Guest reviews
Overall rating
7,0
Good
Based on 19 reviews
Cleanliness
7,6
Comfort
7,0
Pick-up/Drop-off
6,7
Value for money
6,9
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
4
0
3
1
1
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6,0
Pros: Pickup and drop off were great; however, I for got to fuel up and it cost me $131.00 for a 1/2 a tank of gas. Can you help me with this loss?
Cons: What ever you do don't forget to fill the fuel tank, it will cost you ten times the amount to fill if the agency has to do it.
review from
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6,0
Cons: I was told the car was in space 16 in the rental car lot. After 30 minutes of looking, and with the help of another Avis employee, I was told to look in the general car parking lot. Finally, I found it. Not happy!
review from
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3,2
Worst costumer service
Pros: Nothing
Cons: I made a reservation for 5 pm for a location but even though i got the confirmation # they closed before i got there. On phone I've been told to go to airport location cuz the car is ready for me. Over there the guy didn't want to give me any car saying he doesn't have. After 1h fighting he gave me a smaller car for a bigger price. Just beautiful
review from
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9,2
Very kind service
Pros: The service I received was so friendly and kind.
Cons: The signage indicating where the office was in the airport was not clear at all from outside of the building.
review from
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2,0
No agent- Awful Experience
Cons: When we arrived from our flight the Avis agent was not there. Agents from other rental car companies told us, and other travelers, that the Avis agent decided to go home early. We were there before the counter closed at 9:30 pm. I will never rent from Avis again!
review from
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10,0
month long rental
Pros: Great brand new Chevy malibu. Turns off when car is stops and comes back to life when break is let off - great mileage.
review from
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4,8
Pros: They closed down before quitting time. It was horrid.
review from
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9,6
Pros: The price they quote is the price you pay. In, out and you are done. Return was easy as well.
Cons: Wrong windshield wipers were installed. Had to pay for new ones. Made it inconvenient to resolve issue.
review from
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8,8
Pros: Small airport, no wait, easy transaction.
review from