Pros: Nothing. Staff is not friendly and they are not able to accommodate my request for minivan.
Cons: They could have told me before about the unavailability of minivan. I felt that they wasted my time.
Make sure someone checks on return
Pros: Easy drop off
Cons: 3 weeks after we dropped the car off, they charged me $200 for tire damage, but refused to send me anything showing or explaining the damage.
All I did was drop off the car
Pros: It was a small airport so I dropped the car off, walked in and dropped the keys.
Cons: I had to go back and get the mileage. I wish they would have told me before I originally had gotten out.
Pros: Our car needed tires and suspension work. it rode rough. the headliner was very filthy. almost 30k miles on the car. I expect a newer car.
Cons: dirty car, bald tires. Brake noise.