|"Nice room great service!"||(in 20 reviews)|
|""Rooms very clean,well furnished and comfortable.""||(in 102 reviews)|
|"Great property and excellent staff!"||(in 132 reviews)|
|"The price of parking was outrageous."||(in 80 reviews)|
|"Really awful customer service."||(in 19 reviews)|
|"Front desk staff not helpful."||(in 12 reviews)|
|nice room||in 298 reviews|
|friendly staff||in 276 reviews|
|great location||in 275 reviews|
|parking is expensive||in 197 reviews|
|nice hotel||in 144 reviews|
|close to the metro station||in 104 reviews|
|front desk||in 80 reviews|
|great service||in 63 reviews|
|close to the airport||in 48 reviews|
|airport shuttle||in 47 reviews|
|across the street||in 40 reviews|
|bed was comfortable||in 35 reviews|
|wifi not free||in 32 reviews|
|thin walls||in 14 reviews|
|star hotel||in 10 reviews|
|lobby bar||in 8 reviews|
The bed was very comfortable
The room decor was worn out.
Rude staff at the check in desk. We had booked a king & were given a double right next to the elevators despite having a 1 year old that was a light sleeper. We weren't offered a child crib. They also kept giving us key cards that wouldn't work. Very tiny bathrooms so you can't fit 2 people near the sink.
Location was great for a commute to my job in DC. Weekend and holiday schedule for Metro is horrible. Don’t plan on getting to work in the morning. I had to Uber twice due to closed Metro.
Walls are very thin, you can hear your neighbor coughing and speaking. No free WiFi, they do give you a free bottle of water, mine was only replaced twice in 6 days. If you go for the second bottle is $5. Over all, basic lodging with nothing extra.
Not much to rave about...solid
Location close to Reagan National airport and value of the offering. Great rate for this stay
No shuttle after 11pm. Because of my arrival I called and told them not to release my prepaid room due to late arrival nd in spite of this was told to call again the day of my arrival to re, re confirm. No problems but one time should have been enough.
The bed was phenomenally comfortable and the room was well-appointed; on-site parking was easy to get in and out of and the facilities were pristine. Westin staff were friendly and professional.
The walls were paper thin and I could hear everything else happening on the floor; not the best accommodation if you're a light sleeper. Additionally the whole room had bright blue LEDs on the light switches that were angled directly into my face. There was also a notable gap between the bottom of the entrance door and the floor which exacerbated the sound and light issues. It might not be an issue for some people but it wasn't the best way to sleep off a wedding night hangover!
Price includes your bed.
Bed was comfortable, hotel was clean.
The great price you get from Kayak does NOT include parking, an additional $34, or Wifi, an additional $15! They charged for the parking and wifi even though I included them in my search. The hotel desk staff was pretty nasty about it when I questioned it. By the way, that extra parking charge was not removed even though every time we needed to exit we had to run back inside the hotel to get them to lift the arm on the gate, which would not read or card, or anyone else's.
I made my reservations over almost 2 months in advance for a traditional room with one king sized bed. I arrived at the hotel early so I could fix up the room with rose petals and surprise my fiancé. When I checked in, Daniel at the front desk told me that I would have to settle for 2 queen size beds when that is not what I requested in my reservation. He proceeded to tell me that for the cheap rate I was getting on the hotel through hotels.com, that I should be happy with the room I have for the amount of money I paid! I was insulted, if I requested a king sized bed then that is what I should have gotten, and although I did receive a great deal on hotels.com that should not take away from what I requested! What I had planned for my fiancé was totally ruined because we couldn't even sleep in the same bed because the bed was so small, and I was laying on the edge the entire time ! Very unromantic and disappointing!
good location and room clean.
Overcharge for parking and Internet.
Room Staff Restaurant for breakfast
Exhorbitant parking charge Technological difficulties getting elevator started and opening garage exit gate
Excellent business stay at the Crystal City Westin
The staff were very professional and helpful. The room was updated and clean and the property was safe and quiet.
The ATM was down.
Bed was soooooooo comfortable.
Westin crystal city
Nice lobby bar staff. Location is right near metro so very convenient. Lobby is nice and spacious.
There wasn't anywhere to sit outside - no rooftop lounge, courtyard or even outside sitting area. That was frustrating. Wifi was expensive unless you are a starwood preferred guest -- JOIN!
The Westin is a boutique hotel nestled in the heart of Crystal city just outside Washington D.C. Rooms feature a coffee maker, mini-fridge, work area with desk, and complimentary WiFi. In addition, pet-friendly guest rooms are available, making a trip with a dog simple. With easy access to downtown Washington D.C., it's easy to bask in comfort at The Westin hotel.
A fitness center is available and features a full selection of strength training equipment, elliptical, and treadmills. A business center is offered with printers, scanners, and computers for an easy way to complete last-minute work tasks. There are several onsite amenities that will make every guest's stay simple, including valet parking.
During their stay at The Westin, guests can enjoy Nutrio Restaurant, a trendy restaurant with an elegant, yet casual and social setting. It serves Mediterranean cuisine made with locally sourced ingredients. Breakfast, lunch, and dinner entrées are created to showcase the flavors of the region. Indulge in healthy super food entrées, juicy burgers and light fare.
Travel into the city for plenty of boutique shops. Take in exhibits at the Smithsonian National Air and Space Museum and the National Gallery of Art or the Smithsonian National Museum of American History. Stroll through Georgetown for unique coffee shops and one of a kind bookstores. Afterward, head to the Washington Mall and visit the white house and many other historical landmarks. When the day is over, end the night in comfort at The Westin hotel.
based on 954 reviews
Policies vary by room type and provider.
Guests with existing The Westin Crystal City reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Crystal City for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Crystal City is located at 1800 Jefferson Davis Highway in Crystal City, 0,1 km from the centre of Arlington. DEA Museum is the closest landmark to The Westin Crystal City.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Crystal City.
No, The Westin Crystal City does not offer free Wi-Fi.
No, The Westin Crystal City does not offer free parking.
Yes, The Westin Crystal City offers free airport shuttle service.
The Westin Crystal City is 1,4 km from Washington Reagan-National.
Yes, The Westin Crystal City is a pet-friendly hotel.
No, The Westin Crystal City does not have a pool on-site.
The Westin Crystal City has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.