Book Budget hire cars in Moline

Reviews for Budget in Moline

Recent reviews

Traveller rating

Wonderful

0

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

4.0

Cons:When returning my car, I had to wait in line for 25 mins. I couldn't wait any longer as I had to check in so left the keys and paperwork with the desk rep. She said she would email me my receipt but I have received nothing. I tried calling customer service but no one was able to help me.Reviewed Apr 1 2021

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10.0

Pros:Great, new vehicle, clean, good value, great fuel economy. Customer service was excellent both at pickup and drop off.Reviewed Jan 10 2021

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10.0

Pros:Super easy, nice vehicle, clean...Reviewed Feb 10 2020

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10.0

Cons:Pick up process was smooth. Lady knew what she was doing and had me straight quickly. Drop has not happened yet as I ended up extending the reservation. So far so good overall. I'd do it again.Reviewed Jun 11 2019

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8.0

Cons:arrived at front counter and no one was there. I asked a rep from another car rental company if they knew where the employee was and they told me she was outside SMOKING. After a bit of a wait the employee came in from the outside and helped me but never apologized for being outside smoking.Reviewed Dec 8 2018

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9.6

Superior Service Even When Car BreaksPros:Reservationing car online was simple and painless. Picking up the car and returning the car we’re both a breeze. The car would not start after stopping the first time. A call to Budget and a mechanic was sent to us immediately. They drove us back to the airport and quickly provided a replacement vehicle.Cons:The fact that our first car experienced an electrical problem soon after picking it up was an irritant. However, we were still local to the airport and Budget responded quickly and appropriately.Reviewed Oct 3 2017

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2.0

Pros:The car was decent (Kia Soul)Cons:When I came to pick up the car no one was at the desk for about 15' (she was outside smoking). When I dropped off the car they simply took the keys at the desk and did not bother to check mileage/condition nor offer a receipt. When charges hit my credit car the amount was almost double the quoted amount. Had to waste my time to call home office to have corrected and there was no adequate explanation. Disturbing!Reviewed Sep 27 2017

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4.0

Issue with counter and checkoutCons:I was assisted by a representative from Avis (covering for the Budget counter on a Sunday). The reservation was improperly transferred from Kayak to Budget according to the agent. The agent helped multiple Avis Preferred customers in line behind me prior to addressing my issue. The problem took close to an hour to resolve.Reviewed Jun 27 2017

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2.0

Pros:Car had good gas milegeReviewed Jun 19 2017

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6.0

Pros:Customer service at the counter was fine.Cons:Car indicated low battery on key fob right away and the back of the station wagon would not open. We had to put suitcases in the back seat.Reviewed Jan 1 2017

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5.2

Pros:Agent at pickup was extremely friendly and helpful.Cons:Car had some hail damage and damage on backseat. as well as other dents and scratches. the rental agent noted some but not all but was helpful showing damage we reported. Also, AC only worked intermittently. when we told the agent at return, she said we must have not been setting all the buttons correctly. She also was not helpful when we needed to change rental to a different dropoff because our flight was cancelled. Quoted us an additional $400 although I just had gotten an online confirmation for one size smaller vehicle for a total of $38. She said that size was not available and we would have to come back later. We went to Hertz for similar car available immediately for $51. Budget/Avis agent was not helpful at all.Reviewed Aug 18 2016

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More

• What is the most popular car hire from Budget in Moline?

  Compact (Kia Soul or similar) is the most frequently booked car hire type from Budget in Moline.

• How many car hire locations does Budget have in Moline?

  Budget has 1 hire location in Moline. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Quad-City airport (MLI)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Quad-City airport (MLI)?

  Yes