Value for money
Distance to city centre
Distance to airport
|"Staff was friendly and attentive."||(in 20 reviews)|
|"Rooms were nice and clean."||(in 3 reviews)|
|"Room was super comfortable."||(in 8 reviews)|
|"Room is not good."||(in 11 reviews)|
|"I booked based on free breakfast."||(in 10 reviews)|
|"Hotel bit smelly."||(in 3 reviews)|
|staff was very good||in 55 reviews|
|breakfast included||in 44 reviews|
|king room||in 30 reviews|
|comfortable bed||in 16 reviews|
|great location||in 16 reviews|
|bit confusing||in 9 reviews|
|room size||in 9 reviews|
|close to downtown||in 6 reviews|
|room was dirty||in 6 reviews|
|free coffee||in 4 reviews|
|charged for the cancellation||in 3 reviews|
|smiling and eager||in 2 reviews|
|elevators working||in 1 review|
|great value||in 1 review|
You robbed us and gave us a raw deal
We were charged additional fees by the hotel for using third party brokers. There was supposed to bed and breakfast but me and my wife got awefuly embarrassed when we went downstairs in the morning and told we were not supposed to eat breakfast and that we should pay out of pocket. You robbed us and destroyed our mood for a great weekend. Am never using third party anymore nor would I ever recommend kayak to anybody
Empty Hotel; Acceptable Stay
beds were uncomfortable; if you forgot something you could purchase replacements, but didn't have small samples with good options. I forgot shaving cream but they only had men's. I decided to go with the free lotion they had in the room instead.
I liked the fact that it was a good price for such a great room
Hotel staff would not take (their policy) my hotel honors customer for giving my points. Your thoughts no one told me when i used Kayak i would not be able to get my credits
Comfortable beds, free and hot breakfast, recently remodeled, and very friendly and accommodating staff.
I had zero bad experiences with this hotel.
The staff was very good, friendly and responsive.
The hotel is under construction. Half of it was blocked off whoch is fine but it should not have construction starting at 8:00 a.m. on a holiday weekend in the room above us. Also there were problems with hot water.
No Customer Service
While the website stated that they had "shuttle" service, we were told simply that they would be happy to call us a taxi - for $30. Our fare, after getting our own taxi, was $14.00. The shower head was barely attached to the wall. The water temp changed when other people in the building used the water. Breakfast was watery, crap eggs, grease on the bacon, and way over priced. But the worst was when I came downstairs with wet hair and told them that the hair dryer in our room doesn't work. "Her" response was: "Oh, ok." - SERIOUSLY??? Customer Service 101 = "I'm Sorry". Apparently, she never got that training.
Courtyard by Marriott Austin University Area is located near some of Austin's hottest spots including the University of Texas, 6th Street, Travis County Expo Center, Texas State Capital, and The Domain. The Courtyard Marriott Austin stands out among University of Texas Austin hotels with four intuitive room layouts including brand new flat-screen TVs with Netflix and Hulu streaming capabilities, free WiFi, granite bathroom counters and complimentary toiletries with select rooms featuring stunning Austin skyline views. Our location near the Travis County Expo Center, Dell Children's Hospital, and Samsung makes business travel easy and the hotel features a 24-hour fitness center, outdoor pool, and breakfast and dinner at the Bistro. Host an event or meeting in our 1664 sq. ft. of flexible function space or reserve a discounted room block for guest at a nearby wedding venue.
based on 223 reviews
Value for money
Policies vary by room type and provider.
Guests with existing Courtyard by Marriott Austin-University Area reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Courtyard by Marriott Austin-University Area for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Courtyard by Marriott Austin-University Area is located at 5660 N Ih 35 in North Loop, 5,5 km from the centre of Austin. Elisabet Ney Museum is the closest landmark to Courtyard by Marriott Austin-University Area.
Check-in time is 15:00 and check-out time is 12:00 at Courtyard by Marriott Austin-University Area.
Yes, Courtyard by Marriott Austin-University Area offers free Wi-Fi.
Yes, Courtyard by Marriott Austin-University Area offers free parking.
No, Courtyard by Marriott Austin-University Area does not offer free airport shuttle service.
Courtyard by Marriott Austin-University Area is 14,2 km from Austin Bergstrom. Courtyard by Marriott Austin-University Area is 84,1 km from Killeen Fort Hood Regional.
No, pets are not allowed at Courtyard by Marriott Austin-University Area.
Yes, Courtyard by Marriott Austin-University Area has a pool on-site.