Book Budget hire cars in Bedford

Reviews for Budget in Bedford

Recent reviews

Traveller rating

Excellent

3

Good

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Okay

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Mediocre

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get the carreturned the car

car availablepick up and drop

car was cleancustomer service

friendly staff

5.2

Cons:With only one customer ahead of me, it took 1 hour and 15 minutes to pick up my car. Please train your staff. Car was not full or clean. Drop off quick and unfriendly.Reviewed Feb 27 2019

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8.0

Pros:Excellent service.Reviewed Feb 15 2016

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2.0

Cons:I tried canceling immediately after taking the car and failed. I NEVER TOOK THE CAR AND YOU JUST TOOK MONEY FROM ME FOR NO REASON. PLEASE HELPReviewed May 6 2019

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10.0

Pros:Staff was very friendly and helpful at pick-up. Drop off was simple.Cons:There always room to do better, they did great for us.Reviewed Jun 11 2019

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7.6

Pros:Yes great customer service for Pick-Up & Drop OffCons:Car Interior was clean..except for Windows...outside was Filthy...first thing we did was go to a CarWash...if rental price had not been so good we would have definitely complained...but we didn't upon return...Reviewed Oct 9 2019

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2.0

Pros:Staff very unhelpfulCons:Better training on customer serviceReviewed Jun 20 2019

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2.0

Pros:NothingCons:Wasn't able to rent the car do them not excepting my debit card .Reviewed Apr 19 2017

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7.2

Cons:Locating the pick up location was annoying. There was no signage on the outside of the building at this little airport....Reviewed Aug 23 2018

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2.0

Cons:Our reservation was lost. We rented for a better price elsewhere.Reviewed May 20 2019

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4.8

Missed The MarkPros:The friendliness of the counter agent when picking up the car in Bedford. Even with the noise of construction and jackhammering right outside the window by her counter, the agent remain pleasant, courteous, and helpful.Cons:It was apparent that the vehicle was not thoroughly cleaned. In fact when I finally stopped after an hour of driving and took a closer look at the interior, I was personally disgusted. I even took photos, because the condition of the car was in no way reflective of past rentals from Budget.Reviewed Oct 27 2018

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8.0

Pros:Drop off was very fastCons:Hidden fees and not a lot of flexibility without a fee made it frustratingReviewed May 25 2021

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6.8

PLEASE HAVE LOCATIONS ANSWER THEIR PHONES!!Pros:I appreciated being able to easily change my drop off locationCons:Staff at the 350 Mass Ave location in Cambridge, MA does not pickup the phone. Customers need to be able to reach that location sometimes. Please fix this. The lady that handled my checkout was rude and very unhelpful.Reviewed Aug 14 2017

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More

• 6,6 /10Avis Hire Cars at Bedford

• What is the most popular car hire from Budget in Bedford?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Budget in Bedford.

• How many car hire locations does Budget have in Bedford?

  Budget has 1 car hire location in Bedford. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Logan Intl airport (BOS)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Logan Intl airport (BOS)?

  Yes