Book Avis hire cars in Bedford

Reviews for Avis in Bedford

Recent reviews

Traveller rating

Excellent

4

Good

1

Okay

1

Mediocre

1

Poor

0

Find reviews that mention:

car availablecustomer service

car was cleangreat experience

get the carfriendly staff

drop off locationnext day

pick up and drop

10.0

Pros:Customer service at pick up and drop off we’re both excellent.Reviewed Jan 1 2021

review from

10.0

Cons:Service was great. Can was clean and ready to go. Return was easy as pie.Reviewed Feb 24 2021

review from

4.4

BewarePros:The staff (Jerry) at the Bedford airport location was very friendly and worked with me throughout the whole process. Even made himself available after hours. Kudos to him!!Cons:I made a reservation almost 4 months in advance, a confirmation call about a week before picking up the van and it was not there when I arrived to pick it up. This is horrible customer service. I don't even see the point of having a reservation if it isn't going to be honored. After 5 hours of running around and wasted gas, I picked up the van at Logan Airport.. It was an awful start to my vacation. Avis has to do better than this. Didn't even get call from a supervisor apologizing for the inconvenience.Reviewed Apr 26 2017

review from

6.0

Cons:Poor customer service at preferred desk.Reviewed Aug 12 2019

review from

4.0

Did NOT honor the reservationPros:The car was reasonably clean.Cons:The rental facility did NOT honor the reservation saying that since it was made the night before, they didn't have a car available. Then they asked for more money to give me another car!!!! After I refused, the rude attendant there (Jerald) asked me to wait 15 minutes so that he could get a van instead. Then he left and did not come back for 50 minutes! When I complained about the long delay, he said that I agreed to the van, so it is my fault. Long story short, I have rented numerous cars before, but I have NEVER had such a horrible experience. AVOID this location if you can.Reviewed Dec 20 2016

review from

9.6

Pros:The car was newCons:The car needed a vacuumReviewed Aug 19 2017

review from

3.6

Pros:That I could drop off the car to another location than where it was picked up and the rate was pretty goodCons:They did not clean the car at all. Gross stains everywhere and broken cheese-its through the floors.Reviewed May 21 2017

review from

2.0

Cons:They didnt have my car reserved, and told me that they had run out of cars... How do you reserve a car, and have a reservation number and wait in line for 45 minutes, only to be told we dont have a car for you. This was the worst experience of my life and I am thoroughly disappointed.Reviewed Jun 27 2019

review from

10.0

Pros:Yes, yes, liked the car, easy dropoff, excellent dealCons:It was ideal....Reviewed Mar 27 2019

review from

6.4

Pros:The upgradeCons:After all was said and done, the bill was a good $100 more than expected. Pretty annoying.Reviewed Aug 16 2016

review from

3.6

make up their own timePros:NothingCons:I called to make sure they close at 4 on Sunday. Gps said I would get their at 3:45. The clerk said I had to get their for 3:30 or else to come in the next morning. Loved to hear that after a 9 hour drive. Also when I asked if any other places were open he said that Logan would be but it would be 300 dollars to drop off st a different location. Really!!!Reviewed Aug 14 2017

review from

4.0

Pros:Will never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam.Reflects poorlyCons:Will never use Avis again. Originally booked to pick up at Logan International and was moved to Bedford over an hour away. They proceeded to tell me they had no cars but were miraculously able to find one at over $300 more than $100 more than I had originall booked. Felt like a scam. Reflects poorlyReviewed Sep 30 2019

review from

More

• 5,4 /10Budget Hire Cars at Bedford

• What is the most popular car hire from Avis in Bedford?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Avis in Bedford.

• How many car hire locations does Avis have in Bedford?

  Avis has 1 car hire location in Bedford. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes