 6:00 pm
Cons: Totally Irresponsible staff, Either close this location or need a total change.
review from
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6,4
Cons: Making that you get what you ordered not a cheap version of the car and make sure that the car is clean when you are going to pick it up I had to take it back the next morning for them to clean it and that was a inconvenience even though they gave me a voucher we didn’t leave when we were supposed
review from
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2,0
Cons: There were no cars on the lot when I had a reservation. I was given a cargo van. I then tried numerous times to switch the van into a new car. The staff was not helpful and didn't go out of their way to call me or update me when I asked them to.
review from
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10,0
Pros: Friendly helpful staff
review from
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4,8
Pros: Not at all
review from
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6,0
Cons: Arrived to pick up location and car reserved for me had been given to someone else. Very poor customer service. Had to raise hell to get a car. Flies everywhere. They did give me an upgrade and car itself was nice but not a pleasant experience
review from
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2,0
Cons: They did not even have a car available for me when i showed up to pick up.
review from
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4,8
Cons: They did not have any cars available so made us get to a far away second location on our own then at the new location were unable to process a working credit card.
review from
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8,8
Pros: Friendly and helpful
Cons: I rented the car as an emergency for one hour trip and it was a bit too costly.
review from
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7,2
Pros: Staff was prompt, courteous and professional.
Cons: Car hadn't been washed prior to my picking it up. Car was dusty and had bird poop on driver's side door. Employee offered to have it washed, but I didn't want to wait.
review from
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8,4
Pros: Great staff
Cons: Lower price
review from
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8,0
Cons: The service was good, but not “walking on water” level s so as to rate a 5
review from
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7,2
Pros: Staff was prompt, courteous and professional.
Cons: Car hadn't been washed prior to my picking it up. Car was dusty and had bird poop on driver's side door. Employee offered to have it washed, but I didn't want to wait.
review from
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8,4
Pros: Great staff
Cons: Lower price
review from
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2,0
Pros: Nothing to like on this location. Phone Call on hold and never pick up. On the regular Business hour, 30 munites before no one picks up a phone. The door closed before 6:00 pm
Cons: Totally Irresponsible staff, Either close this location or need a total change.
review from
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6,4
Cons: Making that you get what you ordered not a cheap version of the car and make sure that the car is clean when you are going to pick it up I had to take it back the next morning for them to clean it and that was a inconvenience even though they gave me a voucher we didn’t leave when we were supposed
review from
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2,0
Cons: There were no cars on the lot when I had a reservation. I was given a cargo van. I then tried numerous times to switch the van into a new car. The staff was not helpful and didn't go out of their way to call me or update me when I asked them to.
review from
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4,8
Pros: Not at all
review from
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6,0
Cons: Arrived to pick up location and car reserved for me had been given to someone else. Very poor customer service. Had to raise hell to get a car. Flies everywhere. They did give me an upgrade and car itself was nice but not a pleasant experience
review from
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2,0
Cons: They did not even have a car available for me when i showed up to pick up.
review from
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4,8
Cons: They did not have any cars available so made us get to a far away second location on our own then at the new location were unable to process a working credit card.
review from
Other suppliers in Savannah scored
Where can I find Hertz hire cars in Savannah?
440 Airways Ave, Hertz car hire
Address
440 Airways AvePhone
+1 912 964 9595FAQs about hiring a car from Hertz in Savannah
How many car hire locations does Hertz have in Savannah?
Hertz has 3 car hire locations in Savannah. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Savannah/Hilton Head Airport (SAV)?
Yes
Does Hertz offer shuttle or airport pick-up services from Savannah/Hilton Head Airport (SAV)?
Yes